Phone wasn't working properly and was frustrated because I had just bought the phone a week ago…read more Came in and Erick C. fixed it for me. He was very knowledgeable about the phone and other products I asked about. Thank you kindly for your help.

I couldn't get into my AT&T account to update my banking information. I called, no one answered…read moreand kept getting the run around. Finally decided to just walk in, get in person help. The customer service rep was talking to a clientele about her dog for far too long. It even got to the point where the clientele, named Molly - cause I was there THAT long to learn their names, had asked if I needed help and the Rep was like, oh no it's fine. And they went on and on about how AT&T underpays, she could be making more money... cmon!!! Let's keep it professional. I was already thinking about switching carriers, but this was just icing on the cake. Thanks for letting me know how to get a transfer pin, cause I am out! If you live in AZ, you ain't getting any type of service - wireless, phone, customer service nothing! Good riddance.

They were fantastic! My charging cord for my IPAD broke inside the IPAD. They removed the broken…read morepiece for no charge. These guys are amazing. They are extremely knowledgeable helping every customer.

I went in because I thought my charging port was broken. Bailey took a look and cleaned it for me…read morevery quickly. Was in the store for all of two minutes, very quick and friendly service. If you have issues with your electronic devices, I recommend asking for Bailey because he knows what hes doing!

This visit was the second time I've visited an iFixandRepair Store. My visit to this location was…read morestellar. Besides fixing my phone within 30 minutes, he gave me the insight I needed to make sure the problem is less likely to happen again. I really appreciated that. I will use him again I'm sure though :)

THIS PERSON WAS HORRIBLE!!! My only phone and wouldn't answer the question if he could repair it…read morethe same day or not. He had a thick accent and HUNG UP ON ME!!!! WHAT AN ABSOLUTE JERK!!!! DO NOT GO THERE!1

Jmk at Cellairis was extremely helpful. Before I could fully mention what I was there for, he was…read morealready opening his hands to take a look at my phone. He already had an idea where to check. (I had issues with using the charge port, lighting cable kept falling out.) I tried toothpicks, old toothbrushes and got hardly anything out. He used tweezers and pulled out so much lent and debris I felt embarrassed. He was a pleasure to meet and I would recommend her to anyone. Thank you again

Jessie replaced my cracked screen protector and was very patient in helping me to decide on a new…read morephone case. I highly recommend this business location.

I had a GREAT experience at iPhixation's Tempe location. (McClintock and 60)…read more Ashley was super helpful. I had an iPhone 5 screen replaced. When I left, the phone was still having issues. Upon my return, Ashley immediately worked on the phone personally, and replaced the battery for half price since the first repair didn't fix all of the problems. Everything about my fix/transaction was prompt, professional, friendly, and met all expectations. I'll be returning to iPhixation for future phone/computer repair issues. Thanks!

This is place sucks!!! Over changer and service was horrible!! Sucks sucks sucks!!!! stay away…read morefrom this crap place!!!

Changed service from Verizon. I was not told my Verizon phone was a problem. I even asked if i…read moreshould buy a new phone but was told it was not necessary. I couldn't set up my voice mail., so i went back to ask for help 1/2 hr before closing. Rep was polite and tried several methods to set up the voicemail without success. He called tech support and it looked like the problem was solved but it was not. The store was closed by now so i said i would come back. When i returned, that rep was off. I tried to explain that i had been there before and he needed to call tech support to save her a 1/2 hr. Her response was,"if he couldnt set it up why do you think i will be able to?" What kind of response is that?!!! What is my option? No voice mail, close my acct amd go to t mobile

Jacob was amazing! Hooked us up with two new IPhone 16 pro max and tricked them both out with all…read morethe add ons. Jacob was informative and helpful in making these decisions!

Diego is the man! Came into the store to get a new phone, Diego greeted me and asked what I needed…read morehelp with. I told him I wanted to trade in my iPhone 13 Pro in because of the battery losing its charge. Diego was very knowledgeable as to what I needed and started his service to give me the best value for a phone I ever needed. He recommended the iPhone 17 Air because it had everything I was looking for in a phone. Smooth transition and restructured my plan. Man deserves a raise!

The staff at this store are 11/10 regarding when it comes to customer service. They were all very…read moreinformed on the best deals and were able to recommend the best products that would accommodate me in my goals, both personally and professionally. I didn't come prepared, which increased the amount of time needed to get all we needed to do. Everybody handled it with extreme professionalism. The energy was unlike the energy at any other phone store I've ever been to Thank you Chrys, Malik and Annely for all of your help today.

Had to wait a quite a long time otherwise it would be a 5 star…read more A nice young man named John, kindly assisted me and solved my problem. I was thankful and appreciative of his service. Glad I stayed with Verizon when others were being considered.

i went into the store to inquire about internet service and the young black male that was working…read moreon 1/4/2025 around 1130 am. Should I say needs customer service training and a little. i ask about internet service and he said let's check availability, he kept messing up my address and kept entering it incorrectly. i gave him the zip code he immediately snapped back and said I was not eligible for service which is a crock of crap because I came home and spoke to a online rep and they stated i was eligible for service. So this kid just didnt want to do his job and set up service for my and my at home job. i attempted to call the store and the phone kept giving me to verizon customer service why have the local number listed if you cant speak to a rep in store to address a issue. as 15 year customers we are cancelling our "F"ing service, due to someone not wanting to do his job , I will be returning to the store to speak with a manager.

AT&T. Best cellular on the planet..Chris helped us to.day…read more Always the best service, when we go in that store. Greeted with a smile.always welcomes us. They work very hard to help customers..my wait time wasn't bad.either..the store was jam packed, and Chris was happy to help Fixed my situation, Gotta Love Samsung. Specially if yar a Gamer like me. Chris hooked me right up.was having an insurance issue with my cell..no worries att has the beat I insurance..haven't found a better one. My s21 gwtti g and upgrade to s22 ultra, and yes 512 gig..is more powerful than my laptop..crazzy huh.. My cell is incredibly fast. Zero wait time .in a fast paced world is what we all need. Go see Chris..or really anyone over on power AT&T. THEY WILL FIX ya right up..and give ya the very best service..lots to choose from, clean..or watch the game if it's on.while ya wait. Thank you Chris..You Rock! Jay

Customer service. Three people waiting, employee "taking inventory" would only come out to say "I'm…read moretaking inventory!" No one else to assist three customers.

I came to Verizon today to upgrade my Wi-Fi box. KAT was the representative that helped me out. As…read moreshe was very knowledgeable and got me in and out pretty quick. I will only come to speak to KAT for no on. Thank you KAT, I appreciate your friendliness.

When my iPhone 13 Pro Max would not revert out of 3x zoom in portrait mode, despite doing all…read moretroubleshooting found online including two factory resets, I knew it was time for an upgrade. I feared stopping in a busy shopping center in the month of December would be a nightmare, but they helped very quickly! Super easy to compare the iPhones and decide on the iPhone 17 Pro Max. They only had orange in stock, so I would brave two shopping centers in one December Saturday evening, but I was on the quest for a new phone. Happy they could do a "online" order and printed a slip to make the next stop incredibly easy. This location has been great since becoming a Verizon customer in 2006. Thanks for being amazing and exceptional service through the years.