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    CarMax

    3.0 (199 reviews)
    Open • 11:00 am - 8:00 pm
    Updated over 3 months ago

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    4 months ago

    Eduardo B. provides first-class service! Professional, knowledgeable, and a pleasure to work with. Highly recommend asking for him.

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    Review Highlights - CarMax

    “Everybody was more than helpful, accommodating, and they had a good selection of what we were looking for.”

    Mentioned in 4 reviews

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    BuySide Auto - 2018 Audi S4

    BuySide Auto

    (227 reviews)

    SoMa

    The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

    BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

    Enterprise Car Sales

    Enterprise Car Sales

    (115 reviews)

    It was an easy purchase, I emphasize extremely easy. We were in and out in two hours and they…read moredelivered the car to us that evening. Salesperson Andrew was very helpful. That evening I decided I wanted to take advantage of their seven day trade in for a different vehicle. I found one with less mileage, but as he explained, less features. Since this is Ken's Bocce car, he doesn't need high-end features, but he does need comfortable features. Additional seat and air conditioner controls were explained and we're keeping the car. I would do business with them again in a heartbeat. The only issue I have is they offer you chips or water and you decline, they continue to offer. If you still don't take them, somebody else will offer you chips. Finally, I reached out took the whole box when Leon (mgr) offered them to me as we were completing the paperwork. You should've seen the look on his face. I found it to be a comfortable, enjoyable, stress-free purchase, with the exception of the chips and the fact that there's no cookies. Should always have a sweet / savory option.

    Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember!…read more Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2

    Sigma Auto Group

    Sigma Auto Group

    (23 reviews)

    I was looking for a car and did not really know what I wanted. I worked with Leon and LuLu who…read morehelped me choose the perfect vehicle. They had large variety of cars on the lot that fit my budget. Their customer service is excellent. I never felt pressured to buy a vehicle. They were very informative about all of the vehicles I was interested in. After test driving several vehicles, I chose my Mini Cooper and could not be happier. The sales transaction was super smooth. I have had the car a few months and get excited every time I'm in the driver's seat. This is definitely a family business and they treat you like you are their family. It's so nice to know that there is a dealership out there that truly cares about their customers. I highly recommend Sigma Auto Group for your next vehicle purchase. You will not be disappointed. And I will definitely be returning when I'm ready for my next car!

    ***(FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD)**** I've purchased…read moremultiple cars from Sigma and Lulu since 2020. Everything always went exceptionally well until my 2018 Ford Raptor needed a new engine and was covered contractually with my extended warranty I purchased through Sigma. Lulu refused to sign the release being that Sigma also owns the warranty company so of course the used car salesmen stepped in! My truck sat at Future Ford for 4 months with no movement and Ford threatened to lien the vehicle and then proceeded to add storage fees. From here Lulu reached out somehow to my ex-wife and the two of them illegally removed the vehicle from Ford and proceeded to hide my truck at Daly City Mitsubishi. I've filed the vehicle as stolen with contra Costa Superior Court being that the truck is illegally being sold now at Sigma Auto. This would be the Lead Foot Gray 2018 Ford Raptor currently on their website. ***DO NOT PURCHASE THIS VEHICLE IT IS MINE AND I'M IN THE PROCESS OF A CIVIL LAW SUIT WITH ALL PARTIES.*** Concord Police Department has been brought up to speed on the matter as of this week and will be engaging to assist. This vehicle is legally owned by Lentegrity Lending NOT MY EX-WIFE this would be the finance company that holds the title. I've personally invested $60,000.00 in cash as a down payment then an additional $15,600.00 in payments as well as an additional $23,000.00 in upgrades. This all legally documented by my sole and personal bank account. ****LET ME BE CLEAR MY EX-WIFE OF 15 YEARS IS BREAKING THE LAW WITH THE ASSISTANCE OF SIGMA AUTO AND LULU ALL IN THE GAIN TO NOT SATISFY MY EXTENDED BUMPER TO BUMPER WARRANTY I LEGALLY PURCHASED WITH THE SALE OF THE TRUCK. (FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD)*** I was also given a loaner car to drive until my truck was repaired as my warranty stated, then as the actions of my ex-wife and Lulu I was threatened that the Loaner vehicle we going to be reported stolen! And I've yet to receive my repaired vehicle back! Again my vehicle is illegally being sold again from where I purchased it and they assisted another party to steal it from under me with a loophole by my stupidity adding my ex-wife to the registration to which she removed my name without my consent .. *****FRAUD FRAUD FRAUD FRAUD FRAUD***** **BUYERS BEWARE THESE ARE SOME OF THE WORST PEOPLE IN THE AUTO INDUSTRY! ** This is grand theft the judge told me, I have court again this coming Tuesday and I will be pursuing all parties with the upmost stern hand of the law including insurance fraud for not honoring my warranty and Sigma Auto now selling my stolen truck right from under me as of current date! I HAVE ATTACHED THE COURT ORDER DENYING THIS PROCESS. THIS COURT ORDER IS A DIRECT VIOLATION OF THE LAW AND ALSO A VIOLATION OF MY CIVIL RIGHTS, and last but not lease FRAUD!!

    CarMax - usedcardealers - Updated September 2026

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