I recently used KB Lock and Key for an eviction service, and the experience was excellent from start to finish. The technician, Koby, was professional, punctual, and very knowledgeable. He arrived on time, handled the lock change efficiently, and made sure everything was secure before leaving. Evictions can be stressful situations, but Koby remained calm and professional the entire time. He worked quickly without cutting corners and clearly knew exactly what he was doing. I really appreciated how smooth he made the process. If you need a reliable locksmith for eviction services or general lock work, I would definitely recommend KB Lock and Key and ask for Koby. Great service, fair, and dependable. read more

My key broke in my car door lock. It was pretty deep in there so there wasn't much I could do. Service was great and speedy. Before I knew it they were already here fixing the lock! Great Pricing too! read more

Kobi came very fast and was very helpful. He got my car open within 5 minutes of arrival. I'd recommend him to anyone in East Bay who needs lockout services read more

answered very fast, came out super quick, feels secure now!! thanks you so much! Aaaaaaaaaaa++++++ read more

KB Lock & Key - Keys & Locksmiths Near Me

I would want to give 4 stars for the long wait alone, but I understand Saturday nights are hard, especially in half moon bay. This man, (nice Ukrainian guy, I kept calling him Superman) was SO SO KIND! I need to have a shot with this guy or talk to him again if the company can know who worked 7am-11pm June 7th 2025. He was a bit late, but understanding jobs take a long time, he had a delay. We waited from 8pm to about nearly 11pm, but honestly, when your keys go swimming in the ocean, what choice do you have? He was so nice to the two girls in my car, offering coffee, water, and a candy bar for the long wait. The man took it all apart, put it all together pretty quick, and for the stress we all went through, we all want to reach out again and say we are so grateful. $450 was such a deal to get home! I'm very pleased with this company, and would recommend them if your keys go on vacation and don't show up again (at half moon bay state beach.) Side note: not going to that god damn beach again unless my keys are found. Thanks KB!!! read more

KB Lock & Key - getting the work done!! - Keys & Locksmiths Near Me

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I had a great experience with KB Lock and Key. Kobi was professional, responsive, and arrived quickly. He unlocked my car efficiently without causing any damage and made the whole process stress-free. Very honest, friendly, and skilled locksmith. I highly recommend KB Lock and Key and will definitely use them again if needed. If you want it shorter, more casual, or more enthusiastic, tell me where you're posting it (Google, Yelp, Thumbtack, etc.) and I'll tailor it exactly for that platform. read more

Very quick job, we were in within minutes. Locks are great. Explained everything when he gave us the quote. read more

KB Lock & Key - My new locks are superb thanks to Kobi from KB lock and key for a very descent price. All good! - Keys & Locksmiths Near Me

Kobi was amazing ... on time ... fair and honest ! Very efficient and reliable ! Saved him in my phone !!! Carl

Colby was amazing. I was in a pickle and needed a locked removed asap. He came right away and completed the job in a timely and professional manner. I will be using him again read more

Kobi was on time. Up front cost estimate. We had an unforeseen issue with our lock but he corrected on the spot for us. I highly recommend his services. read more

Great service he was on time and very professional. He was fast polite and very helpful

The locksmith they sent out permanently damaged our front door. The locksmith also did not clean up after himself. Left a big mess for us to clean up. Edit: after lying to me and saying I had the wrong number and changing their number and blocking mine multiple times. They also played games with the appointment times etc and didn't come back until over 24 hours late. They came back. The door is at least secure for the night but now we have 3 keys to get into our house instead of 2 and the goal was one. They admitted to hiring a subpar 3rd party. Waiting to hear from the owner. To sum it up for now the door is aesthetically ruined, we now have different keys for every single lock and every single entrance into our home, poor customer service, and don't seem very interested in fixing it. I am more than happy to edit this review when and if they do right by us. I cannot in good conscience recommend this company. read more

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I'm a business owner myself. We called to have a key removed from a customers ignition. They tried to charge $1200. Negotiated down to $920. This is absolute rip off. They were only there for 20 minutes. Stay clear of this company. Dishonest! read more

DON;T WATSE YOUR TIME called KB lock and key 4 times , waited an hour and a half for technician to return phone call. NOBODY returned phone call. Technician are the only ones to schedule appointments and give price quote . total waste of time !!! read more

Great timely service. Used this company to help my GF who only had one key to her car, and had lost the other one. They were super fast and reasonable on pricing. Can't recommend them enough. Make sure you have cash on hand. read more

Disappointed. I spent over $600 to re-key three locks at my house. The tech arrived in an unmarked Prius and without a uniform identifying as a Locksmith tech. I had to verify the tech on myself as best I could. The tech worked in the front seat of his car, not a work van. The Locksmith tech was a nice person, but not skilled or professional. The tech had to make several attempts to re-key the locks. The tech had problems reassembling the lock mechanisms such as forgetting parts. The tech didn't tighten down my front door handle so it pulled-off a few days later. I had to enter from garage door. I installed the handle myself. Thankfully I am handy and have Allen Wrench set, I but not a qualified locksmith. Finally, the tech seemed to want a tip added for the job. I have never tipped a technician, mechanic, tradesperson like a plumber, carpenter, mason. I will never use this service again, nor can I recommend this company with good conscience. read more

KB LOCK AND KEY, a.k.a. KB LOCKSMITH OF NAPA?!? BRICK AND MORTAR?!? SUMMARY Was expecting to be speaking to the licensed, bonded and verified KB-Napa. Calls are intercepted and confusing. Techs are not from KB but are independent locksmiths, each with a different agendas. KB has removed itself as the responsible contractor. Drama ensues. New quotes upon arrival. Drive away without a word. Hang ups on customer. Mistrust. Overpaid the service not fully rendered. Not brick and mortar. Forced to remain in touch after the assignment. Insecure results. Raising unnecessary suspicions. Forced to pursue other means of resolution. 1ST KB LOCKSMITH Unmarked vehicle upon arrival. Disrespecting the client for asking questions by snowballing the conversation. Over quoted for the service. Asked for a business card as seen on yelp.com. Locksmith consented only to leave the job without a word or the service. 2ND KB LOCKSMITH New quote. Comes to complete the job but must leave and return with the required parts to start the job. Too many loopholes without good answers. Too many follow-up conditions that confuse customer. again, no business card available and unmarked car/truck. Wrong product agreed to was installed and number of them (2 instead of 3 and all the same). Incomplete service rendered. Overpaid. Too many phone numbers associated with the business to follow. Too many hanging up the phone on the customer for resolution. The receipt for payment does not show what was purchased nor the quantity requested resulting in covering up the commitment. read more

Been 4 years but used Kobi again to rekey 5 locks and replace one door lock set. Set the appointment over text from my last time working with him. He responded same day on his day off and was flexible to meet me after my work hours. He arrived and was done in less than an hour and gave me 6 keys to go with the locks. Easy, simple, and reasonably priced. Keep it up Kobi. read more

I went with this business because they overall had good ratings but once I had an appointment it was all downhill from there. They wanted to charge $100 for a weekend appointment so I waited until a weekday to save $50. I understand that businesses need to compensate for travel, gas, etc. regardless of outcome. I told them over the phone, before the appointment, that the problem with the lock was intermittent. The appointment window was 10-11 but the guy called me at 10:58 and said he would arrive in 20-30 minutes. He didn't arrive until 10:45. Then because the lock started working again he told me that he couldn't fix it. It's a Baldwin lock and he told me to call Baldwin for a replacement. WHAT A WASTE OF MONEY. Basically because it started working, he wouldn't touch it. "Roy" also showed up in a Tesla, not a company car. Then I couldn't find them on Yelp because they receipt for the $50 doesn't match the actual company name. I was ready to report FRAUD and still considering doing so. For now. I'm warning you, DO NOT use this business and I'll be reporting them to the BBB. read more

I booked for an emergency unlock service at 6pm today and was told tech is on his way in 30 mins with a $30 callout. An hour later, technician calls and say he got delayed with the existing job and will be another 25 mins. Never turned up and here I'm stuck for over two hours in the cold. Calling the office a few times only goes to ring out and no answer. Please do not use this guys unless you wish to be stuck in cold. read more

I have to agree with everyone else on this thread about cost. While the locksmith stayed longer than expected to fix a challenging lock, the final price was a disgrace. The call out fee was $29. The final bill was just shy of $1000 with no heads-up along the way that, 'hey, to fix this lock is going to cost $1000.' I could have bought a brand new lock for less, but ended up with a bright brass replacement part on an oil rubbed bronze fixture. i can't recommend this business. read more

He didn't do anything but still want to charge No knowledge Customer service is bad All he had was ego and big price read more

They came out quickly and efficiently to replace my lost car key fob on a BMW. I called the dealership to get a new key and they estimated 1-3 days to get key. Their price was also higher. These guys came out and worked for about 35 minutes and were able to hand me the key fob! Much appreciated!! read more

I called to get a simple quote for a car key fob. The woman who answered took all my info, including my address, which felt unnecessary just to get a price. Then a "technician" called me back --- extremely rude, unprofessional, and quoted me more than the dealership. I declined, and then he called back asking, "How much you want to pay?" Completely unprofessional and shady. Won't be doing business with them. WTF kind of business is that? PLEASE DO NOT BOTHER CALLING. read more

AVOID AT ALL COSTS. Showed up late and demanded $30 for an estimate for work. Dispatch never said there was a service cost. Their estimate of $960 for 2 deadbolts was twice the price as another locksmith. Unprofessional and late. read more

I wasn't given a price over the phone was told they had to look at the car first when they came they showed me 2 keys 1 for $180 and the other for $280 which had all the buttons to lock and unlock it. They were at my house for about an hour then they said they still couldn't get the code and they would be back in an hour when they came back he told me he would give me the $280 key for the same price as the first one. After all was said and told the price I was given at the beginning was $360 180 for key and 180 to program it. Somehow the final price got changed from $380 to $545 FOR ONE KEY. He told me he never said it was $180 but I have it recorded on the ring of him saying it. And he said I had to pay for his time and gas service fees and tax. Don't recommend these guys to anyone they'll harass you until you pay for a shitty service read more

Stay away! Terrible company. Giving out arbitrary prices, just trying to get a sale. Demanded $30 payment for the 5 minute interaction that we had. An estimate fee was never mentioned when I called for a quote. Don't call them, biggest waste of money read more

Shows up wants to charge $265 just for the key no remote. We told him how much would it be for the the key and remote. He (Tony) said let me check for you goes to his van with our key. We walked over there he was already cutting to make the key rushing and all. We said no and he charged us a $29 show-up service fee. I was not informed of the service key. I only had him $20 that's all I had. read more

KB Lock & Key - This is the number of the tech that came out and called me. - Keys & Locksmiths Near Me

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Waste of time and money. Guy didn't know what he was doing was getting help from someone on FaceTime. Told me it was fixed but when I went to go check it was not! read more

Kobi was great and friendly. Definitely recommend them for services. Keep up the great work!! read more

Called this company to explain my situation and get a quote and the representative who picked up the phone was extremely inpatient and rude. When explaining my situation she cut me off and did not respond to my questions as she did not care; then hang up the phone on me! read more

I needed someone to come program an ECU to my Jeep Liberty so I called this guy. My car would start but die out seconds later but after this guy put his hands on it my car would not crank at all. I know how to program a computer box to a car but I don't have a programmer. And this guy said he knows what he was doing so I let him do his thing. He made a copy of my key in his car. Told me he couldn't find the "key code" to the car told me it costs $80 to get it from the dealership. Ended up fucking up the new ECU to the Jeep. Now it doesn't even work. Told me I still needed to pay him $30 fee for showing up. I didn't give him SH*T! He had a "trainee"or something with him and started yelling at him in their language to get in the car. They both got in the car and he sped out. How professional? How you go to someone's house and fuck up their car and demand $220 plus $30 show up fee. If you couldn't get the job done AND fuck things up along the way you get NOTHING! read more

KB Lock & Key will be the ONLY locksmith I ever call for any lock issues I have. I called and set appointments with 2 other locksmiths, and then never called me back, came to my house or called to tell me they aren't coming. My technician was Tom. He is very communicative on what he is going to do, and very verbal to call me to confirm our appointment, tell me how far he is from my house, and how long it will take him. His work was quality, fast, and affordable. He arrived around 2 o'clock (like he said he would) and left within the hour, talk about speed. He let me check the key to make sure it works before he left. Very great guy, and very grateful for him to come and help me out. Thanks again Tom! read more

Don't bother calling they leave you hanging no call back. I called 50 minutes ago and they said they'd call back in 5 to 10.

This is the biggest scam ! I called this number to see if I could get replacement digital doors for my front door and side garage door. When on the phone the lady dispatcher said she would have the service provider contact me. When the guy called me he said what do you need, and I told him. His name was Rom and could barely understand him. Rom said I'll be at your house at 1 with no price given. As he arrived he came with another guy and showed me two digital locks that you can get at Homedepot for 100 bucks max. He said the front door would cost me $950 dollars and side garage $550 dollars! I said wait what! He said but don't worry I'll give you good price and my two boys were needing to go to the bathroom. I told him hold on. When I got back the front lock was off. He proceeded and I told him it was too much and that I didn't want it. He said don't worry I'll get you good price. I called back the dispatch and told them the situation they had no clue or anything they could do but contact the guy ROMs manager who I couldn't speak to. I told him that lock sells at Home Depot for 100 dollars and he continued to say no way this is not from there and that these ones are only sold to the company locksmiths which was a total lie. I showed him a picture and he continued to say it wasn't the same one which is was. He is lucky my kids were there and I was trying to be cordial. In order for them to leave the best he could do was $850 dollars and irritated as I was I just wanted them out. He said that he never seen his manger get this big of a discount and it would be more with taxes and other fees but that I got lucky. I paid the amount but if you are reading this review please stay away. I am in the service industry and that had to be the biggest scam I allowed myself to encounter but for everyone out there trust me this place should not even be in business . I will report to the Better Business Bureau because they should be out of business for scamming people. read more

All these 5 star reviews are deserving! I called to rekey all the locks at home. I got a reasonable quote the same day and Shon came out later that afternoon. Once here, I realized that I didn't have the keys to the deadbolt and doorknob of garage door. So Shon helped change both those locks instead and happened to have matching locks in his car that were the exact same ones we had. He also worked really fast. I was also installing cameras outside the house and was missing a tool so he let me use one of his. Very friendly, reliable, reasonable, and efficient. read more

Called them and they said no service technician is available for a lockout service. What a joke.

We hired KB Locksmith of Concord to make physical keys to the electronic entry lock. We contacted the owner/locksmith Kobi of KB Lock and Key. Issues resolved successfully, thanks for the works. read more

They showed up on time and got the job done quickly and efficiently. The tech was polite and gave me a good deal on getting my lost key replaced. In a day and age of non existent customer service, it was refreshing to deal with an actual professional. Thanks again Kobi! read more

KB Lock & Key - New key cut and immobilizer reprogrammed. - Keys & Locksmiths Near Me

I locked myself out this morning. Jonathan, the technician called me within 10 mins of my service call, and was at my door in 20 mins as he said he would be. He was friendly, professional and very informative. He talked through all options, risks and even pointed out that my doorknob had been installed upside down previously. He had me back in my place within 30 mins. If I ever need a locksmith again, I'll call KB. I'm saving their number in my phone! read more