James is the best , thank you for always going above and beyond to help me. I highly recommend oakmont auto care read more

I had a great experience with Oakmont Auto Repair this week. Unfortunately, I needed some significant suspension work done on my Toyota Sienna. I scheduled the work with James because he does quality work and always acts with integrity. I dropped the car off on Wednesday and was hoping to get it back so that I could use it on Thursday for work. Due to some unforeseen circumstances, the car was not ready by the end of the day. James was very communicative, he was understanding and apologized for the inconvenience. He offered to get the car to me that day and I could bring it another day; he also offered a loaner car if needed. When the work was complete, James delivered the car to my house. To my pleasant surprise, the car had been cleaned inside and out! It's his commitment to great customer service and genuine care that keeps me coming back. read more

Wow! James and his team are the best. Not only do they do quick and quality work - the customer service and honesty is the best I've seen in the industry. I couldn't recommend this business enough. If you are looking for a honest and trustworthy auto repair - James is absolutely the best option! read more

Oakmont auto care always takes me in right away for service and is always so friendly, affordable and efficient. It's so helpful because I have a pretty crazy schedule so the fact that they're able to fit me in last minute is a lifesaver. Thank you! read more

James is always ready to help, always remembers who i am and the whole staff is very friendly!

I wanted to provide an update, since my husband and I have been going to Oakmont for about 3 years now. They have literally surpass my expectations, in their professionalism, integrity, respect and kindness. They will go above and beyond for you. They are our go-to service center for all things car related, even new tires, because they make it so easy and cost efficient. It's not just James that's amazing, James has trained his entire crew. It's really the culture of Oakmont. read more

Dropped car to James to get stupid device recalibrated (Don't drink & drive). Wasn't able to pick it up due to not being able to walk (horrible lupus flare up). Had someone go pick my keys up & hoped I could pick it up later. Him & my mother worked something out while she was there picking up the keys for me. Next thing I know James offered to drop MY CAR off to me at HOME (in Antioch) so things would be easier. I legit shed some tears bc that was soooooo nice of him to do. James & staff are GREAT. Always good vibes & amazing customer service. Oh, let me add he mentioned they're doing mobile service now.. WINNING!! I 1000% recommend.. read more

Came in for a trivial reason, and will now not be going anywhere else for all services on my vehicle. Extremely timely, with outstanding communication. Owner is fantastic, would recommend to anybody needing scheduled or unscheduled maintenance. read more

So update to my review , I had taken my car into oakmont previously. Took a chance because of a lot of the good reviews and got screwed and now making a complaint with the Bureau of automotive repair and I was told that the shop is already on probation due to fraud You can look up the information online and see that the owner was charged with fraud read more

Happy to find an automobile Service and check up so close to home Their staff is helpful and explained what my car needed Meets my need for dependability and courtesy all in one location Highly recommend this service and care in Walnut Creek read more

Simply put, this place deserves zero stars. James comes off nice enough, but the true issue is that they couldn't fix my car after NUMEROUS attempts. Said the problem was electric with the wiring for the transmission. They said they fixed it, I took the car back and the next day the same problems would occur. This also took longer than anticipated as they had numerous things going on at the shop, so it was delayed and not properly fixed. I had the car taken back in to fix again as they said it was a sensor issue with the wiring in my car. Took longer than anticipated just like last time. James said he wanted to fix it "as this one is for pride now". Once I had car back, same problems occurred except even more lights went on in my car, showing it was a clear wiring issue (a car cannot hydroplane when there's no water on the road, so that warning light made it obvious). Asked for a partial refund which they did do (when my car was able to actually be driven). Then as my car took a turn for the worse and can now no longer accelerate at all, they refuse to acknowledge any problem. My buddy who runs an auto shop told me it was the torque converter as there isn't enough electricity flowing through the car because of the wiring. Oakmont auto only worked on the wiring, therefore one can logically say they made the situation far worse Long story short, this auto shop actually made my car worse off than when I brought it in as I could still drive it. Now I have a very expensive paper weight and am out $900+. As I called back asking for a full refund, James simply said "this was a preexisting problem so we are not responsible". FAIR ENOUGH. If you want to take your car in to a spot that will delay repair, as well as not fix your car and not hold themselves accountable, this is the place for you! read more

Oakmont Auto Care is truly a stellar small owner business, run by a very well-informed, ethical individual - James. I've been going to this shop for all my car work (oil changes, maintenance, etc), for the last 2 or so years. There isn't one thing that James and the team are not transparent about. Chatting with James about cars, running a business, etc. is an incredibly educational experience. I am just amazed at the level of maturity that James conducts himself with. For being such a young individual, he's definitely outdone many that I know who are much older. A young guy who provides well-paid employment opportunities, and benefits to deserving folks (he invests in their training too!). All of this with zero compromises on the quality of work delivered. May his business thrive and multiply many-fold! Businesses such as his are much needed during these times (with the number of unethical people all around). read more

Zero stars. Had a buyer ask me to come here to do a pre-purchase inspection. Everything started off well until I went to pick up the car. The guy who runs the shop couldn't be bothered to answer any of my questions or give me a list of issues he found. Basically shooed me away after I waited nearly 5 hours for what was likely a 20 min inspection. I quickly figured out the buyer likely told him not to give me any info since he declined to buy the car after the inspection and was trying to have me pay for the inspection details. BS move by the shop to keep the details from the OWNER of the car. Do not recommend giving business to someone like this. What could he be hiding about your car?! Be warned! read more

We had a total girls day out hiccup with one of us discovering that the cover to the undercarriage of her SUV was dragging on the ground. Thank goodness we figured out the issue before getting back on the freeway. We checked on yelp for a repair shop near us, and Oakmont was really close. I called and let James know the issue and he said they could def help. I also asked how long would it take since today is still supposed to be girls day out and you know, priorities...lol. We carefully made our way to Oakmore, pulled up all concerned about the time and effort and (audacity of the car to have an issue on our girls day out!) We pulled forward to a parking spot, and James greeted us ready to rock! He took a peek under the car and let us know there was no salvaging, but it could be easily pulled out. He went and grabbed a carjack, a couple tugs, and voila!...we were on our way back on schedule for girls day out! Thank you James...truly! We super appreciate businesses that practice excellent customer service! read more

Oakmont Auto Care - Auto Repair Near Me - Walnut Creek, California

This is a very good place to take your automobile for service. The owner, James, is very friendly and extremely knowledgeable. I take my Honda there and he gives me great service and lots of information so that I can build my personal knowledge base about my car. I have friends that own Toyotas and he gives me lots of information about Toyotas so that I can recommend my friends to him. I trust this place. read more

Friendly team, highly knowledgeable and professional. Digital summary of a 70 point diagnostic to assess all major and minor issues to help prioritize maintenance issues is awesome, they caught things the BMW dealership missed! Also provide free drop off/pick for the nearby BART station making it easy to drop off the car in the morning and pick up in the evening. They are my new go-to car repair and maintenance team! read more

James was referred to me by a coworker. He was extremely pleasant and took the time to break down the inspection on my car. I found him very trustworthy and honest. I will definitely be going back. read more

I have found this shop to be a real gem. The owner/head mechanic is very knowledgeable, and in my experience, a very honest man. I will be returning with all of my cars and am so glad to have found such a valuable resource in this area. The labor price is very fair and he is able to work on a large variety of makes and models. I highly recommend Oakmont Auto Care. read more

Oakmont Auto Care - Great shop to work on my cars that need an expert hand. - Auto Repair Near Me - Walnut Creek, California

James, while I appreciate your response, I'm not disappointed by your explanation so much as I don't think my concerns were heard. I expressed not wanting to pursue *extensive* diagnostics due to just having spent thousands in repairs and the likelihood that I won't be driving this car much longer. I am certainly sensitive to the environmental impact that Freon can have on the ozone, however I failed to mention in my previous update that the auto shop back home DID leak test my system. They have done a lot of work on my car and I am always transparent about my car history so as not to mislead the mechanics. They did inform me of a small leak (which to my surprise, they repaired at no additional cost) before they recharged the system. So my grand total from that shop for the leak test, small repair, and recharge was $160. While I definitely would have been happy to pay another $100 or so for that labor, I don't think the $430 price tag (for just the leak testing) you offered me was fair. That would not have included the cost to fix the leak, either. It turns out that my car's AC compressor is no longer working correctly, and in my car, the cost to fix this is about $1,000; $720 for the part and $225 for the labor. This is what I was quoted at my shop back home. It doesn't add up to me that the price of labor to fix the entire compressor at my shop back home is less than the labor cost to just leak test the vehicle at your shop. Not to mention, my shop back home did not charge me to leak test, nor did they charge me to diagnose the faulty compressor. They were willing to hear me out and seemed to really understand my goals. I didn't have to question pricing with them at all, they didn't even bring up charging me for diagnostics. I really wanted to work with you - as I've said, you have a smart team of mechanics and I was previously happy with the service - but last time it felt like I was quickly shut down and was told I couldn't be helped for less than $430. I understand you can't always just look at a car and tell what's wrong with it. I'm not knocking the necessity of diagnostics and testing, but the price felt wrong to me. And, who knows what the next estimate would have been once the problem was found. Thanks again. read more

Been coming here for all my car maintenance since 2022 great mechanic shop and service.

Super helpful & transparent with everything. I knew I was in good hands! The owner was really wonderful and I will always take my car to this business. Truly a gem! read more

James was very friendly and professional throughout the entire process and made sure I got the best deal possible when picking my replacement parts. Thankfully Oakmont Auto Care was open more days than other shops during the holidays when I really needed my car repaired. read more

Best car care experience EVER in my 51 years!! Great communication and the knowledge of my unique car blew my mind!!

Oakmont Auto has been excellent with our cars! James and his team are hard working, honest, and friendly. The level of communication and customer service is an example of how an auto shop should operate. Our experience has been fantastic and we will continue to go there for maintenance on our three family cars! read more

I absolutely love the customer service here. This is a great place to bring your vehicle for any kind of maintenance

We have had cars worked on by James and his team at Oakmont for several years. They are honest, helpful (what I needed, estimated costs, and proposed solutions) and very professional. Love them. read more

I couldn't have asked for better service! James and his team have always been quick at taking care of ANY issue I have with my vehicle. Due to COVID-19 I was a little hesitant about going to anywhere, but they came to me and never had close contact! Thanks again, guys! read more

James at Oakmont Auto Care has been wonderful, and if I could give more than 5 stars I would. We went through a few mechanics that also had high ratings on yelp, but none of them were a great fit--long waits to get in, unreliable service, not being able to figure things out, etc. My first experience with James at Oakmont Auto Care was entirely different. He was able to get me in next day (a Saturday!) for an oil change, and when I told him not to worry about the check engine light (which had been going on and off and had stumped a couple mechanics), James did a complementary reading and told me a few potential things that could be driving the issue. We tried the cheapest option that could fix it, and I haven't had the check engine light on sense then. My car recently had more issues, and it was so nice to know I had a mechanic I trusted who I could bring my car to. Just as last time, James was able to get me in quickly, explained things clearly, and gave me a fair price (for an issue that's just expensive no matter which way you cut it). I really can't recommend Oakmont Auto Care enough! read more

I have had to bring my car to Oakmont auto care multiple times for various reasons and the service there is amazing. they are on top of everything and ensure that they take care of your car in a timely manner. read more

James is a straight up honest guy and delivers every time. I've taken both American made and my German (Audi) cars to the shop for oil changes, AC refills and more. I've always gotten straight forward answers and received good knowledge. Highly recommend them! read more

They earned these excellent reviews. My old SUV's Fuel pump died after 5pm while I was in Walnut Creek. Within a couple of hours after they received the vehicle; they had figured out the problem, called me with the news. Upon my agreement; they ordered parts and it was fixed and ready for me early the next morning. Very professional. I highly recommend. read more

James is great and is very honest, they been open 5 years and won best in town 4 years in a row, check them out!!!

James, the owner, is great! He is honest and easy to talk to... he's a great guy. He worked around my schedule and never made me feel rushed. He does high quality, very professional work at a fair price. He fixed an emissions problem on my Toyota pickup and inspected a used Ford F-150 I picked up. He answered all my questions in a friendly and caring way- he truly cares about his customers and their cars. I highly recommend!! read more

I went to see James last month to get new spark plugs for my car. He diagnosed the problem quickly, and told me all the recommendations of things that he could fix, but he didn't pressure me into fixing everything at all, and he even gave me a loaner car to use for a couple of days while he fixed my car! I felt like his prices were really reasonable. I will definitely be coming back! Thanks James! read more

I messaged James on Yelp for a quote and got an instant reply! I had some minor work needed on my Jeep, and he listened to what I needed to be done and got it done! He was very customer focused and made sure I got what I requested. I would highly recommend him for any of your auto needs. He can do it all! read more

Amazing fast and friendly professional service! James totally went above and beyond and helped me to get affordable repairs to last longer than what would be expected. Experienced, knowledgeable work and great communication the whole time. Wish I could give more than 5 stars for this business!! Great team, will be returning for all of my service needs and recommending to all of my family and friends! read more

REALLY GREAT GUY, Honest and professional. Did the brakes on both of my cars. Very fast and efficient. I wouldn't hesitate in bringing my cars too him to maintain ! Thanks James. read more

This is James he is the owner operator of this business I never thought there would be an honest mechanic till I ran into him. I went to the Chevrolet dealer and they gave me a list of things to do my bill was over $4000. It blew my mind I've always serviced and maintained my car to the manufactures recommendation. I took it to Oakmont auto care for a second opinion. To my surprise The only thing my car needed was some brakes and oil change and a simple tuneup. And I was out of there for quarter the price I'm back on the road without skipping a beat. I would like to recommend him to all people! read more

Oakmont Auto Care - This is James the last honest mechanic at Oakmont auto care. - Auto Repair Near Me - Walnut Creek, California

James and Dave are two great guys who are professional, honest, and hardworking. I had my Lexus here for an oil change and will certainly come back in future! read more

I had a great experience at Oakmont Auto care. James was very thorough and helpful. He explained my brake issues and gave me visual examples to help me understand. Great service and great work. I contacted him through yelp and he was very quick with his response time. When I went in for the service it was executed in a timely manner. Thanks James. read more