I came to Verizon today to upgrade my Wi-Fi box. KAT was the representative that helped me out. As…read moreshe was very knowledgeable and got me in and out pretty quick. I will only come to speak to KAT for no on. Thank you KAT, I appreciate your friendliness.

When my iPhone 13 Pro Max would not revert out of 3x zoom in portrait mode, despite doing all…read moretroubleshooting found online including two factory resets, I knew it was time for an upgrade. I feared stopping in a busy shopping center in the month of December would be a nightmare, but they helped very quickly! Super easy to compare the iPhones and decide on the iPhone 17 Pro Max. They only had orange in stock, so I would brave two shopping centers in one December Saturday evening, but I was on the quest for a new phone. Happy they could do a "online" order and printed a slip to make the next stop incredibly easy. This location has been great since becoming a Verizon customer in 2006. Thanks for being amazing and exceptional service through the years.

I usually don't rate good service because that's what we usually expect. But today this gentleman (…read moreMatt ) from All mobile matters saved me a great deal of money, He fixed something that Verizon could not, they were just tryin to sell me a new phone. I highly recommend this place for your phone issues, that man was the Phone Dr. Superstition springs mall All mobile matters

Hack job and awful customer service…read more We brought my husband'a recently cracked phone in, back in July 2023 to get the back panel replaced (where it had cracked). Was told by an associate we would have to wait a couple weeks as it was a special order (not sure why, he has an iPhone). Paid a $10 deposit and was called to bring phone in weeks later to drop off for repair. Did such, and when we went back to the store to pick up his phone, the associate informed us that while installing the new back panel, he cracked it. He told us that he did not have another one in store and would have to special order it and it would take a couple of weeks, just like the last time. So we were sent home to wait for the part with his phone installed with the new cracked back panel. This made us very nervous leaving with another cracked back panel, as we do not have the funds to fix anything that could potentially happen with the cracked back while waiting for a replacement. Sure enough, while waiting for the replacement part, the phone screen starting glitching and eventually turned black permanently, not allowing him access to anything. We brought the phone in for them to examine and was told that there must have been water damage and that since the phone wasn't in their possession during the waiting period for the new part, that they weren't liable for it. Our biggest fear came true, and we were forced to spend almost $1000 for a new iPhone and are unable to trade in his old one, since it is rendered useless without the screen working. All Mobile Matters was irresponsible in not ordering a back up part, as mistakes can and do happen. They also failed to take ownership in leaving us longer with a broken part, which increased the chances of the phone potentially being damaged, which is exactly what happened. Picture to show the "new" cracked screen they installed, which led us to having to buy a new phone.

I had such an amazing experience at T-Mobile, all thanks to Robbie! i was switching over from AT&T,…read moreand there were SO many hurdles and complications along the way. Honestly, I wasn't sure it was even going to be possible, but Robbie did everything he could to make it happen. He had to work through so many different loopholes and obstacles, but he never gave up or made me feel like i was a burden. He was incredibly patient, helpful, and genuinely cared about getting everything figured out for me. The other workers were also very friendly and super funny! and made the atmosphere amazing! Robbie helped made a customer VERY happy!!

Went into T-Mobile here to add a line this place was great. They were on point. I left early a…read morelittle bit after they got in the truck and out got a text message went back in and they helped me out right away. I got things figured out, squared away. These guys got great customer service at this location

Today we arrived for some assistance because for the last few weeks, my iPad has not been working…read moreproperly with getting on the Internet unless I use my phone as a hotspot. We had to wait about 10 minutes for assistance, but then Summer came over and was quite helpful. She explained AT&T had some kind of update and some of the iPads had lost the proper connection. It took her about 10 minutes to find and download the workaround and now the iPad is working well again. While I was waiting, I couldn't help but notice that almost all five of the staff members working there were friendly, and very patient with mostly the older clientele. This is our "go to" store for assistance.

Came here with my neighbor so she could get her own cell phone & we received the BEST customer…read moreservice! Hailey took the time to get to know us & what needs my neighbor had for a cell phone. She got her set up with a good quality phone & showed her in detail how to use it & what options are on it, plus got a protective case, charging dock, & screen protector. They really value the customers & getting them set up with the right phone & service plans. Tip: If you are an AARO member, there is a discount on service with this provider

I went into Tmobile on Apache Trail Apache Junction and was immediately greeted tne promptly served…read moreby Samantha. I was desperate for help! I have an elderly brother who is on home hospice and lives alone. His only connection with the outside world is his computer with a giant screen and a land line phone as he is also legally blind. He knocked his modem off a desk and it broke. He cannot leave the house and I live 120 miles from him. Needless to say I was frantic. Samantha was very patient with me and gave me reassurance. each of the other members working took a moment to connect with me and were so pleasant. They had the solution and in less than 48 hours my brother was back online with the world and safe again. Thank you

I went into T-mobile upset that apple care was never explained to me and learned I was lied to l…read moreat Apple Store. l had the pleasure to meet the store manager Paul Carbaja. He explained, that I was mislead my an apple employee. I am very thankful for the great customer service from Paul. Give him a raise!

Changed service from Verizon. I was not told my Verizon phone was a problem. I even asked if i…read moreshould buy a new phone but was told it was not necessary. I couldn't set up my voice mail., so i went back to ask for help 1/2 hr before closing. Rep was polite and tried several methods to set up the voicemail without success. He called tech support and it looked like the problem was solved but it was not. The store was closed by now so i said i would come back. When i returned, that rep was off. I tried to explain that i had been there before and he needed to call tech support to save her a 1/2 hr. Her response was,"if he couldnt set it up why do you think i will be able to?" What kind of response is that?!!! What is my option? No voice mail, close my acct amd go to t mobile

Jacob was amazing! Hooked us up with two new IPhone 16 pro max and tricked them both out with all…read morethe add ons. Jacob was informative and helpful in making these decisions!

I had a great experience on a Sunday at this store when Ezra helped me check over a Samsung S10…read moreplus I was buying from a private party. Ezra is extremely knowledgeable and helped me set up my new phone and transfer the data . It's great when you know you're in good hands especially when you're not sure how to do it yourself. Go see Ezra.......The Wizard !!

Absolute scam of a store! Went in the other day to discus upgrading my phone when I was told that…read morethe upgrade would cost me $160 not ready to make that purchase I left and call Verizon corporate where I got my upgraded phone and an Apple Watch for $42. I was told while In store I had to pay $40 setup fee that couldn't be waived if you want to get scammed come here if you want to be treated well go to the signal bite location.

Sina responded so quickly and was able to schedule same day repair on my iPhone screen. So quick…read moreand kind when I met him. I was in a meeting when he came and did his magic with fixing my phone quick! Would recommend! Thank you!!

Kind, courteous, knowledgeable, speedy..more affordable than a new phone and store was stocked with…read morethe glass I needed for the repair!!

Computer was inoperable so they transferred data from the hard drive to a new laptop. Done quickly…read moreand completely.

I had these guys do some work on my pc. It was a mess. They took it in and fixed all my problems…read more My system is much faster and I am happy I didn't have to buy a whole new computer. They gave me honest advice and a smoking price on getting my system running better. I have had no problems since I received my computer back. I will only use this company from now on. I am all for supporting local businesses and HONEST businesses. NO more over priced geek squad for me!!! Nice guys, great service and awesome rates!!!!

They are stocked with many useful electronic connectors, cables, etc. Kind of a replacement for…read moreRadio Shack.

Every time I come to the state of Arizona I like to hit up Tri-Tek! Small shop flavor with some big…read moreselection. Today was a quick in and out but, I just always have to stop and get something. Carry some of the highest quality product on the planet. Today's case. I got some NTE electrolyte capacitors. Jeff over there is awesome. If you're in the Phoenix-Mesa area you owe it to yourself to stop in and experience the greatness that is Tri-Tek!