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Taylor M.

rudest experience i've ever had at a drive through. pulled up and said one second and the guy said "okay well there's people behind you"... okay? i wasn't there for less than a minute. extremely unprofessional and bad customer service. update since i just opened my food : EW !!! you can see where the girl with the LONG NAILS put her fingers INTO MY BUN. absolutely disgusting. monday 11:30 pm 10/9/2025 if you wanna know who was on the clock!

Sally W.

This is my friend's all time favorite fast food drive thru place and honestly it slapped. The milkshake and burger really hit, only complaint were that the nuggets were rubbery, but nonetheless still good for fast food

Jada C.

Cookout in Downtown Birmingham was really good. Restaurant was clean and service was good. If you're looking greasy, flavored, delicious burgers this is a great spot. They're menu is large and they have all the basic comfort foods like hotdogs, quesadillas, mozzarella sticks, fries, onion rings, chicken nuggets, corn dogs etc .. it reminds me of a Sonic restaurant on wheels. They also have desserts (milkshakes here are delicious!) The only problem I would say is my burger came with too many onions.

Sara R.

Horrible Experience! We ordered 3 sandwiches, hush puppies, and Cajun fries everything was WRONG. I ordered The Cajun style double burger with jalapeños which is supposed to have chili and slaw neither was present! My husband ordered a double with grilled onions and several other toppings as shown on the receipt. We received it with mustard and onions only. Not grilled onions but fresh onions. The Cajun fries...no Cajun seasoning. Only the hush puppies were correct. This is terrible. Don't waste your time!

Undercooked double. But, for once, it had the correct toppings.
Big Ben N.

Consistently giving me, and charging for, the wrong size of sweet tea. The menu board at the drive thru list a LARGE and HUGE. I would like to have the large ( 20 oz) rather than the hugh (32 oz). If I order large, I'm given a huge. If I order a regular, I get a huge. If I order a small, I get a huge. If I say something, I'm told all the sweet teas are huge $2.99. If I ask for the large, they will give me the 20oz but not change the price. When I told them the board has large on it at $1.99, they just stare at me. Also, don't expect any sauces to be in the bag, or napkins, or straws, or even the right order. Always check before leaving the window. If something is missing, the staff will just look at you like you're crazy. IF they open the window, it may take a couple minutes to get a napkin. Check your sandwich before leaving the window. I usually order a regular hamburger with ketchup and onion. I've gotten a bunch of different combinations. Like the one the ticket was high but the sandwich was CHEESEBURGER with lettuce, mustard and pickle. Just learn to read. To be honest, the food is great. A couple times I've had overdone nuggets or o rings, but for the most part, it always taste great. Always busy in the drive thru and it moves slow. ( Probably everyone checking their orders at the window.) Seems to have a big turnover as well.

Here's our receipt from our visit today. As u can c, we got a LOT of food & only for $53.
Joe T.

What a GR8 burger & fries. The guy behind the counter was very nice & patient with us. Couldn't believe how cheap this was for such good food as well as the amount u get. We were at the Ponce De Leon location n Atlanta. Restaurant & restrooms were clean. HIGHLY recommend this place.

Burger, onion rings, Cajun fries

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3 years ago

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Cook O.

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6 years ago

They didn't let me order through the window. I witnessed a lady hide from me. She dipped out and I was offended.

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5 years ago

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Ask the Community - Cook Out

Review Highlights - Cook Out

“For some reason this place give me Sonic vibes but for a cheaper price.”

Mentioned in 2 reviews

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Joyland

Joyland

4.4(104 reviews)
1.2 mi
•$$

The burgers and chicken nuggets were very good. We had 2 children and 5 adults in our party. Both…read morethe curly fries and crinkle cut fries were also very good. This is a very casual place good for both families and all others who enjoy a good burger place. The prices are reasonable and there is also a full bar! The crew that work there are excellent and very friendly. You can tell it's truly a team effort by the way they work together!! It's worth trying out and we come whenever we are in that part of town!!

This was yet another restaurant that I had high hopes for but was " just ok" for me. My guy and I…read morestopped here a few months ago but I forgot to leave this review. Now is as good of time as any. I liked the bold, vivid colors of the decor. It made me smile. The staff were....not friendly but not stand offish either. Kinda in the middle. We both felt a weird vibe out of the place. Almost an uncomfortableness that's hard to describe. The guy who took our orders was helpful though as we asked questions about the menu. We both ordered the crustburgers and curly fries. The fries were good but the burger wasn't to our liking. It was very crispy and tasteless. I've had smash burgers before (that's really all this is) and they were just really thin burgers. These were unique in that they were really crunchy pieces of....something. I would not order this again on a return visit, if there is one. The price was around $40 for both of us, another letdown. I don't mind spending more for good food. But this place just didn't live up to the hype for me. However, try them for yourself. I've heard breakfast is a winner.

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Joyland
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Joyland - Location

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Cook Out - tradamerican - Updated October 2026

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