First time that I've had a gate so I reached out to Gate Doctors for maintenance. They were able to…read moreget me an appointment the next day. Mike was AMAZING. He took the time to explain the entire system to me, as well as what he would be doing and what kind of maintenance and other things to expect with owning a gate. He also answered some dumb questions I had and was so nice and pleasant. He was even super nice to my dog! If Mike is any representation of the rest of the company, then I can't recommend them highly enough.

Needed some help with my front entrance gate and found GATE DOCTORS on yelp. Phoned another…read morecompany, but they were charging double for service call. My next choice was GATE DOCTORS. Little far from our home, but they were ok, to come down past south Austin. THANK YOU. CHRIS took my call and was polite as professional as well. He seemed to understand the problem too. The was a guy that came out yesterday, but I was not here. My appointment was made for today and gentleman arrived early which was fantastic, so I could get back to my business. Michael Llamas parked outside the gate in front of my estate. He was professional and knowledgeable in his electrical work. Very honest and let me understand what was going on in the electrical box with circuit board, battery etc. Also, he was polite and patient with me as he knew my husband passed away not too long ago. As an electrical mechanical head engineer, my husband, Bobby could fix 99% of things at his profession throughout U.S.A. as International. Of course, here if needed. Now, I have to trust other men to sometimes come out to help here if need be. GATE DOCTORS is the best and honest. I WOULD RECOMMEND GATE DOCTORS company IN A FLASH!!!! Qualified men who get to the problem right away and courteous. Makes all the difference when you are working with many different customers. Michael said if there are any other issues, just to call GATE DOCTORS and he or somebody from office will arrive at my estate again to help. I did speak with Evan, owner after Michael went on his way to next appt. to help another and mentioned to Evan what a great service electrical tech. he has as Christ who was on phone. Thanks, Evan, for speaking today. Blessings to this fine establishment. Sarah Kate and my husband above Bobby

Do you know what else they do? They make high quality replacement screens for windows and storm…read morewindows! We live in central Illinois and my brother in Bastrop, TX turned us on to them. We needed 18 replacement screens (with frames) for a sun-porch and I couldn't even get a return phone call from anyone in our area. Even though it was just a one-time residential job for an out-of-state customer, they asked the right questions to get what they needed to make order correct. Price was very reasonable, too. Kudos to customer service rep Haley.

This store is under new management as of about a year ago! The one stop shop for all your window,…read moreshower, and sliding door hardware needs. The BEST glazing bead selection. Offering glass cutting on the spot and custom window screens too! The new owner is very helpful.

These guys are great they came in and got the job done for a great price. Definitely check them out…read moreif you need to repair a window! I appreciate them so much and it's always good to see a son and dad working together.

They went out to inspect the job after quoting me a price and stopped responding. I had to find…read moreanother vendor.

I called GCS glass for an estimate for a glass shower installation on our remodeled bathroom…read more Unlike other glass companies they did not charge to give us the estimate. The pricing was comparable to the other glass companies. Laz gave us an estimate and set up the installation that very week. I don't know if it was the timing of our estimate because there is usually a wait period for 2 weeks. Laz was very professional and personable. We were impressed with his knowledge and attention to detail.

I am really sorry that I can only give this company TWO STARS.. I recently had my master bath…read moreremodeled, converting a six foot sunken tub into a large and luxurious walk in shower. Brandon was quick to respond and gave me a pretty good "guestimate" based on my measurements and specifications which was quite helpful in my comparison and selection of the company to provide my glass shower doors. When the tech came to make exact measurements for the custom sliding doors I explained that I needed the largest opening possible due to my mobility limitations and dependance on a walker. While I currently don't need to use the walker inside the shower I'm aware that could change in the future and I wanted to be prepared for that possibility. He said he understood completely and we planned for a 26 inch stationary panel on the left inside with about a 46 inch sliding panel on the outside which would allow the large opening that I needed. Although the tech said it was usual to place the slider on the inside to prevent leaks, he "thought" it would be okay to place it on the outside as well. I liked the idea of having the larger panel and handle on the outside panel and thought it might make it easier to slide so that was the plan agreed upon. The glass was ordered and installation was estimated at about three weeks off. After a great deal of consideration I was concerned about the possibility of leakage with the slider on the outside so I called Brandon and after some discussion I asked that the placement be reversed with the slider on the inside and the smaller stationary panel on the outside as was more customary. He agreed that it would be no problem to make the change and would probably be a more reliable installation. The big day came and two techs arrived and worked diligently for some time. With the limitation of space involved, I stayed out of their way until they were finished with the job. That was a big mistake! And when I did go to see the shower doors I admired the color of the hardware and how well it matched the Champagne Bronze Delta fixtures, and how nice the clear glass looked in front of my newly built shower. They explained about the optional coating that I had chosen and the importance of using a squeegee after showering, which I had already purchased, and they left. It was a while before I had time to go back and really look at my new shower doors - they looked beautiful and were installed perfectly - EXCEPT - the larger panel was installed on the outside and was STATIONARY! The much smaller panel was installed inside and was the SLIDER! This leaves an opening of 23 inches - even less than the width of the panel due to the placement of the handle - and far from the oversized opening that I had ordered! It's a real falling hazard when I'm going in or out of that extremely small opening. And any possibility that a walker could ever fit through it is totally nonexisten! A less disastrous, but still troublesome situation is that when using the "U" handle on the slider to open the door as one normally would do, fingers get crushed between the handle and the stationary panel and extreme caution is necessary. Something I was unaware of but would not have been a problem if I had stayed with the original plan. And if I had done that, would the door have leaked? I'll never know, but I sure wish I had or at least stood watch while the glass was being installed! When I discovered the error I called and spoke with Stefan who said there was nothing that could be done - basically it was what it was, the company could and/or would do nothing. I had already paid 50% of the cost up front and I just didn't feel up to a battle - especially in court! I am 86+ years old, partially disabled and I can no longer drive. Faced with no apparent alternative, I paid the remaining 50% of the cost. That was probably another big mistake! The glass doors and hardware look wonderful and the mechanics of the installation are excellent and under other circumstances I could recommend GCS Glass and Mirror without reservation, but each time I struggle through that 23 inch opening awkwardly and fearful of falling, I think I'm being very generous with TWO STARS! What do you think?

I had a large window leaking in my house and had a tough time finding someone to investigate…read more Another company recommended Austin Retrofit and I'm very glad they did! I was able to submit a web form, email a picture and an appointment scheduled over email. Garrett arrived early, was extremely professional and courteous and found the issue quickly. It was fortunately very minor: clogged weep holes that couldn't be seen or reached from the ground. He grabbed his ladder, cleared them out and explained to me in detail how they work and can fail. He even took the time to check a few more windows for me. If I ever need any services they provide, they'll be the first I call!

I had a five-star experience with these guys - they came to service my big heavy doors which were…read morenot closing property - I highly recommend - will definitely use them for future door/ window matters. Thank you Dan and Garrett!

We've had a great experience working with this vendor across our properties. Communication is…read moreclear, response times are fast, and the quality of work is consistently solid. They show up when they say they will, handle issues professionally, and take pride in what they do. As the Maintenance Manager at Smart Egg Properties, having reliable vendors makes a huge difference, and this vendor has proven they can be trusted. I would absolutely recommend them to any property management company or home owner looking for dependable service. -- Roy Maintenance Manager Smart Egg Properties

Neal is the absolute best. What a delight working with him and his wife. They are fantastic people…read more They're never too busy to talk to a customer. He fixed my Mom's opener, did an install at another location, and helped me out at my house twice. Neil actually came out on a Friday night to help!! They really go out of their way for their customers, AND Neal will help you save money. Call them with confidence.

Angelo did our new opener installation this morning and it's one of the better customer service…read moreexperiences I've had in a while. Not only did he do the stuff you have to do, he went out of his way to install a couple of wire covers, thoroughly walk me through everything, and even helped me program my car. He also uninstalled the old hardware with a lot of care so that everything looks really clean. The installation came through my Home Depot opener purchase and was very reasonable. I recommend Angelo fully and without hesitation.

Excellent installation service ordered through Home Depot. I…read moreordered new garage door openers twice from Home Depot with installation service. Technician Angelo with Aaction Overhead Door was sent on both jobs. Angelo did excellent installation jobs. He's very friendly, polite, and professional. I can tell he truly cares about customer and enjoys doing the work.

I had some water getting into the house from a window during the last rain storm. I called Awsom…read moreGlassworks, and they came out, took a look, and fixed the issue. They also went the extra mile to seal a different window that would eventually have the same issue. Great service and price. Thank you!!!

Many years ago, we had a contractor out to repair a garage door opener and they broke several panes…read moreof a garage window. The company that made our double-pane insulated aluminum-clad windows, the only one to do so when we built our home in the late 1990s (we spec'ed aluminum because the Texas sun is violent toward vinyl), was acquired by a larger company in 2017 and their service network disappeared with their sales force. We tried unsuccessfully for years to find someone capable of fixing this window; it was difficult to even have people come look at. And then after once again talking to about a dozen companies this year, we finally discovered Awsom Glassworks. Alvin was able to fix the broken panes and restore the window, something we had all but given up on - I have a spare window in storage and was about to just have it installed, which would have been much more expensive. I can't tell you how much of a godsend Alvin and Awsom Glassworks was for us! If I could give him 10 stars... I would give him 11. If you have a problem with your windows, call him first!