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    Tires Direct

    4.3 (196 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Tires Direct

    Auto brake repair

    Auto steering and suspension repair

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    Weights from balancing that fell right off after 1 week.

    I had 3 pretty significant issues with these guys which I will also list below that have to do with pricing mistakes, lying about damaging my brand new wheels, and poor work quality. I want to preface this review by saying they are some hard working guys at this shop and don't seem like bad people, they just seem too overwhelmed to do quality work. Although my experience was negative you might have a better one than mine. 1. Pricing Mistake I called Ali THREE SEPARATE TIMES to confirm the price of my tires which was he said was 1250. I drove an hour and 30 minutes for these and the guy is trying to tell me 1600 while they already got 2 wheels mounted, so naturally I feel like he's trying to play me. After some back and forth we met at 1450 and I can tell he just made a mistake and wasn't just trying to take my money which is fine because he compensated me with some other services. But still, it was extremely frustrating having to debate this. 2. Chipped my brand new wheel, then tried to lie about it They called me over into the shop to show me my chipped wheel, claiming it came like that. This is completely untrue because method wheels come plastic wrapped with extra protection over them and have a major reputation for quality. I can tell they were lying cause both plastic protectors were removed at the time they called me into the shop to see. I didn't feel like arguing because for one I just didn't have the energy and two it was on the bead-lock which will most likely see worse chips with off roading. It was also a pretty minor chip, you really need to look for it to see it. My biggest issue is that they clearly were lying about it instead of just taking accountability. I will admit I don't have any definitive proof of them chipping the wheel so this could be there could be a 1% chance they're telling the truth, but I highly doubt it given the circumstances. 3. The weights used to balance my tires FELL OFF.... Don't need to go much further here, that's ridiculous man come on. I wish the best for these hard working guys and when you get cheap work done you can't expect 5 star quality, but these are some pretty major issues that they tried to just play off like nothing was wrong. Last this one is pretty minor but still frustrating, first thing when one of the shop guys pulls out my wheels from the box he drops my center cap on the floor, scratching it and chipping the paint.

    Tires direct.

    Owner is a complete joke. Tried to buy a full set of tires. I made an appointment for a certain brand of tires that he said he had. I showed up, he didn't have them. And then proceeded to tell me he was not going to show me a different set of tires. It's worth it to take your business somewhere else.

    Missing lug nuts

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    1 year ago

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    3 months ago

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    2 months ago

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    4 months ago

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    8 months ago

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    Jimmy A.

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    7 months ago

    Saw a good amount of bad reviews yet gave it chance, got quoted one thing and when got there quoted me $500 more...

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    9 months ago

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    8 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    11 months ago

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    1 year ago

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    6 months ago

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    2 years ago

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    11 months ago

    These guys were great, fast efficient, great price and not arrogant like a lot of tire shops. They have my business.

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    2 years ago

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    11 months ago

    Fast and quality service, excellent prices, friendly and kind staff. Best tire guys ever!

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    2 years ago

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    3 years ago

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    1 year ago

    omg, they get u in and out so fast...they are the only lamorinda tire shop open in Sunday and they move a ton of people through the process

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    8 months ago

    i appreciated the great service. it was super quick and helpful! especially during the holidays !!! and amazing ppl. thank you so much

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    10 months ago

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    1 year ago

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    3 years ago

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    2 years ago

    Great price, fast friendly service. Bring cash for added discount. I highly recommend

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    2 years ago

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    5 years ago

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    2 years ago

    Ali and his team are fantastic. Very professional, very courteous, very fast and at a great value.

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    2 years ago

    Great service - performed quickly. Got in, got my flat repaired/patched, and got out fast.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Good tires, good price , very good service. Made an appointment but their website said first come first served.Worked great for me

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    3 years ago

    Have used their services several times for my Toyota Prius, have always had a good experience. Nice guys and quality service.

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    2 years ago

    Quick service, decent price. Got it fixed with plenty of time to make it through traffic to work. Thanks guys, car drives great now

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    3 years ago

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    5 years ago

    Helpful 7
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    Page 1 of 5

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    Review Highlights - Tires Direct

    Jimmy assured me it was no problem, repaired the tire within minutes, and I was on my way, at no charge.

    Mentioned in 24 reviews

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    Ace Auto Care

    4.8
    (128 reviews)

    In this instance I am compelled to write a scathing review…read more  My wife brought our Mitsubishi in to get the AC fixed and window motors replaced. She explained the issues, and told the technician (Sahil) that we have tried two times to recharge the AC and it has failed (leaked). The windows motors are loosing power. A day later Sahil calls me on the phone to give me a quote. He says the car needs engine oil change, brakes pads and rotors are worn out, head gasket is leaking. Absolutely , no mention of our requests.  The engine oil had been changed 3 weeks ago by me. When I told him this he was surprised. Yes, the brake pads are worn out but I usually replace these. Head gasket has no leaks, another surprise. I mentioned changing spark plugs would be good but he could not source the premium NGK spark plugs. At that time one could review the head gasket too.  Absolutley no mention of our two requests: AC not working and car windows. I reminded him, and he said he could recharge the AC. I reminded him that is exactly what had been done at 2 shops. He said he could put in a dye. I said that had been done too but will let you diagnose.  Well, no worries, I said I would source the premium parts and bring the car back. I did not even broach the issue about the windows. My wife brings the car back home. I noticed they had removed the engine air filter and not put it back! They had also done the same for the cabin filter! I now have to buy these parts with grommets. Changing filters in a car is like changing a light bulb. Shops charge you a 2x-3x markup to do this quick job (2 min), and it is an easy way to get money from you.  The only conclusion I could draw from this experience is that a woman took a car in. They thought she had no clue. And they picked on every common issue: oil change, filter change, head gasket, brakes to get money out of her. Gave absolutely no attention to the reason the card was brought in.  I am so sad to see this type of service, when I have had a good experience with Safi in the past.  Never coming back.

    i'm updating my previous review which was not great because the paperwork from my last visit…read moreindicated that something has been done incorrectly. I'm not sure that's actually true. since then I had a different problem arise and was told by several shops that the transmission needed to be replaced I wasn't convinced of that. Ace checked it out thoroughly and determined that the trans axle was the problem so they replaced it. Just picked up my Forrester and I'm driving home so far it feels wonderful thanks again to Ace and to the sharp young man who actually worked on the Forrester; I regret not getting his name. he's definitely earned their five stars and I am a happy driver!

    Frank and Paul's Auto Repair

    Frank and Paul's Auto Repair

    5.0
    (208 reviews)

    Paul is a very honest businessman. Regarding cars he really…read moreknows his stuff. He kept my Prius running great. 125k without a problem

    Paul is one of the most genuinely caring and good-hearted people I've ever met. He will make sure…read moreyou are taken care of no matter what. About a year ago I got quoted $1,400 by Midas to get my axel boots replaced on my Toyota yaris. I called him in desperation-- my parents had brought their cars to him before but I had never brought mine in, but I had heard great things. I left a message and a couple days later he called back and said I could bring in my car early in the morning so he could take a look, no appointment needed despite his crazy busy schedule. He let me know that the issue was not nearly as bad as I had been told and that he could do the job for half of what Midas had quoted me. This was my first experience with him and he has consistently shown how much he truly cares about doing right by people and taking care of their cars honestly and to the best of his ability. I feel like I could trust him with my life. When he retires eventually I will have to go into mourning. If you are not sure whether the wait for an appointment is worth it, ask yourself if you can afford to pay double whatever he will charge you to another mechanic who will not be nearly as thorough as he will be. Recently, when he had to refer me to another shop because I needed a service he doesn't provide, he asked me to still follow up and let him know how it went after the work was done, just out of the pure kindness of his heart. He is a one in a hundred million kind of mechanic.

    Tires Direct - autorepair - Updated August 2026

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