These guys handled my complicated project very thoroughly. I had a Tesla Model Y with an issue that was very difficult to diagnose. The knocking sounds were very quiet, and I honestly did not believe it would be possible to find the problem. But these guys were able to find it, and I am very happy. Thank you very much to them. It took longer than expected, but that is completely understandable for such a complicated diagnostic like mine. read more

I took my car here recently and when I got the estimate for my repairs I decided to Google the parts. It took me no more than one minute to see that they were way overcharging me for aftermarket parts. I then decided to call the dealer (most expensive parts you can buy) and in fact found out that I could get an original dealer part for less expensive than they were charging me for a cheap aftermarket part I encourage you to Google your estimate and see this for yourself before getting any work done here Another misleading thing was the manager up front seem to know absolutely nothing about cars or the automotive industry don't think that's a confidence builder to want to get my car repaired at a shop where the manager up front knows nothing about automotive repair. Do your own research and see I speak the truth read more

I am very angry with this shop, Concord,. I was told Tuesday evening that it was fixed that they just wanted to test drive it again Wednesday morning. It wasn't test drive it Wednesday morning. I drove out of the parking lot and the trani slipped. It slipped 4-5 times in the time it took me to turn around and go back to Stress Free (what a joke). The guy behind the desk said they checked the trani fluid and it was full. Then he said that I should have my mechanic tow it to him. By ommission they lied to me. I was able to get 110 miles with it slipping constantly on back roads before I had to get a tow. Stress free KNEW WHAT WAS GOING ON‼ I should have been told about it. I will make sure to let people know not to go there. I am still angry about it. I don't know what my next steps might be but I intend to do more. Services Transmission read more

Brought in for transmission issue. Found another sensor bad, ok. But no one said jack shit about an alignment. Confirmed next day as unnecessary. Shop tried to charge more than contracted price. Shiesty, little man at the desk didn't feel manly after I talked to him, poor boy. Avoid this place. The reviews are true, gets lower ratings on other platforms...buyer beware. Scam plays to get more money out of your warranty, insurance, and if not there...you. Tried to charge $200 for a sensor Nissan factory replacement is $70...gouging much? FYI - under review with RepairPal, the Carmaxx warranty company. Other shop, with better ratings, doing job 4k less. Avoid! read more

Not give me an automated message, then when I answer the question that was asked to just repeat the same message again

Had taken my truck here to get the AC fixed and had solved the first issue which was a leak . Did good job, however i tried to return to fix another issue with the AC and the part they were going to use was a part from O'Reillys . Searched up the part and found it was way cheaper then what they were quoting for. At least the technician was honest and said they do a markup , but on O'reilly parts ???? No thanks . Went across the street to Complete Auto Service and got a better part with 1 year warranty and got it done for way cheaper , NO MARKUP! We are in hard times as it is and it's hard to find honest mechanics so experiencing this was frustrating and not very "Stress-Free" at all .Im just being brutally honest . read more

Very easy to make an appointment online. They have a nice, clean waiting area that includes coffee, snacks, chargers, plenty of seating and even a candle! My oil changes have been completed promptly and they explain their inspections clearly without pressuring you to have additional work done. read more

My experience at Stress-Free Auto Care was indeed stress free! They were wonderful from the phone intake until the car was complete. They quoted me the diagnostic price, told me what to expect, provided regular text updates of the work they were performing, and had the whole thing done in less than three hours. For context, the dealership wanted to keep my car for the entire weekend just to diagnose it. Overall, I was very satisfied and would definitely return. read more

Stress Free Auto really lives up to their name. I've been here a couple of times and dealt with a couple different service advisors. They are very knowledgeable and are very fair when it comes to pricing. They have done both large and small repairs for me, and always in a very reasonable time frame. I've been to a few of their locations and have seen that this is the way they operate company wide. If you need repairs, I highly recommend you visit one of their shops. read more

This was my go to repair shop, stress the word was. I have taken my cars here quite a few times in the past. Most recently in March 2026 for brakes. The brakes were squeaking so I called to check it out. I was quoted a free inspection and a 30 minute wait time. Well, I was charged and it was a total of 2 hours from when I arrived to when I left. They did give a discount on the inspection, but a discount on something that should have been a no cost inspection? I paid and told them I will call the same number I used to book the appointment. They couldn't do anything to assist me. I asked if the calls were recorded and they confirmed they were because the operator stated the time and no cost inspection. I don't know, back in my day, customer service was key. I guess it isn't Stress free after all. read more

UPDATE: third appointment for oil change and 60k diagnostic. Same detailed attention to every aspect of the vehicle and systems. Thorough assessment of "needs immediate" attention and "needs attention within 5k or 10k miles." Besides the quality work the staff are great and very hospitable. Clean waiting room, clean bathroom, free WiFi and snacks, coffee and water. Found this service center from a Yelp search for oil change and tire rotation and given my experience today for a simple oil change, I would highly recommend Stress-free. Their online booking and consistent communication is excellent. The service manager Rhett was friendly professional, and clear explaining the results of the inspection performed during the oil change service. The inspection report is detailed but easy to understand. I will definitely return for the next scheduled maintenance and consider them for other repairs. read more

I had a really great experience with Stress-Free Auto Care. I came in for an oil change and ended up needing brake work as well, and the whole process truly lived up to their name. They were very upfront about everything from the start, which I really appreciated. At one point, I had accidentally forgotten to leave the lock key for my Mercedes, and instead of making it a hassle, they came to get it. That level of service stood out. They also arranged a Lyft for me, which made everything seamless while my car was being worked on. And the best part, the total cost came in under $1,000, which felt fair given the work that was done. Overall, professional, transparent, and easy to work with. Their name really does reflect the experience. read more

5 Stars I had a fantastic experience at Stress-Free Auto Care in Concord. The team here is incredibly friendly and professional, and they do a great job keeping you updated while your car is being worked on. The whole process really lives up to the name -- completely stress-free. They recently replaced my girlfriend's brakes, got the job done quickly, and the work was excellent. Because of that great experience, I decided to bring in my Tesla because I thought the brakes might need to be done. After inspecting it, they told me the brakes actually weren't that bad yet and didn't need to be replaced. I really appreciated the honesty -- a lot of places would have just done the work anyway. They're also open seven days a week, which makes it really convenient. I also felt that the prices were extremely reasonable! If you're looking for an honest and reliable place to service your car or get your brakes done in Concord, I highly recommend Stress-Free Auto Care. Great people and great service. read more

Leo and Jay took care of me from start to finish. The customer service was refreshing and of the highest level. read more

Very nice people ! Very helpful, They inform you with decision and pictures to see the progress of all the work being done! I will definitely be back when my car needs any work done ! Highly recommended they don't disappoint. read more

I had a very disappointing experience with Stress-Free Auto Shop. On July 24, I spoke with two different employees before scheduling my appointment. I explained in detail that windshield washer fluid had accidentally been poured into my Chevy Bolt's brake fluid reservoir. Both of them assured me that they could definitely fix it. We discussed the pricing, and they told me I could have my car towed there and that the repair would likely take 2-3 hours since they would only need to flush the brake system. I also made it very clear that I needed my car back by Monday. Based on that information, I had AAA tow my car to their shop. After my car arrived, I received a call saying they would not be able to finish it that day and that it would instead be ready on Sunday. Although that wasn't ideal, I agreed. Later, Dustin called and completely changed the story. He told me that if he had known this was the situation from the beginning, he would have said they couldn't do the repair. He explained that he had to speak with the master mechanic because he wasn't able to do the job himself. When I told him that I had already discussed everything with two employees before bringing my car in, he said they were not mechanics and were probably "working on their laptops in New York City answering calls and scheduling appointments." I found that explanation extremely unprofessional and irresponsible. Customers should not be given assurances about repairs if the people making those promises are not qualified to determine whether the work can actually be done. Because of the misinformation I received, I lost valuable time. I could have taken my car to another repair shop on July 24 instead of having it towed here. Instead, I was left without a solution after relying on what I had been told. To make matters worse, Dustin told me it was up to me whether I wanted to leave the car there or have AAA tow it somewhere else. I chose this shop because of its positive reviews, but based on my experience, I cannot recommend it. Unfortunately, I will not be returning. read more

I was very happy they could see me that day. I was visiting from out of town and my check engine light came on. The kid that helped me , Jay was top notch! Knew his job, kept me informed as the day progressed. They sent email updates as well as text, which I liked very much. They even offered to get a Uber if necessary. From the phone call to paying the bill I am very pleased. I would definitely recommend this shop and if I ever need them when I visit , I know I have a place I can trust! Thanks guys. I would have given 5 stars but they didn't fix my blinker, I knew it was out and I wanted them to fix it. They just checked it and told me they suggested to fix it. Lol Not mad read more

Great service. very friendly and transparent. Would love to use them again. They were very professional did everything over the phone or by text. And definitely worth the price. read more

I would recommend this shop to women. Stress-Free does the work and will show you every step of the way if you choose to watch a mechanics work on your vehicle. Market price read more

INSANE BAIT and SWITCH. Called into call center and described 2 issues. Was quoted $140 for diagnostic. Came in and during check in was told that $140 was to diagnose only 1 issue. The second issue would be charged another $290. They wanted to 3x the diagnostic price - over $400!!! Never coming again. read more

Terrible experience, dishonest business practices. They tried to charge $900 to recharge AC and repair AC after they left the valve loose after previous refill. Market price for ac recharge is $350 which I paid at this shop before, when asked why the price increased to $900 they said "Yesterday's price is not today's price my man". Took it to another shop, immediately noticed the loose valve, fixed for free and refilled for $350. read more

I was impressed with the speed of service. Repairs were completed within a couple of hours on a Sunday. Jay was great and kept me in the loop throughout the process. read more

It realy was a Stress Free experience. They were able to diagnose and fix my car within a few hours and it was done the same day! Dustin in the front office was amazing and friendly. He did all he could to help me and went out of his way to help me the best he could. He even went out of his way to check with my warranty on a part not usually covered, and the warranty company approved, it which saved me $100's. My car is running 100% better. I am so humbled and grateful and I definitely recommend them! Thank you Dustin and Stress Free Auto Repair for everything. read more

Took care of truck for my trip and pointed out a couple of needed items like new air filter and cleaning battery cables. Nice and friendly service. read more

I came in to get my car serviced and had a great experience! The team was way cheaper than the dealership, super attentive, and got me in and out quickly. They handled my car with care, answered all my questions, and didn't try to upsell me on anything unnecessary. Highly recommend if you're looking for honest, quality service. I came back for a follow up appointment due to another issue, they offered me a discount service and found the issue. Glad I found them! Thanks for taking care of my Mercedes! read more

Dealer said I needed to replace the front Control Arms for $$$$. Brought it to Stress Free Auto Care since they were recommended by Costco Auto. Turns out they could do it for much less but but after inspection, they said the car it still good, no charge! They even provided video recording of their inspection to confirm! Awesome service! read more

Very friendly to schedule an appointment. I told them that truck alarm system was not working. They performed a diagnostic which confirmed what I said. They said they don't work/repair alarm system and charged me for the diagnostic. I paid for something that I already knew. This in my opinion is not honorable. I wasted my time and money with no fixing. read more

Arthur and his team were great! They were able to diagnose the mysterious smell coming from the car and do a complete inspection of the vehicle and my air conditioning system. I recommend them highly and will continue to use them for our auto needs. read more

They honestly have great communication and great customer service! I am not very knowledgeable on cars, so they also did a great job in explaining what was wrong with mine and why. I'd definitely recommend them if you need a good auto shop to take your car to! read more

Fast and great service! went over everything with me and what I should look at what to do next.

Everyone was very friendly and super helpful. They took the time to go through what my car needed done and let me know what were the top priority fixes instead of trying to make me do everything at once. Loved the texts and updates throughout the day as well. I will definitely be a long time customer! read more

I requested an online quote, got a response within the same day which saved me hundreds of dollars on my scheduled maintenance versus going to the dealer. I scheduled service, dropped off my car. While in the office the employee re-checked my service estimate and found my work would cost me less. Then I received a coupon via email and saved an additional $75 for their promotion going on until August. All repairs were completed same day, and my car is running beautifully. From quote to payment I found all staff to be friendly and helpful--and really easy to work with. I highly recommend this company and will be back for future maintenance. They let me know about future costs for brakes--but said I gave tons of life left in them. Thus company is zero pressure sales which is really refreshing. Thanks Tristan and team. read more

Good prices, friendly and quality staff. Came in after getting best price around and will definetly be back read more

The timely text updates were good. The services requested were completed with good results. I would return. Even considering going regularly for basic service like oil changes. I had a recent bad experience with one of the quick oil change places. And going to dealer was super expensive. read more

I needed an A/C refrigerant recharge. I scheduled an 8 AM appointment and was received immediately upon arrival. The staff was very welcoming and seemed happy with their work. I waited in their well appointed waiting room with phone chargers everywhere, and all you can drink Keurig coffee and snacks. Met some interesting folks while waiting. It was completed in about 45 minutes. The cost was lower than other quotes for my Mercedes. I had an excellent experience. I would recommend this auto repair! read more

Stress-Free Auto Care - 2014 Mercedes CLS550 - Auto Repair Near Me - Concord, California

Their name says it all!!! A truly stress-free, pleasant, kind, understanding, informative, patient, trustworthy, efficient automotive shop! I've finally located my vehicle's repair shop "home" that I enthusiastically anticipate returning to! read more

EX service and communication throughout entire time vehicle was in shop. Thorough safety inspection as well. Recommend to all!

Wonderful staff! Intake was smooth and service was impeccable! Friendly staff and 5 star service! Prices were fair (in my opinion). See you at the end of the year for brake replacement! read more

Stress-Free Auto Care - 2019 Jaguar F-Pace - Auto Repair Near Me - Concord, California

Great customer service and competent staff. Worked with me and kept me updated on everything.

Zero stars!! Do not go here! My daughter and I just moved into town last weekend. Having shakey car issues at the same time I noticed STRESS FREE AUTO right down the street from us. I take my car in.... They CLAIM to have replaced the Engine Coil and the spark plugs... $1,820.00 dollars later, the problem still persists. The scumbag owner told me that his work was covered with their WARRANTY and gave a 10:00 appointment for the flo Saturday. I had to commute ALL WEEK to work in Benicia with my car getting HOT. Waited until Saturday dropped my car at 10:00 ok the spot. Waited 6.5 hours with ZERO updates. Ubered downtown and noticed my car in the EXACT spot I left it at 10:00 am. Called hoping the repairs were completed. The owner tells me they had to look at several cars before ME WHEN I HAD AN APPOINTMENT!!! I picked up my car still not functioning properly and left in tears. DO NOT GO HERE!!! Greasy scumbag charged my 80 year old father (that had to help with the repairs) And NEVER PUT ANY NEW PARTS IN MY CAR!!! He is a janky piece of SHIT. My car is still inoperable, and I will need to get it to a TRUSTED REAL MECHANIC that is not out to rip off single moms and eldery people.... I am warning you... DO NOT GO Here!!! I am out $1,820.00 with a car that is about to take a crap. Thanks STRESS FREE... for all of the STRESS... Piece of SHIT And he begged for this review!!! read more

Stress-Free Auto Care - Car running hot after spending $1,820.00 at this shit shop... - Auto Repair Near Me - Concord, California