Service is fast and prompt. Lori and Justin are straightforward and honest people. Value is very reasonable and everything is itemized. Didn't have to wait 2-3 hours for your basic oil change so that was nice. Overall very happy with this business working on my car. 100% trust to them! read more

Rude, they saw my drive up in my Tesla and had a horrible attitude before I can fully explain what I needed. " we don't work on teslas, never have never will" had nothing to do with anything engine or battery related. Just needed some plastic/fabric hanging off removed. Yet they have a cybertruck parked right out front advertising for a business-they'll take Tesla advertising money though. Smh read more

This is a great local mechanic. No frills, very friendly, knowledgeable and fast service.

Been coming to Justin's for over 10 years now, love this little shop as they offer quick oil changes and really good service. It's inside a small gas station but they offer the best service. Recommend this place to anybody in Walnut Creek/ concord area. read more

Justin's Auto Care - Auto Repair Near Me - Walnut Creek, California

Still loyal customers! Justin has diagnosed quite a few issues over the years with our vehicles. And Laurie is always pleasant and helpful to both the customers and Justin! Still highly recommend :) read more

Replaced very old fan belt . Seems like a good local mechanic with reasonable prices Will be using again. read more

Very honest and trustworthy. I have brought a couple cars here and the price is very reasonable.

My go-to mechanic. Family owned and trustworthy. Justin is very knowledgeable and takes the time to explain his findings which I really appreciate. read more

Justin, Lori and their crew just took care of a major suspension problem on our 2006 Acura MDX, as a result of hitting too many potholes on our roads for the last 18 years. They replaced the front strut assembly and the rear shocks and performed a wheel alignment at a very reasonable price within a day of dropping the car to their shop. Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area. read more

We have been using Justin for several years. We love supporting a local family business. Repairs are always fair and reasonable.

They do tires, but wouldn't do mine. Brought brand new tires to be installed, but Justin turned me away, no explanation given. Simply said "I would direct you to a tire shop", as he was doing tires on a car...Was trying to support local, but that didn't work out. Never had that happen before. read more

Justin's Auto Care - Auto Repair Near Me - Walnut Creek, California

Excellent, fast service, value, honest, super friendly. Did the job in one day. I'll definitely keep coming back. Thank you!

I trust this business for all my cars and my girlfriends as well! Thankful I found Justin and Lorie and highly recommend them! Brain B. -Walnut Creek read more

Having previously owned an auto repair shop clear across the country, and recently relocated to Contra Costa County, it came time to find my new auto mechanic to take care of my auto service needs. With the help of fellow yelpers, I decided on Justin's Auto Care and had my first service there today -- an oil/filter change, plus courtesy inspection. Great family-owned/operated business! Laurie (Justin's lovely wife) checked me in and I trotted over to the conveniently located bagel cafe right behind the auto shop. Less than an hour later, with a belly full of warm bagel & cream cheese, I was back on the road, exactly as Justin estimated when he booked the appointment for me a week ago. Fantastic oil change service, convenient and painless -- I will update this review in the future for other services. read more

That's a family business and they work perfectly. I'm serving my second car there and never had a problem after visit. I highly recommend them for everyone who wants pay the normal price, I repeat it is the NORMAL PRICE !!! Thank you Lorry and Justin!!! read more

Justin and Lori at Justin's Auto Care are a dream team. Their professionalism and ease to work with are unbeatable. Top-notch service all the way! read more

I highly recommend getting your car inspected and worked on at this shop. Honest, Friendly and straight to the point and they do not charge you for something that was never needing to be replaced. I have never had to take any of my cars back and forth for being missed Diagnosed. They could have easily cheated me like many others have. I know nothing about cars and I rely on an expert. In all my years this is the 1st place I am confident about. sucks to have to spend any money on repairs:( but at least they are honest and do great work. a little extra bonus is they take time out to explain and treat you with care, many place don't listen to a persons concerns. I get overwhelmed and stressed with car issues and they listen to me. Thank you, to everyone that is at Justin's Auto Care. read more

Love it, great service, Justin's and co workers are the best and they are really nice and punctual

Fair, honest, kind, and talented mechanic! Simply the best auto repair shop I have found in five decades of driving and owning cars.

They take care of my Toyota Sequoia and always come through with a fair price and great service. Most of all, I trust them, they've earned it. read more

Excellent mechanic. Friendly with quick response and fast service. No complaints at all. We have a Ford and 2 Hondas and they have done regular maintenance and repairs on all three w/ great results. Originally recommended by family members and now highly recommend by us. read more

We have taken our fleet of cars to a different mechanic for years, but chose to visit Justin's Auto Care for the first time after a friend recommend them. We took our Land Rover to them with an alternator issue. We dropped our car off at 8:30am, and it was complete by 1:30pm. Justin was super nice and Lori (or Laurie) was amazing. Friendly, relational, and kind. I told my wife I felt like we had known them for years even though we only chatted for a few minutes. Let's be honest, nobody likes to take their cars to a mechanic because it often means you will be unexpectedly shelling out a lot of money and get taken advantage of. Our alternator fix wasn't cheap, but I never questioned their honestly and integrity, like I have with many other mechanics. I have driven past this place at least 1,000 times, not even knowing they existed, but I plan to take all our cars to them in the future. read more

Friendly service. Replaced our car rear mirror quickly, and price was reasonable. Will be coming back to this place.

Took vehicle to this mechanic because it would not start intermittently and brake pedal hard to press! After being told what was wrong with automobile we agreed to have car fixed. We payed $365.00 and took it home. We are still having the same issues with intermittent starting of vehicle and hard to press brake, so basically vehicle with same problem as when we brought it in. When Justin notified, he said there were multiple issues, however, this is the first time we heard this and if so, should have been disclosed prior to us agreeing to have vehicle repaired. Also, the owner, Justin became very defensive and unprofessional when questioned about repairs. My wife and I would not recommend this business!!!!! read more

I've been coming to this location for years and highly recommend them. They provide consistent, efficient, friendly service and I am a very satisfied customer. read more

I was having issues with my car. They were able to fit me in to check the vehicle. They were very nice and friendly and helped me figure out what was going on with my car. Justin was able to fix the problem and they were very reasonable. I will definitely use them in the future read more

My mom just moved to the area and asked me to find her a mechanic nearby. Thanks to Yelp, I found Justin's Auto Care and am so happy about the wonderful experience they gave her today! They were very accommodating with making an appointment that would fit her work schedule, honest about what she did and didn't need done on her car, the pricing was fair and the customer service was absolutely beyond outstanding! read more

I've brought both me and my wife's Cadillac here to be serviced and hands down this is the best mechanic shop I've been to in a while. Family owned and they make you feel like family. Prices are super fair and the work is reliable. They take care of your car like it's their own and if the job can't be done they will direct you in the right direction. Love this place thanks guys! read more

Let's be honest, the two things in life a man can hope for is a Proctologist with small hands and a good reliable mechanic! I've found the latter! Justine gives it to you straight with no up-sell. My sons Honda kept dying when he let his foot off the gas, we were thinking it would be an expensive fix, and it could have been, but Justine replaced only what was needed at a fraction of the cost. Oh, and he and his wife Lori (who runs the shop, duh!) are very nice, and make you feel welcome... No hesitation at all recommending Justine's Auto Care. read more

My new favorite mechanic. Love this place. Always personalized service, pleasant, quick and I leave happy with my car fixed.

Great communication service! Very professional and on time. Will gladly bring my vehicles there in the future.

Not only is Justin an awesome mechanic, but he and Lori are also the most thoughtful people. I am so thankful to have them to help me with all of my car needs. read more

Excellent mechanic. Easy to get my car seen even on emergency basis. I trust him and highly recommend services.

I needed some leaks repaired and the air conditioning fixed in my old Jaguar. Bringing it to the dealer isn't worth it as they are very expensive and the car is old enough to easily pay for a repair that cost more then the car. Justin checked out the car and showed me all the leaks. Oil coolant radiator oh boy. He said he could fix it all and felt he could fix the AC as well. I scheduled the repair with Laurie his Wife and brought the car in as scheduled. Justin called me to tell me what he found and how he fixed everything. He had to get one more part and finish the repairs the next day. Everything is working great with no leaks. Dealing with Justin and his Wife was like hanging out with friends. Great service. They really care about you and your vehicle. I'll be back. read more

Thanks Justin for rescuing us! We found ourselves with a dead car battery while waiting for the vet next door... couldn't get anybody to jump us so I popped in to the Valero station and Justin got right on it! He was very friendly and we were back on the road 5 minutes later - thanks so much for the urgent help!! read more

So grateful to have Justin's Auto Care in the area. The communication and personal attention is much appreciated. I will keep going back!

I found myself in quite a predicament today. Fortunately, Justin's Auto Care (JAC) was a mile away. I limped there on a flat. See, I got new wheels recently and did not realize I needed a pinwheel socket. Changing a flat is about as quick and easy as getting dressed in the morning. Well, as luck would have it, the new wheels also came with a spacer. What?? And one of the lug nuts decided to lock on the stud. Again, I was very fortunate that the guys at JAC were more than happy and willing to help me. If I didn't already have a regular mechanic, JAC's would be my spot. Friendly guys, welcoming atmosphere, ready to lend a hand. I had no appointment and they were quite busy. Cars up on the racks, several more outside the garage. If you're not looking for the place, you'll miss. Located on the backside of the Valero gas station, this garage is conveniently located. If ever I find myself in a bind or someone asks me for mechanic, JAC's is at the top of my list. Thank you, guys, so much for helping me out today. Not only did I learn something new about changing tires, I experienced some A+ customer service. read more

Our family has ALL of our cars serviced here. We would not go anywhere else, because when you find a car repair shop like this, you have hit gold. Trustworthy, dependable and so honest. Love the family vibe. If you want quality service that you can trust, this is the place. read more

Needed an oil change but also had a strange noise coming from under the hood. I had typically used a local Toyota dealership for service but their diagnosis of the issue was suspicious so I postponed the repair. Justin and Lori were super helpful. Justin diagnosed the problem and his diagnosis was much less expensive and solved the issue. I will use JAC for all my car and truck service from now on! read more

If you look up customer service this place would redefine it in the best way possible! My battery died at the opposite end of the parking lot and the manager came jumped my car, got me a new battery and had me on my way faster than my roadside assistance would have!!!! read more