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    ConDecor Superstore Austin

    5.0 (1 review)
    Open • 8:00 am - 4:30 pm

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    4 years ago

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    Eastside Lumber and Decking

    Eastside Lumber and Decking

    (27 reviews)

    Southeast Austin

    Buying lumber at Eastside Lumber and Decking is as good an experience as I can imagine: they have…read moregood products at fair prices, make worthwhile recommendations and deliver quickly. In less than 30 minutes, I'm in and out of their store knowing that I purchased what I need and when it will be delivered -- and every board arrives straight and is of first quality. I can't foresee any reason I'd consider shopping anywhere else. Highly recommended.

    I wrote an email asking for a specific piece of siding with specific dimensions in hardiplank…read moreinstead of masonite., and got a response that said "we have all the standard sizes of hardieplank in stock now" from Dean Apparently it was MY mistake to take that as an affirmative response, because when I drove an hour out of my way to go pick up the board with those dimensions they told me that they only has hardieboard not hardieplank, that it would never work in place of masonite, they didn't have that size in wood either and when I showed them their own email from an hour previous Dean raised his voice and said "I said Standard Sizes!" Apparently he couldn't be bothered to read two whole sentences of email and only read the one half of the word "hardie" and I was supposed to understand that he had disregarded the rest of it. Listen: Maybe if you are a builder or something that is going to buy 2000 board feet they will give you the time of day. But even then I wouldn't want to support their dishonesty. As an individual: Avoid!

    MPI - Material Products International

    MPI - Material Products International

    (2 reviews)

    Southeast Austin

    I will start by saying the brick I wanted..came out just like I hoped. MY GOODNESS what a horrific…read moreexperience though. I walk in 8 months ago...ask what sort of brick would be good for an accent wall and the guy at the front (no longer works there) seemed like he wanted nothing to do with me. He says idk what we have, take a look at that wall. I didn't know what I was looking at as there were samples of random assortment. After finally digging on my own and finding something, I asked how much this would be.."not sure, I haven't ever sold those". We get past all that, he finally gives me a quote and says it will be here in 3-12 weeks. Really..what kind of range is that?! I waited every bit of 12 weeks. I HAD TO CALL EVERY WEEK TO FIND OUT IF IT WAS ON THE WAY. The last call was "oh yeah, we've had that for several weeks"..Once I go to pick it up I find it to be on a pile. 20% broken, no packaging or boxes..just a pile. What the heck am I supposed to do with that. One by one I had to load hundreds of bricks into my truck and off of it. Because of all the broken pieces, I came up short. Guess what, another 10 weeks for 70 more bricks! 20% of those are broken. AND they tried to charge me for them. During all this I was transferred to several different reps that didn't have my order number. Half of those reps no longer working there. My best advice..scrap everything you do MPI. Scrap it all. Re-hire and re-train. Incorporate software that actually talks to each other. Just start over. Thank God I hired a great contractor to do the work because at the end of the day my brick wall looks dope. I'd spend double the amount to go somewhere that has their stuff together. End Rant.

    Needed a large lot of cinder blocks and called to see what sizes and prices they had. A VERY…read morecondescending employee says" you don't know what size you need ma'am?" The proceeded in rattling off a list of sizes so quickly that one could not write it down. If that is how they answer customers then I would rather pay more somewhere else and get the service I, as a buyer, would expect

    ConDecor Superstore Austin - buildingsupplies - Updated October 2026

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