STAY AWAY. I hired Pradigm Glass to replace 2 scratched windows. They botched the job. They completely damaged the window frames. Worst, they damaged the mull strips which resulted in $8k in water damages. Do NOT use them. read more

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While I didn't end up buying glass from Paradigm, Kory was very objective in helping me make the decision to buy new windows instead of keeping an old aluminum window frame from 1996. He wasn't offended and was really helpful as I asked him for advice on purchasing windows from another company. I'll definitely keep Paradigm in mind if I ever need to replace glass on thermally broken frames! read more

I hired them because of all the positive reviews. Communication, excellent Showing up on time. Yes Work quality, excellent No drama, no hassles read more

I've used Paradigm twice and have two very different experiences. The first was a shower door installation that was done quite well with care and concern. The second was a full house window installation. Overall, the project was door poorly. Caulking looked like kids had done it (not a straight line) and I had to get it redone. Windows were damaged on installation with screws and they had missing covers. Four windows are defective (Kory came out and confirmed). He said he'd order new ones from the manufacturer as they have a warranty. It has now been almost THREE YEARS and I have not heard back from him. Six emails with no responses. read more

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Kory and his crew were awesome. Incredibly responsive - actually got back to me the same day in a matter of hours and we handled everything via text and email. I had budgeted a certain amount and was pleasantly surprised at their quote after completing the on-site measurement. They had everything ordered and installed within 2 weeks and we got our master bathroom shower back in time for the holidays! I highly recommend Kory and Paradigm Glass read more

Paradigm Glass - Windows Installation Near Me - Austin, Texas

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We needed some 1980s mirrors taken off of an extra room off of our master bedroom which we are making into a master closet. I called for about a few estimates everyone gave me a roundabout number except for Cory. He told me exactly what it would cost. His guys showed up on time and we're very professional. Most of the glass companies told me when they take the mirrors off the wall it might rip drywall and put holes in our walls. To be honest I was a little bit freaked out about having it done. But Paradigm Glass took off all five mirrors without any damage at all to our walls! Thank you Paradigm Glass!!! read more

Paradigm Glass - Soon to be awesome master closet without the 1980's mirrors - Windows Installation Near Me - Austin, Texas

Kory, while a great person, has provided a very poor service and response to the quality of work provided. While he has been vocal about his struggles finding quality help and I can sympathize, I am stuck with windows that will need to be replaced if I want them fixed. I purchased 11 windows, 10 have been installed. 2 do not function, 1 is sitting in my living room. Some installed have cosmetic damage, while others are just wrong. I paid the deposit in February, work was to start in May, but started in June. I'm still awaiting resolution, after paying for 3/4 of the job, still have 1/4 to pay. He has completely walked away from this job. I have had another company come evaluate repairs, was told that the windows would have to be removed and reinstalled. The ones that have "cosmetic" damage would need to be replaced. This experience has been a series of unfortunate events. read more

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Kory installed a glass shower door for me a few years ago. The install went great and the product has been fantastic. My particular install had some unique challenges due to my bathroom layout. This has also meant that through the years, I have needed a few visits from the Paradigm team. They have stood behind their work completely and have taken care of me every time. read more

Corey and the team from Paradigm Glass are great. I originally contacted Paradigm to replace two windows. These windows failed under warranty and while the manufacturer sent replacements, it was on me to find contractors. After calling dozens of companies without luck, I found Paradigm. After learning of their other services, I also had my master bathroom shower upgraded to a frameless glass enclosure, and glass cut to protect a wood table top. Responsive, knowledgeable and professional--I highly recommend Paradigm Glass. read more

Kory installed shower a shower enclosure with a rain pattern several years ago and I'm just now realizing that I never posted a review. I must say he and the young man helping him (sorry, can't remember his name) did such a great job. They were very professional and polite. The shower enclosure still looks brand new. I really like the rain pattern. I would highly recommend Paradigm. Carole Cantrell read more

Look no further if you want quality work at a reasonable price from a true glazier! We have been trying for years to replace the badly fogged windows in our kitchen. These are a little unusual because they include some windows that are in the roof plane in addition to the three large vertical windows. Always received either "no bid", or quotes to tear out the whole structure and replace it with a "sun room" ($$$$) until we finally found Paradigm Glass. The owner Kory was incredibly responsive, and a great communicator. He and his teams were very professional and did a great replacement of all these windows while leaving the old frame intact. We had some small water leakage issues that predated the replacement, and hoped they would be solved by the glass replacement as a bonus. First rain after the replacement still had leakage, and Kory promptly sent a team out to investigate no questions asked. Really appreciate the responsiveness, even though the issue was finally traced to a roofing/flashing issue unrelated to the window work. read more

Quick service, fair prices - Kory was wonderful and honest. We called 5 different vendors, and no one could handle our large, original wood windows. Kory and his team were wonderful to work with from start to finish. Thank you for a job well done! read more

I'vd used Paradigm Glass for 2 jobs: 2 frameless showers and window replacement. They are professional, reliable and competitive pricing, and their products and installation services excellent. Highly recommend! read more

I called for a shower glass for my master and they guy was here in under an hour to measure and take the order. It's on backorder due to the holidays, but expect to get it installed right after the first of the year. Great guys, fast response. read more

Kory and his team quoted and installed a Euro shower glass system others told me was impossible. They were professional, fast, reliable and their quote was in line with other, less desirable solutions. read more

Would hire again. Kory installed frame-less shower sliding glass door in my newly renovated 3/4 bathroom. Finished product looks amazing! His pricing is very competitive. Kory is easy to get a hold of and knowledgeable about shower glass. Only negative was nearly 7 weeks went by from the time I paid until install. To be fair, I originally ordered ShowerGuard glass which it turns out after I ordered, wasn't a brand of glass readily available from any of his suppliers. In the end, I went with glass treated with factory applied Enduroshield professional strength (permanently bonded rather than DIY home version available @ big box stores). One example of something Kory taught me was the green tint in glass comes from high iron content and that buying low iron glass is cost prohibitive. It pays to work with someone that knows their craft! read more

Paradigm Glass - Paradigm Glass installed Essence Series Headerless Sliding Shower Door made by CRL. Glass treated w/ Enduroshield. - Windows Installation Near Me - Austin, Texas

Called to get a quote and Corey gave me lots of information that I wasn't aware of! Very quick estimate and super helpful. I would have followed through with their work, but my schedule couldn't make it work. I would use them if I could! read more

Kory was extremely helpful in making suggestions for our shower that came with no door or wall! Water was getting all over the bathroom. I wanted to keep it modern and leave it open but with a nice big glass splash wall so he gave me a few options and within 2 weeks the glass was ordered and installed to my custom request. He gave me a geat deal, was easy to get in touch with and arrived on time, every time. Very professional. read more

I am very happy with the installation of my over the tub frameless shower door. It was done well and Robert and Hans were courteous and professional. I spoke to Kory on the phone, exchanged pictures and made a plan of what needs to be done. Communication flow was smooth, timing was standard and the final installation is saving my sanity every night because while my two little mermen splash in the tub I don't have to worry about cleaning up a little ocean outside the tub! I asked for five quotes when I did my planning for the replacement. Kory's quote was least expensive (by $400) and his quality of service and work were excellent. I highly recommend Paradigm Glass. read more

Found Paradigm on Yelp when I needed to install a pre-made glass shower door. Kory and his team did an excellent job of getting it installed. When it was first installed water leaked out of the bottom a little bit, do to my other builder not making the step level/square. Kory and his team worked with me on getting it taken care of. I have to say if you are trying to save money by buying a pre-made door, don't do it. Have Kory and his team build you a custom door. I now know it cost the same and custom looks much better. read more

Corey is very customer-service oriented and very ethical. I appreciate his help in getting our large living room windows replaced.

I hired this company to install a frameless shower and I'm so glad I did. Kory Harris, the owner, was an excellent communicator when scheduling and always answered my questions promptly. The installers were on time, very respectful, did an excellent job and just nice guys. I would highly recommend this company for any of your glass needs. read more

Cory and his team are some of the best around! Great response time, awesome product ,very professional throughout the entire process! Available via text at anytime , I will be back for future business! read more

This company is very reliable, honest and fast. I used them several months ago. I've been meaning to write a review ever since and just hadn't gotten around to it until now. I had my shower re-tiled by another company and they put the frameless glass shower door back on crooked, so I was having leakage and slippage problems. I wanted a professional glass guy to fix it, since it really wasn't the tile guy's area of expertise (obviously). My fellow Yelpers hooked me up with Kory at Paradigm. He was very responsive and got it fixed for a reasonable price. I have not had any more problems since. I would definitely recommend this company for your shower glass door installation needs. read more

I hired Paradigm Glass to repair my cracked front window. I called several companies, and Paradigm by far had the best price. I also liked that I was able to send Kory measurements and pictures to get an estimate - which he honored 100%. The folks he sent to fix the window were super fast and very professional. I would (and already have;) recommend Paradigm Glass! read more

I was remodeling my master bathroom and contacted several different glass companies for quotes on a shower enclosure. Paradigm Glass had the best reviews and ended up being the best price. Kory Harris, the owner, was awesome to work with and his two installers were very professional, respectful, and very customer oriented. They did a GREAT job and I could not be happier. read more

I've used Kory twice and both experiences turned out extraordinarily great! This guys know what they are doing and get it done quick.

Five Stars!!! So, I didn't use these guys however, they helped guide me in a different direction and took the time to educate me on my situation so I could do what is right etc! Next time I need glass or have a friend ask me about it... I'll pass along Paradigm's name! read more

They are quick and responsive. Their Owner is clearly still involved in the daily work and the customer service shows. Highly recommend for any emergency glass repair. read more

Paradigm Glass made me exactly what I asked for (a glass top for our bar cabinet) and it was made in less than 24 hours! Fairly priced and very quick, precise service. Thank you Paradigm Glass! read more

After researching several options via Yelp, Google, Word of Mouth, etc., I decided to go with Paradigm. The response time was quick and the service level high. The timeline from quote to installation was as indicated and most of all I really value supporting honest hard working entrepreneurs. I have a few other projects already lined up for them and would recommend their service to anyone looking for value, integrity and quality work. read more

We had a glass shower enclosure installed. It turned out just beautiful. This is an upscale rental property that must be well maintained. Kory, the owner, gave us a very competitive bid, the installation was fast and professional. I was also able to get a couple of cracked windows replaced, and they did a good job on that too. I am very satisfied with the service and would recommend them to anyone. read more

Paradigm Glass did a wonderful job on our shower enclosure. We could not be happier with the results.

I used Paradigm Glass for a shower enclosure on newly built walk in shower. Kory was very responsive, professional, detailed and delivered exceptional service. The glass sorround turned out beautiful and is my favorite part of my bathroom remodel. A very high quality product. I give my highest recommendation on all aspects: timliness, courtesy, quality install, getting what you thought you would, glass and hardware quality. 5 stars PLUS! read more

Fast and excellent service for glass installation in Austin. Korey at Paradigm Glass installed a beautiful glass door for me in my bath remodel. Highly recommend for glass shower doors in Austin! read more

Kory at Paradigm Glass was recommended to me by a friend who has used him several times. I was so pleased with their work. Paradigm installed a new frameless glass shower surround for us and it looks amazing. One of the best things about this company is that they do what they say they will do. Kory returned my calls very quickly, scheduled an appt. with me and showed up on time. Was totally professional and nice and let me know exactly what to expect and then delivered on the expectations. I would absolutely use Paradigm again and plan to in the next couple of months for another project. read more

Thanks to Kory and crew for fixing broken window glass that I thought was going to cause me to have to buy an entirely new window. They were on time (actually early and had to wait on me), got the glass I needed, and replaced the glass in a very short period of time. Great job. read more

This was the first time I had needed any type of glass work and didn't really know who to go with. I chose Paradigm based on the reviews and was not disappointed. Kory, the owner, came out and took measurements. Both he and the installers were knowledgeable and professional. I would not hesitate to use them again. read more