There was difficulty getting my appointment coordinated with this crew. After receiving payment…read moreprior to the work, not only was the job never done, but the owner refused to return my inquiries by phone or text. Cristina Cason is a swindler and a thief.

I called 5 days in advance and specified that I wanted a deep cleaning since I was moving into a…read morenew house. The people before us had not completed many of the spring cleaning type of activities plus we did some remodeling, so need less to say we knew it wasn't going to be a normal cleaning. I told them over the phone the situation and the said that will be fine but it will be extra $25. When the cleaning crew(2 of them didn't speak a word of English) showed up I walked them through the house pointing out each and every area I wanted cleaned. Once we reviewed the house they asked for $150 more than what I was quoted on the phone. I called the company and they said the charge would be $250 based on my specifications. I had to leave to work while my mother came to watch over. When my mother would point out items that were not cleaned properly the lady would talk back and told her to do it herself. Once I came back from work and saw what was completed I called the company immediately complained. Jessica picked up the phone and told me to send pictures of what was not cleaned. Said she will try her best to work something out. Next day I called back and she said I would have to wait for the "owner" to come back to Dallas as she is currently overseas she said she will check the availability of one of the other cleaning crews. A day later I called back and then the tone changed saying the pictures I sent don't show any dirt which they clearly do. I mentioned over the phone that the areas I was showing were not even touched at all (inside kitchen cabinets, tub, shower, above the kitchen cabinet, blinds and etc...).. Then I was told these areas are not on the list, to witch I stated I know that's why I paid $100 more to ensure these items are taken care of. Make a longer story shorter they would not respond and asked me to stop calling. All I wanted was for a crew to come out and clean what I paid for. I wasn't even seeking.a refund just wanted the job I paid for to be completed. STAY AWAY FROM THIS COMPANY, THEY ARE SCAM ARTISTS

Hired to clean house after moving out. Took realtor word house was clean so we didn't go back for…read moreseveral months. When we did go back, saw they did a horrible job of cleaning an empty house. They left the oven without wiping out the oven cleaner, kitchen and utility room sinks were dirty, baseboards weren't wiped off, drawers were left dirty. They were supposed to clean out all cabinets and drawers. Some of the closets were never vacuumed. Very disappointed. After complaining, they came back out and cleaned again. The sinks and oven looked lots better, but we mopped floors again and water was very dirty. They could not have mopped it again.

Loved Wicky Clean! On time, professional, and paid attention to the details for our deep clean. BJ…read moremade the scheduling process so easy and Luz left the house spotless and smelling fresh! The owner Dave even stopped by to make sure everything went smoothly. Will be scheduling regular cleanings.

I hired a professional to do move out clean of my house. It is was a 650 sqft one bedroom…read moreapartment. I was charged $130 for 2 hours and 30 mins cleaning . You know in this allotted slot she cleaned only restroom and kitchen. I promise those two rooms were not in that bad state to take the whole time. But that's their strategy. Every one hour after allotted time is $75. They want me to extend. I told the lady to do fast and not to be so in detail, but she just replied that how I work and continued her work. I have given two stars only because whatever she cleaned she cleaned it perfectly. I am not complaining the quality of work. I am complaining about the strategy followed to extract money in unfair way. Do you think, miss bubbles the money you make in this way from people will serve you in good way ??

The cleaning was requested with short notice and on a Sunday. This was completed to a good level…read more The Service lets you know they have up to one hour from the time of starting to arrive. The Cleaner did just arrive within that window and hence I removed 1 star... It would have been helpful to have them start at the time requested but it was within the range the company told me...

Came out and did a great job of declutteriing my house. I was also able to improve my Español…read morespeaking skills by speaking with the ladies!! They are very friendly.

I wish I could rate this business a 0. They showed up an hour late, quoted us for two people and…read moreonly one showed up. We asked for 3 hrs total max and they charged us for 3 1/2 hrs. The second person showed up for the last hour but they were on their phone talking loudly while I was trying to work. Plus hardly anything was cleaned. So much was left undone. I found them completely unprofessional, inconsiderate of my time and the fact that I was working at home while they were there and did a very poor job. Please use another company, this one is a complete waste of time and money.

I recently moved out of Bella Vida Estates, and needed a move-out clean. After contacting several…read moreplaces, I decided Simply Maid Clean would be the ideal company for the job. And you know, I was right. Service was simple to discuss, schedule, and execute. We spoke back and forth via Yelp's message feature, at first, and discussed the price. My apartment was 720 sq ft, had one bedroom and was completely vacant at the time of clean. I never met the cleaner because I was at work, however, my apartment was left clean and secure. Everything turned out beautifully. There were a few small spots left ignored, but the carpet was deodorized and cleaned, my sinks were sparkling, my tub and shower were clean, and my stove looked almost immaculate. The inside of my fridge was clean too. They sent me pictures of my cleaning, and I was pleased. I nearly shed a tear because it looked so damn good. ======== WHY NOT 5 STARS? ========= Move-out cleans, as an industry standard, don't seem to include ovens, cabinets, or freezers. Nearly every place I received a quote from wanted an extra $20 - $50 for the oven, as well as additional prices for other extras. I paid extra for the stove to be cleaned out - it was an a la carte, but apparently I did not look at the detailed cleaning list to see whether shelves in the cabinets or freezers were included. They weren't so it was at the time of payment processing (Square) that I discovered what wasn't cleaned. Due to this, I was a little less enthused. However, I will admit that the cleaning lady/admin reached out to me to explain this information was on the website, and that some of their standards of what was included was based on industry norm. I don't have time to double check, so I accepted it as - is, and turned my apartment in. Let me BE SURE to tell you THEY OFFERED TO COME BACK and clean or remedy anything I wasn't satisfied with. They are willing to communicate with you and make sure you get what you've wanted. I didn't call them back because my complex was pleased with the job they did, and informed me that I had a zero balance for apartment damages or issues that needed to be fixed/cleaned. ... So heh, maybe they were right and the little things I worried about actually were insignificant? I would likely work with them again. They're fast, simple, easy to work with, and quick to communicate with, with fair prices. (Because one company wanted $199 and NO.)

I've had so many bad experiences with cleaning services in the past I couldn't believe how great of…read morea job simply Maid cleaning did! I have my home deep cleaned every year during spring break and this yr my home has never looked this good! Usually I would have to direct other maid service companies to go over areas that are easily over looked like the floor boards or the top vents over my microwave and they took care of it all with out me having to say a word!!!! I'll definitely give them a call again next year. Keep up the good work and Thank you for booking me at the last minute! #SatisfiedCustomer

My daughter paid to have this group come do a deep clean on my house and it was. My house is not…read moreeven 2000 ft.² and they charged us $300 and my bath tub look like they I don't know it looked worse when I got home then it did when I left and I got the comment out and cleaned it. It took me like 10 minutes, but they also mopped my tile floors and laid all the rugs down on the tile so when you pick up the rugs, there's pools of water underneath the rugs. I was very disappointed in their services. I would not recommend. in the pictures the picture with the brown all around the shower bat is what it look like when I came home after they cleaned it the other picture is after I cleaned it w comet

Five stars is not enough to rate the excellent service Bella's Professional Cleaning provides. We…read morehad them come out yesterday for the first time to clean our house. We couldn't be more pleased. The team consisted of 4 ladies that worked non stop until the house was sparkling clean. Every room was cleaned from top to bottom. They even cleaned the inside of our refrigerator and oven. Wow what a great service! Becky Castillo, the owner, was very professional on the phone and followed up with us to make sure everything was to our satisfaction. I highly recommend Bella's Professional Cleaning to anyone seeking excellent cleaning and an affordable price. We will be using them for our house cleaning needs.

Great deep cleaning! As busy professionals with chronic…read moreillness, the energy and time to do a deep spring clean was absent. The team (two professional cleaners) took their time cleaning and left the place sparkling at a reasonable cost. A minor issue came up during the cleaning and the owner helped us resolve and plan for how to address it, my feedback was well received. I consider this a great experience.

Did a great job on the wood floor and vacuuming the furniture, also picked up garbage and extra…read moreboxes but the bathrooms were not finished cleaning nor were our first stairs vacuumed and my bedroom well vacuumed. If they had finished their cleaning, I would have given them 5 stars. I paid a lot extra because I knew there was a lot to be done but was left disappointed because of the incompletion of the job.

I highly suggest absolutely better cleaning. We hired them for our move our clean but unfortunately…read morewe had to fire our movers since they broke and scratched several things including our Tv, fridge, old door and new floors in our new Build. I cannot thank The absolutely better cleaning crew! They were extremely nice and professional and helped me put stuff aside. They left the home spotless on a rainy day and cleaned regardless of the circumstances. I am so grateful for them and will never forget them working around the issue. Their prices were reasonable and they were flexible. For this many reasons I'm giving them 5 out of 5!

Not sure if this is a business issue or a Yelp issue, so I decided to give them three stars in…read morespite of their limited response. Have not gotten to the house-cleaning stage. I completed the request on-line today for a quote. Provided all the details they wanted plus got specific about extra cleaning I am looking for, such as wooden blinds cleaned. Selected three dates they could provide the quote to me, basically today (Friday) and the weekend, Sat/Sun. Also picked those days of the week as the ones I'd regularly want as my service date. Response from the business was lacking (see attached). They were "unable to service," and do not work weekends. I guess that means no quote on the work and future Fridays are out, too? Probably won't pursue anything further here.