I had a really great experience at Ace Auto Care in Lafayette. From the start, Safi was incredibly responsive over text, which made scheduling and communication super easy. I brought my car in for new tires and an alignment, and everything was handled smoothly and efficiently. The family running the shop is genuinely kind and welcoming--they made the whole experience feel comfortable rather than transactional. They also offered a shuttle service fad I am nearby, which was a huge plus and made things much more convenient while my car was being worked on. Pricing was fair and transparent, with no surprises. Overall, I'd definitely recommend Ace Auto Care if you're looking for honest service, good communication, and a friendly team. read more

i'm updating my previous review which was not great because the paperwork from my last visit indicated that something has been done incorrectly. I'm not sure that's actually true. since then I had a different problem arise and was told by several shops that the transmission needed to be replaced I wasn't convinced of that. Ace checked it out thoroughly and determined that the trans axle was the problem so they replaced it. Just picked up my Forrester and I'm driving home so far it feels wonderful thanks again to Ace and to the sharp young man who actually worked on the Forrester; I regret not getting his name. he's definitely earned their five stars and I am a happy driver! read more

I have been very happy with the service I receive at Ace Auto. They are prompt, courteous, and transparent about the services they advise. I recommend them. read more

Good people, friendly and honest. Repairs explained and done properly. Very reasonable prices.

This family-run auto repair shop is a gem. I've moved away from Lafayette, but I still take my cars to Ace Auto Care because I trust them. They are good mechanics, and perhaps most important, they are honest and kind people. read more

This is my first one star review ever. I brought my 2016 QX60 for brake replacement here. After a month of driving the brakes start to make noise. I brought it back to see what's going on. They looked at it and said your pads are worn out, need to be replaced. I told them that I replaced it here about a month ago. They said something like you may be braking often. The next day I went to another mechanic and when they checked the brakes, they said the pads are on 80%, but the rotors are bad and they need to be replaced. I didn't learn from my first experience and I went there again for my 2014 QX60 hybrid. The car hybrid system was overheating when stuck in stop and go traffic for sometime. They replaced the water pump and thermostat. After a couple days of driving, the car again gave me the same warning "Hybrid System Overheated". I brought the car again. They checked and said the new water pump is leaking. They used silicon to block the leaking which as per my search was not recommended, but guess what that didn't fix the problem either. The car still had the same problem and I once again brought it back to the shop. This time they said that it might be a head gasket and it would cost me about $4000. I asked them if there is a leak in the head gasket or if the oil is foamy which are the signs of a bad head gasket. They said no. So then why do you think it is the head gasket? They said if the water pump hasn't fixed the problem, this is the next step. Long story short, after doing some search on my own, it turned out to be the inverter cooling pump. No engine waterpump, no thermostat, no head gasket. read more

Consistent integrity, honesty, fair prices and quality efficient service. Ace is the place for auto care in Lafayette and surroundings. read more

I just can't resist leaving ANOTHER 5 star review for Ace! I found these guys a few years ago right by my house. I tried them out and am a loyal customer ever since. The customer service and quality is incomparable and they know literally everything about my BMW. I fully trust these mechanics--and that's not a common phrase from anyone I don't think. The shop is clean, neat and organized. You can wait comfortably and they offer you cold water while you wait. So kind. But my other reason for staying loyal (besides they are BMW genius) is the value--the prices are unbeatable and no one can compare in price and service. Thank you Aziz and Safi for taking care of me and my little car. We both thank you. read more

Very accurate diagnostics, honestly and fair pricing! Highly recommended. I have been going there for the last couple years and I don't feel that I can trust my car to other shop read more

Quality of care and pricing is impeccable. I was shocked when I got my invoice because it's so affordable. Safi and team are very knowledgeable and honest - will definitely be back! read more

These guys are truly the best. They're efficient, friendly, and reasonable. I've brought my car in several times now, and they stay consistent. They're always friendly, honest, reasonable, cost conscious, and extremely helpful. Like... every single time. For YEARS! I think the second time I brought my car here, I noticed one day that my AC wasn't working, so without calling or anything, I dropped in (with my kids in tow) and let them know what was going on. They checked my car and let me and my two crazy kids hangout in the office while they took a look. 30 minutes later, I was driving away with a working AC, and he refused to charge me for the work. I couldn't believe that as I was still a new customer at that point. I've been in several times since that visit, and I will ONLY bring my car here from now on. Even if I move, I'm driving to Lafayette to have Ace Auto Care work on my car. Thank you so much, guys! I feel like we're friends now. Can we be friends? read more

Needed a last minute oil change before leaving town and they were able to accommodate me. Not only that, they were able to expedite the service as well. Safi is friendly and personable. Definitely will be returning. read more

Have been bringing my cars to them now for two years as well as my clients which are high end vehicles, Porsche etc. They have been working on my Mercedes and fleet vehicle for a while and restored our M3. There is a reason why I keep coming back. They really know what they are doing and I can't emphasize on the attention to detail. The turn around time is usually pretty quick and prices very fair. The family that runs the shop are all very friendly and knowledgeable. Highly recommend them. read more

I have a Nissan Versa 2020, and this car has caused me many headaches. After having a check engine light on forever and not getting any definitive answers, I found Ace Auto Care. The owner came and met with me, listened to what was wrong and helped right away. Amazing service and amazing price, they got everything fixed and a fraction of what other shops were charging. Make sure you call ahead because they're busy, but very worth it! This is my go to place now for all my car troubles. Honest and fast. Best place Ive ever been a customer at for my car! read more

I was very pleased with my car service at Ace Auto Care. Safi was very professional and explained in detail how they would perform the routine 145K service for my Lexus. I made and appointment and dropped it off. I was called as when they promised indicating that they were complete with the service. The total cost was $25-$40 less than I have paid at other service shops in the area. Then Safi showed me a scrape on my fender. I told him that I had scraped the car in a tight parking space and that I thought I had scraped off the paint. He said he didn't think so. He then walked in his shop and brought out a spray can of something. He sprayed and wiped and repeated and presto - the car looks brand new there now. He told me the paint was not scraped but the columnar substance was scraped on. Just an above the board service. Definite repeat for me. read more

When my oil light went on, I knew that the oil leaks were a big problem. I got an appt the same day, and Sufi took great care of me. They not only found the sources of the leaks, but repaired them same day! (My regular mechanic didn't even offer to do this.) I'll definitely go back. read more

Happy to have found this great little garage. Took us on time and fixed the car while we waited, all at a very fair price. Think we will be returning! read more

I had an oil change done at this facility I was in and out in no time. Good value! I will use them again for other maintenance and repairs. read more

Safi and crew at Ace Auto Care are great. Safi is super cool and knowledgeable - very fair and honest. We brought an older car in and Safi was able to help us get the car ready for smog. We have brought other cars here with the same results: fair and affordable car repairs. Definitely recommend. read more

Had our oil changed. Super fast, convenient location and wonderful customer service! Our new "go to" for auto care!

I went to change head light, it's done in 10 minutes. Excellent job! Customer service is great and the price is fair!

A breath of fresh air. Good honest work at fair prices. Called the day prior to schedule an oil change. Brought the car in, and it got done. No upselling at all. Will definitely be my go to shop for future needs. read more

Return customer! Once again, I received amazing service that was fast, convenient and at a fair price. Excellent quality with convenience and great price point . read more

My girlfriend, friend, and myself were driving on the freeway when we heard a strange noise coming from the front of my girl's vehicle. We stopped on the side of the road and found out that the engine splash shield was dragging and was halfway off. We called the closest auto shop which was Ace Auto care. The gentleman on the phone was very nice and assured us they would be willing to help with our problem. Once we got to the shop they took the car in right away and the repair was finished in just 15 minutes. All of the guys at the shop were very professional and nice. I am very thankful for their service even at such short notice. We found Ace due to an emergency and I am glad we came to their shop. We left with the vehicle fixed good as new and as happy customers! read more

Ace did a clutch and a variety of other repairs on my car. Their prices were very reasonable. The work was done very quickly. Safi even caught a few things I had not mentioned and took care of them. Super happy to have a shop in Lafayette that I can count on. Thanks Safi! read more

I contacted ACE online to make an appointment, but after 5 days, I had not received a response (strike 1). Given the great reviews this shop has, I decided to give it another chance and called for an appointment. ACE gave me an appointment for when they open at 9am (late start), but I waited until 9:15am and it was still closed (strike 2). I continued knocking at the office door, and although I could hear people inside its offices, they would not open its doors (strike 3). It's disappointing. I will have to look for a more reliable auto shop. read more

Great experiences... We have had 3 cars worked on at ACE, very good customer service, honest, and very knowledgeable about many types of cars/repairs. read more

I found this place since they're one of the few auto shops open on the weekend. I called about getting a brake light replaced and they were able to see me immediately. I was in and out in under 2 minutes. Very efficient and friendly! read more

Very friendly and accommodating, cleared were able to diagnose my check engine light, clean my mass airflow sensor, and clear my check engine light in less than 30 minutes last Sunday when I was having problems with my 2008 Escape. Will definitely be going to these guys next time I need a local mechanic. read more

Amazing customer service ! Friendly , fast , and efficient. Gets the job done correctly ! I love the people there and their honestly. Integrity is huge and they have that there ! Amazing work !!! read more

Our car broke down on a Saturday on 24 right before the Caldecott tunnel going east. I went onto Yelp to see who was open on Saturday and found ace auto care. We called them and left a message and they called right back. Very nice people working and running the shop. They diagnose the problem on Saturday ordered the part on Monday morning and the car was fixed on Monday evening all at a very reasonable price. read more

Long story short, I've spent more money on my bicycle than my car, thanks to this shop. I bought a used car from them about four years ago. Since then, my car is still running fine, thanks to their excellent service. Although I'm moving to SF, soon. I will drive to this shop forever until they go out of business or me moving out of the Bay Area. Wish they had a bicycle repair service too. read more

Very kind and helpful staff. They were fast and efficient, my truck is running better than ever. Thanks!

I bought a BMW Z4 from their sister company, Ace Auto Dealers. While the transaction and sales process went smoothly enough, the service after the sale part did not. Prior to signing the paperwork, we had stipulated that certain repair work would be done at some point later free of charge. This involved a rather long trip from Redwood City which meant that weekend plans needed to be adjusted to accommodate. The repair work involved getting a new key to operate the door locks, and fixing the passenger side door lock itself, as it was not responding to the signal command from the key or interior unlock buttons. Long story short; three trips up there later, it still does not work quite right. My understanding is that it is sometimes a difficult problem to diagnose, and they'd finally decided that new cables were possibly the fix. Fine. My issue isn't even so much about the repairs taking as long as they did, or the effectiveness of their work. It is the extremely slow and/or absent communication regarding the work. Getting a response as to the status of a diagnosis was like pulling teeth. I tried to be respectful of their schedule by not calling directly, but texting instead. It was only when I threatened to write a less-than-flattering review of the shop and the dealership that I got responses. So in summary; quality car, professional sales and process, but not so much on the after-sale service, at least in my experience. They could try a little harder, imo. read more

DO NOT GO tO THIS SHOP!!! I brought my car there to have brakes done, they had my car for over a week, told me that in fact it did not need pads or calipers that I brought it in for, but it needed two modules instead. I spent almost $900 dollars for this work. Brought the car home happy, went to drive it a couple days later and brakes lights came on again and it says it needs brake pads. I called the shop and left a message and they still haven't returned my call. I have and Audi A4 and we saw such good reviews for them for Audi's this is why we took it there. What a disappointment. Oh by the way they are not open the hours the website says either!! I will give you an update if I ever get them to fix my brake problem!!!!!! read more

After hitting a GIANT pot hole in Lafayette that popped my tire, I found Ace Auto Care on yelp. I came here to get my tire replaced and realigned. I called Safi to see if I could get an appointment within a certain time frame since I worked from home and gave him my tire size. I even told him my concern about the suspension being damaged since I hit the pothole HARD and he reassured me he will take a look. He was out of stock of my tire size but said he'd call me back if he was able to get the right size the same day. Within 30 minutes, he called me back and scheduled me within the time frame I requested. I was delighted to hear he got the right size delivered! I immediately drove my car there with my spare on and within an hour, my car's tire was replaced and realigned. I was surprised by his professionalism and will definitely be back to my car serviced here. read more

Very reasonable price for a 4 wheel alignment for my Subaru BRZ and they let me watch the whole process because I was curious about how it's done. He dialed it in perfectly, not just within the range but the middle of the range for each spec. read more

The staff are friendly and professional, they had me in and out in under an hour for my oil change, best prices in town. I will definitely be going back! read more

Best service in town ever, very reliable. The owner and his son are super, I cannot recommend them enough! read more

There's a reason these guys have 5/5 stars. Always extremely professional, quotes and estimates on time. Great prices too. Been here about 4 times and never a disappointment. Highly recommended. read more