A Benchmark for What Auto Service Should Be Our 2001 Toyota Tacoma V6 is a great truck, but it had been sidelined for years due to medical issues, sitting under a tree without even an oil change. Taking it to Concord Auto Service was the best decision we could have made. From the start, we were impressed. Our service advisor, Anthony, made us feel listened to and carefully taken care of. Their use of technology was a game-changer; they immediately sent a link to a detailed list of needed work, so I didn't have to struggle to understand technical details over the phone. Anthony stayed in constant contact, ensuring we were informed and comfortable with every step. They completed the work more quickly than estimated. When we picked up the truck, we were blown away by the extra mile they went: the owner comped us some parts due to the large job, they had cleaned the interior, and even power-washed the truck bed, which had literally become one with the tree it was parked under. As a final touch, they ran out and changed our windshield wipers for us. We now have new tires and the peace of mind that our old Tacoma is safe and reliable for the long haul. If you are looking for a mechanic that combines expertise with integrity, compassion, and stunning attention to detail, look no further. Thank you, Anthony and the entire team at Concord Auto Service. A masterclass in customer service and technical expertise. read more

I really can't say enough good about the service. Always honest. Helpful and take good care of each person. More than once they have advised me good counsel and exceeded my expectations. Once I went in for service and they told me I didn't even need it. They took the time to show me how to do what I needed. You can't find a better business in my viewpoint! read more

Good communication, quick service, fair price, only fixed what was needed for my high mileage service.

My car's been driven a lot, so it was time to replace the front brake pads and rotors. Appointment was at 10 AM and they took it in right away and finished quickly and efficiently. Highly recommend this auto repair shop -- he does a great job! read more

Friendly and professional service. Good location, easy access and plenty of room to park. Clean and bright shop. Knowledgeable staff. read more

Anthony provided excellent service and took the time to make sure I understood what service might be required. Mainly just an oil change and filter change. I felt prices were fair and Anthony was professional and easy to work with. My car is a 2010 Audi A4 and I will continue to use Concord Auto Service. I was very pleased. read more

I came in to get some work done. The work was done professionally and they took time to explain what was done. I found the people friendly and courteous I would recommend for anyone needing car service to go to Concord Auto Service It is a shame I can only give them five stars. There needs to be six read more

Concord Auto Service is fair, transparent, and honest. I never worry about being over charged. Repairs are always permanent and my car, though quite old, has never broken down. I've recommended friends go there and they always thank me later for doing so. read more

These guys are very good at diagnosing & fixing cars. Prices are pretty fair as well. I will absolutely take my cars to them and I would highly recommend them to anyone and everyone. Very professional, knowledgeable and personable. Even the owner himself shuttled me home the last time I was in & dropped my vehicle off. read more

Anthony and his crew are great. I came here after purchasing a new set of tires on my wife's car looking for an alignment (because my usual mechanic doesn't do alignments). Anthony reached out to let me know that while he could align the vehicle, it would make more sense to first replace the lower control arms, which had cracked bushings and had limited life left. I thanked him for his diagnosis and let him know that I'd take care of that piece of my usual mechanic, which he completely respected. Came back a few days later and received an excellent alignment service. I'll most definitely be back in the future. Anthony and his crew are honest, communicative, and professional. I'd recommend them to anyone looking for a trustworthy mechanic that will make sure their car is safe and running well. read more

A long overdue review. These guys are fantastic, from the owner to the shop guys. I have taken several of my work vans and personal vehicles here for service. Prices are fair, service is excellent and quality of work is top notch. I will continue to use them! read more

Took my vehicle to this shop for diagnostic(reasonably priced) and really appreciated their time and attention to detail. I received a detailed description of what was done and what I should do in the future to keep the car from failing without undue cost. read more

Concord Auto Service did a transmission service on my 2002 Corvette. The work done was first-rate and the cost was reasonable. The mechanics are easy to work with and had no issues with the questions I had. read more

My car needed a belt and spark plug replacement, and we came across this highly reviewed and rated by customers on yelp. We were able to get a cost estimate over the phone, which I really appreciated, and on the drop-off day, everything just went so painlessly smooth. We dropped off our car at around 8 AM, and about two hours later, we were told that it was ready for pick up. And they gave us an option to pick it up at any time before they closed at 5 PM. We picked it up around 4 PM, got there and paid and it was done. I would definitely consider this place again if I need any car service in the future. read more

Concord Auto Service - Front face - Auto Repair Near Me - Concord, California

Wow. Fast, convenient, and knowledgable. You can't beat this price except maybe Antioch ;). - highly recommended

This is my second recommendation for Ken's service. He is honest, aims to satisfy the customer completely and takes responsibility if something is not to your total satisfaction. read more

Top hose fitting on our 1999 Tacoma P/U cracked. Got a tow to Concord Auto Service on the weekend. They installed a new radiator, thermostat, and hoses on Monday. Totally friendly and competent service as usual, either quick turnaround. Ken and Co. are the best. read more

I recommend everyone use Concord Auto Service. They are so kind and so efficient. I had them inspect my car for a long road trip and they only found things that I knew needed to be handled. They don't try to sell you on anything and their prices are very competitive. read more

Normal service fees. Nothing crazy. Reliable. They don't scam you or pull a fast one. Will return.

Excellent service, very professional, offered up honest and practical advice. Thank you much appreciated

Best mechanic I've ever been to. They're all very nice and chill and they don't overcharge you for anything. I was having problems with my car sensor and they kept it overnight, ran some tests, and they didn't charge me anything! Would recommend to anyone :) read more

Needed to have brake/rotor job done urgently to fix a braking vibration issue at a shop within walking distance. Called and was pleasantly surprised to be able to schedule appointment for the next day. Ken seemed very direct and was able to help me resolve my problem although i did have to pick up my car the following day due to the additional work involved to replace the control arms. read more

Have to give Ken and his staff another shout out. My son's truck broke down and the tow truck driver took it to a shop we weren't familiar with. After charging us an arm and a leg to repair the truck my son went to pick it up. After driving away, my son's drive shaft came off and he was almost in an accident. The owner apologized and said he would repair everything. Mistakes happen so I allowed him to. Got the vehicle back and 10 minutes into the drive the check engine light came on and car started making a horrible noise. Called Ken up and asked if he'd help us and he made room for us the following day. Ken was able to identify that the previous shop had put a bent drive shaft on the vehicle and performed substandard work on the repairs. Because of Ken we were able to get my insurance company what they needed and my car is now being repaired the correct way. Only mistake we made was not going to Ken and Concord Auto Service in the first place. Mistakes will happen with all mechanic shops, but once you have an honest shop like Concord Auto Service you should go no where else. Can't speak highly enough about Ken and his people. They have helped me and my family move on from this horrific experience and I know my son will be safe when he is back in his car. Take Care! read more

Very transparent. Felt like I was in good hands and they gave me honest and quality guidance. I don't want my car to break again, but I feel better knowing where I can take it confidently in the future. read more

Best mechanic shop. Have tried meny shops over the year's, and concord auto is the best

The got me right in for an oil change. The staff is friendly and helpful. This is the service shop I will use for all non-warranty work.

Great service, reasonable prices, had me in and out within a few hours of dropping off my car. Very happy I found this place and will be taking my 20+ year old Honda to them moving forward! read more

I love this place, concord auto service is great! The works is fast and efficient and reasonable. The owner Ken os always easy to get a hold of. read more

Great service and a trustworthy group! The price is right! If you need your vehicles oil changed or something you got quoted somewhere else and are looking for a second opinion, these guys are the place for you. They will not kill you on price, they are honest, and know the trade! 10/10 read more

BRIAN is fantastic! My moms car has been acting a little crazy. I do my best to keep her safe. I initially took this 2015 Honda Accord elsewhere to get diagnosed. Needed a starter replacement Their quote was a little expensive, so I called around and I stumbled upon this gem!!! Brian is such a breath of fresh air. There was a lot of back-and-forth when bringing the car there because of course, every time I drop the car off it would start. (Eye roll) He didn't want to just fix the starter without knowing for sure if that was really what's wrong with it. He could have easily shrugged his shoulder and just gave me a new starter but he wanted to make sure he diagnosed the starter himself before fixing it. (The damn car wouldn't start anywhere else but of course when I bring it there- it starts) It's soooo nice to come across someone who wouldn't just nickel and dime me. The past three years have been difficult- I've been fighting an autoimmune disease and I deal with crappy ppl for most of my days so it brightened up my days a bit coming across Brian. He's professional, honest and accommodating. Definitely will recommend everyone who comes into my business to go to him! Thank you brian! read more

Wow called to get an estimate on my 2021 Kia soul and Bryan(hope I spelled that right) answered I explained to him the sound of my car.... He brought to my attention there were a few recalls and I should look Into it. He stayed on the phone while Il looked it up and advised me of a few things to look into. Wow thanks that's solid had to leave a review not only good value customer service and great track record even on the phone they keep it 100 With you. Hey manager buy that guy some lunch and if he the manager owner get him a gift card lol thank you if I need service on this issue or the future I will be coming tomorrow You all and recommending you also. read more

I thought I needed a new head gasket but they said I didn't, they just changed the air filters and saved me a lot of money.

It's tough to find an honest and competent mechanic these days. This shop is both. Quality work with the needs of the customer paramount. Ken knew I needed my vehicle and did everything possible to make sure I had it when promised. I highly recommend this shop. ​​​ read more

THANK YOU so much for coming to the rescue so quickly! I had a friend accidentally lock her keys and kids in the car so she was obviously in a panic! I called and Ken the owner sent over Long to come to our rescue! In just 5 minutes Long came to our rescue and helped get the door open with no damage! Amazing customer service! read more

My 2010 Nissan Murano broke down while driving on the freeway. Smoke was coming out of the engine, and the engine temperature was extremely high, and the check engine light came on. My insurance towed the truck to Nissan Auto Dealership in Concord, whom did a diagnostic - I need a new radiator, hoses, and temperature gauge. The estimate was mind blowing at Nissan Concord. I could not afford it! I was so desperate, so I went to Yelp and found this place! I saw the great reviews and had had my vehicle towed here. Everyone was very professional, great communication, and excellent price! I am not going to the dealership for car maintenance anymore. They charge an arm and a leg! I will be taking all my vehicles to this place for my maintenance! 10 out of 10 service! Thank you. read more

Ken and his team are honest, reliable, and excellent when it comes to customer service! Needed to get an oil change and my current car shop is closed due to COVID-19. I discovered Concord Auto Service through Yelp and decided to give them a try after reading many of their glowing reviews. Welp, the people have spoken. I couldn't have asked for a better experience! Called and made an appointment for an oil change and the entire process was quick and easy. Ken was really helpful and informative. Upon them doing a routine inspection, Ken warned me that my front brakes were down to 2 mm and recommended that I get them replaced as soon as possible. I brought my car back the following week to get the front brakes replaced. Ken provided shuttle service for me while my car was in the shop. I dropped my car off around 8:45 am and they finished the service around 1:45 pm. I'm really impressed with the great service that I received here. Because of this great experience, I'll continue to come here to get my car serviced in the future. Sending a big thanks to Ken and his team. read more

I had my brakes done. I made an appointment and they took good care of me. they were swift and got my car back to me faster than expected even with me adding on extra services. great job again guys. That is why I'm a repeat customer. read more

At concord auto service yor are not only satisfied with their job but you will be very happy because of their excellent service they would only not do your oil change but repair or replace whatever parts that need to be fix... in other shop they would only do the service you requested, over all two thumbs up for Concord auto service... read more

Love this place because the honest service. I've taken both of my cars here on separate occasions. I took my car here bc my check engine light came on, they told me the issues should be covered under warranty and I should take it to the dealership instead, bc they would likely do the work for free. I don't know much about cars, they could have easily not told me that and charged me who knows how much. These are good honest people, and also good at what they do. Got the breaks done on my Porsche Panamera as well and I'll be back for sure. Thanks a bunch! read more

"An honest mechanic is hard to find" Not true. You just found one! No problem making an appointment. They promised the job would be done in one hour, they finished in 45 minutes. read more