I would highly recommend this place. I've been there a few times to fix different cell phones. Steve is always kind and very helpful. He fixed the phones the same day. I had shopped around, they had the best prices and outstanding customer service. read more

Had an iPhone that couldn't restore to factory because of a broken button. The "geniuses" at Apple said there was nothing to be done. Brought it here and in an hour they were able to get it to finally restore to factory. Highly recommend read more

I was in and out in no time. The serviceperson behind the counter is a great asset to this business. You took care of me and the price was very reasonable. I will be back for sure. read more

This is my go-to spot for iPhone and iPad repairs. My phone died recently, and they discovered it was a battery they had replaced just a few months prior. They immediately warrantied it and did the entire repair for free. They always do fantastic work and have excellent prices. Loyal customer for life! read more

This shop is great and always so helpful and forthright. Whether needing a significant repair (due to water damage :\) or a simple assist with case and protection replacement, the honesty and value provided are exceptional. I understand ownership changed a year or so ago, but I'm thankful that there's consistency with the front line staff since they really are where I find value--the knowledge, experience and helpfulness are unparalleled. I cannot recall the gentleman who works at the front (Sam?), but have to say he's amazing--friendly, informative and injects humor into painful situations! I hope this East County shop does well and remains a great resource for cell and tablet repair. read more

I got some liquid in my phone the other day and ran over to the Rancho SD location and Mario saved my life!!!! He took care of me so well. The customer service was phenomenal and so quick. My phone is perfectly back to normal. Very kind and helpful! read more

Fast and professional! Nuf said Good, friendly and quick what else can I say? A few more thoughts? read more

Absolutely the best service in San Diego I highly recommend! this is the BEST price and quickest repair in San Diego. repaired my device on the spot read more

I had an issue with my screen. Went in for a fix. Steve who was working during that time took his time to explain all the necessary requirements, before going ahead to fix the screen. This is what I call a good service. Enlightening customers with the problem at hand before resolving the issues. 100% would recommend! read more

Steve was amazing he helped me reset my Samsung flip 6 phone and saved me a long drive. You all are in exactly hands. VilA read more

These guys couldn't help me st all but they were nice and tried for overt a month. (3rd review as a non elite after 15 years of eliteness, oh why oh why?) So I came her back in November because my phone fell in salt water. Finally on January 12th it was ready to be picked up. And they didn't charge me a dime. I guess they were really trying hard to save it but ultimately they said nothing could be done. They were really nice about it and I appreciate their efforts even if in the end they couldn't help me. Can't believe they tried for so long. That's dedication. read more

Amazing cell phone repair store and Jason and Steven are great honest guys that will help you with any of of your electronic needs

I am big on 1. Courtesy and 2. competence. If you are like me, a retired doctor, you will find these here abundantly at Phone Zone Wireless . Thank you! read more

If you're looking for an honest, timely, and reasonably priced computer repair shop, this is a godsend. I had already taken my computer to another store on Federal Boulevard in Lemon Grove to fix the charging port. They kept my computer for over a week and then told me that they couldn't fix it, but they didn't offer an explanation. However, Phone Zone Wireless fixed my computer in less than a week. They charged me a fair fee and were courteous, professional, attentive, and punctual. For these reasons, I highly recommend this location for reasonably priced, highly competent, dependable, and honest computer or phone repairs in San Diego! read more

AMAZING CUSTOMER SERVICE!! Both employees I interacted with were super kind, patient, and clear with their intentions, pricing, and work. My iPhone 14 Pro slipped out of my pocket during the Wonder Woman: Flight of Courage ride at Six Flags and completely shattered. I've dropped it several times in the past from all different heights on all different surfaces, just never this severely and my phone never budged. The front screen and inside of the phone was completely fine and worked normally. After light research, I realized I needed a housing replacement because the entire back and sides of my phone were destroyed (as seen in photo). They quoted me $219 over the phone, I went in, they confirmed what my phone needed and fixed it. I think housing replacements are usually $229, but since they remembered what they said over the phone, they honored the price! I didn't take a clear after photo, but my phone was good as new! You could not tell anything ever happened. They gave me a camera protector and let me know that my battery was a bit swollen and damaged, but it was not an issue and it was normal. However, after further inspection, my phone screen was slightly lifted and I suspected that it had something to do with the battery. I brought it in two weeks later and they adjusted it, no charge. Now, it looked completely new, could not tell anything ever happened. Since that incident, I understand that my phone is not the same and I've been careful to even the slightest drops. I've dropped it a couple times on carpet from about a feet high and my phone was fine. HOWEVER: today my phone slipped out of my hand from about 2 feet high, flat on the screen side onto carpet floor, and the back is now all cracked. I do not blame Phone Zone Wireless as they did an amazing job with the repair and I did drop my phone. Except I do think these repairs are a temporary fix for bigger issues and because these parts are not exactly the same as my original device, I will be looking into a new phone rather than coming back for another repair. Overall, these guys are great at their job, but these fixes are not as durable as they were before and depending on severity, save your money for something new. Remember that you pay for both the parts and the service, the service is great, the parts not so much. read more

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Steven was awesome! I brought in an iPad that was shattered... the screen literally had holes in it. I had little hope, but he fixed it in about a day. It works great. We also brought in an old iPhone 11 that was not repairable. He ran free diagnostics, and realizing that it couldn't be repaired, he offered us some great options on used phones. We ended up buying a used phone from him... he gave us a way better deal than we could have gotten at Amazon or anywhere else. The phone was for my daughter. She worked for about 3 weeks to earn the money to buy the phone. Steve definitely hooked her up with a great deal. She is very happy with her phone. To quote my daughter, "Steve is the GOAT!!!" read more

Steven is amazing! I came in with an old iPhone I wanted to get rid of and wasn't sure what to do with, and an old 5th generation iPad that hadn't turned on in years that I wanted repaired. Steven did research on the iPad to ensure a repair would even be worth it, which I found incredibly considerate. He asked me what I would be using the iPad for and even researched the apps I wanted to use, ensuring I could still use them. He was so kind and helpful. He ended up buying my old phone which I was able to put towards the repair of my iPad, which I appreciated! Steven was clear and honest about the iPads issues. Even though I have not yet received my iPad back, even if it's an impossible fix, I am still incredibly happy with the service and will always come back to Steven! Thank you! read more

This will be the only place I go for my device issues as long as they're around. Which I hope is many, many years. Steven, nick and Jason (and probably anyone I haven't met yet) are honest whether it benefits them or not, and will tell you the hard truth about your situation so you can make the best decision for you. They will almost never charge you more than you are quoted, and sometimes even less! (Unless, of course, YOU left something out... or something completely unexpected for both of you is discovered. In this case they will always call to discuss if anything changes before moving forward). They are really transparent. Don't waste time searching anymore, you found the unicorn! PS don't forget to tip!! read more

Jason did an outstanding job guiding me through some follow up repairs on my Samsung phone. He's not afraid to be honest and chastise me for my lack of phone care skills when it's due, which I completely appreciate and respect. I also like that he recommends using original parts instead of inferior after market parts so many other places use. He found a few other issues and took care of them without even a second thought. I'd recommend Jason and his team when it comes to a repair. Their follow up warranty service is top notch too. They'll make it right. read more

Excellent and beyond 100% My family's been coming here for years , they got the best customer care highly recommend read more

Went in to change my iPhone 12 pro max touch screen after another shop had messed up my phone Jason and Nick were amazing they brought back my phone to life couldn't be happier and will refer everyone i know to this place, keep up the good work fellas ! read more

Disappointed since I was quoted a price of $99.0 for the back glass repair and expected to pay that amount. I was told the quote was for the screen not the back glass. I showed them the Yelp message I sent and said there back cracked. He told me he didn't see it and that Yelp sometimes doesn't show the whole message... what a crap. Other repair shop quoted me lower or same price and noted that it was for the back glass. Either this shop is a liar or telling the truth but I can't recommend someone like this. Go to the other repair shops. I showed the other repair quotes to the front personnel and the message from YELP and the explanation was some messages don't get through. And the message was clear on my end "back of phone cracked". It was the message from the shop which was vague. Yes I accepted the price quoted since I was already in the shop and didn't want to go drive again to another repair shop. So it's a YELP problem since the shop said the message was incomplete while other shops saw and read it. I included all the price quotes from other shops for everyone to see. The repair shop did a good job though but will not be a repeat customer or recommend it to others. read more

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First & foremost, this review is from the depth of my heart and soul to the biz owners , not only have I known them since I was 11 years old which would be 22 yrs now (facts) One word: GENIUS!!!everyone of employees and staff including NICK that work here are so sweet and phenenamal I recommend to EVERYONE with any tech concerns that can't be solved thru apple or any other sources Let me put it this way... This is the place when you are 911 in a emergency via phone/laptap/ipad etc etc issue, i swear they are like ER for when you break your phone , drop it in water, etc!!! They also handle prepaid phones and such This operation is likefamily here, NO FEAR, they will guide u to fix any panic attacks u may have begin to have and not to mention... uhm hello!?!?! GENIUS!!!!! Thank you for unlocking my iPad that took A WHOLE YEAR TO SOLVE, no lie, a weight lifted , not to mention all the other times i cried w mental breakdowns calling, running in there & the other location in RSD ... 100000000000% trust these guys no matter what , they are the best...... plz tip your boys as well they are LIFE SAVORS when it comes to your technology trauma!! I recommend ask for STEVE!!! Mr. Stevish from day one you da bestest ( u already know this) besides his sis I been his favorite lil bugaboo since i could remember in RSD , haters are gonna hate but as long as i got PHONEZONE, , we Gucci lol XOX love - KMH (Do not hesitate calling! Dial now) read more

Great customer service very friendly. I just bought the iPhone from them and I got free case and free screen protection and they give me a discount as well definitely I'll be back! Thank you. read more

Phone Zone Wireless - Great customer service - Mobile Phone Repair Near Me - El Cajon, California

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Very honest, on-time, and easy to communicate with business. I even made the mistake of going to the wrong location, and they were making efforts to remedy my mistake. They were the cheapest quote I received out of all the tech repair places I reached out to, plus they gave a $10 discount for Yelp! They honored their quote and didn't try to weasel any bogus prices in. I had an iPad Pro screen replaced, which has the pro motion display. They used the right screen, it looks as sharp as ever and is still able to do 120Hz. They didn't just use any cheap replacement display. I will definitely be coming back for any tech accidents that need to be repaired outside of warranty. Couldn't recommend this business enough. read more

Outstanding service ! Very honest technicians, so grateful this level of integrity still exists. Highly recommend their services ! read more

The team at Phone Zone Wireless did a phenomenal job replacing the display on my Apple Watch. The Watch looks impecable after the repair. What I truly appreciated from the team was that they set up expectations with me about the condition of the Apple Watch after the repair was performed. The team is very knowledgeable; they answered all of my questions prior to the repair, and they kept me posted during the repair and after it when I picked it up. Can't thank you guys enough for all of your help. read more

Excellent customer service! I always come here for any repairs and they are always very helpful read more

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Went in last week to replace phone battery on my iPhone 13 Pro. Affordable pricing and top tier customer service! Definitely will recommend to friends and family! read more

Add anther 5 star review to Phone Zone! Jason was extremely accommodating with an emergency situation, they have THE BEST prices in town, he communicated with myself and my husband every step of the way, and went above and beyond just replacing a screen! He not only replaced my husband's Galaxy S21 Ultra screen at a better price than any other company I reached out to... he also applied a complimentary screen protector, cleaned my husband's case and put it on to make sure it was compatible, and gave us 7 days to exchange for a new screen by just paying the difference (we got a discounted screen replacement because it has a small crack). All in less than an hour, and the same day I reached out to them! I really hope this place never goes out of business, I don't want to go anywhere else! read more

The customer service is top noch. Anytime I have issue there very helpful , and get all the tools needed. Would definitely would recommend the store for all your needs read more

SERIOUSLY these guys are the best. Went out of their way to make sure I was taken care of. Remember to be polite your kindness will pay back in dividends!! The fellas jumped through like three hoops to make sure I was well taken care of. Customer for life!! read more

Very fast on getting my phone back the best phone shop in San Diego. I called and they had my phone done in 10 minutes read more

Phone Zone Wireless - Mobile Phone Repair Near Me - El Cajon, California

Nick & Jason were so helpful! Fixed my screen within an hour. I wouldn't go anywhere else, best customer service.

Nick and staff were courteous and professional. Best of all, they were upfront with the options and prices to fix my iPhone. Much appreciated. read more

Great service. They were honest, competitively priced, and were able to replace the back of my iPhone within an hour. They were also kind enough to let me work at the shop while I waited for my phone repair. Will definitely come back! read more

What amazing service. I really do believe that first impressions are extremely important and let me tell you. When you walk in you are greeted with a smile and a "how can I help you.". They let you tell them what YOU need. They don't follow you around the store or ignore you to where you are chasing the employee down. They are attentive and timely in their service. I love businesses that don't try to hustle you or pop up with random fees. You come in, tell them what you need, they get it done and that's it. No this and that. I appreciate the service, the employees and the fact that this place is clean. I highly recommend getting your phone repaired here. Thanks so much Jason! You've got a customer for life. read more

This is the second time I have used Phone Zone services. The guys here are great and provide fast and friendly service. They replaced the battery on my phone quickly with no issues. Highly recommended. Thanks! read more

Amazing service and attitude! 2 guys helped my fiance replace a piece that another repair guy misplaced and tried charging him for right before closing. No hesitation from either one, they took him in and solved our problem 10 minutes before closing. Super helpful after a stressful run around. read more

This place saved the day today, great customer care, fast work, and at half the price of Apple etc. He replaced a screen and battery on my dads iPhone and did a high quality repair. Like a brand new phone now. Definitely my new go to tech replace place, highly recommend. read more