This is a Huge Dollar Tree, I've gotten used to the small one by Lowe's so I felt completely lost in this one. I really enjoy coming to this store. They have so many items and they're all reasonably priced. I do still wished that everything was a dollar though, made figuring out the total very easy. Customer service was great, I had a question while in the store and she took me right to the items. I also did self checkout which was very easy. Store is clean and well stocked. Seemed like a lot of people come here to meet their friends to shop and walk around together. It was nice hearing all the happy conversations while shopping. read more

Dollar Tree - Discount Store Near Me - Gilbert, Arizona

I've been shopping here for a few years now but I try not to if I can. The store has a strong mold smell every single time I've visit and the ceiling has water stains and holes. One time the ceiling had fallen down onto the card section from the water damage. I never can find what I'm looking for most of the time since there store isn't well stocked like other stores. The cashier was friendly but I'm sad they're removing all the self checkouts from every location. The parking lot is always super busy and it's hard to find parking. read more

This store always smells like mold or something. They didn't have a lot of snacks shelf was empty. This location used to have self checkout but now it's not on. I was just happy I didn't have to wait in a long line. The ceiling was damaged with water damage. read more

The most organized Dollar Tree around. Pleasant employees. It is unfortunate they got rid of self checkouts, but still the wait isn't an issue. read more

While out running errands I remembered I needed 4 new AAA batteries so stopped in and actually ended up getting 8 of them for only $1.25. What a great value. This store has a lot of different things so it can be fun to look around and find some bargains. read more

Dollar Tree - Batteries for $1.25 - Discount Store Near Me - Gilbert, Arizona

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I was pleasantly surprised by the customer service of this dollar tree. The woman who answered the phone went out of her way to help me, track down when I was looking for, and give me advice on exactly where to find it. She was patient and gave such a high level of service. I really appreciate it and I'm grateful that she helped me. read more

This place use to be the best. In the 9 years I've lived here, I've shopped here A Lot! Unfortunately, this place has slowly declined. The ladies who work the register are always nice, but the new manager has got a serious attitude problem. Being in customer service management, I can't believe this girl has the position she does. If she worked for me, she'd have been fired a long time ago, or better yet, never hired in the first place. Do better Dollar Tree! With the way your store is going, it's cheaper to go to Walmart anyway! read more

I bought peanuts and candy, paid at self checkout, then asked the cashier for a bag. She was an old, ugly, obese woman and accused me of walking in with the items even though I handed her my receipt to avoid any idiocy displays. She still went full idiot. After she finally gave me a plastic bag an old fat manager yelled at me he'd call police on me if I didn't leave which I was already doing after getting a bag. These losers win my award for worst dollar store employees. read more

Used to be great but in the last year or two they've gone downhill. Zero customer service. Long lines at the self check. God forbid you need help it's like you're ruining their day. I don't keno what happened to all the friendly staff - if they're still there I never see them anymore. Shelves often empty. Previously overheard staff complaining another customers. Shouting welcome in after walk through the door does not constitute friendly. I come here less and less even though it is the most convenient dollar tree to me. read more

Worst customer service I have ever experienced!!! Every single time I go in the store the older lady that is at the register for Monday through Friday glares at me doesn't say a word and proceeds to watch me throughout the store! If you would try cashiering and not just standing up at the front talking about people maybe this would be a better location but I seriously feel bullied!!! The older lady with short hair and an accent is always always so rude! It makes you feel like not even walking into the establishment but I will not travel any further just because of her!!! This problem needs to be rectified you do not own this Dollar tree ma'am! read more

If I could give zero stars, I would. I was there 2 weeks ago was verbally assaulted and bullied multiple times by the manager Jillian and her employee Charlene . I was in the self check out line and I scanned a weekly planner that said Blessed on it , which rang up on sale for 1 penny. I went to grab a few more planner when the manager Jillian rudely took it out of my hands and my check out bag and said I can't sell this to you. I said no problem, how much can you sell the weekly planner's as the other ones are $1.25 ? Jillian the manager yelled at me and said I told you ..I can't sell it to you and walked away and called me a Fucking Bitch as she walked away. I was shocked as there were 15 customers in line who all witnessed this behavior from a manager at the Dollar Tree . Jillian the manager then continued to glare at me for five minutes with her arms crossed like she wanted to kill me , while my friend was checking out her school supplies. I ignored her calmly as I thought she was crazy. Jillian said I'm going to lose my job today because of this Bitch in front of my face to her employee Charlene standing next to her at the closed register #2 . I said you do not need to swear at me and be so rude. I never raised my voice nor swore at you . Five minutes ago I tried to pay a reasonable price and you refused to sell me the weekly planner that I needed . I deserve a refund too , as I scanned the weekly planner, which you grabbed from my check out bag. The manager Jillian said to her employee Charlene, "give that Fucking Bitch her penny refund. " Charlene her employee then grabbed the penny looked me straight in the eye, and rudely dropped the penny 3 feet away from me ..So I had to pick it up! I have never been treated so poorly . Three customers left because of the manager and one customer spoke up and said to the manager Jillian " Why don't you stop fighting and swearing at the customers and do your job by opening another line so we can check out?!" Jillian refused to open another line, and glared at me instead at the register #2 next to me , continued bullying me yelling loudly, " not in my store, the customer is not always right! " I said I'll pray for you and what is your name ? Jillian said let me spell it out .. J I L L I A N and then I left . I will never go back to Dollar Tree in Gilbert, AZ. As you will be bullied and harassed and treated like shit by the staff and management. Terrible management and service. This store 3656 is losing money because of the horrible management and staff harassing the customers. read more

This is literally the cleanest and nicest Dollar Tree i have ever walked into in all of Arizona. Customers are super helpful! They will take the time to check for items which i appreciate. 10/10 Hands down best store, will be shopping here MORE! Thank you Dollar Tree ! read more

Dollar Tree - Discount Store Near Me - Gilbert, Arizona

I gave this Dollar Tree five stars because of the amazing people that work here. Stephanie was so helpful and cheerful; she is also a schoolteacher that works at Dollar Tree on the weekends. I love to support businesses like this. They are well-stocked and helpful when you need it. I also like that they open at 8 AM. One of the workers went to the back to help me find a certain size box I needed for a present. Way to go! read more

This is my go-to dollar tree, it's one of the biggest and more organized stores in the East valley and I've been coming here for years!! Recently, I had a basket FULL of Easter and school donations. I spent over an hour in the store gathering items needed and not one employee in sight while I was shopping. I had a list, a day off, and I had prepared for all the things I needed for this trip. Not me thinking I would be able to go to an open register with all of this stuff, none were open. My option was self check out and all of a sudden there's 3 employees standing around, one of which was the manager. She had the NERVE to stand there and watch me scan my items like I was some thief trying to steal my entire cart of crap. I scanned maybe 5-6 items and she comes over to ask me if I scanned my baskets.... Now here I am doing their job for them but let's go ahead and check if I scanned those items you watched me scan. I was heated, if these associates are so concerned with what we are scanning, open up those registers and do your job! DO NOT stand there and watch me scan my entire cart of items so you can make sure your inventory is safe. This was by far the worst experience I have ever had at any retail store, never have I felt so accused of something I hadn't done. Instead of watching my every move, help me! Instead of standing there to make sure I get every little thing, do it yourself! It's a shame that people who pay hundreds of dollars to a store can't just shop without accusatory stares. I don't think I will be visiting this store any time soon, this experience has left me with a bad taste and I think another location might be the best option due to the poor management and staff that work here. I'd prefer a store with no option of self check out so someone can help me scan all the items I need instead of standing around to watch and accuse. Do better Dollar Tree. read more

No complaints! Stephanie was extremely friendly and offered good customer service! Very helpful. There were lots of balloons and good choices . I would recommend this location! They have items here which are nit at the other Gilbert location! I'm excited to find balloons and party favors. God selection of greeting cards. I will return read more

This store is great for party supplies, things that are going to be thrown away anyway. When I first discovered this store, I thought I'd never shop anywhere else again. A dollar laundry detergent, are you freaking serious? SCORE! Well, after washing with the $1 detergent, my clothes actually smelled horribly, it was gross, I had to rewash my clothes with Tide. Toothpaste, again, it was like my teeth were dirtier after brushing. I bought a few water bottles, they all broke the first day I took them out of the house. I made a mental note that they had $1 pregnancy tests but after my experience with their products, who knows what type of fiasco could come from using one of their tests. You get what you pay for. read more

Everything is a dollar. That is the standard set before entering this establishment. Why would a store like this receive a bad review?? I could live off of this place with loose change. I love it. Having a judgmental eye towards a dollar store is like going to McDonald and comparing it to Ruth's Chris. I love the dollar tree and so should you. Peace love and savings, that's all they're about. read more

DO NOT gift cards from these stores- they DO NOT work. They take the money and gift card is useless.

I was charged twice for an item. Called the store and the cashier who rang me up said they don't do refunds. Asked to speak with the manager, he stated the same thing. He finally gave in stating he'd give a refund but was really angry about it. The manager was an older man... When I came in for the refund I heard him call me a name to the cashier. He was also very rude and upset about giving me a $1 refund. He stated angrily "we don't usually do this!!!" I thought to myself, "do you normally charge your customers twice for an item they didn't purchase?" I know it was just $1 but it's the principle of the matter. I'm considering going to corporate about this. I don't deserve to be called a name and to be treated like I did something wrong just because I requested a refund for an item I was charged for that I never purchased. read more

I went here with my three children today and have been here multiple times. I have a 5 month old daughter and one of the employees asked me if she could see because she has weird eyes? God forbid she wasn't able to see.. what kind of question is that? I was definitely really offended and thrown off guard. I will not be returning. read more

Had to return defective rectangular pegboard by Creatively Organized Jot. The edge was missing. Brought into the store. No one up front. Mgr in the aisle in the back. I mentioned I had a return; she wasn't happy already being disturbed. TOLD me to come to register up front. I was trying to explain that it was broken in the package and she cut me off and said, "we don't take back open packages". I tried to again tell her it was defective and she said, "if you would let me finish, I am telling you can't return open packages". She was almost gleeful about it. How rude is that! I was finally able to tell her it was broken and she said I could exchange it for another of the same. I questioned why I just couldn't get something else in the store. Said, "You Can't". I asked where on the receipt it says that and she couldn't show me because it doesn't say that. I have bought at least $40 worth of this system for my craft room and another piece I had bought was also defective. It happens; it was a great system and I love it. Had no problem returning that to another store. I told her that and she said they were doing it wrong. I wanted to buy fall items on this trip but she was so rude, I just wanted to get out of there. Exchanged it for the SAME piece and she tossed the broken one back to me. I have never been treated this rudely at any Dollar Tree. Most employees are fantastic. Will never go back to this store again. read more

I went to this dollar tree on Sunday June 19. When I was there, the manager Stepahanie was so amazing! She helped me out with the items that I was looking for and was so cheerful. She was an outgoing person and loved to make conversation with customers. I was coming in from out of state and went to this dollar tree and would definitely recommend it to people and don't understand the other reviews as I have not had those issues. read more

Stephanie has amazing customer service! She made my morning, very sweet, engaging with customers. I appreciate this kind of customer service, thank you Stephanie!! read more

I don't go here often, but every time I do visit there are quite a few people in this store. I hope this is not just me, but there is something satisfying about walking down the aisles at a dollar store, looking at a lot of crap that you probably don't need but think you do, "just in case" (insert scenario) happens. Now, I guess it isn't fair to say that everything is crap, because they do have some awesome things like a huge variety of gift bags, party decorations, and craft projects. I ended up getting a decorative tray when I came here though..I have no idea what I will use it for, but dude, it only costs a dollar! read more

Air was broken in the middle of June in AZ!!!! The check out lady said it probably won't get fixed for weeks and it broke last week. I felt so bad for everyone working there! I could hardly take 5 minutes of it!! she said last Year the air didn't get fixed at all, so awful! read more

Came in just for toothpaste and left with about $13 worth of stuff - mainly snacks. Often there are more people here and not enough cashiers, but today, we were the only customers when we went in and there were more than enough people working in the store. Everything was clean, stocked, organized. read more

I never used to shop at dollar stores because I figured they would be full of a bunch of useless, cheap crap. Well, that is true for some things, but there are definitely some great deals to be found! As other reviewers have mentioned, this store has a great selection of party supplies, decorations, gift bags and wrapping. They have a good selection of greeting cards as well, and priced at 2/$1, you really can't go wrong. Recently, I've been making "sensory" games and toys for my 1 year old, and the Dollar Tree is a great place to find things for these kinds of games and crafts, including pipe cleaners, pom pom puffs, and felt. There really isn't a better place to stock up on this kind of stuff! read more

I like picking up birthday supplies here. However, I hate not knowing if they're going to have the things I want. The people never know what they're going to get into inventory ugh. The workers are nice though. read more

Dollar Tree - ELF forks are at the dollar store!!! - Discount Store Near Me - Gilbert, Arizona

My son just loves this place. Weird that he'd ask to come here everytime we go grocery shopping (bribe) and not even care to go to Toys R Us. Not complaining. I'm not into little knick knacks, but they have quite a selection on little travel toys, educational materials for kids and holiday stuff. I bought a couple of red bows with brass jingles on it and wreaths to put on my porch lights for $4! Why is it that it's so cheap, but you can end up spending $50? read more

This is one of the best Dollar Tree locations around. It's bigger than many other ones with more selection and very organized and clean. Staff is super friendly as well. I love coming here for party supplies, greeting cards, seasonal stuff like pool noodles/swim gear, and of course cleaning supplies. read more

It's a really big store that is often not busy... But if you need help shopping forget it. Employees are not helpful and rude.

This is pretty much the standard for Dollar Tree stores and I really don't think I've ever been to one that deserves less than the best ratings so that tells me something. Everything is a dollar, so that's awesome. The selection is actually very good for... well you know, things that only cost a dollar. Sometimes they even have name brand closeout items depending on the store you visit, which is awesome! There is nothing I haven't been able to find at a Dollar Tree, in fact - I'm the weird one spending $75.00 a trip. If you haven't been to this store, check it out for sure! read more