This was the second time we have been here with poor service. I had to get up and stand by the coffee pot to get a refill. We ordered the Country Fried Steak breakfast. My hasbrowns were barely cooked and I ordered them extra crispy. My wife's hasbrowns were barely cooked and still "crunchy" raw. Her eggs were ordered "over medium" and they came with the whites runny. She sent her plate back and when it returned the eggs were over cooked and the hash browns looked like they scraped the edge of the griddle and gave her the greasy overcooked leftovers. I wish I had thought to take a photo but it was gross. When I went to check out the cashier asked if everything was alright. I said no my wife's breakfast was not okay. She never said a word and just rang up the transaction. The bill was over $56 and I would have been better off going to a fast food restaurant for a lot less. I will not be coming back. This saddens me because we have had very good service in past years, however these past two visits have shown that things have changed and we will be looking for another breakfast place. This Denny's needs to do some retraining or rehiring of the kitchen staff. read more

I'm here in Palestine Tx for the weekend with the husband so while he is at Drills i decided to go to Dennys and sit for a min before i pick him up.....its basically a go to anywhere you travel....okay walked in at about 6:50 am and was greeted with a smile and a hello by the young lady in the front...I didn't catch her name...was seated in the back where I like it and was greeted by another waitress older lady Ms. Shirley...reminds me of my auntie...very nice and sweet...she took my order and within 10 min my food came...hot and fresh and my eggs the way I like it...overall the food was good the service was excellent and very clean and the place wasn't full nor empty but it was just right for me not alone of ppl. read more

Denny's - Chicken Fried Steak and eggs breakfast - American Near Me - Palestine, Texas

Waited a whole hour for my food in a completely empty restaurant. My waitress was rude and completely unprofessional. I could hear her yelling for pancakes in the kitchen. My fries where burnt to a crisp they looked like fire wood and my burger I threw up 30 minutes later. DO NOT RECOMMEND read more

I asked your server to cut toast from my order and replace it with hashbrowns. I was then charged for an additional order of hashbrowns. The server was NOT professional enough to express there would be an additional charge for the hashbrowns that were to replace toast. The cashier said they would ensure the servers are better trained in the future. All this was POOR customer service. And earlier while I'm seated at the furthest booth in Denny's next to the convenience store hall the manager loudly tells his staff in the kitchen to keep dirty dishes off the counter. Also, the wait to be seated, and to pay was too long. The two counter attendants were more much more interested in yapping to each other than to taking care of customers. Neither I or my guest were impressed with our experience and will NOT return anytime soon. ALSO, attempted twice to leave this complaint on the Denny's website but their website did not process the message. read more

Waffles were unedible and the eggs were cold. $50 for two people and we couldn't even eat the food. Highly disappointing! If I could leave half a star I would. read more

We have been going to this Denny's in Palestine Texas since they opened. But the last few years, they have really gotten better. The Managers, Jeffrey, Tyler, Tanya & Jarrod are outstanding. They check on their customers, and they help the servers when really busy. And all their servers and hosts are great with smiles that make you feel welcomed. We feel more like family than just customers with this location. Would highly recommend for breakfast, lunch, dinner or just dessert. Menu's offer a wide variety of food. read more

We have been going to this Denny's in Palestine, Texas, since they opened. My husband and I think it has only gotten better with Managers & Servers. I hate naming them and missing someone, but Managers Jeffrey, Tyler, Tanya, & Jarrod are absolutely such hard workers. They are always helping the Servers when needed and check on customers. The servers they have now are outstanding, always checking on their customers. I would highly recommend this place for Breakfast, Lunch, Dinner or just desserts. We feel like they are part of our family now read more

The food and service really was I think the best Denny's we've been to! It's hubby's 'go to' restaurant when driving on trips too! I wish I got the waitress' name but she was the only one there when we just left. They're lucky to have such an efficient worker! The multigrain pancakes were perfect but actually too much. The main thing I have to say is the crispy hashbrowns were surprisingly the best I ever had and I'm 72 & travel and eat out a lot! Hubby loved his omelet too. read more

We were pleasantly surprised tonight in eating at the local Dennys. Weren't sure what to expect with a restaurant connected to a gas station/ truck stop. It was worth it. The food was VERY good and came out pretty fast. Granted, they were not super busy since it was nearly 4pm, but still.... It was all hot and freshly prepared. I got the chicken fried chicken and it came out with 2 large fried breasts. I will be having that for lunch again tomorrow. My husband ordered the cinnamon roll pancake slam breakfast. He normally eats about half of his meal and takes the rest home. He ate the entire thing! The only thing they could have done to get 5 stars is our waitress could have been more attentive. Our drinks were never refilled and I finally had to call out to her to get my 'to go' box. She walked by a couple of times and didn't even glance our way to see if we needed anything. The restaurant was clean and was furnished with well appointed tables and booths. Not sure why more people are not going there. We'll be back. read more

Had a really good breakfast and service was excellent. The only real draw back was that my pancakes were raw on the inside. The waitress was apologetic and willing to get me some more but I didn't need to eat all of them anyway so it worked out in the end but not everyone would of been as accommodating as I was. read more

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This was actually the first time I've ever eat at Denny's. I don't get out much. Service was slow, with four tables and one waiter. I ordered a half order of nachos and one other item. They claimed they were out of nachos. It's Palestine so this wasn't shocking as the worst representation of any national brand will be in Palestine, but nachos? I wondered if it was more of an issue with the cook staff not wanting to make them. Would I go back? Late night and hungry and since it's close to home? Sure. Would I go out of my way outside of those limited circumstances? No. The waiter was nice and I had no issues with him. It was a $29 meal for one person. Little pricey too, but everything is more expensive right now. read more

If they want to get better reviews they could change ONE thing regarding customer service and that is to ACKNOWLEDGE AND GREET EVERYONE who comes in the door. We understand you're busy and understaffed and most of us are not trying to be jerks. Even if you just say "we will be with you shortly" and smile then people feel acknowledged and noticed which goes a long way even under the worst circumstances. This should be standard policy for all employees....anyone who sees a customer should at least make eye contact and smile. read more

By far the worst Denny's I've ever eaten at. Broccoli was half cooked and bowl full of water. Mashed potatoes had to have been made with water and not milk or butter. So gross. The country fried steak is a generic party that they serve in a high school. Horrible! THEN to top it off they don't take debit cards or credit cards. Should be something you post on your door! I had no cash so had to used the ATM and pay $3.50 charge! Horrible! Stay away! read more

Worst service over waiters never came to ask if we needed anything the waitress was so lazy sat down to take our order definitely do not recommend it's jus so bad here read more

My boyfriend and I have had breakfast at Denny's 3 times since moving to Palestine, and our breakfasts have all been delicious! The biscuits are tender and the scrambled eggs are done perfectly each time I've gotten them. Our last visit, I had so much food that I couldn't eat it all so my boyfriend benefited by getting some of mine. For me, this is THE breakfast place to go! Reasonable prices, excellent service too. read more

Denny's - a plate of breakfast food - American Near Me - Palestine, Texas

This was my first time eating at this Denny's while visiting my daughter and granddaughter. We were seated in the "corner", so service started off a bit slower. It was about 5 minutes or so before a waitress realized that we were there. Once she saw us, service took off like a rocket! The waitress was very attentive and service was awesome. Our order was spot on and she never let out drinks get empty. I definitely will visit again before I head home. read more

Denny's - Cinnamon and cream cheese pancakes, scrambled eggs, bacon, hash browns, and coffee. Delicious! - American Near Me - Palestine, Texas

I arrived with my 85 year old mom at about 6:30pm and was greeted only by a sign that told us to wait to be seated. After several minutes, an unkempt young man came out looking like he just rolled out of bed wearing sweatpants, a tee shirt and flip flops. He said he didn't know where the hostess was so he seated us in the dining area, which was almost empty. We ordered our food from Maribel V. and watched another couple arrive and then a single gentleman. Our wait stretched to 20 minutes while the couple who arrived later was served, as well as the single man, who actually finished eating and left before our food arrived. Finally, Maribel came to explain the long wait and told us that there was only 1 cook working. 30 minutes passed before our food finally arrived. I must say it was the worst meal I can recall being served in any restaurant in years. I was able to finish my entree, tasteless though it was, but could eat no more than 1 bite each of my side dishes or my burned dinner bread. My mom ate about 1/2 of her plate. More waiting for the check to arrive until finally we both stood up for several minutes beside our table to get Maribel's attention. The final insult was that the meal cost over $30 with tip (order #493636 at 7:14:46pm table #12). The whole experience was a HUGE disappointment and I won't ever return. read more

Wide Variety to choose from.. Great for when you are in the mood for old fashioned pancakes. Etc . Great place to un wind with family or friend. read more

This place is absolutely disgusting!!! My daughter ordered a milkshake and as she was drinking it, she pulled a bandaid out of her mouth!!!! Server admitted it was hers and wondered where it had went???? Do not go here!!!!! My daughter is mortified! Everyone around us was sick! This place should be closed down! read more

Denny's - Bandaid from my daughters shake!! - American Near Me - Palestine, Texas

If you want eyelashes in your food than this is the place for you. Terrible service. read more

Denny's - American Near Me - Palestine, Texas

The worst service I've had in a long time. We waited over an hour and a half before we got our food. I had to ask the waitress 4 times before we even got our drinks. Then when taking our order, she refused to write it down and said she would remember. Well, she did not. So after waiting over an hour and a half for our food, it was completely wrong. We paid for our appetizer and coffee and left. When asked about the service, our waitress, Cory, rolled her eyes at me. She never once refilled our coffees or even visited our table during that hour and a half wait. The only person there that had a smile on her face and apologized was Kailey, the hostess. I will never go back to this location because of the horrible staff (aside from Kailey). read more

Despite what people said about this Denny's when it first opened up, it's wonderful now with wonderful food. I love going there just about every morning and ordering their bacon avocado burger. Reminds me of any other nice Denny's in a big city. All-in-all, great environment and great food. read more

Denny's - Despite what people said about this Denny's when it first opened, it's wonderful now with wonderful food! - American Near Me - Palestine, Texas

My wife and I and an other couple eat there about twice a week we know the best servers and always get them. We nearly always order the Breakfast value slam $ 4.00 eggs bacon pancakes it is always good. Once in a while we eat later and order the classic BLT they are real good. Homer W. read more

Everytime without fail, this place CAN NOT get an order correct. Goodness this place is known for The Grand Slam and I'm pretty sure it comes with pancakes! Six (6) times we have tried this place, and you guessed it all six times one or more orders were wrong. I can not imagine that this is standard for Dennys. If you want to WAIT FOREVER, only get 45% of your order correct, beg for fresh or more coffee and or tea, eat here. read more

The service was very very very slow and my group of friends were the only people there so it's not like it was busy.

It is a nice relaxing place to eat . Food was good, service was awesome.

The hostess was not friendly and seemed annoyed we were there. She walked around like she was asleep. Multiple dirty tables. Silverware and napkins weren't provided. Food was slow to the table. The service was poor. read more

This is the worst Denny's restaurant I have ever been to. Don't go here unless you want to test your ability to test your heart for a heart attack. The worst service in Texas, management is no different as they pay no attention to the customers needs or concerns. Over 30 minutes for drinks and Over an hour for our food which was not complete. Some of us never got our food and others got the wrong food. Save time and money, go to McDonalds. read more

I'm not even going to give this a one star but I have to in order to leave review. Itwas Mother's Day and I didn't want to cook. Placed an order to go and spent $12.98 and MY time to drive 10 minutes out and 10 minutes back home in support of Denny's. Not to mention I can cook at home far better than Denny's but again I didn't feel like cooking yesterday morning. Anyways, MY complaint is.. I ordered eggs to be cooked over medium and received near raw eggs. Called store and never did get to speak with a manager, phone was passed around a couple of times and without being placed on hold I was eventually told by someone "I could come back and get the two eggs". Again, only reason I paid money and gave my time to Denny's was because I didn't want to cook. I had eggs and other ingredients to prepare my own breakfast. This is why I hate giving my money to places that take no pride in what they put on the plate. Rant over read more

Denny's - "Over medium eggs" - American Near Me - Palestine, Texas

This place has great food but terrible service. I didn't one my entire meal and speaking of my meal they almost forgot to give me my pancakes. When I finished my meal it took at least 30 minutes to get the check in this time I tried everything in my power to get their attention until finally I got the help of a lady who was not my waitress. My waitress saw this and immediately tried to help. So be warned if you go here you might die of thirst waiting on the check. read more

This is the WORST Dennie's in the world. We waited 10 mins to be seated we did not even get a cup of coffee or see a waiter for another 10 minutes then we got coffee the she the waitress was gone for about 15 mins so we got up to leave then she the waitress showed up and wanted to know why we were going Oh MyGod really. Oh yes lots of unruly Screaming kids DO NOT STOP HERE!!!!! read more

Wait staff is great, cook staff is REALLY slow: 3 seated tables and 20 min to cook pancakes? Food is good though!

When they first opened the service was attentive but very slow. They seem to have worked out the bugs. Lawanda was our server and she is on top of it. Food is great but when is breakfast not great. Only thing that was not great is they were out of sausage. They need to figure out there ordering but that should work itself out with a few weeks more of being open. read more

Updated review: it took me over a year to come back here after numerous bad experiences prior. However, I think Managment has changed because they se to have gotten their act together. Had a great lunch here (pancakes and the works) and everything came out hot and correct! Service was great too. Hope they keep it up! read more

It's a consistent chain location. The food isn't anything to rave about but the service isn't bad & the value is decent so we occasionally eat here. The newer management has really helped & you can see the effort being exerted. read more

Food didn't take long to be served. Bacon tastes better than bacon at other Denny's. Good eggs, pancakes. Good service.

Excellent customer service it's very nice clean and great place to eat very peaceful place and quick service beats other dennys and the location is nice read more

All I can say is wow the chicken fried steak was so delicious and our waitress Vera was great . And they have the aarp discount.

While a visit to Denny's is rarely a great experience, our visit to this Denny's was by far the worst. We waited the typical 20-30 minutes for a table on a Saturday morning. Once sat, our waitress took our drink order-coffee, plus water for a party of 5. Water came swiftly & she stated she would be right back with our coffee & to take our order. She disappeared before we could even protest that we were ready to order, but that's fine. She was gonna be right back with coffee, right? After waiting 25 minutes & seeing other tables that came after us getting food, we waved down another waitress & asked to speak to a manager. New waitress was delightful & brought the coffee & took our order. Manager Robert, came over to our table & after hearing what had occurred did NOTHING. He just made sure we had a waitress now. No apology, no offer to make things right, NOTHING. We left the new waitress a nice tip because she did a great job but we will NEVER go back. read more

So once again Denny's has disappointed my family. We all met for breakfast and after bringing everyone's food out except mine and everyone got done eating they came out and informed me they were out of what I ordered. Everyone was literally done eating at my table at this point. Why would the waitress not have come out and told me this when the ticket was put in to be cooked? Will not be returning. Bad experience every single visit. read more