I came here with my family a couple of weeks ago. Although we did have a large group with us, seating took awhile. I ended up ordering the fried chicken sandwich with potato soup. When I received the soup, I found a apple slice in it. Next when I got my sandwich I noticed as I was eating towards the center of the sandwich it started to get chewy. At this point, my stomach started to hurt and I looked at the center of the sandwich and it was still pink. We notified the waiter and the manager, while they were very concerned they offered me 2 free meal coupons. Although I appreciate their offer, I ended up sick for the next two days after. I will not be going to another Cotton Patch in the future. read more

I've have been here a couple times, and I can definitely say I've enjoyed each meal I've had here. That being sad, I think I've been lucky. Today, eating with 3 co-workers, 2 of their meals came out almost completely wrong, and the other wasn't even put in to the kitchen. Mine on the other hand came out just perfect :) Guess they take extra care of someone ordering their famous fried catfish!!!! Mine came with a great tartar sauce for dipping, French fries, hush puppies, I got steamed veggies and broccoli rice casserole! Sounds like a lot of food doesn't it? Well it damn sure was! I had to throw in the towel pretty much after I finished off those fillets. My co-workers probably won't be back, but I sure as fuck will. Go Cotton Patch, you ROCK! read more

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Every time I come to Palestine to visit my grandmother we make sure to come to this location. We have been coming a few times a year ever since the place has opened. Since first opening not much has changed (including the menu). Each time we visit Cotton Patch there is a fresh batch of young high school kids working inside. The menu has a decent selection of relatively healthy foods and larger portions. It doesn't get updated very much but a more recent addition is the Strawberry Pecan Salad which is delicious. Overall the food is mediocre and nothing to brag home about but I typically don't have any complaints about food quality here. The only drawback is with the inexperienced staff. You will have to wait a good while for service and your food, especially during a dinner rush. That isn't a huge surprise with the turnover of high school kids every year. If you do go to this location then you better not be in a hurry. read more

Sometimes your expectations have no way of being met. Tonight eating at Cotton Patch was one of those times. The place wasn't even busy and my waiter was in the weeds the whole time. So much in the weeds in fact that he forgot to take my order . He even asked me if my food hadn't arrived yet and he hadn't even taken my order at this point. If it wasn't for the food I would be giving this place a solid 1 star. If there was a .5 I would have rated my experience a 1.5 stars. I got so upset I made the order to go. And then to add insult to .....I was handed the togo plater with no bag or silver. Very poor way to treat a customer. read more

The food was fabulous and the service was awesome ! We will certainly come back for more

Angel was a wonderful server. She was very friendly and attentive. She was nice and will definitely request her the next time I am here. Sammi this girl needs a pay raise! read more

Often seen but I had never stopped in until this meeting. Menu similar to Cracker Barrel to which I tried the blackened catfish served with broccoli and a salad and over a bed of rice. Hubby tried the fish tacos which tortillas were eh but the innards were worth it. Tacos served with "queso" that I think might have had broccoli in it and salsa. If you want something not fast food on the rd give it a try read more

Stopped here on the way to visit some people. Ordered tacos, a couple of versions of their burgers Service is incredibly slow. Had to wait nearly 50 minutes to get the order. That time is not an exaggeration because I looked at the time of the receipt order.as I was gettin ready to get our money back, the server replied, "let me go check." She returns with our order. Yep, the food was lukewarm. So it had been ready for a while. The amazing chicken"three taco plate" of fried chicken were chicken tenders with a glob of their special sauce and pico de Gallo in a bland flour tortilla. For people bragging on a plate so much, this was a really big disappointment. Think Taco Bell quality at a much higher price. The burgers were ok. This is a shame because you want to support small mom and pop shops, but for the quality of food, you could get better at a fast food nearby for equal or slightly better taste, similar quality lesser cost, and a quicker prep time. For small restaurants that say they don't have the space, we've been to smaller restaurants that were busier and turned orders out much quicker. read more

Sadly things have truly changed for the worse here. Meatloaf tonight was very small, very black & burned, flavor on unburned bites were simply like meat paste, awful. Baked potato ( extra cost) was the a small spud. Potato, side veg & meat loaf were not even warm. No longer offer fried mushrooms, meat loaf recipe changed & if you want cornbread they offered before for free it is now $6. & considered an appetizer??!! Won't ever enter this chain again. Waitress was worth her weight in gold, too bad the sweet lady works at this establishment. read more

Excellent service! Excellent choices. Was able to find low calorie items. Our waiter was lots of fun and we Loved talking with him! We stop here on our way to austin a couple times a year and consider it superior Not a fancy or expensive place but great when traveling. Service far exceeds that of some high end places read more

Great food and great service! Thanks to Paty for making our lunch great!! She's always so friendly, even with a mask you can tell she has a huge smile on her face read more

Me and mom went there on a Sat.around 4:30 pm are after that day. When they ran the chicken fried steak or chicken fried chicken for 5.00. We could not even get in the door. I know the Restruant Was packed and even over 25%. I know you only can have so many people in there during the covid by the Governer. If you going to run a special like that you should do it for 2 days instead of 1. And mail out coupons. And have your staff. More prepared. read more

Cotton Patch Palestine really? Let a lady set hungry just because she is on a specialty diet and ask for them to strain the dumplings out of her chicken and dumplin soup. True I could have picked them out but would have only got a few spoonfuls of broth. I can only eat broth. Not worth $ per volume. You Cant ask them to do an extra request for medical restrictions. read more

This spot is serving hot meals. Take out is very special all the time. Meals are very good, well attractive on dish. My meals are always hot & personnel on site are always friendly & clean. read more

My family goes to the Dogwood Festival every year and afterward we go eat at Cotton Patch. On 3/23/2019 however, we showed up and there were six of us. We waited about 5 minutes for a table which wasn't bad, but the waitress assigned to our table seemed bored and uncaring. We did not receive any silverware to butter our rolls, we were told that "the dishwasher was still wrapping them". OK, but when she started serving us our entrees and still no silverware, she actually rolled her eyes at us, so my cousin and I went to discuss with the manager, who was not interested in hearing it. It was our first bad experience here and we will return again on 3/21/2020, let's hope it's much better than last time. read more

We came here after church for lunch. Lunch was good. Our server, Leslie, was wonderful. It was so busy, but she kept us in tea refills, making sure we didn't need anything. read more

The place was packed and we were seated quickly. Waiter was friendly and very responsive. I had the Chicken Fried Steak, Mash Potatoes and Green Beans. All delicious. The green beans were outstanding. Overall great experience and we will be back. read more

Always good service and the food is excellent. There is a wait a lot of the time for seating especially on Sundays after church but that's to be expected when they are one of the better restaurants in town. read more

Disgusting! We met family ere for dinner on a Friday evening. The place was filthy. Table was dirty and sticky and there was trash all over the floor. While not busy, we had to wait about 10 minutes for staff to put some tables together. Service was horrendous. We waited almost an hour after arrival, for our food. I had the fish and chips. The fish was soggy and greasy, not crisp at all. We also ordered the fried green tomatos, which were the highlight of the meal. We also wanted to order some onion rings, but were told that they were out. They were also out of macaroni and cheese. My family and I are in Palestine quite often. This was my first and last stop at the Cotton Patch. I'm sure the only reason this place stays in business is because dining establishments in the area are in short supply. Save yourself some time and money and go to Whataburger or Dairy Queen! read more

Came in for lunch today. No wait time. Staff and server were very friendly. Server gave me her personal recommendation which I am thankful for. Good food good service! read more

My family and I went here on Sat Oct 3. We had a great experience. Our server Haley was very fast and attentive. The food was wonderful and very well priced. We would definately recommend. read more

Good food and great service. The potato soup is wonderful. The portions are hearty so you won't be leaving hungry. We had the onion rings and the were exceptional. Very good experience for lunch today. read more

Loved the onion rings. Not sure if it's the same recipe but the taste made me reminisce of my college days at The Hot Biscuit in Nac. Great job! read more

never heard of cotton patch until we moved from Houston to Palestine so we tried it and the first time was almost the last but a gave it another chance 2 yrs later and the food was good my family and I have eaten several times here and all delicious results. read more

Always delicious, highly recommend getting the strawberry pecan salad and replacing the chicken with the salmon

We ate at this location on the evening of Saturday Nov 5th. The waiter appeared to be new. Right off we ordered chips and queso. We received chips and salsa. When the waiter returned to our table we told him we received the wrong appetizer. He corrected the order but the queso that was brought to us was not heated and seemed to straight from the fridge. It was returned and brought back warm from the microwave, as it was burnt and crusty around the bowl. We ordered our dinners and 1 meal (roast beef) of the 3 was brought out to our table 45 minutes after we ordered a20 mins before the other two meals. The waiter apologized stating he was new and had entered the orders wrong. The first meal was completely consume when we got the other two meals (steak and another roast beef). The 2nd roast beef came out ice cold and both roast beef meals were full of fatty meat that was not eaten. As we completed our meals the waiter asked of we'd like desert but I told him I'd like to have the rolls we never got. The waiter was super nice, and very embarrassed about the whole debacle, but never once did anyone come to help him or rectify the training issues. We choose this Resturant based on past experiences at other locations but like will not return to this location again. read more

Beautiful fresh crisp salads. Steaks came out perfect!!. Great service by Lacey! Fair prices. We really enjoyed our meal and family time. We recommend the Cadillac Queso. Yum! Best meal and service we have had in quite a while at CP. Good job guys! Thank you all! read more

90 degrees inside. Could not get order taken for take out. Saw a lot of people turn back and ignore you. Walked out.

Love this place! Lacey is the best :) The fried pickles are amazing!! Best place to go on a Sunday!

My wife and I were visiting Palestine from Wisconsin, and our friend brought us here for dinner. Even on Valentine's day, we got seated right away, and our server, Krystal, was great. Very friendly and knew the product well. We started with the chicken fried bacon and the fried mushrooms. Both were outstanding, with generous portions. I had the three cheese bacon burger, my wife had the fried catfish, and our friend had the sirloin steak. Everything was done to perfection. The steak didn't need any sauce, which is how I judge a good steak. I asked for extra pickles with my burger, and they brought a whole sauce cup full of pickles. Everything about this place screams quality, and I'm sure we'll continue to come here often after we move in a few months. read more

We love Cotton Patch and our server Lacey. Great service And great food. Always friendly and helpful.

While visiting Palestine, TX for an event my husband and I ate at Cotton Patch the first night we were here and the food and the service were so great, we went back the next day!! We loved the Fried Green Tomatoes with the Avocado Ranch Dressing--ordered those both meals. Yum! The Chicken and Dumplings were perfectly homey, delicious. The Green Beans were also very much Southern home-cooking style. Food absolutely delicious, hot and served quickly. That said, our very favorite thing was the outstanding and very friendly service, served by Chris and Kim. They both did a wonderful job!! We'll be back! read more

Southern dinner with all the charm removed. Average food, bored employees, cramped seating.

Stopped in with my family for lunch before our ride on The Polar Express. We were sat at dirty table in the corner of the half empty restaurant by a hostess who seemed to not like her job. She told us that our server would come by to take our drink order. After about 10 minutes the same hostess sat an older couple nearby and took their drink order immediately. After another 5 minutes of no service we got up and left. I got the feeling that the color of our skin had a lot to do with the service or lack of service that we received. I could be wrong and I hope that I am but I will never step foot into another Cotton Patch Cafe. read more

That service is usually good ands the good is pretty good. Prices are good. Usually seated pretty quickly and move staff.

We decided to eat here only because it's one of the few places that has filtered water ( like most places in Palestine. The water is disgusting ). But. This place is so unorganized. The waitresses are all over the place. This is definitely a management problem. The place wasn't busy at all. But orders were getting messed up from left to right. With other customers. Because our waitress ( her second day on the job ) was definitely too busy. We sat down like 20 min before a table of 8 sat beside us and they got their food before we did. It wasn't the waitresses fault. She was awesome. It's managements fault. I talked with the manager about our situation and she did not want to listen to what I was saying. Just hurried up to say. I can give u free dessert. Or free appetizer. Blah blah. I said to her she needs to give this poor waitress some help. She's overworked obviously. And it's only her second day. I mean. The food was good. But our experience could have been a whole lot better. They need change out the management. And give their employees long enough to train instead of throwing them right into the line of fire. So. With that said. Food is good. Waitress was very friendly. Wait time rediculous. Management rediculous. read more

This is one of my favorite go-to place when I am in the area. My family loves the fried pickles. The chicken strips are sometimes overcooked, but their Trailblazer hamburger steak is always very good. Service is ok, sometimes slow if they are super busy. Prices are reasonable. read more

My server was Caleb, and he was so awesome!! He checked on us multiple times, and he explained the menu items in a natural and enlightening manner! If you go, request Caleb! Best service there! read more

This restaurant surprised me! I expected it to be comparable to other home-style places but it was much better! The service was AWESOME! The manager realized we were from out of town and took the time to write down local spots to visit! The food was also delicious and not very pricey for the amount served. I ordered the grilled garlic butter shrimp with broccoli and it was definitely worth it! read more

This is a good little family dinner kind of place. We wanted to try something different than the usual King buffet. The food type is home style cooking, chicken fries steak, fried tomatoes, hamburger etc. I had the chicken fried steak, the batter and steak were a good mix, not to much batter and the steak was the right amount. I had corn and macaroni, I will say I was jipped on the corn, which was yummy. Macaroni was macaroni. Tea was decent. We also had fried tomatoes as an appetizer with the avocado ranch sauce which was AMAZING! Reason for 4 stars, it could have been a little cleaner. read more