Absolute scam of a store! Went in the other day to discus upgrading my phone when I was told that…read morethe upgrade would cost me $160 not ready to make that purchase I left and call Verizon corporate where I got my upgraded phone and an Apple Watch for $42. I was told while In store I had to pay $40 setup fee that couldn't be waived if you want to get scammed come here if you want to be treated well go to the signal bite location.

Hi! I just want to say thank you to Chrys! Hands down best customer service ever, but especially…read morefor Verizon. He has spent so much time with us setting up our new devices, getting us the best deals, and answering my silly questions. He is friendly, funny, and the most knowledgeable person we've worked with and I want to say THANK YOU CHRYS!!!!!! You make spending our money more fun ;)

Maria and Jose are very friendly and help me get everything I needed done. They were very…read moreprofessional and polite would definitely recommend to anybody looking to get a phone. Great customer service and help me get exactly what I came in for with a great price !!

I drive ask the way from San tan valley to this store to pay my Bill only for the door to be…read morelockedAnd no employees in the store at all and it was two hours before closing

Negative stars. I have a Motorola G2026 02/2026 purchased through Cox, dropped it once a month ago…read morewith a "break case" shield. Charging it today and noticed the entire screen is scrambled. Cox Mobile referred me to this location under insurance. No one else in line, gave the details to the representative, referred to call Asursion- on site did so, THEY have no replacement or cannot fix on site- okay, no problem. THEY do not service Motorola products. Hmmmmmm. After doing the Kiosk stuff and speaking with an Asursion rep, I told the in person rep let's do a replacement then for $29.99, however I sorta need this for work. I noticed a few other customers arrive and politely told the rep to please assist them and I'll patiently wait. The rep continued to ignore me and assist the next 6-7 customers who seemed to all have the same or similar issues except being Apple related. The rep continued to WHISTLE (endlessly) assisting customers and making up fake gestures to them. I waited patiently and so on. After ONE HOUR of being ignored I finally quietly left back to Cox Mobile only to be referred to the Asurion website to FINISH the claim. In turn, " Sorry we're unable to continue your claim, an error occurred while processing your claim." BTW, it was a male, no name badge-never introduced himself-was more worried about making a commission, making stupid -lame comments to the others or WHISTLING the entire time. I see now the ones I let go after me, the rep was ALL about them and completely ignored me. The rep had endless opportunities to take my payment for a replacement and I would've been happy. Amazing how this happens and is accepted. This is by far ONE of the WORST customer services ever, especially NOW. 06/29/26 after 4PM, waited until way after 5PM.

We've used this repair service for both our previous iPhone's for new batteries…read more Service Very fast repair in a couple of hours and the phones looked and worked perfectly just like new! Extend the life of your phone using their battery replacement service! Very reasonable

You all suck...does AT&T know how your treat customers...last April..Cricket did not hsve Samsung…read moreGalaxy S8 phones when we arrived at their store..we had s5's wanted s8's..they didn't have the phones..the cricket associates told us yoo purchase phones at bestbuy..bring your new phones to me at cricket i will turn on your service..and download your info in your new phones..charging us $25 for each phone. Now we find out we cannot have hotspot on our phones because they are AT&T phones not crickets..i demand that you pro- rate our bill because we do not have full service options..plus some chat idiot from cricket wsnts us to turn in our S8's for S9's with monthly payments and then we will have cricket phones ...idiots...

I love the great customer service I always receive at this location! Allyson and her team are…read morealways so helpful and the store is always clean.

Jessie replaced my cracked screen protector and was very patient in helping me to decide on a new…read morephone case. I highly recommend this business location.

Jessica at Cellairis was extremely helpful. I made an appointment to be the first customer. Before…read moreI could fully mention what I was there for, she was already opening her hands to take a look at my phone. She already had an idea where to check. (I had issues with using the charge port, lighting cable kept falling out.) I tried toothpicks, old toothbrushes and got hardly anything out. She used her tweezers and pulled out so much lent and debris I felt embarrassed. She was a pleasure to meet and I would recommend her to anyone. Thank you again

I am 80 years old and rely on COX to insure that I have reliable TV, phone and internet service…read more being alone and home most of the time this service fills my day and helps pass the time.. Nick, the store manager has helped me with my bill. looking for ways to save money. he represents COX at the highest professional level and always makes me feel that I am his only customer. He shows me unbelievable patience and takes the time to help me. I would never leave COX. thank you Nick for supporting this old guy. Mike Guintard

Christian was friendly, professional and efficient! Nick was great too! Their assistance was…read moregreatly appreciated and I encourage others to visit this location.

BP isnt going to give you Amazon prices on batteries. But after ordering batteries off Amazon and…read morehaving them with short lives or nearly DOA, I decided I'd go in and get batteries here. For key fobs, they will open and replace on the spot which is super nice, especially for folks who dont have tools or are not mechanically inclined. They also have guarantees on their batteries - which you most definitely are not going to get with your Amazon purchase. This is about all I've gone in for but always has been a good experience.

About a year ago, I had a great experience at this location when my car died in a nearby shopping…read morecenter parking lot. I came in about an hour before closing, and the team helped check my battery and confirmed it was low and not charging Yesterday, I ran into another issue as my battery wasn't charging and my door locks were cycling. I called the store and spoke with Austin, who was incredibly helpful and friendly. He looked up my information, confirmed my battery was still under warranty, and even though they were closing in 45 minutes, he went above and beyond. Since I live across town, Austin found a closer location near my home, called them directly, explained my situation, and arranged everything for a smooth warranty exchange. That level of service is thoughtful, especially when coordinating between stores. Really appreciate the care and effort - Austin made a stressful situation so much easier. Highly recommend!