[[HIGHLIGHT]]Kobi was awesome![[ENDHIGHLIGHT]] he programmed my 2021 hyndai elantra fob and fixed my alarm issue highly recommended read more

I had a great experience with KB Locken! Kobe came out to repair the key for my Honda Ridgeline, and he did an excellent job. He was professional, knowledgeable, and got everything working quickly. The service was fast, convenient, and the price was fair. I highly recommend KB Locken if you need a reliable locksmith. Thanks again, Kobe! read more

KB Lock & Key - Keys & Locksmiths Near Me

Had an emergency lock out and they responded to my job proposal VERY quickly saying they can arrive in 20 minutes. I give them my information, we message back and forth and I wait for an update since they literally said OMW. An hour passes and NO ONE EVERY SHOWED UP. I tried calling and texting the number they provided in their messages again and it turned out to be an AI voiceover asking the exact same questions the chatbot in yelp messenger did and it ended the call saying someone was gonna call me back. Never got that call back either... Don't rely on this business in an emergency because they wont show! read more

[[HIGHLIGHT]]I had been calling two days . No call back regards to a key they made[[ENDHIGHLIGHT]] .. [[HIGHLIGHT]]they know my info and I tell them my info asked and they do not call back in timely manner[[ENDHIGHLIGHT]] .. the key has no screw shell came undone and they won't call or help me.. the fact the service was where he used my old key and put new shell I guess and tried locks programming it tried but doesn't work .. and now key is barely holding on to be able to turn the key in ignition let alone door to open or start etc.. guy was untimely on first meeting & tryna get service 2nd time been irritating.. read more

KB Lock & Key - Key shell fell apart no screw and cracking - Keys & Locksmiths Near Me

[[HIGHLIGHT]]Mike was super helpful and was able to get me into the house in under 10mins![[ENDHIGHLIGHT]] [[HIGHLIGHT]]He was great![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Kobi was the best. Super professional and communicative.[[ENDHIGHLIGHT]] Did the work quick and I have no complaints.

Promissed to show up on my door in 20mins and it didn't happen. [[HIGHLIGHT]]They just use ai to text you and answer calls.[[ENDHIGHLIGHT]] This is total scam please avoid as it bite you during emergency time. read more

My key broke in my car door lock. It was pretty deep in there so there wasn't much I could do. Service was great and speedy. Before I knew it they were already here fixing the lock! Great Pricing too! read more

Kobi took care of our broken lock efficiently and professionally. [[HIGHLIGHT]]We exchanged messages on Yelp, and he came out shortly thereafter.[[ENDHIGHLIGHT]] Whole thing took ten minutes. Highly recommend! read more

Kobe from KB Lock and Key did an excellent job making a new key for my 2008 Ford Mustang and also programming a remote for it. He was professional, quick, and knew exactly what he was doing. Everything works perfectly, and the service was smooth from start to finish. Highly recommend KB Lock and Key if you need automotive locksmith services! read more

KB Lock & Key - Keys & Locksmiths Near Me

Kobi was amazing and very flexible when we needed a urgent key made. [[HIGHLIGHT]]Friendly and very professional, will def come to him if ever we need another key made :)[[ENDHIGHLIGHT]] read more

Quoted $120 but then up charged me $50 for having to drill one hole into my door - I understand the principle of paying for the professional knowledge but a 20 minute door lock installation for 170 is highway robbery read more

Would recommend. [[HIGHLIGHT]]Fast and responsive and timely and helped when I needed it most.[[ENDHIGHLIGHT]] Great at smart locks

[[HIGHLIGHT]]answered very fast, came out super quick, feels secure now!![[ENDHIGHLIGHT]] thanks you so much! Aaaaaaaaaaa++++++ read more

KB Lock & Key - Keys & Locksmiths Near Me

Kobi came very fast and was very helpful. He got my car open within 5 minutes of arrival. I'd recommend him to anyone in East Bay who needs lockout services read more

I would want to give 4 stars for the long wait alone, but I understand Saturday nights are hard, especially in half moon bay. This man, (nice Ukrainian guy, I kept calling him Superman) was SO SO KIND! I need to have a shot with this guy or talk to him again if the company can know who worked 7am-11pm June 7th 2025. He was a bit late, but understanding jobs take a long time, he had a delay. We waited from 8pm to about nearly 11pm, but honestly, when your keys go swimming in the ocean, what choice do you have? [[HIGHLIGHT]]He was so nice to the two girls in my car, offering coffee, water, and a candy bar for the long wait.[[ENDHIGHLIGHT]] The man took it all apart, put it all together pretty quick, and for the stress we all went through, we all want to reach out again and say we are so grateful. $450 was such a deal to get home! I'm very pleased with this company, and would recommend them if your keys go on vacation and don't show up again (at half moon bay state beach.) Side note: not going to that god damn beach again unless my keys are found. Thanks KB!!! read more

KB Lock & Key - getting the work done!! - Keys & Locksmiths Near Me

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Kobi was professional, friendly & completed the lock change within few minutes. Response time was also great. Price was very reasonable & more affordable compared to other places. Highly recommended! read more

Very quick job, we were in within minutes. Locks are great. Explained everything when he gave us the quote. read more

KB Lock & Key - My new locks are superb thanks to Kobi from KB lock and key for a very descent price. All good! - Keys & Locksmiths Near Me

[[HIGHLIGHT]]My wife called and KB showed up same day.[[ENDHIGHLIGHT]] He was pleasant and he moved quickly through the service. We appreciate him and the prices. read more

[[HIGHLIGHT]]I recently used KB Lock and Key for an eviction service, and the experience was excellent from start to finish.[[ENDHIGHLIGHT]] The technician, Koby, was professional, punctual, and very knowledgeable. He arrived on time, handled the lock change efficiently, and made sure everything was secure before leaving. Evictions can be stressful situations, but Koby remained calm and professional the entire time. He worked quickly without cutting corners and clearly knew exactly what he was doing. [[HIGHLIGHT]]I really appreciated how smooth he made the process.[[ENDHIGHLIGHT]] If you need a reliable locksmith for eviction services or general lock work, I would definitely recommend KB Lock and Key and ask for Koby. Great service, fair, and dependable. read more

[[HIGHLIGHT]]I had a great experience with KB Lock and Key.[[ENDHIGHLIGHT]] Kobi was professional, responsive, and arrived quickly. He unlocked my car efficiently without causing any damage and made the whole process stress-free. Very honest, friendly, and skilled locksmith. I highly recommend KB Lock and Key and will definitely use them again if needed. If you want it shorter, more casual, or more enthusiastic, tell me where you're posting it (Google, Yelp, Thumbtack, etc.) and I'll tailor it exactly for that platform. read more

Kobi was amazing ... on time ... fair and honest ! Very efficient and reliable ! Saved him in my phone !!! Carl

[[HIGHLIGHT]]Colby was amazing. I was in a pickle and needed a locked removed asap.[[ENDHIGHLIGHT]] He came right away and completed the job in a timely and professional manner. I will be using him again read more

The locksmith they sent out permanently damaged our front door. The locksmith also did not clean up after himself. Left a big mess for us to clean up. Edit: after lying to me and saying I had the wrong number and changing their number and blocking mine multiple times. They also played games with the appointment times etc and didn't come back until over 24 hours late. They came back. The door is at least secure for the night but now we have 3 keys to get into our house instead of 2 and the goal was one. They admitted to hiring a subpar 3rd party. Waiting to hear from the owner. To sum it up for now the door is aesthetically ruined, we now have different keys for every single lock and every single entrance into our home, poor customer service, and don't seem very interested in fixing it. I am more than happy to edit this review when and if they do right by us. I cannot in good conscience recommend this company. read more

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[[HIGHLIGHT]]Kobi was on time.[[ENDHIGHLIGHT]] Up front cost estimate. We had an unforeseen issue with our lock but he corrected on the spot for us. I highly recommend his services. read more

Great timely service. Used this company to help my GF who only had one key to her car, and had lost the other one. They were super fast and reasonable on pricing. Can't recommend them enough. Make sure you have cash on hand. read more

Great service he was on time and very professional. He was fast polite and very helpful

I'm a business owner myself. We called to have a key removed from a customers ignition. They tried to charge $1200. Negotiated down to $920. This is absolute rip off. They were only there for 20 minutes. Stay clear of this company. Dishonest! read more

DON;T WATSE YOUR TIME [[HIGHLIGHT]]called KB lock and key 4 times , waited an hour and a half for technician to return phone call[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]NOBODY returned phone call.[[ENDHIGHLIGHT]] Technician are the only ones to schedule appointments and give price quote . [[HIGHLIGHT]]total waste of time !!![[ENDHIGHLIGHT]] read more

KB LOCK AND KEY, a.k.a. KB LOCKSMITH OF NAPA?!? BRICK AND MORTAR?!? SUMMARY Was expecting to be speaking to the licensed, bonded and verified KB-Napa. [[HIGHLIGHT]]Calls are intercepted and confusing.[[ENDHIGHLIGHT]] Techs are not from KB but are independent locksmiths, each with a different agendas. KB has removed itself as the responsible contractor. Drama ensues. New quotes upon arrival. [[HIGHLIGHT]]Drive away without a word.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Hang ups on customer.[[ENDHIGHLIGHT]] Mistrust. Overpaid the service not fully rendered. Not brick and mortar. [[HIGHLIGHT]]Forced to remain in touch after the assignment.[[ENDHIGHLIGHT]] Insecure results. Raising unnecessary suspicions. [[HIGHLIGHT]]Forced to pursue other means of resolution.[[ENDHIGHLIGHT]] 1ST KB LOCKSMITH Unmarked vehicle upon arrival. [[HIGHLIGHT]]Disrespecting the client for asking questions by snowballing the conversation.[[ENDHIGHLIGHT]] Over quoted for the service. [[HIGHLIGHT]]Asked for a business card as seen on yelp.com. Locksmith consented only to leave the job without a word or the service.[[ENDHIGHLIGHT]] 2ND KB LOCKSMITH New quote. Comes to complete the job but must leave and return with the required parts to start the job. [[HIGHLIGHT]]Too many loopholes without good answers.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Too many follow-up conditions that confuse customer.[[ENDHIGHLIGHT]] again, no business card available and unmarked car/truck. Wrong product agreed to was installed and number of them (2 instead of 3 and all the same). Incomplete service rendered. Overpaid. [[HIGHLIGHT]]Too many phone numbers associated with the business to follow.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Too many hanging up the phone on the customer for resolution.[[ENDHIGHLIGHT]] The receipt for payment does not show what was purchased nor the quantity requested resulting in covering up the commitment. read more

Disappointed. I spent over $600 to re-key three locks at my house. The tech arrived in an unmarked Prius and without a uniform identifying as a Locksmith tech. I had to verify the tech on myself as best I could. The tech worked in the front seat of his car, not a work van. The Locksmith tech was a nice person, but not skilled or professional. The tech had to make several attempts to re-key the locks. The tech had problems reassembling the lock mechanisms such as forgetting parts. The tech didn't tighten down my front door handle so it pulled-off a few days later. I had to enter from garage door. I installed the handle myself. Thankfully I am handy and have Allen Wrench set, I but not a qualified locksmith. Finally, the tech seemed to want a tip added for the job. I have never tipped a technician, mechanic, tradesperson like a plumber, carpenter, mason. I will never use this service again, nor can I recommend this company with good conscience. read more

Been 4 years but used Kobi again to rekey 5 locks and replace one door lock set. [[HIGHLIGHT]]Set the appointment over text from my last time working with him.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He responded same day on his day off and was flexible to meet me after my work hours.[[ENDHIGHLIGHT]] He arrived and was done in less than an hour and gave me 6 keys to go with the locks. Easy, simple, and reasonably priced. Keep it up Kobi. read more

I went with this business because they overall had good ratings but once I had an appointment it was all downhill from there. They wanted to charge $100 for a weekend appointment so I waited until a weekday to save $50. I understand that businesses need to compensate for travel, gas, etc. regardless of outcome. I told them over the phone, before the appointment, that the problem with the lock was intermittent. The appointment window was 10-11 but the guy called me at 10:58 and said he would arrive in 20-30 minutes. He didn't arrive until 10:45. Then because the lock started working again he told me that he couldn't fix it. It's a Baldwin lock and he told me to call Baldwin for a replacement. WHAT A WASTE OF MONEY. Basically because it started working, he wouldn't touch it. "Roy" also showed up in a Tesla, not a company car. Then I couldn't find them on Yelp because they receipt for the $50 doesn't match the actual company name. I was ready to report FRAUD and still considering doing so. For now. I'm warning you, DO NOT use this business and I'll be reporting them to the BBB. read more

[[HIGHLIGHT]]I booked for an emergency unlock service at 6pm today and was told tech is on his way in 30 mins with a $30 callout[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]An hour later, technician calls and say he got delayed with the existing job and will be another 25 mins.[[ENDHIGHLIGHT]] Never turned up and here I'm stuck for over two hours in the cold. [[HIGHLIGHT]]Calling the office a few times only goes to ring out and no answer.[[ENDHIGHLIGHT]] Please do not use this guys unless you wish to be stuck in cold. read more

They came out quickly and efficiently to replace my lost car key fob on a BMW. I called the dealership to get a new key and they estimated 1-3 days to get key. Their price was also higher. These guys came out and worked for about 35 minutes and were able to hand me the key fob! Much appreciated!! read more

I have to agree with everyone else on this thread about cost. While the locksmith stayed longer than expected to fix a challenging lock, the final price was a disgrace. The call out fee was $29. The final bill was just shy of $1000 with no heads-up along the way that, 'hey, to fix this lock is going to cost $1000.' I could have bought a brand new lock for less, but ended up with a bright brass replacement part on an oil rubbed bronze fixture. i can't recommend this business. read more

He didn't do anything but still want to charge No knowledge Customer service is bad All he had was ego and big price read more

I called to get a simple quote for a car key fob. [[HIGHLIGHT]]The woman who answered took all my info, including my address, which felt unnecessary just to get a price.[[ENDHIGHLIGHT]] Then a "technician" called me back --- extremely rude, unprofessional, and quoted me more than the dealership. I declined, and then he called back asking, "How much you want to pay?" Completely unprofessional and shady. Won't be doing business with them. WTF kind of business is that? PLEASE DO NOT BOTHER CALLING. read more

Waste of time and money. Guy didn't know what he was doing was getting help from someone on FaceTime. Told me it was fixed but when I went to go check it was not! read more

Shows up wants to charge $265 just for the key no remote. We told him how much would it be for the the key and remote. He (Tony) said let me check for you goes to his van with our key. We walked over there he was already cutting to make the key rushing and all. We said no and he charged us a $29 show-up service fee. I was not informed of the service key. I only had him $20 that's all I had. read more

KB Lock & Key - This is the number of the tech that came out and called me. - Keys & Locksmiths Near Me

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