These guys are doing it right. Exactly what you hope for in a local business…read more I found DC through a Facebook group when I asked for computer repair rec's. Checked out their website, then gave them a call about cleaning up my Mac before my vacation. I put it off to the last minute and wasn't sure they could help. Luckily, they could help me, and the rush fee was $100. I love that fact they picked up the phone and it wasn't some dead doornail employee who could care less about my computer issue. Chris, the owner, actually answered the phone. He said to bring it down. I came in that same day and he told me they would: clean it up, install new OS, remove junk, and speed it up overall. He quoted me end of the week, but it was ready sooner, so happy about because it would be ready for vacation. Total came out to about $430 with the rush fee. It's been about 6 weeks now and my computer is running amazing, so fast! They also have refurbished Macs for sale, which I'll be back for when my current computer stops working. Super 5 Stars for DC Computers! They care about their business and customers. So glad I found them.

The Good, I had a mini iPad for 10 years and decided to get a Bigger !so got a 9th gen "restored"…read more At a great price ! The Bad, I mentioned to sales clerk I was an international vol and in refugee camps. So computer used much! Yet I was unaware battery is not restored ,,, so always needs charging! PS sales clerk refugee camps don't have electricity !

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

I can't say enough good things about Mark and PCS Connection. Originally, I had my phone battery…read morereplaced there and the service was exceptional from the start. Mark took the time to explain how battery cycles work, what to expect in terms of battery life, and how to properly understand battery health. It was clear he genuinely knew his stuff and cared about making sure I understood the repair--not just getting me in and out the door. Fast forward about four months, and I unexpectedly started experiencing battery degradation. I reached back out to Mark, not really knowing what to expect since I was outside the warranty window. Without hesitation, he offered to replace the battery--no questions asked. That kind of customer service is incredibly hard to find these days. Anyone can provide a service when everything goes right, but standing behind your work and taking care of a customer after the fact is what separates a good business from a great one. Mark earned my trust and my business for the long term. This is exactly how you create lifelong customers. Thank you, Mark, for taking care of me and for providing such outstanding service. I highly recommend PCS Connection!

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

When I shattered my glass screen cover, someone immediately recommended SD Mac Repair. They…read morerecommended the company (Victor, specifically) emphatically, and now I get why. A few minutes later, I showed up for a walk-in appointment. I was greeted, he took maybe 2 minutes to give me a beautiful new screen, we had a quick friendly chat, and I was on my way for just a few bucks. It's tucked away in a small office building in the Village, but everyone should know about a company like this. I'll be heading back with my little laptop questions and phone issues. Goodbye to the brand stores - I've found my local fix-it shop!

They no longer do phone work. Just Mac computers…read more Wasted my time. Indeed, they were closed during business hours. To be fair, they have a terrific AI set up to answer the phone. It was first rate. The wave of the "answering phone" future.

I have a 2013 iMac with 27" screen. I Had them replace my old 1T SATA drive with a new 2T SSD and…read moretransfer all the data. Did a great job and it's like having a new computer! They also had the best price for the work! Very Pleased.

Worth every penny!…read more My external harddrive crashed and I couldn't access any of my photos in the last 10 years. Though the whole process took a little longer than expected (because my situation was a bit more complicated), I got back probably 99% of the stuff i wanted and 110% of the stuff I deleted a long time ago. Looking through all the photos and videos through the years, it made me so happy! Money well spent! Staff was quick to provide a quote, was clear on drop off times/procedures, very professional, and responsive. The only thing that was strange was them asking for a tip before the project was complete, but maybe that's just part of their payment system that they can't control.

Techit answered as soon as I called (no straight to VM), listened to my home network challenges and…read morewe agreed a time for a service call. Ryan arrived right at the start of the window (always love that) and listended to the issues. He professionally solved my issues and went the extra yard to explain what he had done, which I appreciated being a nerd. Huge thumbs up to TechIT and Greg. I know who to call if there's and issue again

I have been having issues with my internet so I gave Tech a call. I was fortunate enough to speak…read morewith the owner and instead of charging me a consulting fee, he gave me advice on a modem to purchase which usually repairs the issue I am having. Most companies would try and pressure a tech to come out. This company first gave me advice to try and reconcile the issue myself. Highly recommend

I've known Anthony since 2014, and he's always been someone I can trust when it comes to…read moreelectronics repairs! He's helped me out multiple times over the years, most recently replacing my iPhone battery, front screen, and installing screen protectors. Anthony is knowledgeable, professional, and takes pride in his work. It's great to see him continuing to grow his business with Swift Repairs. Whether you need a simple screen protector or a more involved repair, I highly recommend checking him out. Definitely someone I trust with my devices!

I am incredibly disappointed with how this shop handles pricing and communication. I reached out on…read moreYelp asking for a quote to replace the display on my MacBook Pro 14" (Model A2442). They explicitly gave me a flat price of $499 for a display replacement. Based entirely on that number, I took the time out of my day to drive down, drop off my machine, and pay a non-refundable $30 diagnostic fee. However, once they had my laptop completely disassembled on their workbench, the price suddenly jumped by $100 to a new quote of $599. When I questioned why the price changed from their written quote, they claimed that the initial $499 price was actually only for a "B-Grade" used screen with scuffs and scratches on the outer casing. If I wanted a normal-looking, flawless screen ("A-Grade"), I had to pay the higher premium. They had my exact model number from the very first text. Withholding information about different "grades" of used parts until a customer's laptop is already taken apart in your shop is a highly deceptive business practice. Had they been transparent upfront that a standard screen replacement would cost $599, I would have opted to go to the Apple Store instead of wasting my time and money here. I paid the $30 fee just to get my laptop put back together and returned to me. Go to Apple or a more transparent shop that honors their initial quotes.

SD PC Repair uses a flat-rate pricing model: $40 for hardware diagnosis and a set $140 for software…read moreissues. I brought my PC in because it kept crashing, and it turned out to be just a driver problem that needed a reinstall. Paying $140 felt pretty steep for what ultimately came down to redownloading drivers, you could definitely find a simpler fix cheaper elsewhere. It would be great if the pricing had some flexibility for quick, straightforward jobs rather than a strict flat rate. That said, he did an amazing job getting my system stable again and fixed the issue completely. Great service and solid work, just on the pricier side for minor software fixes.

Professional courteous service and highly knowledgeable when I stopped by to discuss data transfer…read morefrom a bad laptop to a seagate drive...and I learned a lot. Great value too. Highly recommended.

Eric was incredible! He is highly skilled in evaluating any technical problem. I had purchased a…read moreprinter that I could not link to my computer. Eric came and immediately told me to return the printer and purchase another brand. He returned to install my new printer and gave me a 30 minutes lesson on how to use my new printer. Eric has been a technician for many years and he is totally versed in all the products out there. His technical knowledge is amazing. He quickly tried to schedule my appointment. He is very personable and kind. If you need an excellent technical computer guy, Eric is the one!

What a guy!!! Quickly responded.....Excellent service, fixed me right up…read more.... 5 stars!!!!