I have an older pool which came with the house. Have had several major problems, all of which were…read morehandled well and quickly by Desert Diamond. Have used this company for over two years, and they are always quick to repond to my problems. Cody is always available for suggestions, advice or helping with whatever is wrong, and how it can be remedied. Good company, best I've had over about 20 years of needing pool service. Daniel is the person who has kept my pool in good condition, along with Omar.

What an amazing company. It's been very difficult for us to find a reputable pool company that I…read morecan rely on; especially living in the PNW and I rent my house out in Arizona. Cody was always good with communication and takes pride in his work. Quality has been amazing. I have had such great experience with them that I will continue to use them for cleaning.... what an amazing job. So grateful for them and their work.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

Great communication and great service! Will be using their services again. Craig was great to work…read morewith.

What a great experience. I needed a new pool pump. Craig and his team were able to get it installed…read moreand running perfectly. I even had an issue about a month and a half later... the pump was running but wasn't working. He came out to check, then sent his tech out to fix it all for me. Also wouldn't accept payment for the visit and communicated perfectly with me.

In late March 2024 we contracted with Fowler's to service our pool, spa and water feature. We…read morechose them because they had a very high rating on Yelp. During the initial months, their service was outstanding. At their recommendation we had them replace multiple components to our system. Their initial performance resulted in me writing a five star review on Yelp. In the past year, their service for us had deteriorated significantly. I contacted management multiple times regarding various issues. I complained when they replaced a very competent service technician with an individual who was marginal at best. After several months, he was replaced by another individual who was only minimally better. During the early months of our contract, Fowler's agreed to clean our water feature filter two times per month at no charge. Recently we noticed a reduction in the flow from the waterfall for our water feature and asked the technician to clean the filter. He replied "I'll do it next week". Several days later the water flow stopped altogether. This resulted in another call to management who subsequently informed me that the two times per month cleaning of the filter had not been done for the past five months. He then told me that they were no longer honoring their previous commitment and would only clean the filter every four months with a cost to us of more than $200. If additional cleanings were needed, we would be charged an additional fee. At that point, I decided to look for other vendors. The two that I interviewed both said that the water feature was full of algae. This was without any prompting by us. I contracted with a new vendor who cleaned the water feature filter and removed the algae. The time to clean the filter was seven minutes. To jeprodize a very lucrative contract for a seven minute task makes me question Fowler's business expertise. In retrospect, after spending over $13,000 with Fowler's in less than two years, I realize that they were not the company for us. I gave them more chances than most and they failed to perform to my expectations. I now know why they have recently received poor Yelp ratings from other individuals. On their website, they failed to include Yelp ratings. I wonder why!!! Richard J.

Been working with Fowler for over a year now. They are great. Handle everything from cleaning and…read moresimple maintenance when something might need a tweak.

We happened to get a flyer on our car after purchasing a house that had a pool in desperate need of…read moreattention. We called and spoke with Alex who showed up on time and went to work determining what all needed to be done to get the pool back in shape (repairs and cleaning). He provided a us with bid but we wanted to get a couple others. When we finally got two other quotes, Alex was almost 25% cheaper. Even though his company is relatively new, we decided to give him a shot. We are so glad we did...the pool is sparkling and the equipment is running great! We couldn't be happier!

From the owner: At AZ State 48 Pools, we pride ourselves on delivering reliable, honest, and professional pool…read moreservice across the Valley. From weekly maintenance to repairs, our goal is to keep your pool sparkling clean without hidden fees or surprises. Your pool, our priority.

Had a major league pool emergency and K & K came through in the clutch! Doing some last minute…read morefilter cleaning before going out of town on vacation and when I started the cleaner the old plastic drain plug on the filter system exploded and water was going everywhere. Only had a few hours before I was leaving. Pool was already showing some green on the walls on a hot summer day and I also have a house sitter who was looking forward to the use of the pool. Did a quick yelp search and the service with the quickest response time was K & K. From the time I called to the time they made it to my house and replaced the drain plug was about an hour! I realize it wasn't a complicated fix but I was in a huge time crunch. I'm lucky it busted while I was home and watching it because it would have been a disaster if it happened to our house sitter. Regardless, K & K were everything you usually don't get anymore: Responsive, professional & understood the gravity of the situation and made sure it was fixed, all under an hour. Will keep K & K on file. Thanks again !

I highly recommend K&K for swimming pool clean and repair. He is an honest person, explains in…read moredetail what he does and reasons for the charges, so you understand the work. I highly recommend K&K.

We've had nothing but great experiences with Angel. He's always helpful whenever we have questions,…read morevery communicative, and consistently on time. Our pool is always left spotless after each visit. Works with our schedule if ever needed. He's honest, reliable, and his pricing is very hard to compete with. Highly recommend if you're looking for dependable pool service!

Angel provides great quality pool service and is very knowledgeable about his trade. He…read morecommunicates frequently when there is an issue and always looks to get the best product for his client.

In Store: Moved here to Phx over five years ago and went to different pool stores in neighborhood…read more My experience, Leslie's will always try to oversell you product you don't need, or are marginally helpful at best. AZ Pool has always been honest, never trying to oversell and prices have been comparable to Amazon (I'm frugal and can't help cross checking:) ). Would ALWAYS rather support neighborhood store when comparable. Pool Service: I work away much of the time and have been taken advantage by two other contractors before coming to AZ Pool. We've used their services for three years and love our dependable (and reasonably priced) weekly cleanings. Only company we have had where the tech leaves a check off sheet of what they have done each week on our patio table!! We had an issue with one of their guys last year, and they refunded us a month WITHOUT us asking, THAT is UNBELIEVABLE!!! We now have Eric and couldn't be happier:). Would highly recommend them to my mother (if she had a pool, of course :) )

I have been a customer to this location for over 20 years…read more The previous owner even installed my original pump. I purchased a refurbished motor for my pool. The motor stopped working in less a week, so I took it back in to the store and was talked to like a child by Paul, because I did the work myself and had questions. Paul specifically was always helpful in the past, but lately however he seems to hate his job and is passive aggressive/rude to customers. Randy is no better as he seems to be running on a short fuse and annoyed by questions we as customers have. Overall this location has changed to the point that as of today this was my last day as a customer. I just asked for a refund and will find another location to find another motor. I think businesses forget customers have other choices and do not have to be treated with disrespect like this.

Was flexible during planning and installation. However, was unresponsive when asked to check a…read moreminor post-install leak.

They responded quickly, on time, professional and polite! Did a great on a full clean of my hot…read moretub-explained everything clearly. Would definitely recommend this company!

Nick has a wealth of knowledge on pool pumps and all things maintenance as well as chemical…read moreknowledge, and he's happy to share what he knows with the pool owner so they can maintain their pool to their best ability. His prices are competitive with no unnecessary gouging. Can't say enough good things about Amergency Services.

I reached out June 13 to repair a leaking valve/gauge and it was repaired by June 17! Nick replied…read morequickly and sent someone out the same day he replied. His tech helped educate us (new pool owners) and replaced the piece right away. No more leaks. I would absolutely recommend Amergency and will be using them again if anything comes up in the future. Thanks!!