Where do I even begin . I bought a Prius years ago from Concord Auto1. Service was great and honest. Years later and after getting my car wrecked by a wreckles driver I called Concord Auto1. Nik worked quickly on my case . He went above and beyond to get me the car I wanted . When I went to pick up my car I was offered either cold water or room temperature . My new baby is clean , reliable and coming from this team I'am confident that it will last me a long time . Highly recommended . Quick to give you an answer , an honest for sure . I will continue to recommend Nik and his team from Concord Auto1 read more

Concord Auto 1 - Toyota Prius - Used Car Dealers Near Me - Concord, California

Nik was very helpful to me and my mom! We got a 2018 Honda Civic EX for a great deal, and when we tried to tip him, he asked us to help someone in need instead. Definitely shows his character and I'm glad I bought my first car from here. Will love to definitely come back here! I was treated like family! Car was very clean and he took very good care of all his cars before selling. Better than a dealership! read more

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We had a great experience buying a car from concord auto 1! Everyone there made sure you felt comfortable and happy with your new purchase. They go above and beyond, and really know their stuff. Nik and Ted are so kind, and will help you with anything or any questions you have. I definitely recommend buying a used car with them! read more

Greatest dealership I've been too. The owner very nice and he help me with my bad credit. He got me a great deal... I'll be buying all my cars here from now on. read more

The reason I gave them 5 stars is because there's no 6-star option. I recently purchased a 2009 Corolla from Nick at Concord Auto 1, and it turned out to be the perfect used sedan for my family. I usually buy new cars, but after seeing their flawless reviews, I decided to give a used car a try this time. The purchasing process was smooth and straightforward (we paid in cash, so we skipped the finance part). 1. Proactive follow-up on maintenance concerns A couple of weeks after purchase, I brought the car to Toyota Concord for routine maintenance. The mechanic mentioned a possible "seepage" that might indicate an oil leak, and they charged a couple hundred dollars to add dye to the oil for tracking. I told Nick about it, and he immediately told me to bring the car in for a thorough inspection by his mechanic. It turned out not to be an active leak--just an oil stain--but Nick still insisted I return in a week so he could be absolutely sure everything was fine. 2. Above-and-beyond roadside help A few days later, while moving from Concord to Castro Valley, my power steering suddenly failed on the highway. AAA told me the wait for a tow would be over two hours due to high demand. When I told Nick, he immediately recognized the likely culprit--the alternator--and came out with his crew. They swapped my battery on the spot, got the car safely to the shop, replaced the alternator quickly, and had me back on the road in no time. For a 16-year-old car, I honestly didn't expect perfection, and most used cars are sold "as-is." But Nick's willingness to stand behind the sale and personally make sure everything was right truly impressed me. This is why Concord Auto 1 has a perfect review record. Nick doesn't just sell cars--he sells promises and peace of mind, which is exactly what matters most when buying a used car. I would recommend Nick and Concord Auto 1 to anyone looking for a quality used vehicle. read more

If you're looking for a reliable car and an even more reliable experience, A1 Concord Auto is where you need to go--and trust me, ask for Nic! My husband, my brother-in-law, and I went to check out a Prius V multiple times (yes, three visits--because I don't play when it comes to car shopping!). We all drove it, inspected it, and asked a million questions. Nic and his team were patient, straightforward, and never once made us feel pressured. The salesman we worked with was an honest, straight shooter--refreshing in an industry where that can be hard to come by. We chose the Prius V because I wanted a spacious, reliable, commuter-friendly vehicle with good gas mileage and enough tech for a teenager. There was another Prius on the lot, but the V model won me over with its roomy feel. Nic, the owner, has 35+ years of experience and only sells Hondas and Toyotas--vehicles known for long-term reliability and fewer issues. I used to work for a major insurance company where I logged manufacturer recalls into national databases, so I really appreciated this focus and transparency. Nic told me, "Once you buy a car from me, you're family," and he meant it. A week after our purchase, he followed up with a personal text asking how everything was going and if I needed anything. He even said I could call or text him anytime. That type of follow-through and care is rare. If you're looking for a quality used vehicle and want to work with people who treat you like more than just a sale, go to A1 Concord Auto and tell them Celina sent you! read more

We have been buying cars from them for years, we can still take our cars years back and they help you with service or if ever any issues, Nick and his staff are good honest people and good quality cars! read more

Buying a car from Concord Auto 1 was a great experience. Nik and Ted take great pride in selling reliable cars. What sets this dealership apart from others is that they are trying to make the entire purchasing experience as pleasant as possible. They allowed ample time for a test drive and for inspecting the car. They took care of all the paperwork and explained each step of the process. This is how buying a car should be! read more

Concord Auto 1 - 2012 Toyota Yaris - Used Car Dealers Near Me - Concord, California

Great service helped me get the best deal for me. Made buying a car a lot easier than I was used to

Easiest car buying experience ever. Ted and Nick took care of everything professionally. Nick and Ted also know their Toyotas and Hondas very well and provide exceptional previously owned cars. I am very happy with my purchase and my experience with Concord Auto 1! read more

This is my second time purchasing a car from Nik at concord auto 1and he is simply the best !! he treats us like family and always goes above and beyond to help make the process go smooth. his cars are in excellent condition and he gets you the best deal around. definitely recommend to stop by and shop with him !! we got our family car and are so happy with our purchase. thank you Nik for all your help !!! read more

Concord Auto 1 - Used Car Dealers Near Me - Concord, California

We purchased a 2013 Toyota highlander today at this amazing auto place and the owner is so kind hearted, caring and full of compassion! He walked us through the whole process with so much patience and grace! He has the best cars on the lot and most of all he is honest to the core! I would highly recommend anyone to please check this place out next time you want to buy a vehicle!! read more

On short notice, I needed to replace my damaged 2006 Prius. Reviews for Concord Auto 1 looked good, and they had a 2012 Prius that matched what I was looking for. My experience was as good as the glowing reviews said it would be. Ted and Nik were courteous and very considerate of my needs, as I was about to depart on a long trip. I have completed trips to Vancouver, B.C. and to San Diego, and the car has performed perfectly. read more

Mr. Nick is incredibly funny and attentive to the customer! He is very transparent to the customer on what exactly you are getting with the car you are buying! He shows you the car fax and etc! He guides you through all the small details and answers all the questions you have! He is very kind and friendly! This is definitely a place to come to if you are looking for a car ! read more

I just bought a work truck (Tacoma with snug top) from Concord Auto 1, and as a woman looking for a big truck, I was not pressured or talked down to in the least. I was prepared for that, but Nik and Ted were totally appropriate, knowledgeable and actually kind. They followed up the next day to make sure I was happy with the truck and didn't have any issues. Well, I did have one tiny thing with one of the lights on the snug top. i took it in and they fixed it in less than 30 min. I have never had a follow up from a car sales man within 24 hours to just to check in. Not only will I go back to Concord Auto 1 for cars in the future, I will recommend them to all my friends AND family. read more

I bought my 2015 Toyota Corolla here and had the best first car purchasing experience anyone could ask for at Concord Auto 1! I was recommended to this great little place because a coworker had recently bought a car from them and had a great experience. Nik and Ted are incredibly easy-going and very easy to communicate with - words you would not often write in a sentence about car salesmen but that could not be more accurate with these two. Since Nik was busy with some other clients when I arrived, Ted immediately took care of me and through easy conversation he was able to show me what they had that fit what I was looking for. Since they had low inventory due to Nik having been on vacation and subsequently not having gone out to look for cars recently (Nik hand picks each car they sell!) Ted offered to give me a call later in the week when they had more stock so I had more to choose from. I was going to do that but the 2015 Toyota Corolla caught my eye and I ended up coming back later in the day and put down a down payment on it and took it home. It just happened to be the right car, at the right price, at the right time so I went for it! Nik handled all the paperwork so I had to do very little. He even helped me work out a good down payment to loan ratio that fit my budget and needs. I drove off the lot in my new (to me) car a very happy customer. But, it does not end there! I took my car to a local shop nearby because I noticed a sound on one side and it was easier for me to take it there than back up to Concord Auto 1 since I do not pass through Concord normally. The local shop did an inspection and told me the brakes were worn down and that the timing belt was cracked. I called up Nik and Ted to let them know and Nik immediately said to bring it up and that they would take care of it. So, I brought the car up and Nik and his mechanic had a look at it for me. They found that the brake pads were not as bad as the local mechanic said and that the timing belt looked fine but Nik went ahead and replaced both for me on the spot just so there was no doubt! He showed me the timing belt which indeed did not look blemished so it looks like the local shop was making things sound worse than they were. But, because Nik really cares about his customers, he made sure all the parts in questioned were replaced and good as new at no extra cost to me. I've not had any issues since and am very pleased with my experience with these two wonderful salesmen! Long story short, these guys are genuine and will go the extra mile to help you get a car that fits your unique needs and situation and make the whole process pleasant. Looking for a used car? Go to Concord Auto 1! To Nik and Ted: I am terribly sorry it took me so long to give you two a review - it has been a hectic year for me. But, I thank you so much for all your help and for making my first car purchase a wonderful experience! I will be directing anyone I know in the market for a used car to you guys! read more

Concord Auto 1 - Used Car Dealers Near Me - Concord, California

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I first went to Concord Auto 1 a couple years ago when I was in the market for a used, reliable car in good shape. I had always purchased vehicles from the big dealerships in the past but noticed all of the 5 star reviews for this place. I am very particular about the cars I buy and will only buy certain makes and models that have obviously been well maintained. After talking to both Nik and Ted, I realized that they would have what I was looking for since Nik is very picky about the cars he sells. I bought a Rav with a very clean carfax report and low mileage, and it has been a great car. My daughter was recently looking for a car, and we didn't think twice about where to go. We left with a clean Corolla that I know will be a good, reliable commute vehicle for her. When you buy a car from Nik, he treats you like family. Such a difference from dealing with any of the big dealerships. I would not think twice about buying a car from Concord Auto 1 in the future. read more

If you looking for use Toyota or Honda this is the place.. No junk here. My wife really happy with her Corolla.. Customer service was great and Ted and Nick very supportive. read more

My boyfriend was referred here from a coworker and we are so glad he did. Nik did a phenomenal job helping us get our 2014 Toyota Camry. He was extremely knowledgeable and helpful. He treated us like long time customers and we will be happy to refer any friends or family with car needs in the future. Thank you!!! read more

Nick was so helpful with helping us finding the best car for me and my daughter. Everything was completed so quick and we've had no issues with the car whatsoever. Thank you so much read more

Concord Auto 1 - Used Car Dealers Near Me - Concord, California

I really recommend Concord Auto 1! I bought my first car October 2022 and only had one problem, that nick helped me get fixed immediately. My experience was so amazing, that in 2023. My mom bought her car from nick aswell and has also not had any problems. We're both really happy that we found out about Concord Auto 1. I just wanted to share my experience and advise anyone who is looking for a car to go to nick. He will help you out and make sure to do the best for you ! read more

Concord Auto 1 - Used Car Dealers Near Me - Concord, California

Crooks and hide vehicle damage to car.cars are overpriced. You're better off going to a big car dealer. Tried to trade in car bought from this place owing more money and was told the car we bought was in an accident from new car dealer Subaru. Glad to get rid of the car we bought from A1 concord trade in with Subaru and got a reliable safe car. Don't go there. They are nice but your not told the truth about the car your buying from them. Sorry Nick, you messed up. read more

The reviews hold true. Can't say enough about my experience at Concord Auto It starts with Ted whom couldn't be a nicer human. Then it's followed up by Nik whom is not only a straight shooter but a solid guy himself. Nothing feels pressured it's all very organic. Both Ted & Nik work with you to make you feel comfortable and are open to your parameters. Being that I only buy Toyota's and Honda's, I'll now always look to Concord Auto 1. read more

What a great experience - got my dream car - a Toyota Mirai - from Nick at Concord Auto 1 and at a great price. He is the wizard of Toyotas - very friendly and accommodating along with his side-kick Teddy. He explained all the ins and outs of owning a hydrogen car - I'm an enviro guy but didn't appreciate all the practicalities of owning this type of zero-emission vehicle. As a former Toyota dealer, he knew all of the specs and how to look after it, how much it would cost to run, the need to be organized given the limited fueling opportunities, etc. He didn't push me to make a quick decision and offered me lots of chances to drive and get comfortable with the car. I love it. I can highly recommend Concord Auto 1, Nick and Teddy if you are looking for a comfortable used car buying experience. read more

Very kind and they only carry Toyotas and Hondas so they know great and reliable cars are

When I purchased my daughter's car from Nik 2 years ago, he said we were now family, and he meant it. She loves her car, and he still helps her keep up with the maintenance on her car. My car buying experience was amazing, but the best part is that my daughter is happy. Great quality and exceptional customer service. read more

Nick treats everyone like family. I enjoy that he makes good observations and his opinions are spot on. He will find the best option and or make the car of your choice possible to take home the same day! read more

I went into Concord Auto 1 the other day and to my amazement they were just great to work with. My first time visiting CA1 and they had just the Camry I wanted. They were great to work with and Nik handled my financing which worked out just great. I totally recommend CA1 to any one wanting Toyotas and Hondas. I am very happy with my experience there. Thank you to Nik for all your help. read more

Girlfriend bought a 2011 Camry from Nik . He makes the buying experience way more enjoyable and fun . Doesn't talk to you like a business and is not all about money. You can tell he believes in his cars and the quality. Girlfriend loves the car . 10/10 recommend. read more

We just visit concord auto & great service & we gotvthe 2nd car from them . We are super happy Thank you Ted & Nik read more

We bought a Toyota Sienna from Concord Auto 1 in January. We had been looking for a while, and their price was unbeatable. From start to finish, it was a pleasant, hassle-free car-buying experience. Nik was very responsive when it came to inquiries. We never felt pressured into buying. We were able to send a mechanic to complete an inspection. The van passed with flying colors. The only finding had been worn windshield wipers, which Nik replaced for us before we drove away. He took care of DMV registration, installed temporary operating permits, and gave clear instructions on what to do when our license plates came in (or if they didn't). We felt like we were in good hands throughout the transaction. It's been two months, and our family loves our van. We have had zero problems. When we are ready for our next vehicle purchase, we will come here first! read more

What a refreshing used car buying experience! My son and I had been looking around for a used car for him. Every time we went to a new dealership we were met with the same gross experience. The same tactics, the same fakeness, the same awkwardness. Ew. We were very frustrated and would have given up had we not been in dire need of a vehicle. Then found a used 2011 Camry on their site that looked like a good fit for him. Financing a car here was very easy, especially with Nick helping us with the entire process. Both Nick and Ted made the buying process so easy that I don't think I will go anywhere else to buy a used car from now on. Not to mention their inventory is impressive. Amazing people Ted and Nick. simply awesome. no pushy tactics...and customer-oriented. 5/5 - professionalism 5/5 - efficient 5/5 - honest 5/5 - willing to help and go the extra mile 5/5 - friendly 5/5 - value for money All of the above is a 10/10 for Ted and Nick ... Thanks, Guys! You will definitely be our first stop for any future vehicles. read more

I had a great experience buying a car from Ted & Nik. They were very helpful, accommodating and more than friendly. The office is stylish it makes the space feel welcoming. I was sick of getting ripped off by dealerships selling crappy cars and I wanted a to get a car from a place that values honesty & loyalty and that's exactly what I found here. They helped my family get into a car right before Christmas and I couldn't be more grateful. read more

OMG! I have to say, my experience at the dealership was exceptional! I had spent days online looking for a Reasonable and Reliable car for my son. I stumbled across this dealership and seen a car that fit my requirements. I sent a message inquiring about the car, I immediately received a call from Ted. We chatted and discussed a time for me to see the car. When I arrived at the Dealer, Ted walked up and Greeted me with a warm smile, we chatted a little, well not a little :) we chatted as if we were longtime friends. It was awesome. Ted went over the car with me, after the test drive I decided the car would be perfect for my son. Nick! I totally adore him. I have never met anyone in a dealership that genuinely cares about their customers. Most just want to sell sell. I explained to him my son situation, he assisted me with getting everything sorted out. He assisted with getting the car insured and to top it off!! Nick added some additional warranty. After completing all of the paperwork. I advised them my son was going to pick up the car later. They made arrangements with son to pick him up from the BART Station. When he arrived, they went over the car and explained to him if there are any issues with the car, to bring it back to them and they will help get it resolved. I have never ever had a experience like this ever from a dealership or anywhere else.. Thank you Ted and Nick for the wonderful hospitality and making me feel like I'm apart of your family! You both are awesome. My son is on the Road and Happy! read more

After deciding that it was high time I bought a car, I spent a good while researching my choices online, with the main goal of finding a good used car that was within my more meager car budget. I came across an ad on Craigslist for a used Honda Fit that seemed a bit more genuine than many of them, and decided to give the posters a call. Boy was I thankful that I did. I spoke with Nik, and after confirming the car was still indeed for sale, he set up a socially-distanced appointment with Ted in short order. Concord Auto 1 hadn't been the first dealership I'd ever been to, but my experience there was like nothing I'd ever seen from a larger dealership: Ted gave me a fully disclosed report of the car, even beyond what I could find on CarFax, and throughout the entirety of my time there, there was absolutely no pressure for me to buy. After a smooth test ride, though, I was absolutely in love. My dealing with Nik, the owner and financier, was as easy-going as my experience with Ted: Nik walked through the options for financing, showed me the comparisons from each of the banks, as well as a bit of financing theory: everything was laid out on the table and clearly explained, and I considered myself lucky to have found an establishment that not only boasts "come in a customer, leave as part of the family," but truly and genuinely exemplifies that mantra. When I drove away in my shiny new (-ly bought used) car, I felt more certain than I ever thought I could that I'd made all the right choices, and that, as Nik promised "if I needed anything," I actually had a great resource to fall back on. I count myself lucky to be part of the Concord Auto 1 family, and if you're looking for a good used car, I highly recommend dropping into this incredible establishment. read more

This was a great car buying experience for my family. When I first got to the lot I was greeted by a friendly face, and Ted was very helpful and kind. After a test drive I knew I wanted this car. Nik and Ted did everything they could to make sure this was an easy car buying experience. They communicate clearly and engage in conversation answering questions and making sure you have all of the information you need. They went above and beyond for my family. Thank you. read more

I could not be happier with the customer service and great deal I got in a 2008 Tacoma Prerunner I purchased for my son early December 2019! Nik and Ken really made me feel like they cared about treating me well they weren't just trying to get me to buy a car from them!! I took the Tacoma to my mechanic who I've used for ALL my cars in the last 30 years and they said I got a great deal on the Tacoma and that it is in excellent shape!! My son absolutely LOVES his truck (of course ha ha he's 16!) and I'm really glad I went to Concord Auto 1 for this really special purchase I'm my son's life!! You will be really happy if you go here!! Thank you Concord Auto 1!! read more

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This is our second time buying a car from Nick. This time, the buyer was my daughter. She had been looking around for a newer and safer car. We decided to come back to Nick, because he was such a great help to us the first time. Well, he made it happen for my daughter as well. Nick is honest and trustworthy and will go out of his way to help you bring that car home. His cars are great quality and he cares about his customers. read more

Concord Auto 1 - Used Car Dealers Near Me - Concord, California

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Highly recommend Concord Auto 1 for used car shopping! We were on the hunt for quality used cars within our budget and were able to find exactly what we were looking for here. Nik and Ted were amazing hosts to the whole family and we all appreciated their kindness, humor, and honesty! Maintaining that level of transparency throughout the deal was reassuring, compared to the experiences we had at other dealerships. We would easily recommend doing business here with Nik and Ted! read more

I like these guys. Bought a Scion XB from Nik. He's great. Knowledgeable, friendly, funny, trustworthy, and definitely an upfront honest type even if it makes the car look bad. He and his business partner really made us (a queer couple) feel comfortable. No pressure, nothing inappropriate. Also, most guys usually mansplain me around cars. I know what I'm looking for and Nik just let me do my thing. He also keeps his word unlike some shady dealers I have dealt with in the past. He told me he would take care of a paint scratch so I bought the car. I guess I've been waiting to write this review to see if he would keep his word. 2 weeks later, paint is fixed, car is running smooth, no problems..Engine, tires, everything is good. And we just came back from an LA roadtrip. I will definitely be back! Thanks so much! read more