Concord Mazda is the real deal, and Marie Ang made my car-buying journey truly hassle-free. Marie's attention to detail shines--online application, personalized vehicle walkthrough, and even a full gas tank. But that's not all! Anibal Seminario, our finance guy, was a rock star too--super knowledgeable and efficient. Unlike other dealerships (cough Dublin Mazda cough), Concord Mazda gets it right with efficiency and personalized service. Skip the headache and head straight to Concord Mazda, especially if you're lucky enough to work with Marie Ang and Anibal Seminario. read more

Consider this dealership for your next vehicle purchase and services to keep your Mazda running like new! Friendly staff with great lounge area and beverages while you wait! read more

Don't come here unless you have time to spare or bring something that will keep you occupied for more than half a day. I've come in twice since I bought 2018 CX5 and in those 2x, I've paid more than $800 and spent a day and half waiting on my car. Services seem overpriced, not only on their different service pkgs but for example, oil filter and change is $89.99 AND that's on a discount! Customer service is also dependent on the service advisor you get. After waiting over 4 hours for a regular 30k mile maintenance service, I've heard different advisors treat customers differently. Some are extra attentive, others you have to ask for an ETA because they simply won't follow up with you regardless of how long you've been there. I can name drop because I took note of their business cards, but that would be reeaall petty. Also, everyone who was in this center at 8am this morning (12/28) has already left! Why am I still stuck here?! If you have previous documents of the condition or previous work done on your car, bring them or take note, because they'll try to upsell you on things you "need" to get fixed right away when in actuality, you probably don't. My advice, always get a second opinion. At this point, I'm fed up. In combination of the price you pay and the long ass hours you have to wait for your car, it's just not worth it. If anyone has a recommendation for a reputable, affordable, and time efficient auto body shop, message me. read more

Just bought my new Mazda 3 turbo Hatchback here with Jaky as my salesperson last week! She made the whole experience pressure free and she was super nice, chill and knowledgeable about her product. I came in last Sunday to test drive a couple of vehicles with Jaky. I contacted her the following day to make a decision. They delivered my car from their sister dealership in San Jose. And By Wednesday I had the keys in my hand. Overall the buying experience was super easy and I appreciated the hustle that Jaky, Paul and Dale put in for me to get the exact car that I wanted in a timely matter. Jaky even worked during her days off to secure the deal for me and I don't advertise working weekends but when it's done for you, you must applaud the effort. These people know and care about their product and their customers and it shows. If you're in the area and are looking for a new Mazda, look no further than this place and definitely have Jaky help you find the one! read more

I recently got my Mazda cx-5 here, and it was a great experience. I think they are the most sincere dealership in the Bay Area with the best and transparent prices. They are also very willing to work with you to make it happen. I was still jet-lagged when I bought my car and it was very kind of Dan to drive all the way to deliver the car to me. I really appreciate his patience and help. I would recommend him, and Concord Mazda to everyone who's looking for a Mazda read more

Concord Mazda - Car Dealers Near Me - Concord, California

My old yet trusty Mazda had a recall. Husband wouldn't let me drive it as it was a seat could come undone issue- he called it a death trap.. I called and made an appointment and Shawn in service kept me in the loop the whole time. Dropped it off Thursday and picked it up Monday. I have my little zoom zoom back! Thanks Shawn and Concord Mazda! read more

Amazing experience with Adrian who helps us buy a car for my son. He was so nice and patient. Overall all the people who work in this agency are great and nice. And the place looks amazing. read more

I've been going to to them for service on my Prius ever since I purchased my car from their dealership in 2019. The staff and customer service is always stellar. I've never had a bad experience there. I appreciate the honesty in their abilities and availability on if they can fix something and how long it may take to do it or order parts. The new service center is so nice and relaxing enough to wait there while I get my routine oil changes. Plus location is great because if you don't want to wait there you can walk or have an Uber called to go to the shopping center down the street. Mazdas service center has always been upfront with me about pricing for my initial service as well as anything they may catch while performing my oil changes and notice it needs attention. Coming here to get my car serviced is a bit out of my way since I live across the bridge BUT honestly, the service I receive from front staff and the mechanics makes it worth it plus they keep my car in tip too shape so I can roam the road safely. I highly recommend them. read more

My Mazda 6 turned 10 years old without requiring any repairs so I decide to splurge with a visit to the dealership. Eric Olson took good care of me in recommending service the dealership was well equipped to perform, and leaving the simple routine maintenance to me to keep costs down. I made myself comfortable in their vast waiting area and was soon presented with a video inspection of my car by the technician. Eric and I discussed needed service, no pressure, and agreed on a prudent work order. I was provided with a loaner vehicle free of charge and came back the next day with all the work done and now have a renewed sense of confidence in my Mazda's next 10 years. They weren't cheap, but did a prompt service had all the parts in stock, warranted the work for 12 months, and were professional and couteous. An overall pleasant experience. read more

The sales process was great. The service is non-existent. First, in May (9 months after I got my car), the engine malfunction light came on. I called the dealership to figure out what was going left. No one picked up the phone. Let a message, no one returned my call. After repeating that a couple of times, I just called the sales department, which sent me to voicemail again. So I gave up and just went into the dealership without an appointment. It turns out that the engine malfunction light was caused by a software issue. Second, in June, a rock cracked my windshield. The dealership sold me a windshield warranty, so I called them to repair my windshield. Again, I called no one picked up, left a message, etc. I also "chatted" with their service department, twice. Even though I was promised that someone would return my calls, that didn't happen. Eventually, I got in touch with someone who needed to call me back after she spoke with her supervisor. She never called me back. I figured it out by finding the information and contacting the warranty company directly. So if customer service is important, I would suggest another dealership. read more

I took my car in for regular service. I was informed it would take two hours or less so I elected to wait at the dealership/ service center. There was a comfortable waiting area with charging ports for phones and or lap tops. There was also free Peets coffee which you chose and brewed per cup. I received a text with a link to a video recording g of the inspection of my vehicle along with a status update. My vehicle was done well under the two hours promised. If you're looking to have your Mazda serviced, Concord Mazda is the place to go. read more

Absolutely the best car experience I have ever had. I had a very specific vehicle in mind for my next lease and Marquis, along with the wonderful finance team, was able to get me exactly what I wanted at a lower monthly price than my previous lease. I didn't think that was possible in the current auto market, but they did it. All of this, while negotiating exclusively via email and only being required to meet in person to sign paperwork/pick up the new vehicle. A+ read more

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I was given Marie Ang's contact from a family friend. She was able to assist me in with what I wanted/needed above and beyond. She provided great communication and assistance in the whole process. Made the dreaded paperwork/credit check as speedy as possible. Overall, my experience was great and I have no complaints. I appreciate everything Marie did/provided for me! I also shared a few moments with Anibal, the finance manager. He was also great in explaining all the legal/paperwork side of things. read more

There's no comparison between this dealership and the rest. Everyone I worked with, especially Gregory Miller, was great. The entire process was smooth, fast, and everyone understood what to do and how to do it professionally. Couldn't have asked for more out of a car-buying experience. If you're looking for a Mazda, look here. read more

Eric did a great job helping with my oil change! Professional, efficient and thorough. Two big thumbs up!

I wasn't trying to buy a car today but I wanted to test drive a Cx30. I stopped in around 1pm on Saturday and the dealership was busy. Jakelin Flores was available help me test drive a couple of cars. She was super knowledgeable about Mazda and it's competitors. She was also Friendly, easy going and super helpful and made the car buying process less painful. She went the extra mile to find the exact car that I wanted and completed the sale! Go see Jakelin if you're looking for a Mazda! read more

Had a good experience. Erik Olson took care of everything. Mazda has always taken care of my car and happy with the customer service. They go above & beyond. Their waiting area is nice. They always have coffee & water. It's a nice & relaxing place while waiting for my car. read more

Before going to Concord Mazda, I checked the online websites for 12 local Mazda dealerships. Only 3 dealerships show accurate prices. Some dealerships put dealer "Markup" stickers on the windshields to play the negotiating game that's focused on you paying more. Concord (DGDG) Mazda has up front pricing with dealer discounts and rebates online so you can eliminate the bullcrap other dealers use. Alex helped us every step of the way, he brought over the exact vehicle from their sister dealership in San Jose. His knowledge of every detail of every button and feature on the car is amazing considering all the models and trims that exist. The GM even hobbled over on his aching hip to help clarify how to complete a cash sale the easiest way. The dealership doesn't work on commission and every member of the team is professional, polite and actually care about their customers. If I wasn't retired, I would love to work here. One of the best car buying experiences I have ever had. Seriously, do your self a favor and call Alex Negron for your next car. The Mazda CX-30 Turbo is an awesome car. Zoom Zoom!! read more

1 star just because the sales guy was nice, other than that, service was terrible. My daughter bought a her 1st car last November. It's new but found out after signing that there's a paint scratch. They said that they will schedule a paint job for us. My husband and I dropped off the car 2 days after buying. No calls for update after 4 days, I called them and was told that they don't have a record of service, panicked a bit so my husband and I went to the service center to check. Once in there, they can't find anything just because the person who handle the paper works was off that day. After few minutes they found the paper and made a note for the person in charge to give us a call Monday. Monday came still no call, I called and was told the person was still off. So annoying. After a week, they said the car was ready. Since my daughter will be coming from work, service department was already closed but the sales people will be there to give her the keys. Upon checking and excited to go home, the door handle on the left passenger side fell off!!!! What's going on! They didn't even check before giving it back to us. Ending my daughter wasn't able to bring it home at that time. She waited again for several days again!!! Never coming back. read more

Jakelin Flores is great to do business with! My daughter purchased an Audi at Concord Mazda and luckily Jakelin was our salesperson. She was patient, funny, communicative, knowledgeable, honest, and so wonderful to work with! The team there is top notch and ready to help. We'll definitely use this dealership again! read more

One of the best car shopping experience. Justin Eres is by far one of the best rep I've worked with when it comes to communicating at any car dealership. Justin was upfront, transparent, and helped us provide the best deal on our new Mazda CX-90 PHEV! I'd highly recommend Justin and Concord Mazda!! read more

After a year in storage, I brought my car into a different Mazda dealership to get an oil change and check up. The car should have had a pristine check up since I spent $2,754 at Concord Mazda for a 115K checkup where all of the fluids and filters were allegedly supposed to be replaced. I saw a video of the fluids and filters that were extremely dirtly that looked like they hadn't been replaced in years. It's borderline fraud when a business charges $2,754 for services that they didn't actually perform. Absolutely outraged. read more

What a great place to take my car for service. Really great surroundings while you wait if you choose to do so. Trevor was great to work with. Coming up on my 30,000 mile service and he informed me of how I could save some $. Who does that nowadays? I had crayon marks made by a little Picasso on my interior. I'd given up hope. They got it out! They are friendly and professional. I'm still in love with my CX 5. Thanks Concord Mazda Team! read more

Where do I start? My fiancé and I were looking into getting a new car and Concord Mazda absolutely delivered. We had such a great experience and the whole time we were there, it was a hassle free experience. We were immediately greeted by Marie Ang and she was quick to help us find our car. We ended up getting a new 2023 Mazda CX-50 and we love it. It's a great upgrade. During the whole process, Marie was updating us and making sure we had water and a snack. We felt welcomed and it didn't feel like your typical car buying experience. If you're looking for a new car, go to Concord Mazda. read more

Concord Mazda - 2023 Mazda CX-50 - Car Dealers Near Me - Concord, California

Unhelpful service advisor. Poor communication. Under deliver on their promise. Get ready to pay up. I brought my car in on 5/10/23 (car was purchased from this dealership on 4/22) because the alignment was off (pulling right). They corrected it free of charge but I had to wait almost 3 hours for alignment and oil change (they promised 2 hours), no big deal. Not even 3 weeks after and the car alignment is pulling right AGAIN!!! I bring the car back today 6/6/23 to have the alignment adjusted. This time they charged $180 for the alignment. They blame the new aftermarket wheels and tires I put on the car that is causing the alignment issue. In what world installing a new wheels and tires cause alignment issue, is Mazda cars that fragile that taking off and putting on wheels cause the alignment to be off? I was offered NO explanation by the service advisor, just told to pay up. ALSO, this time I had to wait ALMOST 4 HOURS (was promised 2 hours again) just for the alignment, making me miss another appointment. At this point I had no energy to argue with the service advisor so I just pay and leave to get away from this dealer. Later I tried to call their service department manager and got the "he is not available right now but you can leave a voicemail for him". At this tike I have not gotten a call back. So, I do not recommend this Mazda dealer for service and I will bring my car somewhere else next time. read more

Concord Mazda - INVOICE - Car Dealers Near Me - Concord, California

Greg was awesome. We test drove two cars. He was very knowledgeable about the cars I drove. The negotiation and purchase processes were also very easy and smooth. Thank you all. read more

Great purchasing experience. Jakelin, Z, and Marie were fantastic. Polite, friendly, and professional. Beautiful car. Thanks guys!

With an addition to the family, my wife and I went SUV shopping. We visited many dealerships of all brands and we found a great one at Concord Mazda. When we walked in, we met with Marquis Agee. I can't state enough the positive experience that Marquis brought, he was very knowledgeable and personable without giving off an air of pressure in the sales process. We know there are a lot of Mazda dealerships in the Bay Area, but it was because of the level of engagement and transparency that we chose Concord As someone who has purchased many vehicles overtime, this has been the smoothest transaction by far. There are no hidden fees or gotchas like I was anticipating. We did negotiate on the transaction, and we were always provided a reasonable and logical response on what could or could not be accommodated. Toward the end of the buying process, we worked with Aimal, the sales manager. Aimal was great to work with as he checked in with us to make sure everything was on schedule - it's not always the easiest buying a car at the end of the day near a baby's nap time. The rest of the staff at Concord Mazda are very friendly as well and provide a family friendly environment. read more

It was a great experience I love my suv. Mazda has the best customer service, Jakelin Flores and Anibal Seminario are very professional, outgoing, friendly and specially explained me everything with patient and details, process was quick and easy. read more

Concord Mazda - SUV Mazda - Car Dealers Near Me - Concord, California

I had the best experience with Mazda Concord, Scott my advisor was amazing and knowledgeable. It was hassle fee, no haggling and very organized. They appreciated my time and but did not make me feel rushed or pressured. The sales manager Aimal was helpful in getting the best financing and rebates available. Paul the finance manager was helpful in making sure I received my Mazda loyalty rebate and reviewed all the documents for the loan and DMV. They were fun to be around during the process and it felt like I was working with friends. I upgraded my Mazda 3 (that I loved) to the Mazda CX - 5 and I am completely in love with my new car. Scott made sure I got everything I wanted and more, all while helping me stay in Budget. If you are looking for a Mazda and a wonderful friendly buying experience, than look no further than DGDG Mazda Concord. read more

Concord Mazda - Car Dealers Near Me - Concord, California

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The service department really let me down. My vehicle was still under its warranty period so the backordered part was covered. It was in back order for 2-3 weeks so thankfully they gave me a loaner vehicle. When I was contacted Friday at 10am via text that my vehicle was ready I was excited. I brought the loaner vehicle back that same day at 4pm. When they brought out my car it was absolutely filthy. It didn't even look like my car it was covered in so much gunk and debris. I was appalled that they would return a vehicle in that condition. I surely didn't drop it off looking like that. It makes me regret returning the loaner vehicle with more than half a tank of gas. I got my car returned and immediately had to get it washed and detailed because I was embarrassed to drive it. I called and left a voicemail at the service department and never received a call back. Would not recommend the service at Concord. read more

Concord Mazda - Car Dealers Near Me - Concord, California

Helped an elderly friend purchase a 2021 Mazda CX-3 the other day. Marquis Agee was great throughout the whole process. In fact, I had met him about 3 months earlier to start looking at cars and he was gracious enough to let me have a look without test driving because my friends weren't ready yet. He even offered to let me take the car to them. That didn't work out because my friends came upon health issues. Fast forward to now and here we are with a brand new Soul Red CX-3 which my friend is tickled about. She absolutely loves the color and the size fits her perfectly. I went back to Concord Mazda because Marquis was in contact with me the whole time. Just enough but not too much to see how things were going. I was finally able to bring my friend in and she was hooked when she saw the car and then drove it. Over all, an excellent experience with Concord Mazda and Marquis Agee. I would recommend a trip there for their pricing, their friendliness, and ease of purchase. Go see Marquis! read more

Concord Mazda - My happy friend with her new 2021 Soul Red CX-3 sold to her by Marquis. - Car Dealers Near Me - Concord, California

Go see Khan if Interested in a new or used Mazda. He's a cool guy, knowledgeable, listens and is a no pressure kind of salesman. We bought a 2023 Cx-3 carbon edition and the wife loves it. Again, make an appointment to see khan and you won't be disappointed! I failed to give a shout out to parts and service, all good people who car about helping you maintain your vehicle. read more

Great Experience at Concord Mazda with Anibal! I bought a Mazda CX-5 Carbon Edition from Concord Mazda and was really impressed with the service, especially from Anibal. He was straightforward, knowledgeable, and genuinely helpful throughout the process. Anibal understood what I was looking for and didn't pressure me into making a decision. He answered all my questions clearly and made sure I felt comfortable with each step. Anyone in the market considering buying a mazda i would highly recommend you work with Anibal. A true professional. The dealership itself was clean and welcoming. The whole process, from walking in to driving out with my new car, was smooth and hassle-free. Overall, it was a positive experience. If you're looking for a Mazda, I recommend stopping by Concord Mazda and asking for Anibal. read more

Robert Turner sold me my Mazda CX-9 and he was extremely helpful, answered all of my questions and made the experience of buying a car less stressful. Even a week after the purchase when I had some questions, Robert was quick to respond and made sure I was taken care of. Go see Robert at Concord Mazda if you are looking for a great car. Thank you Robert! read more

Concord Mazda - Mazda CX-9 2018 - Car Dealers Near Me - Concord, California

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I have had really great experiences with Concord Mazda. I've been there twice for routine maintenance and once when I got towed for a flat tire. Eric has been really easy to work with and has accommodated my needs. Besides he's just a nice person. The person who cleaned my car was exceptionally attentive to details and did a great job. Prices were reasonable, but never cheap, which I've learned expect from any car dealership. read more

Let me just start by saying that I have been a steadfast Honda girl for upwards of 18 years and then I met Robert Turner when my boyfriend bought a CX-5 a few months ago. Fast forward to a week ago when I decided to retire my 2008 Honda Fit and look for a new car (I know--my timing of course is terribly off with the lack of inventory, but this is how my life goes). Originally I was in the market for an HRV but remembered the CX-30 when Robert was touring us around the dealership, so I decided to send him an email inquiry. From beginning to end Robert was amazing! He and his sales manager Paul Howard hustled to find me what I was looking for and poof(!) they did! We discussed financing and again, they went above and beyond to get me the best deal and did. I had been talking to other dealerships in-between (just to be smart) and they were not as up-front, accommodating or instilled any confidence in me to buy anything from them whatsoever. When the day came to pick it up the GM Greg Kinney went to San Jose himself to pick it up and make sure that I got my car that day. The amount of care and attention I received from Concord Mazda every step of the way far exceeded my expectations which were low considering the other dealerships I had been speaking with. The GSM Jalil Hamidi and Finance Manager Anibal Seminario ("Sammy") also made sure that I was well taken care of. I never would have expected to have so much fun and enjoy the people at a car dealership during what is typically a stressful decision but hands down - the sincerity of everyone here shines through and I will Yelp it out from the rooftops - if you are in the market for a Mazda or any car really... GO DIRECTLY TO CONCORD MAZDA TODAY! Thank you Robert, Paul, Jalil, Sammy and Greg, you are all rock stars in my book and made my month with this experience and purchase. Disclosure: I am not one for writing reviews, but they absolutely deserve all the kudos and recognition. read more

Five stars does not BEGIN to describe my experience with Concord Mazda. Last month, I'd reached my time to get a new car and it's such a stressful process, especially now that there apparently aren't any cars! It's more competitive than finding a job. In a last ditch effort at 5 pm on a Monday evening, I called Concord Mazda, expecting them to tell me they did not have the car I wanted, or that they only had the higher priced premium edition. I was met on the other line by the friendliest voice and most helpful salesperson I've ever met. Arin was an absolute delight to work with and she sold me my dream car! Please please PLEASE go to Concord Mazda to meet your next vehicle needs. They will not disappoint! read more

Everybody I spoke to on the phone were all very helpful and pleasant. They are great with communication and timing. They even delivered my car to me early, while also working with my tight schedule. Reliable, prompt, friendly, and great servicve. read more

Walked into the dealership with my wife and infant son. We were shopping for a CX9 or CX50 and had a bunch of questions. Sadly, no one acknowledged us. There were plenty of sales staff sitting in their cubes but no one even looked at us or said hello. The only person to say something to us was the young gentleman wiping windows on the cars. He was kind enough to greet us as we walked ourselves around the lot. After 30min., We walked out disappointed. read more