I have been a customer with Costco for over 30 years. My business also has been feautured several times on the American Express Small Business board. I am greatly disappointed with my experience at this specific location with the staff member Estrella Lopez and the store manager Tod German. I have filed a formal complaint with the store and since then I have had to follow up with a formal complaint about the store manager Tod German. When I got to the counter Estrella told me to place my items on the tray. Then she told me to back away because of Covid as if I did something wrong. At this point I felt uncomfortable, then she rushed me and offered to assist the customer behind me. The. She got fed up with me when I refused to let someone in front of me and she walked away. I spoke to a manager and the manger gave apologies on her behalf but the Espirensa had no apologizes or remorse for how she treated me. I felt like this was not enough and I asked for the Corporate's office information so that I can report this. They could not give me any information, so I decided to write this review on yelp and include a photo because of their lack of responds or remorse. Estrella Lopez took the same review photo I took, with my business name and circled it around the Internet slandering my business and my name calling me a stupid female dog. I took her photo down but I kept the review up. Because I had not receive support from the Costco management I emailed Costco's corporate office at support@costco.com and called and they did take down the formal complaint and they have the photo that Estrella is circulating around the Internet slandering my name. I email this information and photo to Costco manager, with no one responds. I called and speak to Frank (another manager) and he said he would call me back and never did. It took 3 days to return my calls and emails. Today I spoke with Tod German at 12:02 he proceeded to apologize for Estrellas behavior. When I explain the damage done by Estrella circulating slander to my name and my business in the middle of Covid when I'm supposed to shut down, Tod had no empathy. Tod German told me "Just as I had the right to take a photo and write a review, Estrella has the right to post what she wants to about your business. This is a prime example of how Large Corporations threaten and hurt small business. I have been in business for 15 years and although I was featured and spot lighted. Tod German as a store manager supports Estrellas efforts to sabotage my business reputation by telling me today that it was my fault and if I had not posted a bad review this would not have happened. As a store manager you should not censor people, if anything honest feedback is essential. I have not heard any feedback. My business has slowed down due to Covid, because I own a salon and we had to close down. But now with Estrella slandering my business all over the Internet, this affects my reputation and it makes it ever harder to open back up and I am one of the few black businesses. No one at Costco had any remorse. And on top of it they contacted Instacart and said that I was behaving inappropriately, when I was being discriminated against. read more

They have flu shots for $15: http://www.yelp.com/biz_photos/costco-mountain-view?select=4Npbo616dsHDOZvNpg1h3Q#4Npbo616dsHDOZvNpg1h3Q However, it's trivalent, not quadrivalent. So you only get protection from 3 strains of flu, not 4. They also have FluMist, which is quadrivalent, but it's $30. Note the fine print in the pharmacy hours: http://www.yelp.com/biz_photos/costco-mountain-view?select=4Npbo616dsHDOZvNpg1h3Q#FHwmWjtHPrU4GigP09Dtew read more

Costco - The flu shot is trivalent, not quadrivalent. They also have FluMist, which is quadivalent, but it's $30. - Department Stores Near Me - Mountain View, California

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Bought 2 sunglasses, they were defective with large black spots which would appear at random making the glasses unusable. Optical technician did not believe me at first until I showed a photo. http://www.yelp.com/biz_photos/costco-mountain-view?select=-fkw4dwjp6GAq8coNGXEGQ#-fkw4dwjp6GAq8coNGXEGQ Told Optical Clerk Hassdah I wanted a return after getting the truth concealed. She called the manager kept on saying "the polarization didn't work for me". Maybe the truth would be easier instead of trying a cover up. Was told this was a one time only return policy and I couldn't return glasses bought in the future; would have to let Costco remanufacture them. Can't wait the 1-2 weeks it takes and repeated trips back for a defective manufacturing process or cost cutting supplier. Was kept waiting for over 1/2 hr as clerk took breaks helping other customers. Can't really trust the transparency. There is a risk the manufacturer takes other short cuts like leaving off the UV film even though it is paid for. Safer, less rude, faster alternative to go to a reputable optician. Cost is more but there is a better chance you aren't getting ripped off by a supplier trying to make more profit read more

Costco - Defective sunglasses, there are dark black spots near the nose support. They lie to you and tell you there is a no return policy - Department Stores Near Me - Mountain View, California

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We renewed our membership not long ago and now I remember why we let it lapse. Insanely crowded, parking lot horrible and honestly? A lot of things are not that inexpensive. Electronics seem like a good deal but if you look the models up online most of them are last year's model. Our most recent experience really left us wondering if we ever want to shop here again. We needed basics like paper towels and some fresh fruit so we had maybe $100 of merch in our cart. Usually we can't make it out of there without spending at least 200 and with inflation now it's more like 300. We got into the self checkout line and were waiting patiently. We noticed some people just going around us as if we were not in line. Then a man rolled up with his cart and stood next to us like we were invisible. A lady got behind him and formed her own line. We were just like "Ok that is weird" and when a register opened up we moved forward to check out and a young female employee stepped in front of us and said "Oh no, you can't just walk up here-you need to be in the line!". We were shocked and said "But we were standing in the line, we were just over there!" While she was busy blocking us from checking out there were now not one but three open registers and again she YELLED that we were cutting in line and we needed to go back and go to the end of the line. I looked and there were now about 6 people in the line. F that. I told my husband let's just go and we left our cart there and walked out. I was so angry I was shaking. If you hate your job and you hate your customers find another damn job. It's not OUR job to tell people where to stand if they decide to form their own lines and in any case we were at the front of whatever line had formed anyway. So thanks for wasting our time Costco. read more

Stopped by Costco for some shopping the other day and ended up at the bistro after the cash lanes. Tried the Carne Asada Bake which was mediocre. Although it seemed healthier than say a burrito, the steak itself was more well done that I had preferred. In general, the bake didn't taste "fresh," it tasted more like something that was previously frozen and then zapped in the oven. ...for $4 I guess that's what we get from Costco... I'm still somewhat perplexed by the need for the umbrella over the plastic tables...the last time I checked, the tables were still inside the Costco warehouse... read more

Costco - Membership counter - Department Stores Near Me - Mountain View, California

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I love Costco. I have been shopping here my whole life (including in the womb) and anytime my family and I need anything we first check to see if Costco carries it. We stopped shopping at this location a few years ago when they started staffing this warehouse with entitled jerks (now going out of our way to go to the ones at RWC and Lawrence). I decided to give this place another go and had a blatant reminder of why we stopped going to this location. One worker in particular, Susana, was far from delightful to work with and was scowling me and other members. I don't expect you to smile or anything, but could you use a polite tone when interacting with other human beings? C'mon Costco you can do better. I will be continuing to do my shopping at other Costco locations, which is a bummer since this one is super close to my home. read more

From Curry House parking lot to Costco Mtn View it was about 15 min, got to Costco by 8:15, I think they close at 8:30 I rushed in & out of Costco in 15 Minutes, World record for me! 15 minutes & under $75!! Amazing! I got 8 things: Hodo Soy Spicy Yuba Strips $7.49 - you can only get at a few Costco, this one, Richmond, & Redwood City? Love their stuff. Hodo Soy Five-Spice Tofu Nuggets $6.99 - I love their stuff. Wax Paper 500 sheets for $5 something - Fremont store I didn't see any, so happy to find it since we were all out. Fuji Apples - love them Simple Greek Taziki Sauce - love it. Garlic olive oil Walnuts Craisins Charged on AmEx. read more

Costco - Only at MV, Richmond, RedwoodCity stores! - Department Stores Near Me - Mountain View, California

I think this is by far one of the best Costco locations in the area. It is always easy to get in and out of, well stocked, and the cashiers are super friendly. The aisles are also spaced well so it doesn't feel like you are on top of people while you are shopping. read more

Love Costco. They are adjusting to the pandemic by Controlling the number of customers. They also provide hand sanitizer, removing display tables so there are more space for customers to move around. It is a new world. The businesses that are thinking outside of the box: being flexible, providing sanitizer, streamlining their products: less selection but better quality. Costco will be around for a long time because the management teams willing to change with the situations. read more

This feedback for costco in general; not tied to this store. Costco has developed a monopoly in payment processing with Visa. Costco is large enough to easily accommodate payments using all type of cards (including non-VISA). But they don't. I forgot to bring my visa card today. At the end of shopping, during checkout there's surprise. None of non Visa cards worked (Amex, master, discover). Hate you, you monopolized piece of business. You wasted my time. Tennis balls: they are often out of stock. read more

WHY CANT COSTCO OPEN ONE HOUR EARLY JUST FOR SENIORS OR ELDERLIES ?? I have witness two incidents where an elderly on her cane and one on her walker almost fell on the ground because everybody was rushing to shop as fast as they can because of PANIC SHOPPING. They are pushing their carts so recklessly almost running down the elderlies who can't keep up with the young shoppers ! COSTCO PLEASE HELP !! Thank you. read more

I don't know if it's because of Covid-19 times and supply chain difficulties, but the selection here is both depressing and disappointing. Came with a shopping list of regular Costco staples, only to go home with maybe a 1/3 of the list. Doesn't have a gas station either. The employees are super friendly though! read more

Received a tip that there was $99.99/LB A5 Wagyu at the Mountain View Costco for the past week. Checked last weekend and they indeed had A5 Wagyu near the seafood section. However, it looks like they are not re-stocking the meat, where the only cuts remains really bad coloring. The photos make the A5 Wagyu look better, I promise you they were all mediocre pieces. read more

Costco - Department Stores Near Me - Mountain View, California

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Their customer service is horrible. I tried to reach the meat department over the phone and despite it being an option to contact the meat department directly, they apparently do not have a phone so the call kept dropping. I contacted another department hoping they would be able to see if they had a specific item in stock or transfer me to someone who would be able to check. I was then placed on hold for 15 minutes and then told that they did indeed have 30+ units of the item in stock. I drove over there specifically for the item and they had none. I asked someone for help locating it and the guy that helped me was extremely rude and rushed when all he had been doing prior to me approaching him was standing around talking to another employee. He was like "I don't even work in this department but I guess I can help you". Like okay?? He basically ran to the area where the item should have been, looked exactly where I had originally looked and said "we don't have any". And I said, "yes I understand there are none right in this area, but I called about 15 minutes ago and was told that there were a bunch in stock. Do you know if I can find it somewhere else or when you might get another shipment?" He said "no. I brought you to where it should be" with attitude! I said "is there someone else who might know when a shipment will come?" And he said "my manager already left" and then walked away. What a waste of time. read more

Minus one star because they don't have a gas station, and minus another star because this is a relatively small Costco, plus one star because the cashier was super nice. Came here on a Saturday morning, parking was quiet full but still acceptable, not too stressful I guess. I have been to several Costco's in CA only, maybe I need to hit 100 for a more thorough review. After all, I am still a happy shopper here. read more

My mission in life should be to visit all the Costco's of the world. There are so many and almost are all identical! So why visit them all? Well, I love Costco! Plain and simple. This might be one of the best Costco's if it wasn't for all the entitled people that shop here. I was literally slammed into for the first time in my Costco shopping experience. The lady was totally clueless as to where she was going and she slammed right into me! Why I outta...Still, with that being said, the organization here is the best I've seen from a Costco and the staff was pretty helpful. They didn't have the Smucker's peanut butter and jelly sandwiches, but they had so much and then some! This is how all the Costco's should be! Thumbs up. read more

This mt view Costco is so much nicer than Sunnyvale. I hope Sunnyvale gets redone someday. I drive farther to avoid the chaos from there. Mt view Costco cleaner, set up well too read more

Don't come here to make returns. They are consistently understaffed and the line is outside the building - often at the tire center. This is not fun during the winter months. I waited 10 minutes in line and it didn't move. I went inside to see what was going on only to discover that they had two people in customer service and one was tied up with the manager talking to a customer. I interrupted them to let them know that there were ten people in line in the cold and asked if they could please call more customer service staff to move the line along. I waited another 5 minutes and the line moved up one spot. No one was called to the desk to help. At fifteen minutes in I had to decide if my shopping was more important than my return. This used to be my favorite Costco to shop at. No more. They've been going downhill over the last 6 months. I'll be heading elsewhere. read more

Worst Costco I've ever gone to. Rude customers, rude employees, weird layout, and the parking lot is too small. Never coming back!

Not sure if it's the time and day I come here but every time I come here, the check out line is not long at all, which I like very much! Parking can be tough at times because it's in a busy plaza. I've also been finding things here that I can't find at other locations. Was able to grab some mama chia drinks, butter lettuce that you can replant. The butter lettuce is probably one of the coolest purchases I've made at costco because it's the whole lettuce head with the roots intact. You can just rip the leaves and add water to the plastic container to regrow leaves & it was only $3.99 for 2 heads. Another plus is that they're also organic. Overall, I like this location, just really wished that they had a gas station here. read more

Total disclosure here. I have a total and unrelenting addiction to Costco. Lets face it its a Costco. There are subtle variations between cities and each one seems to have its own unique life the overall Gestalt remains the same. Mountain View is no different. That being said there are a few noteworthy differences for this location. First off there is no gas station. The closest one from this location is about 8 miles North in Redwood City. its also a smaller warehouse so it may not have everything a larger one does. We have established by necessity a few rules when shopping: 1) NEVER EVER go in hungry. That 25 gallons of dill pickle chips is much easier to resist on a full stomach.... true story there. 2) Avoid the free samples. People seem to lose their minds with this stuff. They abandon carts with crying babies, block isles, etc all to get that tiny portion of hummus. I have been shoved aside by someone desperate to get a free piece of cheese. Honestly I have seen more dignity from actual starving people in a disaster zone but I digress. 3) Avoid the weekends like the plague. 4) See #1 5) Go often. Costco uses alot of psychology and the fear of missing out is one of them. Odd items you must have pop up then go never to return. I CAN'T MISS OUT AGGGGGGG 6) Know your codes: At costco any price ending in 0.97 means it has been marked down. Any price that is not a 0.99 or .97 such as say 0.49 means it has a manufacturers discount. and price with an * on it means its done and will not be reordered so stock up. If it ends in a .00 or a 0.88 a manager has reduced the price at that location to clear it out. If you can follow the rules you are treated to alot of good buys. It has tons of organic items and they are priced well. It also has an extensive meat department and the turnover is fast so it always seems fresh. The same goes with produce etc. Lastly the retun policy even on electronics is one of the best in the industry, You wont go wrong here. read more

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Margarita V. decided to angrily throw every single item across the scanning platform today. Also, picking up and dropping every single item left in the shopping cart after scanning. So my apples and some other perishables are bruised. My meat is leaking a bloody mess out of the packaging. Didn't bother to put anything back in the cart either. I had to put items into the shopping cart while she throw another customers items into mine. Her face showed annoyance with loud sigh when she saw full shopping carts. Saw her drop and throw things with the two customers ahead of me and the one behind me. Years of shopping here. Years of awesome customer service. Ruined by her in a matter of minutes. If you don't like your job. Leave. Don't take your frustrations onto customers. It's very unprofessional. read more

This Costco is straight up awful. It has the worst parking lot ever, hands-down. Everywhere else I've lived, I frequented Costco a couple times a month if not weekly (the fluffy kid loves their chicken!). That said, the parking situation here was bad enough that I Costco'd maybe once every 4-6mo. I gave it a shot at least 10 times, but there were many days where I circled the lot for a bit then gave up. This is one of the bigger Costco locations in the Bay Area (which means you'll find more stuff here), but the hassle of parking just wasn't worth it to me. read more

On 02/02/22 This review is for a guy named ANH working in the pharmacy. A lady was helping me at the register and I asked for a certain otc cream. I confirmed the cream & the price has ALWAYS been $2.39 and asked for 4 total. ANH walks by hearing my request and takes the price tag of $2.39 off the shelf as I was about to get ringed up. He then proceeds to take all the cream off the shelf. I can hear everything as he's right there. He tells the lady to charge me $4.78 and that they should've changed/updated the price. The manner in which he was doing and saying all of this was very rude and he already had an attitude. The lady told me the price changed. I said no he just pulled the price off the shelf as I'm about to pay & the individual stickers on the cream even still have the price as $2.38 and it isn't my fault as a customer someone didn't update the price. She goes turns back to tell him. He's fine with the $2.38 UNTIL, I remind the lady I wanted 4 total and she only had the one in her hand. She goes back to the side and grabs the additional 3 BUT ANH Rudely starts yelling saying "No she pay $4.78!" I said no I requested 4 now you're not fine with me paying the price it shows and what was on the self as well until you took it off as I'm about to pay? He was trying to argue and I asked for a manager. A tall guy from pharmacy came out to see what was going on. I told him the situation and he said it's fine to ring me up for the price $2.39 and he apologized and leaves back inside. I then ask the lady at the register for Aquaphor she grabs it, ANH again still behind the counter with an attitude starts rudely raising his voice and says shooing me away "no you go there you go there buy it outside there!" I said go where?! He proceeds to tell the lady they sell Aquaphor outside the pharmacy on the floor. I said where is it bc I didn't see it at all and so I'm buying it here. The lady says it might be cheaper out on the floor. He again rudely yells and says showing me away "I don't know I don't work there I don't stock go buy out there!" At this point I'm pissed tf off and start raising my voice as well and asking what's your fckn problem now I'm going to buy this here and I'm a paying customer! I asked the lady what's his name and who's the manager? No one answered me. I bought my products and went to the side to see his name tag. I asked the people at the regular checkout if the pharmacy managers are separate, they said yes. I had my kids with me and was running on a schedule so I had to leave, rather than going back and investigating and talking to the pharmacy manager. read more

Costco - Department Stores Near Me - Mountain View, California

Costcos feel like all the one and the same, but this one feels so much worse than the others. 1. Parking area is so small. In such a busy area like Rengstorff, you're battling for parking. Other Costcos have larger parking lots that are devoted just for Costco and no other stores. 2. Samples I love me some samples, but this was definitely lacking here. Otherwise, it's not a bad Costco. The layout's a bit different, but you can still meander your way around. The lines aren't atrocious. It feels smaller as everything feels more cramped like the optical center felt more like an afterthought. So if you live nearby, I guess you have no other choice otherwise you'll have to venture to the Sunnyvale location which is just much worse in terms of parking (even with the larger lot). read more

I'm long time client and in general I try to "think costco first" But they ARE cheaters.. they try to do everything to cheat you. - put "sale label" but be careful as very small font says "buy 2 or more" - they put "sale label" from one thing to another.. so you think you are buying it with discount. - they move stuff around so you cannot find what you need quickly and spend more time in store. read more

Tried to get a household membership card (2nd card), but I was rejected. I brought the card, we have the same last name and same address on our driver's license, and the primary cardholder had previously asked about a 2nd card... Despite all that, the store manager, Alamo, refused to speak to the cardholder on the phone. I was also not allowed to shop at the store. Cancelled our membership. It will be cheaper and healthier to buy normal quantities of food! read more

Costco has been a long time favorite of mine. To the uninitiated, Costco may bring visions of extra large double boxes of cereal or laughs about being simply a place for endless toilet paper rolls, but to its many fans, Costco is so much more. It began simply enough for me when it was still Price Club and our family joined in the hopes of feeding a growing family and scoring discounts on everyday used goods. Price Club eventually became Costco and it only became better. More goods, more items, and especially notable, more meats and produce. The famous food courts with the perennial $1.50 hot dog and soda followed and the excellent wine selection were soon making a name for itself once I was old enough to appreciate both wine and the myriad of other alcohol Costco sold. As Whole Foods grew in popularity, Costco continued along as well and soon became the number one supplier of organic produce in the country. Their famous $4.99 rotisserie chicken is a fraction of the cost of the equivalent at Whole Foods and their USDA prime selection of ribeye and seafood soon surpassed all but the very best of the local butcher markets. Don't even get me started on the samples. I went away for school and the opening of Costco was one of the greatest memories of my time in the Midwest. Sure, there was a Sam's Club somewhat closer, but only Costco could do samples in a way that made a poor student smile. That and the bulk packaging of lap cheong sausage were a reminder of home during the cold winters of the Midwest. I've had jamon iberico bellota sliced from the leg as a Costco sample and even ordered an A5 Wagyu ribeye roast from Costco. The Mountain View location deserves props for the diversity of selection and their choice of items for even the fanciest gourmets from the seasonal truffles (not the candy but the shaved black and white type) to the organic cotton candy grapes. Simply put, Costco is one of my favorite stores of all time and even started me on my relationship with another favorite company of mine, American Express. Their sole acceptance of American Express was the only reason that I even ever applied to an American Express. But why this review and why now? Well, Costco had some big news this year. They've become the ultimate American Express outcast (by choice) and switched to VISA. My Costco American Express was my last Amex card standing. Would I choose Costco? Would I stick with American Express? Two of my favorite brands of the past decade....who was it going to be? Well, suffice it to say that the Citibank transition from American Express went ultra-smoothly for me and the reward structure is both better and more rewarding than ever. I'm sorry Amex. It's not you, it's me. Costco accepts credit cards, but only Visa and not American Express. read more

Costco - USDA Prime Bone-In Ribeye aka Tomahawk Chop. $11.99/lb. Amazing value. First time ever at Costco according to the butcher. - Department Stores Near Me - Mountain View, California

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Most costcos are generally the same layout. This one has a very cramped parking lot-and due to its location in central Moutain View, it gets PACKED. But unlike the one in San Jose, the people here are also way more eager to tell you to get out of the way. You can take a person out of a car, but you can't take their mind out of traffic. Watch out for passive-aggressive behavior, cutting you off and pushing your cart out of the way and not looking you in the eye if you bump into each other. I found that specialist sections very cramped due to the limited amount of space. The membership line was blocking the entrance/exit. The food line was all over the place. The pharmacy was a bit crowded. Definitely come here on a weekday if you can. read more

I hate this Costco. My hatred for it is near comparable to the Sunnyvale location. I grew up going to the one on Coleman and then the last few years, I frequented the one on Hostetter. Now that we're in Palo Alto, this one is the closest to home. Why do I hate this Costco? Parking. Parking here SUCKS. Combine that with the plethora of Asian drivers who can't drive. Or park. Or go down the aisles in the wrong effing direction. Park close to Krispy Kreme and then walk over. It'll save your blood pressure from going into overdrive or killing your mood before stepping food into the warehouse of doom. Carts: On the weekends, there are no carts by the entrance. Where are the carts? Scattered everywhere dinging into cars throughout the entire parking lot. Note, make sure you grab a cart on your way in. Secondly, the next thing you do when you enter, is grab a few items by the door and throw it into your cart so someone doesn't walk off with it. Entrance: This entrance just sucks. Between the gazillion people trying to come out and the thirty people that congregate there, its one hell of a traffic jam. Oh yeah and make sure you get your membership card out cause it really sucks standing behind the mom with the oversized tote pulling out everything except her damn card. People that shop here: They really need to stop jacking my cart, talking on their cell phones loudly in their native languages while meandering down the center of an aisle going slow as a snail while I can't get the hell around them. Oh yeah, and there's always the Chinese family that's trying to eat the blueberries and strawberries before buying it. "Tasteing to see if its sweet" then grabbing a different carton. Yeah. cut that sh*t out. You're making me feel like I should pull a Michael Jackson and deny any relation to being Asian. Oh yeah... how about the families that let their kids run buck wild or the ones that repeatedly go around in circles to sample. Look. There's a food court up at the front. That's just ghetto. I admit we did that in college but you're setting a pathetic example for your kids when you feed them lunch by going to the dino nugget sample stand 10 times in a row. Lines: Lines here are horrendous. Seriously seriously horrendous. No matter when I shop here, there's always a huge line going down the warehouse. And they rarely open more checkstands. ARGHH!! Hostetter Costco's management was all over the lines. It was like the Lucky of Costcos... three carts and they opened up a new line. Returns area: Okay... I understand the occasional return and I'm guilty of it. Its pretty pathetic when I'm standing in line to return my husband's dress shirt that was marked M but in reality was some XXL, but when I have to wait in line for half an hour because there's a family in front of me that is returning a package of two gallon milk. Seriously people? After you finish off one entire gallon and the remaining gallon is about 1/4 full and "spoiled" so you claim? Goes back to my section about why I dislike the "people that shop here." Darn you Costco. For sending me the coupons that entice me to come back time after time to stock up on enough toilet paper, paper towels, and chicken thighs until the end of the world. read more

Just glad there is a Costco by me. I am a fan of this Costco because....they carry HAND DIPPED ICE CREAM BAR COVERED WITH ROASTED ALMONDS. I DIE! Some places don't carry them and some do but its not on the menu. For MANGO lovers out there....I've been consistently disappointed in their boxes of mangoes...no bueno :( This location does not have a gas station and is in a plaza shared with other stores. I only come here on weekday nights and even then there is a decent wait for check out. They only have 4-5 lanes open. BOO. PARKING isn't great but what Costco parking lots are?? WHAT THEY HAVE: Food court (currently under construction) Tire center Independent Optometrist 1 Hour Photo Bakery Inkjet Cartridge Refill Pharmacy Regular Hours: M-F 10:00am - 8:30pm Sat. 9:30am - 6:00pm Sun. 10:00am - 6:00pm Pharmacy Hours : M-F 10:00am-7:00pm Sat. 9:30am-6:00pm Sun. CLOSED read more

Costco - Acme bread!! @Costco in Mt View - Department Stores Near Me - Mountain View, California

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Surprisingly not that busy of a Costco located inside the Rengstorff Center. We came here on a Saturday after noon because we needed to go to Costco to purchase some things, and we happened to be close by this Costco. We were able to find a parking spot pretty quickly, happened to be right next to a shopping cart return area. The Costco was your typical old Warehouse Costco carrying all the essentials every single Costco carries. One thing though, at Wireless Phone Department, there was nobody there managing it. I went there right as I entered Costco and no one was there, and towards the end when we were ready to check out, no one was there again. Perhaps, at the time I went, they were all on lunch break??? No sign telling letting people know that...hrmm no one will know lol. In an out with no problems, line was too bad either. read more

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I'm a lifelong fan of Costco, and if you're reading this review and don't have a membership, I suggest you run and get one. Deep discounts on books and DVDs, kitchen appliances, electronics, food - when the apocalypse forces us all to scramble for shelter, I hope I'm shopping at Costco. The samples alone are almost worth the trip, as are the dirt cheap hot dogs and smoothies. Prices are ridiculously good, and I don't care who you are, you will use that enormous package of toilet paper eventually. When I came to the Mountain View Costco, I fell in love with a 5'3 teddy bear who was so soft and snuggly I wanted to hug him forever. He cost $28.99 and had I not been worried about bag fees on my way back to L.A. I would have bought him in a second. I hope Mr. Cuddles found a good home. I miss him. read more

We love Costco! And this one is an excellent example of why! On our first visit to this location, the employees impressed us. The front door card checker was friendly and that attitude was carried through at the service desk when we went to pick up our membership. All items are clearly marked. The selection in every department is outstanding as well. Finally, upon checkout, I did not realize that the price of muffins included two 6 packs. I only had one and the cashier sent a store worker back to the bakery to retrieve another 6 pack for me. That is excellent customer service for sure! When we were at the exit, I overheard a customer talking to the receipt checker and you could tell that they have known one another for a while. It was a lovely experience overall. read more

Ah, if you're trying to do your Costco shopping on the weekend, good luck trying to find parking! You'll most likely be parking far away. The first time I visited this Costco I was appalled by the workers. For some strange reason they are very strict about letting you in through the exit. Well what if I need to make a return or if I'm just here to pick up a pizza OR if I need to see the tire center? They purposefully make you go in through the entrance and then walk all the way around. That's just messed up. On another incident.. I was getting some free samples when a manager comes by and starts yelling the employees head off in front of everyone. That is so tactless! If your employee did something wrong, either talk to them in a calm voice or pull them into your office. All in all, this is like any other Costco with the bulk food and samples but the workers here make my experience horrible. read more

This was my first time at this Costco! I loved it because the layout of the inside was spacious and not crowded. It was late afternoon on a Saturday when my fiance and I went and it was not bad at all. Parking was easy and it was safe going back to your vehicle. If I didn't live in SJ, I would go to this one all the way. We stopped on the way back from Palo Alto. This is my favorite one yet! read more

I love this Costco. It is clean, well maintained, has all of the up to date inventory and the it never feels like I have entered a zoo (a common experience at most Costco's). My only complaint is that this Costco doesn't have a gas station at it, so I end up having to go to the Sunnyvale Costco which I'm not a huge fan of. Overall, this Costco is the nicest one in the South Bay. I highly recommend coming here if you want quality in products and a positive experience where you don't feel pushed and shoved. Also - the food here is amazing. I am obsessed with Costco pizza. If you haven't tried it, you absolutely have to. You could also pretty much have a full meal just walking around and eating samples... which is also a plus. ;) read more

This Costco is not bad on the weekends. I try at all costs to avoid going to Costco (Sunnyvale) on the weekends b/c a) the parking is a nightmare and b) too long of a line to stand in. This one in Mtn. View proved to be worthwhile to come to b/c a) the parking is easy to find and b) the line flows pretty well. I love the fact that the you can now order food from the snack bar when you're checking out and I no longer have to wait in another hideous line! read more

Everything is way too big for me like a small person, even if I am a big eater. People say the quality is not bad...however, risky to buy big stuff to try it out. Only good for BBQ parties. Also, free samples are good. read more

I went today for some groceries and as soon as we make line the girl (Iris) helping us was telling us to unload our stuff when there was two people at the register just talking instead of helping us after she scans everything I ask her if I can add a pizza and she told me she couldn't charge me it there so I ended paying separate for another item I had got aside from what I had paid she literally rolled her eyes at me when I told her I didn't want the pizza bc my mom saw her rude attitude towards me so we didn't order it. And she didn't even give me my receipt she kept it she only gave me one when I paid two transactions separately and I went back to ask for it and she said she "gave it to me when she didn't and rolled her eyes again so I got upset and told her she didn't hella times! Worst customer service for real. Check your employees read more