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Phone Zone

4.8 (112 reviews)
Closed 10:00 am - 6:00 pm

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Response time

8 hours

Response rate

100%

Services - Phone Zone

Desktop computer body repair

Desktop computer support

Device support or repair

8 More Services

Laptop body repair

Laptop support

Mobile phone body repair

Mobile phone support

Smart watch support

Tablet body repair

Tablet support

Video game console support

Phone Zone Photos

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Recommended Reviews - Phone Zone

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25 days ago

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Sebastian H.

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11 days ago

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Sebastian H.

Thank you so much for the feedback! We appreciate your business!

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1 month ago

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Sebastian H.

Thank you for the review, John!

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2 months ago

Great service...fair pricing. The technician was very helpful and knowledgeable. I will definitely be a return customer.

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Sebastian H.

Thank you, Pete! We appreciate the feedback!

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1 year ago

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Sebastian H.

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10 months ago

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Sebastian H.

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2 years ago

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1 year ago

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Sebastian H.

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2 years ago

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Sebastian H.

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2 years ago

Service was excellent!! Very friendly and professional. Extremely efficient and quick. Will always go here for my repair needs!!

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Sebastian H.

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1 year ago

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2 years ago

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2 years ago

Super Mario is super nice and helpful. If/when in the area, I'd recommend without hesitation.

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2 years ago

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Sebastian H.

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2 years ago

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Sebastian H.

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3 years ago

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4 years ago

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3 years ago

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5 years ago

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5 years ago

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3 years ago

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6 years ago

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5 years ago

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6 years ago

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4 years ago

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5 years ago

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6 years ago

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6 years ago

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9 years ago

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6 years ago

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5 years ago

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4 years ago

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8 years ago

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7 years ago

Yes. Small, but very friendly and competent staff. Great prices and quick turnaround. Gone twice already. Kids keep dropping the phone.

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6 years ago

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7 years ago

Jason was very friendly, knowledgeable and helpful with my phone repair. Glad I came on in for his help. Fast service as well.

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7 years ago

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11 years ago

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7 years ago

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Page 1 of 3

Ask the Community - Phone Zone

Review Highlights - Phone Zone

Jason was able to replace my screen within a matter of 10 minutes and fixed the problem and saved me hundreds.

Mentioned in 38 reviews

Read more highlights

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SD Cell Phone Repair

SD Cell Phone Repair

(545 reviews)

$

East Village

The guys here are awesome! Im going to submit this review for the north park and downtown location…read morebecause the fellas at both of these shops have helped me. I brought my iPhone 12 Pro in to have the back glass replaced (badly cracked each time, yeah I suck) and to have a new battery installed. Every single guy I've interacted with has been awesome. They are very friendly, work quickly, care about the customers and are VERY accommodating. HOW accommodating you might ask? Well I brought my phone in yesterday to have the back glass and battery replaced. They were able to fix the back glass no problem but did not have the battery at the north park location so they asked to come in tomorrow. I mentioned that I wouldn't make it by closing because of my work commute. Well that didn't deter them from being awesome at all. Not only did Miguel, from the downtown shop, bring the battery up from his store, but he showed up at the north park location 30 minutes after closing AND replaced the battery for me. I choose to support local businesses and I am MORE than happy to spend some time writing up a review (here and on google) for great people behind a great local small business. I hope this review is helpful (it really is) and hope you give them your business (cmonnn). Thank you guys for giving a s**t about your customers!

if I could give it 0 starts I would first off they answer…read morethe phone super rude and extremely loud background can't hear anything and they completely rip you off! They make sure you pay for the service first then they attempt to fix your phone screen and after a few days almost 2 weeks later hey say it's unfixable and won't refund your money!! watch out for these SCAMMERS!! DO NOT bring ANYTHING here!

Dr Apple San Diego - A example of what can happen to your screen if you use a glass cleaner to try to clean device

Dr Apple San Diego

(426 reviews)

I've been using Dr Apple for a few years now. Always the best quality and clear communication…read more Recently I tried someone new because the Dr was ill. I wasted a week of my time and ended up having to pick up my laptop and take to the Dr as I originally wanted. I would have been better off just waiting... never again

On the surface, Roger is a kind, friendly, hard working, diligent man who gets the job done for his…read morecustomers the fastest he can. This can be said for the people who have easy fixes and/or communicate every single needed detail to him before he goes to work. When it comes to customers with complicated matters however, this is where it gets shaky. Very shaky. The great 1989 earthquake of San Francisco shaky. Donald Trump's reaction to Bad Bunny shaky. He becomes combative and defensive, as you can see on his replies on all the bad reviews here. I brought my Macbook to him on May 2024 because it kept freezing. He got it working again in about two weeks! Amazing!!! HOWEVER... what he decided to do WITHOUT MY CONSENT was upgrade my system. I never asked him to do such a thing. So in his defense, he said I should've told him from the beginning to not upgrade my computer. I didn't want an upgrade because my older programs I frequent would not work anymore with the new OS. So, what? Is it standard operating procedure for this to happen? Is it common knowledge? I never signed a contract, nor did he ever give a word stating he would upgrade my system if he ever saw the need for it. This was a continuous uphill argument that only gave me a worsening, worsening impression on him. As you can see, Roger does not practice the classic businessman's motto "the customer is always right". He did offer to fix things anyway at no additional cost. Thing is, I gave him my laptop to attempt reversing the upgrade in June 2024 and he kept it for ONE WHOLE YEAR. Within that year, I'd follow up with him every week. He apparently has been hospitalized, went to the Philippines and was having personal problems. I don't know which of those to believe. But long story short, I didn't receive my laptop back until early July 2025. There was no extra work done to it. It was in the same condition as when I handed it back to him a year prior with the updated OS. He even gave me a box for a new iPad, with no iPad inside it. Very funny Roger. People, I've come to learn he isn't registered with the BBB or the BHGS. He also blocked my phone number, as I was trying to reach out to him for at least a partial refund, and my text never said delivered. This guy used to argue that he did fix my system, and the amount I paid him covered that. But where's the customer satisfaction? I didn't get that AT ALL. The amount I paid him SHOULD include customer satisfaction. It's basic business principle isn't it? So behind the polite smile, the "God bless you", the "it warms my heart when you leave good reviews", this is what you'll get when something doesn't go your way. I'll never have my old Macbook the way it was again and my $372.35 was thrown in the trash. I'll never hear and edit the inspiring audio that I can only access with my old ProTools program. Nor could I ever see or edit the amazing photos I kept in my old Lightroom program ever again. Thank you Roger. Thank you for teaching me that my weakness in undercommunicating will cost me in the end. Thank you for adding an unanswered grievance to my life. This is one malpractice on your part Dr. Apple. And my heart goes out to the others that have been wronged under your care.

Big Time Phone Repair - Lemon Grove - Big Time Phone Repair

Big Time Phone Repair - Lemon Grove

(143 reviews)

My iPhone 15 pro suddenly stopped working earlier. First it froze, then the screen went black. I…read moretried troubleshooting it myself with no luck. So, after a search for phone repair shops in my area, I decided to stop by Big Time Phone Repair. Peter was the name of the tech who checked out the screen and battery to figure out exactly what was wrong. He explained to me the best and worst case scenarios before doing any repair. He tested my iPhone and the issue turned out to be the battery, which he quickly replaced to remedy the issue. I was in and out within like 30min time with my iPhone fully functioning once again, at a very reasonable cost. Highly recommended!

I brought my iPad in for its first screen replacement and was told it would be ready within 3 hours…read more. However, I was not contacted , and during that time I had to repeatedly reach out myself to get any updates on the status of my device. This lack of communication was both frustrating and unprofessional. I had to call the following day more than 24 hours later to get an update and then he finally told me it had been ready since the morning and no one bothered to reach out. The white screen they were attempting to put on turned out to be defective and they said if I wanted the same color, I would have to wait a week otherwise they could do black same day . I chose black because I needed it before we left to go out of town .Additionally, during the repair process, the back of my iPad was scratched while your staff attempted to remove glue. At No point was I contacted to inform me of this issue or to request my approval before proceeding in a way that could damage the device. I should have been notified immediately and given the opportunity to approve or decline any action that could affect the condition of my iPad. I entrusted my device to your business expecting proper communication, care, and professionalism. Unfortunately, this experience did not meet those expectations. I do not recommend this business for any type of replacement. Their communication and professionalism is poor.

Phone Zone - electronicsrepair - Updated May 2026

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