Friendly and knowledgeable staff! Made keys for me super fast and for a great price! Happy to support small business like this!

I went to Concord Lock Smith without knowing if I would be able to make a duplicate key for my 1959 British car. I tried to get it done in different places for sometime since I only got one key from the previous owner of the car, but it was not successful. I was so lucky that they found the exact key just like the original to cut a 2nd key. They we very professional and friendly. I would highly recommend this place for anyone looking to get a duplicate of a rare key! Extremely reasonable as well! read more

They ate very efficient, friendly and precise. I've been here twice and haven't regretted it. We will continue to be a patron of this store.

After the last 6.0 earthquake in Napa, my non-deadbolt lock would no longer lock on my front door. Only the deadbolt would lock, and that left me having lots of sleepless nights. Tonight Michael came out and changed my non-working lock to a deadbolt keyed alike to the existing deadbolt and he put a handle on inside the door so I can easily open the door from the inside. Crooks won't try to break in now with double deadbolts! And I will be able to sleep at night. Now I know if this happens to another door what to do to solve the problem. Whew! So relieved. Thank you! read more

Found a front-row-joe parking spot. Walked in had immediate service, respect, and five keys to my house. Great job, thanks for the support! Edit: Still coming here to have keys made and to get advice, the entire crew that works here at Concord Locksmith is great! Couldn't ask for a better company! read more

My property management company has worked with Concord Locksmith for years and they are fantastic. They're reliable, reasonably-priced, and are able to visit properties quickly after we submit a work order to them. I highly recommend them! read more

I stupidly lost my apartment key and needed to make a copy of my husbands key and requested a quote from the 5 closest locksmiths in the area through yelp. Some of these people wanted to charge me $50-80+ just to duplicate a key!!! I was ready to go to Home Depot but rather support small businesses so when I got the response from Concord Locksmith that it would only be $2.50+tax per key I was so excited! I stopped by after work to get two copies.. you know just in case and I was in and out within 5 minutes. Thank you so much!! read more

Great customer service... My key broke and they had no problem replacing it.. nice pleasant people

Have had a bunch of keys made here. Gave them a try one day because I needed some keys made. They did a great job making keys for my bikes nobody else could make. I've been back many times and will continue doing business with them. The staff is friendly, the place is neat and clean. I always can get a parking spot. I'll be back. read more

Your one stop shop for ALL your locks/keying needs, they even do car locks. Someone stuck a screw driver in my dad's car keyhole recently and these guys repaired it with no problems. Their employees are a class act- Jeff was really professional, and helpful from the moment he answered the phone until he rang us up in the end. Oh, and they also sell mace spray and accessories here. Highly recommend this place! read more

Tyler was awesome! Extremely friendly, professional and knowledgeable. We had him add a hole and install a deadbolt lock where one didn't exist. Need a re-key? he's the man! read more

I highly recommend this place. Super easy to deal with and quick. They helped me with a key stuck in a lock in my car. Much better than going to a dealership. Great prices too read more

One of these guys came out and put in a new door handle/latch and separate deadbolt on a steel clad front door. He did a great job. He was friendly, on time, and cleaned up all the dust. I had a tricky situation with an old door handle that left holes in odd places (which are difficult to patch on a steel door) and he was able to position the deadbolt so it covered the hole and looks great. read more

I've been getting help from the staff here since June of last year. I originally came in to get a new key to my car (my original one broke). They programmed it no problem. About a month later, the lock button wasn't working, since it was still under warranty, they ordered another one and reprogrammed it. I brought it back when my car started locking/unlocking itself, starting itself when I would get close to the car, and the truck would pop open due to the key spazing out basically. They got a new key and tried to program it but since it wouldn't program, the technician Brian did a whole system reset.. He said to take it to a dealer since they couldn't program the key. Took it to a dealership so they could program it and not even they can unlock the system since Concord Locksmith locked it up. Now I have to pay 800 to get a NEW WIN module because it's locked and nobody can access it anymore. Concord Locksmith doesn't feel it's their fault because they know what they are doing and it was just my module going bad. My module is new, it isn't going out doing to 'wear and tear', it's LOCKED and now can't have a key programmed to it because Concord Locksmith LOCKED the system by doing a system reset too many times. Thank you for the headache and now I'm out almost a grand because your technician locked my WIN module...I truly appreciate it! They felt making it better, was refunding me the original amount I paid (134)...thanks for that...nothing close to the 800 I have to pay for your mistakes read more

Excellent!! Needed 2 transponder keys made for my 2004 cobra which the dealer wanted 120 dollars to make, they did it for 50 bucks and the third key free, they all worked and in under a half hour, I would recommend these guys to anyone needing transponder keys made or any lock related matter... read more

Fast, friendly, good work, reasonably priced. I called needing help installing a deadbolt I bought. I scheduled an appointment for the next day, and 5 minutes later they called back letting me know they had someone in our neighborhood and could do the job that same afternoon! Less than an hour later we had our deadbolt installed. Everyone was friendly and professional. The work was solid, and the price was right. I'd call them again. read more

I needed a key made and programmed to my 03 Ford. They cut and programmed a key for me in about 20 min. The staff Is great and the price was better than anyone else. Note: If you need a key made for a car that has a chip, most places will only clone keys. These guys actually program the new key. read more

Good locksmith, no big complaints just wasn't done quicker than I had hoped for. The service was great though the guy behind the counter was a pleasure to talk with read more

Long story short. My Passport was being held hostage by my fire box. Key broke off in the lock and I am leaving in two days for China. They saved my passport and my sanity! read more

Able to work around my schedule. Reasonably priced and came in below their estimate. The locksmith was friendly, professional and worked quickly. What more could you want? read more

Took Expedition in to get 2 keys made as I only had 1 so required programming. Made appointment and arrived 15 minutes early. Took me right in and started the work. Showed me how to add in additional keys. 20 minutes and a few jokes later I was done and on my way. Good place read more

Called to get my locks changed to my front door and came very quickly, took him less than 10 minutes to change. Happy with the service and was able to use yelp discount. read more

Yesterday, the lock on my back door slider broke, after 20 years. Assume it was just metal fatigue. I called Concord Locksmith this morning, and spoke with Sam's wife, Lisa who was very friendly and direct in how they billed. So, no billing questions afterward. Sam came out not much more than an hour later, and installed a replacement part. Professional, friendly and competent. Couldn't ask for anything more. read more

These people are awesome and very friendly. A guy named Leo helped me with some spare keys for my motorcycle. He went over and above to make sure I was a satisfied customer. I will be going back for keys for my other bike. The price was right too. Have no complaints. read more

Had two different keys copied. Didn't fit my locks had to go back. They were very nice and remade them with no fuss. But still, one remade key wielded - the other remade key still doesn't work. Can't recommend using them for getting keys done. read more

Tyler was our locksmith and he was super friendly and fast. Same day appointment, rekeyed 3 doors with 5 total locks, done in 30 minutes, and it was cheaper than the quoted estimate I was given over the phone. I will absolutely use these guys again in the future. read more

Sam was very responsive via Yelp Message. Talked to Mike on the phone who was super nice. When I went in had a nice chat with Mike and got the keys done in a jiff. Great price and keys work great. Thanks all! read more

My go to place to get keys cut. Last time I visited (about a year ago) to have a spare car key cut, I was told they couldn't guarantee the keys would work properly as the key was an aftermarket key and purchased online. I was hesitant but let them do it anyway. Key worked perfectly. Today I stopped in for another car key to get cut and sane scenario, they couldn't guarantee the key would work. Without hesitation I said Ok. knowing the key was in good hands and they would do it right, and they did. Friendly and knowledgeable staff. I'll be back whenever needed. read more

I had my new house rekeyed on 6/24 and had a 3:30 PM appointment At 3 PM I got a call from the store to notify me that the locksmith was running late. That was in my book, great service already ... When the locksmith arrived at 4 PM he immediately got to the locks ... ... which proved to be quite a problem ! Two of my locks were from 1963 ... they don't make those types anymore !!! I watched the locksmith try to open the lock of my front door and cringed from time to time ... I was very relieved hearing him insist on finishing the job when he called the store to request some manual or tool and assistance from a senior locksmith. After finally opening the lock and getting to the other locks, the locksmith had to get back to the store since he had nothing with him for those particular locks ... The job was finished at around 6:10 PM ... No extra charges, just the exact amount quoted to me when I called to make the appointment and the $25.- discount for mentioning that I found the service on Yelp. I offered to relinquish the discount as a gratuity for all the effort the locksmith made to get me rekeyed and copies of the keys, and his advice on digital keys and all those modern keys, but that was declined with a smile and the request to write a review on Yelp. Very happy with their great service and one that I would recommend and use again (I will be putting in a digital key someday soon)!!! read more

After reading all the reviews, I decided to use Concord Locksmith. I called them at 10:30 am and they had arranged for someone to come out between 11:30 - 1pm the same day. Tyler called and he said he would be at my house within 15 minutes. He arrived around 11:45 and fixed the problem quickly. He charged me $50 for service call, $45 for half an hour labor, minus $25.00 discount using Yelp. I would highly recommend them. read more

I walked in today with a car key that was extremely worn down. They were unable to do anything with that key, and ended up having to look up the information online. Within twenty minutes they had everything they needed, and I had a brand new key. Everyone in the shop was friendly and courteous, they were also incredibly fast. I would absolutely recommend them to anyone and everyone for locksmith needs. read more

Not too bad of a place. Super fast service. Pricing isn't bad at all. The inside needs a little bit of cleaning up and organizing but other than that, can't really complain :) read more

These guys saved me over $170 that Chevy wanted to sync my key with the car. Thankful I found them on Yelp!

While I had an unfortunate experience with an employee at this business a couple years ago, I would still highly recommend Concord Lock n Key. My previous experience had nothing to do with their expertise. Having a rambunctious teenager, who constantly goes in and out of our front door with absent mindedness always slams the door, the inside door knob had come completely loose, barely hanging on by its screws. Normally, this is something I could fix. Unfortunately, I could not get the hardware to line up properly and since the door could not be used, I decided to call a professional. CL came out the next day, on time as promised. The tech was here less than 30 mins., as it was an easy fix and now it's perfect. They had the extra missing parts on their truck, which was great. I found their rates to be reasonable for their industry. We needed a couple of extra house keys and they had a key maker on their truck, so we were able to get that taken care of, too. I have to say, don't go to a chain store and expect that they will cut your key to the exact specs you need. I've done this before with two or three fails and it wasn't until I went to Concord Lock n Key, that I got a working key. My new keys work perfectly. I highly recommend this long time local family owned business to anyone in need of a locksmith! read more

Just got a key made here for my Toyota. They had the blank I needed and the key worked the first time I tried it. This was a non-chipped key. I got a key and good fast service all for just $4. read more

Best locksmiths I've been to! Got my car key cloned here and service was great. The guy finished it in about 20 mins. I even got a lockout key for my car for free! Definitely recommend this store. read more

Rekeyed my entire house (new home purchase). They were on time, very professional, and competitively priced. Couldn't be happier with their service. read more

Great service! I called to have my front door locks changed and they came the same day right on time! It was super easy and hassle free!

I manage commercial buildings and the folks at Concord Lock have been absolutely fantastic to work with. I am probably famous at their office for requesting additional services after the job's already been ordered or even while they are on-site, but they always help me out, efficiently and with a smile. Great service, very knowledgeable, always helpful. I would recommend Concord Lock to anyone. read more

Quick and honest work. We called, they quoted us a good price on the phone, and were on time within 30 minutes. Guy came and did what he was supposed to do and left within 10-15 minutes. Easiest money he could make. When you do your job right the first time, saves hassle on both parties. Thank goodness for the $25 voucher they offer! read more