Frank wasn't there but his son was, as well as a few other staff. Good people I had a warped rotors and been putting off fixing them. Franks son gave me a fair quote for that, as well as an oil change oh yeah the lady managing the desk/phones was pleasant Will be coming here in the future read more

Frank's Import Repair Service - Auto Repair Near Me - Concord, California

I would like to thank Frank and staff for their exceptional work. Had my AC go out (they fixed it no problem with a new magnetic clutch relay replaced) and had fluids changed at 200k miles for my tacoma. Was referred to Frank from a coworker and have no complaints at all. I will be back and anyone looking for any type of services regarding vehicle needs take em to Franks! read more

Frank is the best. I called him on Friday with a check engine light problem. On Monday he was able to diagnose and repair the problem. He is honest, does what he says he will do, and gets the job done in a timely and reasonably priced manner. Great communication and he is a very nice guy. I strongly recommend Frank's Import Repair Service and will definitely go to him again when I need help with my vehicle repairs read more

I was pleasantly surprised to meet Frank since you normally don't meet the owner at the shop. He's very knowledgeable and highly experienced. I'm happy to find another trusted mechanic. Friendly service too. I do all the car maintenance appointments so I'm experienced too. But being a lady, I've had my share experiences of being dismissed and oversold. read more

Frank is an old school type business owner. He deals with you directly and takes care of every aspect of your vehicle repair. Their service is excellent and fairly quick, too. He worked on my JDM import Nissan El Grand and everything was done as advertised. Nice guy!! read more

This is the best Import repair shop in the Bay Area. The whole crew that works here is amazing at taking great care of your car and you. The level of customer service is incredible. I wholeheartedly recommend Frank's Important Repair service as the Best Repair Shop in the Bay Area I recommend this to my Mom, Sister and my best friend and my Former Wife. My friends and clients and my Girlfriend too. I found Frank from of course a referral. From a longtime friend back in college when I was at DVC, "Diablo Valley College" back in the year 2006'. My friend said that he really liked Frank's. He heard about if from a referral from his Girlfriend. She heard about Frank from a referral from her good friend. I'm now in my early 50's with a Business and 3 kids. My car is very important to me. Because I travel to my clients. I also love talking my kids out in about the Bay Area. I need to be able to rely on my car to help me take good care of my clients. I also need it to take my most precious cargo, my kids. My kids even know Frank and love going over there just to say Hello to everyone. I like how Frank and his crew can help explain in simple terms. How to understand what is going on with your car. So I would highly recommend Giving Frank's a call today. If you need a great Auto Mechanic now. read more

Frank's import repair service is top notch! Frank is very chill, knowledgeable, and reasonable. I took my 2002 Toyota Tacoma in for engine light issues. I heard back from Frank within the time frame indicated, asked if I wanted to go ahead and proceed with the work which I did. I am extremely satisfied with the end result... Like I said everything was on time, within my price range, And Frank is a really nice guy. read more

I have been bringing my car to Frank for....dang maybe more then 5 years! He is great and never pushes for work to be done on your car. He lets you know what needs to be done now and what can wait until the next time you bring your car in. Super easy to make an appointment! read more

Frank's Import Repair Service - Time for service - Auto Repair Near Me - Concord, California

5 Stars for Frank's Import Repair Service. Frank offers fair prices, exceptional customer service and trustworthy auto experience. We own several trucks and vans. Frank is familiar with our vehicles because he has been servicing them over 6 years. We always take our vehicles to Frank's because he is an honest mechanic. He will follow-up with you if he finds issues with your car repairs and gives quotes on the spot. Side note, his shop is located on the end of the strip. read more

First time taking my car to Frank's repair shop. Price was fair and the service was quick. Communication was great. Will definitely recommend. read more

I have been getting my various Toyota' and Lexus cars serviced by Frank for about 15 years. He is the best around. He is honest, his prices are reasonable and he is a nice guy. read more

If I could give more than 5 stars, I would. Our 20yo daughter took her truck here and Frank took care of her like she was his own daughter. Not knowing anything about cars can make it difficult to know who to trust and what to believe. Frank made sure her car issues were resolved without charging her an arm and leg. Frank was honest, transparent, and authentic. Highly recommend! read more

Frank is knowledgeable, honest and very helpful when it comes to cars. I appreciate that he tells me about work I will to get done in the near future so I can budget and plan. read more

Thorough, knowledgeable, honest workmanship. It's worth going out of your way to have your vehicle serviced by Frank's Import Repair Service. Frank and his crew are true craftsmen. Think of the last time you received A-1 service. This is such a business. read more

i took my car to Frank due to my brake "pulsating".. he fixed the issue and i'm very satisfied with his service. does't try to sell you unnecessary services. very nice guy and well trusted. read more

I've been going to Frank for many years with my previous 2000 4Runner. Now, he's taking care of my 2021 4Runner TRD Off Road. Frank is awesome to work with and is an honest mechanic-a true rarity in these days. After all of the years of trying to get to Arizona, we finally made it there! Thank you Frank for all of the years of maintaining our old 2000 and now our new 2021 4Runner! read more

There are auto repair businesses that know how to minor-service your vehicle and replace OEM parts to perform repairs, and then there are are businesses owned by mechanics whose passion is working on cars and fixing them when it requires real knowledge and creativity. That's Frank! I've taken two cars to him with outstanding results. Frank is very knowledgeable, responsive, polite and honest, he is one of a very few mechanics I would return to in a heartbeat. A true mechanic in the best sense of the word. read more

Excellent service! Good quality work. Fair market value. Personal honest repair shop. No congestion like dealerships & marked up prices. Thanks yelp for your assistance on finding a reputable car repair shop. Had serpentine belt & both radiator hoses done to perfection! read more

Great customer service! Frank is always on time, he does quality work, is easy to talk to and communicates well throughout the day to keep me updated on the car's progress. Reasonable prices too. I keep going back, because I feel like I can trust him!!! read more

Frank was recommended to me by my good friend Doug when I asked for recs for a good car mechanic business. I have had several transactions with Frank and he has always been friendly, honest, prompt and kind. The last time we took our car to him, I was just about to give birth and my car was leaking oil. Frank was kind enough to fix the problem and drop the car off for me as I was in the hospital the following day giving birth and after that could not have time to pick up our car. The world needs more people like Frank. We are loyal customers for life with him now and will only trust him with our cars. read more

Frank is a very well rounded Mechanic and is attention to detail. I enjoy his clean shop and good prices. Please take your import car to a reliable mechanic go to Franks !!! Awesome Mechanics !!! read more

Just returned to Concord to have Frank service our 2002 4Runner. Just turned 217K miles. A little drive from Nevada but well worth it. If you are looking for an honest and great mechanic look no further. read more

Frank has been working on cars so long I can describe the symptom of my truck and he will say "See, it is not supposed to do that". The speedometer on my truck would drop when I turned on the blinker. His shop fixed it, but also did other work and replaced worn wires. Driving it home, I was so impressed with the difference of the experience of driving my 30 year old truck, I had to call him and tell him, "Thank you" one more time over the phone. read more

Just do yourself a favor and take your car to Frank's shop. It's rare to find honest, professional and trustworthy people like Frank these days. I had my timing belt and oil serviced and Frank and his team got everything done in the same day. Price was fair and the work was extremely professional. Thanks again! read more

You know what I hate about relocating to another state? (Besides all the packing and unpacking, of course!) Finding a dependable/trustworthy automotive mechanic! It is right up there with finding a reliable/honest HVAC tech, electrician and plumber. Thank you to all the other reviewers for helping me choose Frank's Import Repair Service. Frank looked at the car on Friday afternoon, gave us a ride home, and immediately ordered parts and worked on it Saturday afternoon. YES -- you read that right! He is open on Saturdays and got the job done. Not only that, but he agreed to drop off the car at my house and take a rideshare back to his shop (of course, I covered the rideshare since it was for my convenience). The old car is humming smoothly again, thanks to Frank! read more

I've been having Frank work on my Toyota since since he worked at another local place. When he started his own business nearby I happily followed him because he provides good value, and I trust his honest assessment of what my car needs. He's recommended several other businesses to me over the years for specific things that he doesn't do, like auto detailing, and I really appreciate his knowledge of the car community. read more

I love FRANKS imports, he makes my Subaru hmmm. The real reason I go to his shop is because he's so darn funny! Pl read more

and I am back. Restaurants sure have changed in Concord!! Frank saved me some big money. I am a self proclaimed shade-tree mechanic. I am juuussstt knowledgable about car stuff to be dangerous and to be usually safe from some unscrupulous car repair shops. I recently found myself at one, and they were telling my car was doomed unless they could fix this stuff. I thru up the "Bat-Signal" and Frank responded. (okay, I called him with my phone; he answered). he told me to stop the other shop and it did indeed sound like theater. I knew it just sounded all wrong. my wife and I figured out how to get my truck to Frank. Which was a Saturday, meaning my truck wouldn't get investigated until Tues. fine by me. drop off truck and we ate Laotian noodle soup, and drove back to Sonoma County feeling full and knowing I was gonna get the straight honest info on Tuesday. Wednesday..truck is done!!! some repairs needed, but not the open heart surgery the other shop told me I needed. I happily paid Frank. we talked about dogs and family..and the wife and I went for some Sushi. hahah.. Franks did talk a bit about retirement. when he does, I am buying a new truck with extended warranty. go Frank!! read more

Frank has been my Mechanic for many years. I trust him with my car. I highly recommend him.

I highly recommend Frank, He will totally goes out of his way to get your car moving again, I have known him for about 10 Years, So honest, Humble knowledgeable to the bone, May god blessed him and his family, Thank you Frank read more

Frank definitely knows his Toyotas. A very honest mechanic which is so hard to find. My 4Runner is coming up on 400k miles and it's still purring like a kitten thanks to frank and his crew. read more

Took my car in for a service. They were prompt and knowledgeable. It was great to talk to Frank and get his opinion on our car.

Frank is an honest and very polite mechanic. I went in thinking I needed work done to my car. Frank explained and showed me that I didn't need replacing. Wish I had found him earlier. read more

In response to Frank's response to my review on his service, that response is such full of lies. When I first called and asked if he could fix this part, and he knew what was wrong and how to fix it. For the window motor, he took off the whole door to fix the window motor. After he replaced the window motor , he had to have mess up the door lock cylinder, because when I brought my car in, I had NO problems with it what so ever. After he fixed the window motor, I couldnt even put my key into the key door slot. I would say he saw 2 young kids looking for service and decided he could scam us. He charged us $1,000 for a simple window motor fix ( only to fix one problem and make another), and to fix the MAIN problem which was fixing the trunk door that could not open. For the trunk door, he fixed the latch, but as you open and closed the trunk door, you could hear parts rattling inside. I called him up after we picked the car up in the evening after waiting all day and told him these issues, he told us he could take a look and fix it. So not only did we waste a whole day, we had to bring it in AGAIN, and wasted another whole day for him to "fix" the problem. If he claims to be the expert he was, he should not have made more problems, and fix it correctly the first time. So 2nd day, we brought the car back for him to fix everything that we paid for, and fix the problems he caused. ONLY to return to pick up our car at the end of the day, to NOTHING fixed, same problems. Its like he kept our car there, and did no work what so ever, and gave it back to us claiming everything was fixed. Trunk pieces rattling inside the trunk, driver key hole was still not fixed, couldnt even insert key. Such garbage service, and scam, like preying on 2 young kids just to scam them, lie through your teeth, upcharge for the service just to break more parts, never fulfill the service that was paid for, claim that he could fix it and break more stuff than fix the actual problem paid for. You can tell he used some cheap parts to try to make the trunk door handle open, because 1 month later, the door handle broke, and we were unable to open the trunk door again. All an owner can do for replying to some peoples bad experiences is that it will " help them learn to improve". But really, he is full of himself. this guy knew what he was doing originally when he knew he couldnt fix the main problem, and how much he was charging us. He had the nerve to tell us to come back to refix his mess, just to waste time and pretend like he worked on it. To people reading this, this a real life experience of 2 days wasted and $1k down the drain. I don't recommend this guy's business to anyone around. If you can't fix it, be truthful and dont say you specialize in these vehicles, and when something breaks on your behalf, don't go blaming saying cars are very complicated. Its one thing to lie about the job that you know you cant do correctly the first time, its another thing to waste peoples time, and another thing to cheat money out of people for such bad customer service and a bad job. read more

If you're looking for a knowledgeable an honest mechanic Frank is your guy! He repaired the starter as well as the hydraulics for the brake system on my sisters 92 Honda Accord she has over 300,000 miles on it and Frank's helping me to keep her going, he did a great job very quickly on the spot, and for a reasonable price. I just recently had him do the serpentine belt, radiator hose's, and clutch kit on my 2008 350Z Nismo (this car is my baby and I make sure that she is meticulously maintained) everything came out feeling like new! He took the time to make adjustments and make sure that I felt the car was running exactly the way I wanted it to feel! he really stands by his work, and has a good rapport with his customers. I am a picky customer and have three different cars that I maintain, and I trust Frank with all three! read more

Frank's Import Repair Service was wonderful! My husband has been going to Frank's for a long time because his service and repair knowledge was outstanding. But my husband had passed away, so I was like a fish out of water when it comes to cars and didn't know what to do when my truck failed it's Smog. It's a 2007 Toyota pickup and had over 280,000 miles on it, because my husband loved that truck and kept very good care of it. I hadn't really used it much since his passing. So I called Frank's Import Repair and he took me right in and fixed me up quickly. Smog passed and I was on my way. I can't thank Frank enough and highly, highly recommend his awesome Service Shop. Their prices were great, as well!! read more

A friend recommended Frank's Import Repair Service a couple years ago and my family has been taking our cars there ever since. Frank is a great mechanic, fair, honest, reasonably priced....With my personal car, my husband's truck, 2 kids with cars and a construction company with several vehicles, we have never had an issue with his service, have never felt overcharged or that he recommended work that was not necessary. Any friends or family we send to him for repairs is always so thankful and the words "I love Frank, what a nice guy" are very common. He is a great mechanic and an all around great guy! read more

Frank is the only mechanic I take my vehicles to. He is a fantastic mechanic and very honest. Give him a try and he WILL be your new mechanic! read more

Very family oriented business, professional, courtesy, honest and gives you a fair price. His shop is clean. He works on my husband MR2 with the utmost care, because I told him this vehicle is his baby since we can't afford his true dream car. I recently, needed work on my Volkswagen Cabrio and he said no problem for the basic care. (Road trip). He pointed out item on my car that needed work on which I was surprised since I came from Wheel Works for tires and no mention of brakes which he showed me and was able to replace my brakes. Also, Wheel Works told me I had another problem and Frank said to get another opinion and I did and found out it was not an issue. Frank and son do their best to accommodate your car needs. I recommend them highly. Frank and his son Is our Toyota go to guys !!! read more

Frank is one of the best; honest and trustworthy!! I live in Berkeley and would take my car there for Frank to look at it and work on it if necessary. I would highly recommend him. He worked previously at Toyotapro and when he left I followed him to his own shop because I love supporting good and ethical people. read more