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Mesa, AZ

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Costco

3.1 (228 reviews)
Closed • 10:00 am - 8:30 pm

COSTCO · YELP ASSISTANT

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Recommended Reviews - Costco

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Dried persimmon and pineapple
Lina L.

I love exploring different locations as it always feels like a treasure hunt and this location was no exception. Although it's not a convenient location for me, they carry the most Asian food and snacks. I was like a kid in a candy store when I found some items I hadn't seen before at my local Costco. I ended up purchasing a bag of dried persimmon slices and a case of red ginseng drink. Although it was a weekday, there were a lot of samples which is always a huge plus in my book and so fun:) I love new discoveries through sampling. As always, it's so convenient to fill up on gas after shopping. Such great deal to get 5% cash back on gas too.

brittini a.

Forgot our card easy process go right in to help desk and they get you a new one. Tons of bulk items, decent clothing, ect, have it all. Great bang for your buck. Youll find great deals all the time. Friendly staff. Food court, pizza is so good, cheese here can't go wrong!

Mint and vanilla swirl
Lauren M.

Got the new vanilla and mint swirl ice cream. It was delicious and a great change from the chocolate and vanilla swirl! Store was clean and had plenty of great options.

Sirloin steak
Rustyna H.

Hey there, my YELPies! You know how passionate I am about customer service, and let me tell you, COSTCO really dropped the ball this time! First, I want to give a big shoutout to Jimmy, Roy, Britt, Dan, Greg, and possibly Alex, along with the three front-end supervisors. On one of my many visits, I experienced some disappointing treatment from one of the front-end employees, which was especially disheartening given my long history with COSTCO and my loyalty as a member. My son and I approached the checkout area, and I noticed that the few open lines were quite long. One of the front-end supervisors overheard me and kindly apologized, explaining that a cashier was on the way and that I could follow her once she was assigned. I appreciated that. When Britt was assigned, I followed her to the bay, but then another employee--let's call her GREEN SHIRT/Brunette--told me they were taking the next person from the adjacent line. When I tried to explain that we had just come from that long line and were instructed to follow Britt, she rolled her eyes and called someone else over. I felt dismissed, and that's where customer service should have stepped in to apologize and clarify their process. Instead, I flagged down someone who I thought was a manager--JIMMY--who did exactly what he was supposed to do: listened, apologized, and offered to help. He explained he couldn't assist directly but would get a supervisor, which he did. Roy then approached me, and his customer service was top-notch! He listened to my concerns and apologized, asking how they could make things right. I told him I didn't need anything except for them to improve their service. He promised to discuss it with the other managers. Being who I am, I wanted to address the situation further. During my checkout, Britt was professional and helpful, but GREEN SHIRT/Brunette tried to engage Alex in a conversation about me, which was inappropriate and refused to box my items. I pointed out that she was indeed talking about me. Thankfully, Roy returned and helped box my items. While GREEN SHIRT/Brunette's initial behavior could have been overlooked, the disrespect of discussing a member in front of them was unacceptable. After my transaction, I spoke with Dan and Greg, the store managers, about my experience and the young lady's behavior. They assured me they would address it with her, and I reiterated my desire for them to improve their customer service. Typically, I'd want to stay and see if the managers followed through, but knowing COSTCO's commitment to customer service, I took their word for it. Quality does affect value. In short, my YELPies, remember to treat everyone with respect in all that you do. Word of mouth is powerful!

Ed M.

What an experience before Thanksgiving. The store was packed yet everyone was friendly and cooperative. Plenty of merchandise and specials. What a great selection of items at a remarkable value.

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4 years ago

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4 years ago

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8 years ago

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5 years ago

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7 years ago

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7 years ago

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8 years ago

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6 years ago

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9 years ago

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12 years ago

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6 years ago

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5 years ago

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6 years ago

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13 years ago

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8 years ago

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8 years ago

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4 years ago

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9 years ago

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6 years ago

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4 years ago

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4 years ago

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9 years ago

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4 years ago

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4 years ago

All the standard Costco items and groceries. A clean store . Seems like many stores don't have enough inventory or staff.

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4 years ago

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6 years ago

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4 years ago

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4 years ago

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6 years ago

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7 years ago

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7 years ago

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9 years ago

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4 years ago

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7 years ago

Lines were long but Linda at Customer Service was very helpful even though they were slammed! Even the check-out lines were long!

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8 years ago

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7 years ago

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10 years ago

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6 years ago

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8 years ago

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Page 3 of 6

Ask the Community - Costco

Is there an optical center in this Costco? I'm not sure if all Costco's have an optical center... please help

Yes!

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Review Highlights - Costco

“I know that at least if I have an issue, the return policy is super easy and I can always exchange or get a refund.”

Mentioned in 5 reviews

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Winco Foods - Plants

Winco Foods

3.7(79 reviews)
0.8 mi
•$

Mesa Store 110 I…read morewould like to take a moment to recognize Stephanie, the cashier, for the way she handled a very difficult situation during my recent visit. The weight machine at her register was not working, and Stephanie was trying to figure out what was causing the problem. Despite the situation and the growing line of customers, she remained calm and professional. She did not allow her frustration to show or create any negative atmosphere for the customers. I want you to know that Stephanie's calm and positive demeanor made a real difference to me. Honestly, because of the way she handled the situation, I decided not to leave my shopping cart and take my business to another store. I also want to recognize Kyle who provided me with excellent help in the bulk section. I was looking for oat bran and some other ingredients, and this gentleman took the time to help me understand the labels on the bulk items. He also explained that I could have an item ordered by the case if I needed that quantity. He didn't have to go out of his way to help me, but because he was observant and attentive, he noticed that I needed assistance and helped me find what I was looking for--and even gave me additional information that was very helpful. Please let both of them know that their kindness, attentiveness, and willingness to help were noticed and genuinely appreciated.

I love this store. I went there for my third time and found what I couldn't at others. Their many…read morevarieties of sourdough bread is delicious too. I find it easy to navigate this store and am always asked how my experience was by the cashiers! Friendly service, great organization, and a wide range of products in a warehouse setting!

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Winco Foods
Winco Foods
Winco Foods

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Costco - wholesale_stores - Updated November 2026

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