This review is way overdue. I know I took too long to leave it but better late than never. I know a lot of people have a hard time finding a trust worthy auto service shop, I was one of them looking all over Concord. I came across this shop because my friend knows the owner. First time I came here was for a basic oil change, since then it has been about 3 years now trusting these guys. Ken is the owner, him and his team are quick to respond and have a great system when getting your vehicle worked on. They will send you a link with a break down of the work and cost before proceeding you will have to sign it. I had a couple of my trucks with an oil leak, their mechanic Jimmy is the man. He has fixed a couple of my trucks and I just couldn't be happier. If you are looking for a good auto service place this is the place you can trust. Give them a try and I promise you won't be disappointed. Thanks again Ken and your team for always taking care of me. read more

They tried to charge me $1,800 for a radiator replacement during a routine 96k service, claiming it had a hole. Took it to the dealer for a pressure test--system holds pressure perfectly. Watch out for predatory up-selling. read more

I had a great experience at Concord Auto Services. I brought my Ford Escape in this morning and the man who helped me (I believe his name was Anthony)was nice and explained everything to me that was going to happen and how much it would cost. Not only was it affordable it was fixed and ready same day. This is an honest auto shop and they do great work! They have new customers from my family. read more

I had a great experience at Concord Auto Service. I was impressed with the shop and the service the first time I came in, so I returned when my other car needed an engine light diagnostic and was overdue for service. I couldn't be happier with the work they did. The shop is spacious and clean, and the staff is friendly and knowledgeable. I had the pleasure of working with Anthony, and I also met Ken and Jimmy--they were all great. Anthony took the time to explain the repairs my car needed. When I picked up my car, he went over all the completed repairs and was happy to show me the old parts after I mentioned that I was curious to see them. Scheduling an appointment was easy. The repairs were completed on time, and my car is running great now. It's a great feeling to have an auto repair shop that I can trust. I will definitely be coming back for future maintenance and repairs. read more

Concord Auto Service has been taking care of our two cars for the past two years, and I honestly can't say enough good things about them. Ken and Anthony are fantastic -- super honest, friendly, and the kind of people who genuinely care about their customers. They always take the time to explain what's going on with my cars without ever making me feel pressured into unnecessary repairs. Their pricing has always felt fair and reasonable, which is hard to find these days, and the customer service from the entire team is consistently top notch. It's rare to find an auto shop with people you can truly trust, and I'm really grateful I found them. read more

I really can't say enough good about the service. Always honest. Helpful and take good care of each person. More than once they have advised me good counsel and exceeded my expectations. Once I went in for service and they told me I didn't even need it. They took the time to show me how to do what I needed. You can't find a better business in my viewpoint! read more

Family owned business that is extremely trustworthy. The owner Ken is a great guy and always makes sure everything is done correctly.

This is one of the best auto repair experiences I've ever had. Ken and Anthony were great! Ken patiently explained what was wrong with my A/C, how they were going to fix it, and what to look out for in the future. I ended up paying much less than what I was quoted at Big O Tires. Thank you, Concord Auto Service! read more

Friendly and professional service. Good location, easy access and plenty of room to park. Clean and bright shop. Knowledgeable staff. read more

Anthony and his team are lifesavers! The service team at Hyundai in Concord told me my AC Compressor needed replacing and quoted me $3,200+ for parts and labor. I decided to look into other options and came across Concord Auto Service. Making an appointment is super easy, and they're extremely communicative. Anthony is very kind and knowledgeable. He and his team definitely know what they're doing! It turns out my AC Compressor was fine, I just had no refrigerant and a faulty relay. Thanks to Anthony and his team, my AC is now working great! They saved me almost $3,000, and I'm so grateful for their expertise and honesty. I'll definitely be coming to Concord Auto Service from now on! read more

Good communication, quick service, fair price, only fixed what was needed for my high mileage service.

My car's been driven a lot, so it was time to replace the front brake pads and rotors. Appointment was at 10 AM and they took it in right away and finished quickly and efficiently. Highly recommend this auto repair shop -- he does a great job! read more

I came in to get some work done. The work was done professionally and they took time to explain what was done. I found the people friendly and courteous I would recommend for anyone needing car service to go to Concord Auto Service It is a shame I can only give them five stars. There needs to be six read more

Anthony provided excellent service and took the time to make sure I understood what service might be required. Mainly just an oil change and filter change. I felt prices were fair and Anthony was professional and easy to work with. My car is a 2010 Audi A4 and I will continue to use Concord Auto Service. I was very pleased. read more

These guys are very good at diagnosing & fixing cars. Prices are pretty fair as well. I will absolutely take my cars to them and I would highly recommend them to anyone and everyone. Very professional, knowledgeable and personable. Even the owner himself shuttled me home the last time I was in & dropped my vehicle off. read more

Anthony and his crew are great. I came here after purchasing a new set of tires on my wife's car looking for an alignment (because my usual mechanic doesn't do alignments). Anthony reached out to let me know that while he could align the vehicle, it would make more sense to first replace the lower control arms, which had cracked bushings and had limited life left. I thanked him for his diagnosis and let him know that I'd take care of that piece of my usual mechanic, which he completely respected. Came back a few days later and received an excellent alignment service. I'll most definitely be back in the future. Anthony and his crew are honest, communicative, and professional. I'd recommend them to anyone looking for a trustworthy mechanic that will make sure their car is safe and running well. read more

A Benchmark for What Auto Service Should Be Our 2001 Toyota Tacoma V6 is a great truck, but it had been sidelined for years due to medical issues, sitting under a tree without even an oil change. Taking it to Concord Auto Service was the best decision we could have made. From the start, we were impressed. Our service advisor, Anthony, made us feel listened to and carefully taken care of. Their use of technology was a game-changer; they immediately sent a link to a detailed list of needed work, so I didn't have to struggle to understand technical details over the phone. Anthony stayed in constant contact, ensuring we were informed and comfortable with every step. They completed the work more quickly than estimated. When we picked up the truck, we were blown away by the extra mile they went: the owner comped us some parts due to the large job, they had cleaned the interior, and even power-washed the truck bed, which had literally become one with the tree it was parked under. As a final touch, they ran out and changed our windshield wipers for us. We now have new tires and the peace of mind that our old Tacoma is safe and reliable for the long haul. If you are looking for a mechanic that combines expertise with integrity, compassion, and stunning attention to detail, look no further. Thank you, Anthony and the entire team at Concord Auto Service. A masterclass in customer service and technical expertise. read more

A long overdue review. These guys are fantastic, from the owner to the shop guys. I have taken several of my work vans and personal vehicles here for service. Prices are fair, service is excellent and quality of work is top notch. I will continue to use them! read more

Concord Auto Service is fair, transparent, and honest. I never worry about being over charged. Repairs are always permanent and my car, though quite old, has never broken down. I've recommended friends go there and they always thank me later for doing so. read more

My car needed a belt and spark plug replacement, and we came across this highly reviewed and rated by customers on yelp. We were able to get a cost estimate over the phone, which I really appreciated, and on the drop-off day, everything just went so painlessly smooth. We dropped off our car at around 8 AM, and about two hours later, we were told that it was ready for pick up. And they gave us an option to pick it up at any time before they closed at 5 PM. We picked it up around 4 PM, got there and paid and it was done. I would definitely consider this place again if I need any car service in the future. read more

Concord Auto Service - Front face - Auto Repair Near Me - Concord, California

Took my vehicle to this shop for diagnostic(reasonably priced) and really appreciated their time and attention to detail. I received a detailed description of what was done and what I should do in the future to keep the car from failing without undue cost. read more

Concord Auto Service did a transmission service on my 2002 Corvette. The work done was first-rate and the cost was reasonable. The mechanics are easy to work with and had no issues with the questions I had. read more

Wow. Fast, convenient, and knowledgable. You can't beat this price except maybe Antioch ;). - highly recommended

This is my second recommendation for Ken's service. He is honest, aims to satisfy the customer completely and takes responsibility if something is not to your total satisfaction. read more

Top hose fitting on our 1999 Tacoma P/U cracked. Got a tow to Concord Auto Service on the weekend. They installed a new radiator, thermostat, and hoses on Monday. Totally friendly and competent service as usual, either quick turnaround. Ken and Co. are the best. read more

I recommend everyone use Concord Auto Service. They are so kind and so efficient. I had them inspect my car for a long road trip and they only found things that I knew needed to be handled. They don't try to sell you on anything and their prices are very competitive. read more

Normal service fees. Nothing crazy. Reliable. They don't scam you or pull a fast one. Will return.

Needed to have brake/rotor job done urgently to fix a braking vibration issue at a shop within walking distance. Called and was pleasantly surprised to be able to schedule appointment for the next day. Ken seemed very direct and was able to help me resolve my problem although i did have to pick up my car the following day due to the additional work involved to replace the control arms. read more

Excellent service, very professional, offered up honest and practical advice. Thank you much appreciated

Best mechanic I've ever been to. They're all very nice and chill and they don't overcharge you for anything. I was having problems with my car sensor and they kept it overnight, ran some tests, and they didn't charge me anything! Would recommend to anyone :) read more

Have to give Ken and his staff another shout out. My son's truck broke down and the tow truck driver took it to a shop we weren't familiar with. After charging us an arm and a leg to repair the truck my son went to pick it up. After driving away, my son's drive shaft came off and he was almost in an accident. The owner apologized and said he would repair everything. Mistakes happen so I allowed him to. Got the vehicle back and 10 minutes into the drive the check engine light came on and car started making a horrible noise. Called Ken up and asked if he'd help us and he made room for us the following day. Ken was able to identify that the previous shop had put a bent drive shaft on the vehicle and performed substandard work on the repairs. Because of Ken we were able to get my insurance company what they needed and my car is now being repaired the correct way. Only mistake we made was not going to Ken and Concord Auto Service in the first place. Mistakes will happen with all mechanic shops, but once you have an honest shop like Concord Auto Service you should go no where else. Can't speak highly enough about Ken and his people. They have helped me and my family move on from this horrific experience and I know my son will be safe when he is back in his car. Take Care! read more

The got me right in for an oil change. The staff is friendly and helpful. This is the service shop I will use for all non-warranty work.

I love this place, concord auto service is great! The works is fast and efficient and reasonable. The owner Ken os always easy to get a hold of. read more

Great service, reasonable prices, had me in and out within a few hours of dropping off my car. Very happy I found this place and will be taking my 20+ year old Honda to them moving forward! read more

Great service and a trustworthy group! The price is right! If you need your vehicles oil changed or something you got quoted somewhere else and are looking for a second opinion, these guys are the place for you. They will not kill you on price, they are honest, and know the trade! 10/10 read more

Wow called to get an estimate on my 2021 Kia soul and Bryan(hope I spelled that right) answered I explained to him the sound of my car.... He brought to my attention there were a few recalls and I should look Into it. He stayed on the phone while Il looked it up and advised me of a few things to look into. Wow thanks that's solid had to leave a review not only good value customer service and great track record even on the phone they keep it 100 With you. Hey manager buy that guy some lunch and if he the manager owner get him a gift card lol thank you if I need service on this issue or the future I will be coming tomorrow You all and recommending you also. read more

I thought I needed a new head gasket but they said I didn't, they just changed the air filters and saved me a lot of money.

Ken and his team are honest, reliable, and excellent when it comes to customer service! Needed to get an oil change and my current car shop is closed due to COVID-19. I discovered Concord Auto Service through Yelp and decided to give them a try after reading many of their glowing reviews. Welp, the people have spoken. I couldn't have asked for a better experience! Called and made an appointment for an oil change and the entire process was quick and easy. Ken was really helpful and informative. Upon them doing a routine inspection, Ken warned me that my front brakes were down to 2 mm and recommended that I get them replaced as soon as possible. I brought my car back the following week to get the front brakes replaced. Ken provided shuttle service for me while my car was in the shop. I dropped my car off around 8:45 am and they finished the service around 1:45 pm. I'm really impressed with the great service that I received here. Because of this great experience, I'll continue to come here to get my car serviced in the future. Sending a big thanks to Ken and his team. read more

THANK YOU so much for coming to the rescue so quickly! I had a friend accidentally lock her keys and kids in the car so she was obviously in a panic! I called and Ken the owner sent over Long to come to our rescue! In just 5 minutes Long came to our rescue and helped get the door open with no damage! Amazing customer service! read more

Very transparent. Felt like I was in good hands and they gave me honest and quality guidance. I don't want my car to break again, but I feel better knowing where I can take it confidently in the future. read more