GMaids is the best. Very trustworthy, easy to work with, and hardworking. Wendy has been cleaning my house for about a year now, and she brings me JOY once a month. I look forward to her. The crew is always very professional, quick, and they do a great job. They also don't mind when my dogs make a surprise visit ;) Pricing is fair and comparable to others in the area. read more

Update: After hearing from the owner, the explanation given here, and the refund, I would like to rescind my negative review. From the initial delayed communications and the subsequent emails appearing like a scam, I believed I had been duped. The website was charging me for services already paid, so it truly made me believe it was a scammer. I apologize for the reaction. Thank you, Juan. read more

Have asked them on numerous occasions to stop contacting me... it's been two years and they are still contacting me... does anyone know if I can report them to the FTC for violating rules or not? read more

To add insult to injury, after I sent Juan pictures of the horrific work the cleaner did on Thursday he had the audacity to ask me to send him more. On top of that he clearly is a stalker since he says to me that he saw my 1 Star review and he looked at other reviews I have left for other companies. Is that not my consumer right? I feel unsafe to know because I did not leave him a glowing review he feels as if he can BULLY me into changing. Not me, contacting my attorney now. Update: The pictures below are AFTER they supposedly cleaned. Juan now wants to post a response after he called and bullied me on the phone. Update: Now because I request a refund for poor service they send a refund contingent upon me removing my negative Yelp review. The audacity. So this is how this company has high ratings. This is against my consumer rights and flat illegal. Update: Again this owner, Juan, continues to attempt to harass me. My refund was contingent upon my review being removed as evidenced in the picture. Why is he looking at my reviews for other companies? I am confused. This man is unprofessional, a stalker, and a bully. My attorney stated what he has done is illegal. I have contacted YELP, GOOGLE, and the BBB. Buyer beware -- this is why he has 4 stars -- because he attempts to bully anyone that gives him less. read more

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Our experience with the first biweekly service was great. Stiffany did our initial cleaning and she was on time, friendly, professional and thorough. The herd of dust bunnies that had invaded the house has been evicted (at least for a few days) and perhaps nicest of all is the house smells pleasant, none of the harsh chemical smells we've had after other services. I think Gmaids is a keeper. read more

When I first signed up for Gmaids the service was excellent. I have been a customer for at least five years. Over the last few months there have been issues. Even being a long time, consistent, well paying customer, there were frequent requests at the last minute to reschedule. In addition, the time they told me they would arrive would frequently change same day. This is frustrating to know because I am a reliable customer and thought I had a regular scheduled day and time. In addition, when we cancelled their service, they sent me the following estimate below which was 60 dollars less than what they were charging us! This was when I requested a quote through yelp for other cleaning services. Don't use Gmaids! read more

Gmaids - Quote - Home Cleaning Near Me - Dallas, Texas

I've been using gmaids for a few months now and I'm beyond satisfied with their service. They're are very thorough and take their time cleaning our home. My boyfriend works from home and has meetings, but they're very accommodating. We love how spotless our home is after they're done. Also my other favorite part is that they use non-toxic cleaning products. read more

I recently had a baby and was falling behind on keeping my home clean and just used Gmaids for the first time. Thalia came and did such an excellent job. She even worked around the napping baby and was more than happy to accommodate! Excited to have Gmaids help me stay on top of my home. read more

We're new to the state and were looking for a new, trustworthy, cleaning team for quarterly house cleanings. Rosy came by in the morning and she did an absolutely stunning job! Quality products were used, all the surfaces and floors were immaculate. She was very careful around our personal belongings. The actual service, web portal, text, and emails around the service were very transparent. I highly recommend going with GMAIDS. read more

It saddens me to write this review, but this company has gone downhill since I started using them 4 years ago. They used to have excellent cleaners who I was very happy with initially when I lived in an apartment. I even started using them when we later moved out of an apartment to a home. The quality of the cleanings dramatically worsened as the cleaners that we initially liked left the company or were promoted and they kept sending "trainees" who did very poor cleaning jobs. When we complained a few times about the quality of the cleanings, they kept saying that we needed to pay for more time (which we did on a few occasions). They typically send two people to your home to clean for a 3 hour time period, but when one cleaner is inefficient and training the job just doesn't get done right. They wouldn't even pick up toys or small items to vacuum underneath them. Often times, the cleaners would have headphones in or being talking on their phones the whole time. Normally I wouldn't care about this, but when you're doing a sloppy job and taking person calls it's annoying. Meanwhile, they periodically hiked up their prices. We just hired new cleaners who are doing the same job for half the price and they are way more efficient. read more

Please don't read my review and review it. I've not requested an service from this company since my last review and don't plan on any future service. Don't let my review sway your experience. Try any business on Yelp an review them according to your experience. read more

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I really enjoyed the overall experience of using Gmaids with a recent job I needed done. My mom is moving to a new apartment and needed the place to be cleaned before she moved in. It was very easy to go on their website to get an instant quote and book very quickly. I had Andrea as my maid for the job. I appreciated her giving me at least 30 minutes heads up before arriving. It was very easy to leave the key with her and she communicated with me well about when she was done with the job and where she left the key when leaving. She even text me a picture of where she hid the key so I knew where to find it when I returned. I would happy to use Andrea and GMaids again the next time I need someone for a home cleaning service. read more

We have been customers for 4 months now and have found that Victoria is a true professional. She does and outstanding job and listens to the customer about any concerns. read more

We absolutely LOVE Gmaids! They are prompt, efficient, and follow COVID protocols, too. We have used several services in the past but these ladies truly go above and beyond. It is nice to know that they are using natural cleaning products, as well! Plus, your house smells like peppermint afterwards !!! It's AMAZING! read more

Thank you, Victoria! You helped me so much in getting my home clean and ready for visitors. Such a relief! I really appreciate your attention to detail and asking about anything you had a question about beforehand - for example, if the antique living room area rug can be safely vacuumed. I have been a customer of Gmaids for over 5 years and I love their service - for the natural products used, fair pricing, and everyone on the team are courteous and professional. Thank you! read more

I am very disappointed in the service I received. Not only did they do a horrible job cleaning...which I took pictures of, but they did not even try to make it right. They cleaned my house yesterday while I was at work. They did not dust anywhere nor did they vacuum or mop. I.was referred by a friend so I really felt that this would be a positive experience. I emailed them right away with my concerns and added pictures of what was not cleaned and the owner called the next day.. Instead of making it right he stated the lady who cleaned did not want to come back unless I pay more money...they did not clean it right the first time so why would I do that?? Overall this was not a good experience and I would not recommend them to anyone. Not only was the job half done but the customer service was bad too. read more

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Sad to say it didn't take long for this company to go from great to awful and it's all due to the manager Katie. To be clear the ladies that did the cleaning were always solid. But on our moving day, I ended up in 2 screaming matches with this lady on the phone. They are completely incompetent when it comes to solving problems for their customers. She was very quick to call me after a rocky start to the day to give me an ultimatum on the maid leaving at 3 hours or us paying more money. Mind you - our regular service never had an hourly rate. It was a flat price. And I wasn't asking for ANYTHING extra. Bottom line - I allowed them to finish, paid in full, and asked her never to call me again. The customer service is HORRIBLE - Katie is arrogant and confrontational and lost what was clearly a happy customer in the matter of minutes. Highly recommend you avoid these guys. PS. I have left over 100 5-star reviews. It takes a lot for me to come back here and update my review to 1-star. You've been warned. read more

I'm an Airbnb host and we've been working with gmaids since the start of May this year. We value consistency, trustworthiness and being detail-oriented. The team of housekeepers that service our guesthouses have shown all the qualities above. They also have accepted feedback graciously and have always improved. Thank you- Karla, Wendy, Yahaira and Stiffany for your efforts to make our guesthouse clean and welcoming for our guests! read more

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Cleaning is really difficult for me. I can't decide where to put things away, I jump from task to task before I finish what I'm doing, and of course I never fold the laundry when it's done. In the past, I've been disappointed with cleaning packages. They include tasks that I can handle (mopping, bathrooms, dusting) and don't include my stressors: decluttering, dishes, laundry. I had to do the stuff I hate before I could even get the cleaning done, and I was never fully satisfied. I am so happy to have found the GMaids Laundry and Light Cleaning package. It is exactly what I need! The cleaning technician assigned to my home was absolutely wonderful. She did a fantastic job tidying and cleaning my surfaces. The products she used smelled amazing. She was kind to my dog when the pup got scared of the vacuum. Most importantly, she did all the things I'm bad at! Now my house feels STRESS FREE. GMaids has made my life so much easier by offering this service. Thank you! My laundry wasn't quite finished in the time I had selected, but I realized after the cleaning technician left that my washing machine was set to heavy instead of quick wash, which they state they'll use on the website, or another setting. Because she asked about buttons on a couple of other appliances, I think it was an honest mistake. I feel badly for not showing her which to use. If the service cost slightly less, I could have more regular visits, but it's important to me that they pay their employees living wages and benefits. It's worth it. read more

I found a coupon on NTTA website. They were able to set an appointment on short notice. Lady that came was awesome! Way over exceeded my expectations. Highest recommendation! read more

Gmaids is such a great cleaning company! They use eco-friendly products that leave my house smelling fresh and looking great! My primary cleaner is Nelly. She is personable, trustworthy, and hard-working and, as much as I hate to admit it, she cleans house far better than me! They offer reasonably-priced services and are always accommodating. Something as simple as having a clean house when I come home from work can make all of the difference. I highly recommend Gmaids. read more

I'm a neat-freak who doesn't have time to accomplish the neat half of that title. I recently started using this service and will keep this review updated as my relationship with them evolves, but their first impression was wonderful! Walking in from a long day of working two jobs to a clean living space and the sweet smell of polished surfaces made me feel like I needed to take a shower before coming in. As I mentioned before, I'll continue to use their service and update this review as I become better familiar with them. read more

I had a deep cleaning emergency and it was PM time. They were able to accommodate 30 mins after my call. The task was daunting as it was a whole office floor and a couple of extra rooms. They managed to professionally clean and expedite the process. Please thank the workers on our organization's behalf for taking the time to go to our job site during the times we are living. (COVID season) Pros: Management is very responsive, professionalism at the job site, they only use of green eco-friendly products, follow up calls, up-to-date website with an easy interface and responsive to tools offered (calls, e-mails, chat) Cons: None so far. read more

I've used a number of different house cleaning services in the past, and they have all been adequate, not terrible but not great. A couple years ago, my wife found Gmaids, and we have been using them ever since for monthly cleanings. We have a toddler who loves to make a mess everywhere, and the last thing my wife and I want to do after long days at work is clean the house, so a house cleaning service is a luxury we splurge on. We especially appreciate that Gmaids uses non toxic cleaning products as our son has some mild eczema issues that we didn't want exacerbated by harsh cleaning chemicals. We have been using the same person, Carla, for most of this time. We requested her specifically because of how thorough and hard-working she was the first couple times she came to our house. In addition to being a great at what she does, she is such a nice person. And it's so convenient to trust the same person to come into our home every month. She already knows how to get around and the areas where we typically need the most help. We're very happy with Carla and with Gmaids and plan to continue using them for the foreseeable future. read more

The business asked me to provide an update. They offered to re-clean the house a day or two later, unfortunately we had a very important event the next day and had to clean ourselves before they could make it back. While we'd never use them again, they did indeed offer to come back for a second shot. read more

We needed a move in clean at the last minute. Gmaids did a great job cleaning, especially around boxes, etc. They had great communication and the price was reasonable. read more

We have gladly invited Ms. Kaila Montoya into our home for the last many months. We enjoy and gladly welcome her each and every time to help us keep our home looking spotlessly clean and well looked after. Thank you Gmaids. JAC read more

I opted for the deep clean. I got the yelp deal and was pleased with my overall experience. After I purchased the deal, I went to the website and asked some questions. From start to finish Jael is the person I have been dealing with. She provided excellent service and was always prompt with responses. They were booked until 7/7 so I got 7/13 as my clean date. I didn't have to provide anything other than paper towels and trash bags, which is awesome. I haven't really lived in my apt since I'm always commuting. After the clean, it makes me really want to stay here every day. I was pleased with the clean and they did a great job. There was no over powering smell since they used their green products. The invoice is left when you arrive and it's very nice to see how it's all broken down. Yesenia did my clean and she did great. I'm unsure if the other cleaner was here, but if she was she also did well. I will definitely be booking in the future. read more

Gmaids - Invoice is cute! - Home Cleaning Near Me - Dallas, Texas

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This is mostly a review for their customer service, specifically Katie. I was going to schedule a cleaning this upcoming week and she was so helpful and attentive! I really felt like she was trying to help out and cared about what she was doing. I didn't end up having the service done for personal reasons so I can't say much for the cleaning, but I'll definitely be going to gmaids next time I'm in need of one and update! read more

We have used Gmaids for over a year now...WE LOVE THEM!!!!!!! Not only do the cleaners provide thorough cleaning with extra TLC, the communication with the office is awesome, they answer any questions you have with fast response and take your needs as priority. I love my cleaner Belky so much. It has been a pleasure to come home to a super clean apartment. A+++++++ read more

I just had the house cleaned before we turned back the key. I am very satisfied with the service. I was quoted 10 hours and they actually finished in 5.5 hours. 1 lady showed up on time and the other half an hour later due to the rain I think. I was not charged for that half hour. Juan called with the progress and the time required. I would definitely recommend Gmaids and will use them again in the future. read more

Rosy came to my home and was wonderful! very thorough cleaning. I also loved the ease of being able to book through text. Super easy. Overall pleased with my Gmaids experience. read more

Excellent service On time Cleaned everything top to bottom I used the general cleaning service Very affordable rates as well Most likely will be reusing the service again. read more

I used Gmaids Friday and had a very good experience. The booking experience was pleasant, the maid showed up on time, and my apartment was cleaned very well for a reasonable price. I could nitpick a few things, but considering the overall condition of the apartment, I'm very satisfied. I especially liked that the products they use are non-toxic. The apartment smelled GREAT when she was done (nothing like traditional cleaning supplies). I've decided to let Gmaids come on a monthly basis. If the quality of service continues to remain the same or even improves (as she becomes more familiar with my home), I will gladly update my review to a 5-star experience. I would definitely recommend giving Gmaids a shot! read more

Just had Rosie and Carla here and they did an amazing job. They were so thorough and professional. Our glass shower that I can never get clean looks spotless and the kitchen is so clean. They worked around my husband and I working from home and our anxious dog. I signed up for every other week service and am so excited. read more

Amazing clean out service! Everything was spotless and the house smelt amazing!!! Highly recommend. Communication with the team was easy and they always replied quickly to my questions! read more

Made a reservation... did not get a confirmation. When I called 3 days later the wanted to charge 350 for a 120 service. The lady didn't want to work "I'll just delete your reservation" read more

We've been using Gmaids for several years now and have been very happy. Thorough cleaning, super friendly and the nicest smell in the house when she's done. Highly recommended! read more

Absolutely phenomenal. We recently bought a new house and needed it cleaned since the previous owners left in a rush. We had Gmaids come in and do a deep clean (not the full blown one though). We had two maids come for 5 hours and the place is unbelievably clean and it smells incredible. They didn't miss a thing. I've used Gmaids before and the service is consistent and dependable. You guys will continue to be my go to. Thank you. read more

Well, to start this was one of their blast texts that they had for reduced expense. The provider cleaned well enough upstairs, although, a day later I realized that she didn't move anything and dusted around objects. The floors looked good, dusted around also downstairs. Who does that? I certainly don't when I'm doing it myself. I don't think the kitchen was touched. There was an instance where I saw that a countertop has not been cleaned and dust on the objects that were sitting out. So, now, 4 days later, and I will be doing a full clean of my home, instead of a "dust and sweep." I think when I gave her the tip, she decided she was done. Disappointing. read more