Great service! Our GC hired B&B locksmith for a very complex double safe installation that arguably, many contractors would refuse. However, B&B took on the challenge and the guys did an outstanding job. We're extremely happy with the result, and grateful for B&B for taking on this complicated, difficult task and making it a successfully completed project! read more

Just bought a new home and needed new keys for all our doors. We asked our fantastic realtor if she knew anyone and she recommended B&B Locksmith. So I called and this pleasant person on the other line was able to help us. He was not only informative but was able to fit us in that afternoon! At the time of the appointment we met Jacob. We showed him which doors we need changing and he understood and went right to work. He was very knowledgeable when we asked him questions. There was also one door where the lock was broken and he was able to fix it! Jacob was very nice knew his job and was very professional! Love the exceptional service. We highly recommend them and will use them again in the future since they also do security systems! Thank you B &B Locksmth! read more

We have used B&B locksmith several times for various repairs. They have quick response time and fair pricing. I recommend using them for all your residential and commercial locksmith needs. We have used them here at our apartment complex to replace a push bar for a commercial grade door. We have also used them to replace door closers on two of our pedestrian gates. read more

DO NOT BUY AN AFTER MARKET FOB. I bought a replacement FOB for my Volkswagen and it stopped working after 8 months (2 months after the warranty). They tried to fix it and couldn't but wouldn't refund my money. They should have explained the risk of buying aftermarket FOBs before purchasing. It would have been ok if they made me initial accepting the risk but they didn't. read more

I needed a combination lock installed on a metal gate. The size of the lock prevented the use of a commercially available lock. B&B came and cut the gate and installed the new handle and lock. In the process, they carefully welded the design elements back onto the gate and even found matching spray paint so that the installation looks like the original gate. The finished product is gorgeous. The meticulous care they exhibited throughout the job is something that has sadly become very rare, in my experience of hiring people. Matthew, in particular, was onsite and provided clear, accurate explanations of the progress throughout. Highest recommendation. read more

B&B Locksmith and Security - Keys & Locksmiths Near Me - Walnut Creek, California

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Lost both keys to our Bimmer and could not start or drive it. Got a few quotes these guys were in line with the rest. Bimmers are not cheap but I am sure their service was less than the dealer. and faster. No rush so we scheduled an appointment a day later. They arrived on time. Professional and polite got the job done all is good now, recommended. Update two weeks later the key fob stopped working. Alex suggested it was the battery so we replaced it but still didnt work. Turned out the battery we had on hand was also bad so after buying another one it finally worked. Downgraded from 5 stars to 4 stars for the hassle of having been given a fob with an oid-bad battery. For the expensive cost of this service they should make sure they come with new batteries. read more

Had my mailbox lock replaced December 2024, the lock became faulty in August 2025 (faulty after 8 months of installation). I called them to have a technician come to fix it or potentially need to replace lock and they quoted me $100 MORE than the original quote from December. There was no flexibility or empathy for my situation. I would look elsewhere. read more

Matt was great! Very highly skilled, great communication, he showed up right on time. He made a second key for my Porsche Cayenne. Very involved process, they're probably the only locksmith around that could do it. The new fob looks and works exactly like the original, right down to the Porsche emblem. Matt taught me a lot about my car too. Saved me hundreds of dollars compared to the stealership and also, because he came to me, driving twice to and from the dealership to get it done . read more

Alex and his team are extremely responsive with both emergency lock issues and long-term strategic security planning. They are the Go-To for our Adventurous Sports ski & snowboard schools. read more

Very responsive and had the part needed for repair with them so my issue was fixed right away.

Excellent work and reasonable rate for car key fob programming I highly recommend and I will use them again when I need a locksmith 100%. read more

B&B Locksmith and Security - Programmed new key fob for Ram 1500. Thank you B&B locksmith! - Keys & Locksmiths Near Me - Walnut Creek, California

My husband and I arrived home from our 40th Anniversary trip to find that our front door lock (Which may be 100 years old!) would not open. I called B & B at 5 PM, noticing they were open until 6 PM. I asked them if they had a Mortis Lock Whisperer on staff, and they did! He arrived in 7 minutes, (not the 20 minutes they had told us), and had the door open effortlessly in about 10 minutes. He was knowledgeable, light-hearted and took video of everything he was doing. The price was fair considering the short notice and he was super conscious of cleaning up after himself. They are now our locksmith of choice! read more

Geoffrey was knowledgeable and very helpful. I had a unique locked door latch issue and he had experience with it and knew exactly how to solve it. read more

I recently hired this company to replace the doorknob on my patio They provided misinformation - they missed the deadlines they established Overall, they did a lousy job for a super high read more

The best locksmith experience I've ever had. Sadly, I've had a few. But Russ was phenomenal. He showed up in 10 minutes. Had me in my house in no time. He cheered me up about the situation too which was really needed. read more

My thumb latch didn't work anymore so decided to replace the door handle instead of trying to fix it. Since I was going to replace the door handle, I decided to add a security lock, and a video doorbell. It was easy to schedule an appointment and Matthew came on a Saturday to do the work. It took a few hours to complete the work and he went over everything and made sure everything worked the way it was suppose to. It took awhile since technology can be temperamental and software updates, but Matthew was very chill and patient making sure all was working. I felt bad as I didn't want to hold him up but he waited and just made sure. All in all, a very good experience. I am glad I didn't try to install it on my own as it probably take me all day and night to do. Well worth the money to have professionals install. read more

Absolutely great service. They went above and beyond to get my sprinter key figured out and got me going. Thanks again!

Alex responded quick as I requested a quote and was able to book an appt the day I chose. Alex is friendly, professional, great communication and was transparent during our conversation. Communication was perfect and he was able to give me a price which is what I paid after the job was complete. I was able to provide my own material and Alex reduced the price from the first quote. I received multiple quotes from locksmiths around my area and B&B Locksmith & Security had the BEST price by a landslide. Joe was the technician who provided service. He was on time for our appt and called me before with an ETA. Joe has great communication, professional, friendly and provided speedy service with no issues. He was able to use the material I provided as well. He was transparent and disclosed there is a chance my provided material would not work as there is different keys for my vehicle. He finished the job in 30 minutes! I thought it would take at least an hour. Overall, my experience with B&B Locksmith & Security was 5 stars! Shoutout to Alex for fast response time and setting up the appt. Huge shoutout to Joe for providing the best customer service! Every business needs an employee like Joe! Thanks again! read more

B&B Locksmith and Security - My provided material and extra copy made by Joe. - Keys & Locksmiths Near Me - Walnut Creek, California

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Russell and Mark always arrive at the scheduled time and immediately go about their business in a professional and timely manner. I have no reason to use another company as B&B Locksmith has never disappointed. And gets the job done. Excellent service. Both Mark and Russell solved a tricky problem due to a very unusual lock quickly and also made sure that everything was secure and working before leaving. Good price, great customer service .....and problem solved. read more

B&B Locksmith and Security - Keys & Locksmiths Near Me - Walnut Creek, California

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We had a lock out on Memorial Day. I checked some Yelp reviews and B&B Locksmith had great reviews. Their pricing was competitive and it was just as quoted. Matt was the technician that was dispatched to our home. He finished early at his previous job and asked if he could arrive early. He had us back in our home in less than a minute. Friendly, professional, and honest. Everyone else quoted $60-65 over B&B's pricing. They are our family's go to locksmith! Thank you Matt and B&B. read more

My jeeps ignition cylinder was turning Joe came out fast and was able to diag that the cylinder was good but there was sand and Or grime preventing the last wafer from working. Looks like me driving without the top on has added a dust problem read more

I almost hired someone else but am so glad I went with this company! They went far above and beyond the job I hired them for. I hired them to repair 1 deadbolt and they ended up repairing another door knob, oiling the front door hinges, and even fixing a gate latch. They were so friendly and did everything with a smile. I had several crews come into the house that day for different projects and they were the best to work with. The price was extremely reasonable, too. They could/should be charging more! I'll definitely call them for future projects and recommend them to others. read more

Had the pleasure to do business with B&B Locksmith and Security. Matthew is the one who came over to my place. He was very professional and polite/cordial. He got down to business and made sure I was happy with the results. It was a re-keying job nothing to complicated but if anyone is looking for a legitimate locksmith look no further. Thank you for being awesome Matthew M! Sergio read more

Needed a duplicate key for my auto vehicle. Matt was very professional! Arrival time was 9-10 am he was here by 8:45am; very quick and efficient service! Also pricing was reasonable. Thank you again Matt for amazing customer service! read more

We moved into our current home about 2 years ago. We decided to rekey the existing 4 locks and replace the front door lock with their "Mul T" high security lock. I forgot the model but it was their standard model. I think the total cost was around $500 which is a bit much but I think it was the going rate and I suspect it has become more expensive. BnB Locking responded to us promptly with a reasonable quote and was able to service professionally. We will rehire them in the future. read more

Russell is very professional. He always makes sure I know exactly what will happen with any of the issues we have. He always explains what happened and how he will do his best to fix the problem. We will continue to use them for all our needs. Today, Mark accompanied him that they both are very pleasant read more

I recently moved and wanted new locks for security purposes. B & B responded quickly & scheduled a time for me the next day. Aaron arrived on time and was pleasant and professional. Bonus points for him being great with my dog! Reasonable prices too. Highly recommended. read more

Very responsive and go above and beyond. Was able to program my replacement key for less than what the dealer charged. I got other quotes that were ridiculously well above dealer prices. I highly recommend this company. read more

Alex was great! But Safe Aaron was so cool and communicative@ a 6' distance and masked! Best service ever on a Locksmith! Didn't block traffic in a busy garage, had headlights in for Safey on scene and didn't waste our time, somehow all completed within 17 min and came all the way from Oakland too. Far commute. ALEX, thanks for sending Aaron. We appreciated him. We now. Talk up your Walnut Creek location. You are a responsive and smart business man. Probably shouldn't say this here, but Yelp did it ...he beat 7, that Seven other Yelp Locksmiths including from Central valley and southeast bay, so far to respond from, PRICED. Alex did not pressure us and appreciated his Professionalism and qualitative work Aaron did. Alex has trained his small crew well! We hope not to need them again but will share wither o t hers and co-workers and EMS folk alike. Thanks ALEX , thanks Aaron! read more

Russ was fast, kind, super charming to my mother! Helped us create a new key to a locked problem we thought would have to be physically hacked into. Thanks Russ! read more

I wish every service technician I've had to hire over the years was as awesome as the one i had today from B&B. He was punctual, communicative, positive, and fast & efficient. He basically had to do a little bit of custom work to resolve my issue...but he did it in about 2 hours total. While I am struggling right now to remember his name - my memory sucks - i couldnt have a better impression in my mind of the service i received from him and B&B read more

Russ is the man. He came to our property and he fixed our lock that no other locksmith could figure out.

Great service, friendly tech! Very prompt and communicative. Went above and beyond to help with new key fobs and even fixed the old ones.

I lost the key fob for my 2011 E90 BMW. B&B Locksmiths were absolutely amazing. Alex is very knowledgeable about European cars; he expected it would take only 30 minutes; the process took 1.5 hours. He was very professional and additionally took the time to explain the process. A great conversationalist to boot!. He was also the most competitive quote! My #1 go-to for all my locksmithing needs. read more

B&B Locksmith and Security - Keys & Locksmiths Near Me - Walnut Creek, California

Contacted B&B to have the stolen house key replaced, asked for the same day service as I didn't feel comfortable to stay in the house knowing that someone out there has a key AND my address. Called at around 6 pm. Soon recieved a ph update that a repair man is on the way and that he expects to be at my place in about 1h15 min. It was Fri evening commute everywhere (!!) Russ and Mark arrived as per their ETA estimate. Both were very professional, pleasant and polite. Quick and efficient service . I couldn't have asked for a better service. I am very appreciative of them coming over the same day. Mind you, it It was Fri evening commute everywhere (!!) Additional info: I used this service 10 y ago for the same issue. The repair man was Alex, he provided the same exceptional service. That is why I saved B&B business card, and today I knew exactly where to call. So happy the issue solved. Thank you Russ and Mark, and B&B read more

Very easy to schedule and Joe the locksmith was on time and efficient. I highly recommend them. read more

B&B Locksmith and Security - Re keyed. - Keys & Locksmiths Near Me - Walnut Creek, California

this lock smith is more than five stars here b&b locksmith joe did a nice job on my 2003 Ford Mach 1 Mustang i sadly lost both my keys and key fobs so there was no keys to copy a new one from joe at b&b locksmith came to my house on time for the appointment I was given joe was very respectful and professional joe took good care of my vehicle Joe made me two new keys and two new key fobs and Joe re-programed the anti theft system No problem at all good job joe !!!! good and fair reasonable valuable pricing here at b&b locksmith satisfied customer troy iwinski read more

B&B Locksmith and Security - MY PRIDE AND JOY !!!!! - Keys & Locksmiths Near Me - Walnut Creek, California

Absolutely 5 star service! Worth every penny. My 1998 Toyota Siennas remote stopped working and so did the key to unlock the drivers side door. I bought a cheap remote online that was supposed to be compatible- it wasn't. I took it to a hardware store that pairs remotes to cars, they tried and gave up. They said they couldn't make it work and to go to a locksmith. I wish I had just started with B&B from the beginning. They were unbelievably helpful over the phone, over email, they gave me options and a deal to try multiple solutions. Their mobile locksmith called ahead, arrived right on time, worked hard for over 2 hours until he had fixed BOTH my original remote and my door's lock. For the same low price quoted. B&B - you have a customer for life. read more

Mark fixed a problem with our front door lock in minutes. We had thought we needed a whole new lock because our keys stopped working! He also gave us tips for how to maintain the lock if this happens again. We were so appreciative of Mark's help and very pleased with B&B's services. read more

Great and friendly customer service! They offer all types of locksmith services which I find convenient. I recommend this company.