Use this place for work often easy to call Lynn order and just pick up or just come over and get…read morewhat you need great service as you're very thorough. Good customer service on the front side and the back side if you need metal definitely suggest it.

So my teenage son got into welding last summer after a class at Laguna Gloria. Normally dad is on…read morepoint to teach the kids how to do things, but not so much with this. He quickly gained more knowledge and experience than I had, and I ended up in the "drive him places and pay for stuff" position. So he gets a welder for Christmas and then needs some stock to build a welding bench. I tell him to make a plan about what he needs and to find a metal shop and we'll go get a quote and pick Up what he needs. Man, I was figuring he was gonna be in for a rough ride on this one. But the guys at Westbrook we AWESOME. Super patient with him walking through his project, giving him a quote, working on a re-quote, and when the price still wasn't in the dad budget, helped him select some useable parts from the scrap area to work towards what he needed. And when they learned he was just starting out, they said "hold on, we've got some scrap that's too small to sell" and handed him a box with about 10 pounds of small parts and told him to go practice... which he did." (He managed to build a nightstand like table with them... not bad!) Long story short, my son has a new hobby and I will basically go here from now on whenever we need metal or welding supplies, because the level of service is out of this world.

Went by today to check out a particular brand of refrigerator. I had previously worked by phone…read morelast week with Ryan and found him to be most responsive. Literally he returned my call within 3 minutes. Today was his day off, but I told him I would be in the area and he said it was fine to go by and take a look so I did. I went in and I acknowledged the staff without them acknowledging me at all. It's a really small showroom, not a megastore. I found the two models I was looking for quickly on my own and took pictures and measurements of each. I then walked around the showroom looking for more models but also half expecting someone to approach. That's when it got really weird. No one approached me at all. I literally left with no human interaction. There were employees in the store and there were a couple of customers. It seemed that there was more of a coffee klatch going on than actual business. So other than for appliance pictures and measurements and a couple of pieces of candy from their candy dish, I didn't get much out of the experience. Something else to mention. It's not clear whether this business is Ferguson or Harway. The building sign says Harway but the reserved parking signs say Ferguson. Is Harway a Ferguson company or is Ferguson a Harway company? There's only one business at this address but it seems to be having an identity crisis. (Update: Ferguson acquired Harway in January 2024, but, as of this writing in late March 2025, still hasn't rebranded anything other than the parking signs out front). Sorry, Ryan. You seemed awesome but your team members totally let you down today. I definitely see no value in spending money at what I thought was a local business that has been bought out by a national company and doesn't have anyone willing to help you when you walk in presale.

It was a long process but it was all worth the wait and the customer service, personalized service…read moreI received from Harway was second to none! I recently moved to Texas to build a dream home and decided to splurge on all the appliances. The builders I worked with suggested a big name appliance company here in Austin but they were incredibly difficult to deal with. Although I was going to spend more than $50k in appliances, the person at Ferguson would never return emails or phone calls. I was interested in the Wolf/Sub Zero lines and Harway came up as an authorized dealer so I decided to give them a try. My initial contact was with Dustin who was incredibly helpful from the first time we spoke all the way through delivery and installation. I had a general idea of the different appliances I wanted and Dustin was incredibly helpful making sure I picked out all the items I wanted. Their prices were essentially the same as the other appliance store, but the customer service at Harway is unparalleled. When I would call, Dustin would answer immediately or call back within minutes if he couldn't get to the phone. He always responded to emails in a very timely manner and for every concern or issue I had, he managed it flawlessly. Because of the backlog going on with just about everything, I went and ordered all of my appliances one year out from the estimated completion date of my new home. Initially it seemed most items would come in close to the completion date but the major items, refrigerator and grill, were going to come in later. And unfortunately, month after I had placed my order, I discovered I had missed the outdoor grill and cabinets and had to place another order. It was much later than the original order so I wasn't sure if I was going to get them before the house was finished. This would have been a problem since the grill had to be built into the house. No surprise, the house build kept getting delayed and delayed. And the appliances actually came in before the house was finished which was great since we were concerned if they were delayed it would hold up completion of the house. Unfortunately, we couldn't take delivery but Harway was amazing and just stored the items for us and there were ten major appliances. The other Austin appliance store was not going to store if the items came in and we weren't ready. Harway must have held the items for a month before the house was ready for them to be installed. But when the time came, they scheduled the entire installation and everything (refrigerator, range, wine reefer, ice maker, dishwasher, microwave, two warming drawers, an outdoor grill and ventilation hood) were all installed in one day! They also helped me find a company that built a custom duct for range vent because of our high ceilings. And for any issue, they were so quick to respond. And the biggest surprise of all, was getting ALL of the appliances. We were originally told it would be a month or two after we moved in before we got the range and refrigerator. But Christmas came early and we received all the appliances on the same day! And given all the appliances, the only issue was just a tiny little rubber stopper on the outdoor grill missing which they had someone come out and replace within days. If you are in need of a single appliance or outfitting an entire home as we did... you won't find a better place than Harway. And I'm sure everyone who works here is amazing, I can't say enough great things about Dustin! He will give you Five Star treatment and will not stop taking care of you until everything is to your satisfaction.

This store did a fantastic job hosting a project on 6/7. Kids were invited to paint a hammer for…read moreFather's Day. They provided the hammers,paints, brushes and lots of snacks. They were incredibly welcoming and friendly. Everyone on the staff treated kids like VIPS, and they ran their well organized event like it was the most important thing to them. It was clear to see they spent extra payroll and plenty of other extras on this event to be good neighbors. I'll be happy to do business here again!

I've used the twice to get lumber delivered - both times the prices were comparable (or lower) than…read morethe big box stores, everyone I dealt with was professional and friendly, and they even have free delivery! I recently needed lumber for a large project - I placed my order at 7:30 in the morning on a Saturday, the wood was neatly stacked in my driveway (as per my request) by noon!

This is pretty much a beautiful upscale store they cater more to the elite crowd. Yes it is…read moreexpensive but they do carry a lot of beautiful items I do remember buying about 20 wine glasses a few years back and they weren't what I thought they would be. But now they carry better quality and definitely the selections they have is going to be a little higher and more expensive. So you can save money here if you come at the right time do not come when it's seasonal items because they do tend to be on the higher value side. They do carry electrical items and they carry wine glasses and beautiful Christmas trees. I was searching for a certain wine glass I wanted to get 10 of them today except that it's Hit or Miss because they don't carry 10 items you have to order or find them in the store. So if you want to purchase several of the same wine glass good luck with that. I had wonderful service they're very friendly here and they will help you in every way they can that's what I thought was an absolute Plus. Like I said I usually like to come when it's not before Christmas or any holidays because that's where you will find everything higher in price. I will come back again of course and see if I can buy any items on sale after the holidays that's the best time to come. Great parking no problem here and very friendly customer service.

This is where I have shopped for decades when I'm buying gifts for "people who have everything."…read more Breed's has always been the kind of store where you could count on real service, too. The beautiful objects are still there, but the shop appears to be quite understaffed... and whatever staff there is is struggling to keep up. I genuinely felt sorry for them. This is an ACE hardware store coupled with a tasteful, high end and carefully curated and presented homeware selection, including tableware, gardening supplies, greeting cards, candies and candles and one of a kind objects for the home. A $2,400 candelabra, a Smeg toaster, an excellent selection of flatware, tablecloths and glassware... pretty pajamas, $90 votive candles... But what to do if you want to know the price of that set of Wedgewood china, or the Rialto flatware? Prices are missing on so so many objects. And you cannot find a staff member... And you only have so much time before you need to meet mom for lunch. Ah well. Many of us are trying to ween ourselves off of online shopping. Retail stores... this is your moment to recoup some ground.

While coming back form the Apple Domain Northside store, I saw the CB2 store. Pretty often I see…read morefolks with those black CB2 shopping bags when I am at the Domain. Then a light bulb went off in my head. This store was one of the ones that was on our list for mirrors. While they had some mirrors, none were the size we are looking for. I learned from on of the sales associates, Marley, that CB stands for Crate & Barrel...parent store. CB2 Domain Northside store sells sleek, modern and eye-catching furniture. According to a sales associate, due to the store's heavy foot traffic (Next door to the Apple Domain Northside store), they design window displays to grab the attention of potential shoppers. CB2 sells a selection of sofas, tables, dinnerware and other modern furniture and housewares. The store appears a bit eclectic, which I like. They had some usual shaped vases and unique coffee table sculptures. I purchased 4 water glasses that were on sale as I have broken at least that many over the last few months. These glasses were $2.50 each and made in Poland.

Not too impressed. CB2 used to have cool odd things, stuff you wouldn't find anywhere else. Their…read moreinventory has changed. Like you would find skull shot glasses, or cool looking desk stuff, hour glass, etc. now it's more of very over priced furniture. Small selection of kitchen dish ware and glasses. I guess if you want more of a variety, you should shop at Crate & Barrel. When I walked in, I was greeted, but they certainly were not going out of their way to help me. I made my way around the store in minutes. Unimpressed.

Ordered Honda lawnmower wheels from a Big Box store... and they shipped the wrong wheels. Then it…read morewas a hassle trying to return them. Called PartsTree and was told maybe 5 days to receive the shipment... we just got them off the front porch after 2 days. In addition, we saved money as compared to the Big Box store. PartsTree takes care of its customers.

Ordered a mower deck for around $300. Received a message that it was on back order, which is fine…read more What wasn't fine was the additional $400 shipping cost. Beware...this is a scam.

I am a developer and I can't say enough how great the service is- friendly fast and they are so…read morenice and have the best prices!!

Small selection but good prizes and good people. The washed river rock was muddy and if you want…read moredelivery, it's an extra $100 on top. Next time I'll go to Whittlesees down the street.

Blu Dot always has such a vibrant feel to it - this store is the same way. The two ladies here were…read moresweet and friendly, offering to help without being pushy. The collection is always fun for ideas and a couple of bookcases looked really good to us. Then Covid happened... My office has quite a few Blu Dot pieces and I think the aesthetic fits a tech startup vibe quite well.

I've been shopping at Blu Dot for almost 6 years now and I've had pretty good service until I met…read moreJo! She is What I look for in an employee for my own business, this girl is on top of it I don't know how she does it but she goes above and beyond always and makes my experience shopping here so damn easy it might actually make me buy more stuff than I need haha anyway I just wanted to comment about how great my experience always has been with her!! xoxo