This place is great. I have made several BIG Apple purchases here and the staff is fast, friendly and honest. If you're looking for the best deal ANYWHERE in So Cal, please come here to make it happen for the best in any electronics. Thanks Computer Annex, I'll see you again for my next Apple product! read more

Legit the worst place to buy any electronics, DO NOT, i repeat, DO NOT GO HERE TO BUY ANYTHING!!! They will sell you outdated equipment that you can't use. All of their items are defective. TRY TO USE ONE OF THEIR ELECTRONICS BEFORE YOU BUY & THEY WONT LET YOU. & they won't refund, they will scam you out of store credit. Seriously avoid this place at all costs. read more

This is place is crap. I bought a used mac from these people and was totally ripped off. Paid too much money for a computer with an old operating system. In order to update the operating system I have to pay for it through apple. The owner or manager who ever he is sucks! He will con you bad sell you crap and then not let you return it. He also doesn't know a damn thing about computers, but of course he only tells you that after you make your purchase. STAY AWAY FROM THIS PLACE. You are way better off buying new or buying used from a legitimate business and not a foreign con artist. read more

DON'T WASTE YOUR TIME WITH THIS ESTABLISHMENT! This place is very unprofessional! I spoke to them and sent them a picture of the computer part needed they said (Danny) told me they had it in stock and the price was $49.99. So we drive over 20 miles to get there and they said they don't have it, but they can pull it out of another computer, but the price would be $69.99. The actual part is worth $25 online, but we needed it right away and were willing to pay double the price of $49.99, but not $69.99. They jack us around really good. They had no expertise in computers what so ever. read more

Bede the owner was very helpful and knowledgeable. He was very understanding and gave me a discount wherever possible. What I love the most is the time the staff took to understand what I was looking for, explaining my options, and not rushing or pressuring me to make a decision. Will definitely come back for all of my computer needs! read more

The cost to do a simple virus removal and download an anti-virus program was WAY over the original estimate. When we asked for an explanation, the owner told us that customers like us, who were offered a deal by the technician, were always mad. There is no clear communication between the owner/manager and the techs. The owner is a bully and is more interested in watching his soccer games on the big screen TV in the store than he is in providing decent customer service. We are an older female couple and I don't think that helped our cause either. Any woman who is given time and attention by this guy (Bede) is probably in a different demographic than we are. We didn't get a cent in refund. Any other business would have graciously offered us some compensation given the disparity between the quote and the final cost which we did not approve! read more

I came in on cyber monday (No intention on getting a deal) Just so happened my phone broke on thanksgiving. Anyways, I went there directed by a craigslist ad i found when i was searching for a new used phone in particular the galaxy note 4. Long story short the phone for what ever reason wasnt in the best working condition. It had some software issues witch are pretty common with those older model Androids due to the cpu's getting too hot. But they where more than willing to work with me and made sure i left happy with a phone i liked and was in the range of what i paid for my original phone. They actually gave me an even better phone that was priced a little higher i believe. Anyways, i believe they are decent people who stand by the products they sell. If i need a used phone i know i can come here and get what i pay for. read more

OMG!! Don't go here bad costumer service my hubby took my lab top in to repair screen in march to surprise me on Valentine day and the lap top was no where near finished. I called serval time following up on it each time no one knew anything!! Finally 8 months later they call said its ready and now my mother board was broken more $$$ I said screw u guys and let them have it. read more

Buyer BEWARE! This place is a scam. They sell unauthorized, non working computers. My husband and I purchase a Mac computer from them about 6 months ago. The day we took it home it would not even turn on. We brought it back and they rudely said they would upgrade the software and it should start working fine. WRONG! This computer has been nothing but trouble. It freezes everytime you run a program, stop unexpectedly and is really just a complete waste of $800. They have the worst customer service and do not stand by their warranty. DO NOT PURCHASE a computer from them! You will be extremely disappointed! These people should be in jail!! read more

I went to hair to buy a BlackBerry for work that they were advertising for a certain price and once I looked at it he told me that was for a B quality the one I'm looking at is it a so this one is going to be more. I drove all the way from Corona because I was looking for a specific phone. And even when I agreed to purchase the phone he wasn't even sure if it worked or not I asked him to plug it in and it said error. After that he was lost and the guy in the back was too busy texting to help stay away from this place read more

Came to this place because he advertises on Craigslist that he sells blackberries iPhones etc when I walk in the guy is too busy texting and also guess what he only had FLIP PHONES. Why advertise you have iPhones for sale when all I saw was flip phones!!! 1 star for Your horrible business habibi! read more

I bought a used cell, he suggested I call my cell company to check if phone would work, also gave me a discount on the cell. He was attentive and courteous but I'm nervous about all the negative reviews. All I can do is hope for the best.... read more

This place SUCKS. Owner says the business has been booming for 17 years.... LMFAO!!! OK Which is why you have bad reviews and your customer service SUCKS. Came in here and was disappointed by the rudeness of the owner. Buyers beware!!! read more

This place is a gem! Worked with my budget and never tried to steer me from it. I was able to get approved for financing and get iPad & a MacBook Pro so excited have to stop in here asap you won't be disappointed read more

Bought a new iPad mini from computer annex, great customer service and great prices. Management was polite and informative about the product. I would recommend this business for computers. read more

This place is unbeatable. 70 bucks iphone 6 lcd and screen and it was done in 15 minutes. Amazing deal. The customer service was on point. Thanks guys read more

Had a wonderful time, it's really the best place to by your phones and they have the best prices for iPhone!!!!

My mom needed to replace her old iPad and found an ad on Craigslist about their "No Money Down Promo". At first I was a bit skeptical but after working with Jesus throughout the whole process. All my doubts and worries were out the door. It was a 2 day process, everything was done over the phone and picked up the Brand New iPad. The iPad wasn't refurbished nor a returned item. Everything that Jesus relayed to me over the phone was accurate. Jesus was always responsive and updated me throughout the whole process. If you're looking for a new Macbook or any Apple products but don't have enough upfront cash. ComputerAnnexUSA and Jesus are a good and reliable option! Excellent Customer Service! read more

These guys where great !!! I came in not really knowing what laptop I was looking for . Look for a guy named Younan he's cool help me get set up with a dope MacBook Pro I7 read more

Customer service was great! Satisfied with how they fixed my phone . Will come again and recommend to all my friends !

took my Imac for hard drive change and they crack the monitor. the result is the monitor works some times with lines in it. the brace to keep the monitor is also broken. They told me to sue them so they can sue there empolyee. read more

My laptop died so I went here and got a Toshiba with a flip screen and got a good price. The gentlemen who helped me was very knowledgeable. I almost derive by it because it didn't look like much from the outside but I am glad I turned around. read more

We bought a Dell laptop here and even after a 6 year old has been using it to play games on and do her kindergarten homework, it still works great, we've had no problelms. This was a refurbished laptop and we bought 2 more for other family members since we got such great deals here. Going to purchase a mini-laptop as well. Haven't had any problems with anything so far, the prices here can't be beat and no reason to always buy new. Sorry about the other bad reviews, don't believe everything you read. If we do have any future problems, I will definately post them but for now, I would recommend and am happy with the service so far... read more

I don't know about the previous reviews of this store... But I had a great experience. I walked in with a purchase of a new computer in mind and I was sold a new, fast and even better model with a $300 discount! The owner of the store was friendly and helped me quickly and answered all questions I had... I am definitely coming back here! I went to Mojo Computers prior and that place was truly a rip-off... I am glad I found this little place. read more

Less than one star is what this place deserves. Have incompetent workers who barely can understand what kind of phone you have to fix it. Also owner and secretary got loud with me when I asked for a refund because the wrong size screen was placed on my phone after clarifying three + times with the technician who was supposed to fix the screen. They refuse to just give me my phone in a bag so I can take it elsewhere to have it fixed. Do not buy anything from this business or take your business here, you will be scammed or will lose money in the process, trust me. All employees here are incompetent and can barely function without relying on each other for approval and praise. Owner is the most annoying and will not honor "customer is always right" although I am 100% right because I waisted two hours waiting to get my phone fixed and its the wrong screen. I have the receipts to prove I was a customer because they love to say that people who leave bad reviews were not real customers.. still waiting on my refund, been here over an hour the second time. read more

My nightmare is long and goes over 5 days but I will keep it short, I brought my tower unit in for a diagnosis on Saturday the 7th at 1 pm and was told a $24.99 fee was required, then the technician spent 5 minutes checking it and told me the operating system was bad, I said ok how much to install a new one, They said it also needed a cleaning, I said ok how much for a cleaning, They said it also needs a data backup I am getting leery about what is happening but I say ok how much for the data backup, They said it would be a total of $149.99 for everything, I said ok, let's do it, I filled out the paperwork and ask them to please call me when it was ready and they said ok, They closed at 5 pm so I waited until 4:30 pm and hadn't heard from them so I called them, I was put on hold for a long time and then the owner got on the phone and started spewing out a bunch of computer jargon and I politely asked him slow down I don't understand a single word, tell me in layman's terms what is going on, He tells me now it needs a mother board, I say ok how much for a new mother board (kind of reminded me of that car mechanic that just keeps adding repairs on to the bill), He tells me $150 for the mother board on ebay and $50 to install it, I say ok let's do it, so now it's $350, I could almost buy a new computer for that, So I ask them to let me know when the part will arrive and I didn't hear from them the rest of the day, It takes 10 minutes to make a purchase on ebay and in the advertising it is also states the delivery dates, So I call on Monday at 10 am when they open and speak with the cashier and she tells me she hadn't purchased the part but it was in processing, that makes no sense, you either buy it or you don't, So I ask her to please let me know when it has been purchased and also the delivery date, she said she definitely would, I waited until 6 pm and I again initiated the call, She starts telling me that the part hadn't been purchased yet and I am thinking what is wrong with these people so now I am done with them, I tell them I just want my tower back, I would pay the $24.99 diagnostic fee but I expect a refund of $125, they say they aren't going to refund any money and I say I am on my way to pick up the tower please have it ready and I figure I will deal with the payment through my bank which I eventually had to do, I get there at 6:30 pm and they refuse to give me my tower, the conversation gets a bit heated, I feel taken advantage of, the owner is telling me I have to come back on Wednesday when the technician is here to get the tower returned to me, again this makes no sense, I am begging him to just give me the tower and be done with this, he still refuses and uses some loud vulgar language, this guy has absolutely no customer service skills, he is yelling at me and I tell him please give me the tower and don't make me call the police, he says go ahead, so I did, it is late in the day, they are almost closing and the dispatcher says that she can't get an officer there by 7 pm, So I leave but tell them I will be back tomorrow and for them to please, please have my tower sitting on the counter, I will take it and be done with this. I get there on Tuesday at 10 am and they still refuse to give me my tower, I am literally begging this guy and he just goes into his office and closes the door. He comes back out a little later and agrees to give me the tower, He takes me in the back and now he is video taping me, without my permission, and says here is your tower. I look at it, and being computer illiterate but know enough to get by, ask him what these wires are that are hanging down, he says I don't know, I say you are a computer guy and you say you don't know, you should go into another line of business. So I take my tower to another computer repair and ask him is there anything missing, He says yes, the hard drive. I am livid at this point, so I call them and say I am on my way back there and they better have the hard drive ready for me, I get there and here we go again, he refuses to give me the hard drive, he says he doesn't know where it is, he is asking me which hard drive I have, how do I know that, you should know that, I say call the technician and ask him, he reuses to do that, again I start the begging, please give me my hard drive, he refuses, but then says I don't have your hard drive, that was it so I call the police again. They arrive and get my story and then his, which I know differs from mine, and comes back out and tells me I have to wait until tomorrow at 10 am when the technician is there, I say ok, I go back there today, Wednesday the 11th, and he still refuses to give me the hard drive, even though I can see the technician, he is telling me he is looking for it, this is just more unscrupulous and deceitful business behavior so I call the police again, apologize to them for taking up their time, they go in and get my hard drive, the moral here, stay away from this company, thanks... read more

Friendly and helpful, people coming in were greeted like old friends. Showed me several items I was looking at with no complaint.

I had a problem with my phone went in and they took care of my problem. Thank you so much Mr Bede for your friendly and helpful service. from a happy customer read more

I was there on Sat to purchase more RAM for my computer the owner was very helpful/knowledgeable, an installed the 2 panels I needed for the RAM Memory, Initially I was recomended to go there by the folks @ RadioShack, Chino! An prior to there I was @ Best Buy which doesnt sell computer parts in the store Why? I dont know? They sell everything else? If I need any information in the future or parts for my 2005 Gateway I will go there again!! Thank you ComputerAnnex USA! for helping me out!! read more

Doesn't deserve the one star. Bought an iPhone 6 from them for $268 that they say was reset by an Apple certified tech yet the phone has many issues. Can't change rings or alerts, same sound for every thing among many other issues. Contacted them and they throw back -it's past 30 day warranty. I have been going around and around with them through emails for over a week and tried to drop the issue and I still wake up to emails from them again. Now suddenly my email has been used to sign up for massive chat sites and website accounts. Not saying it was them because they don't even know how to fix their own email that comes back "mailor damon" every time u email them but it's a strange coincidence. HHHHMMMM? read more

Very friendly and quick service. Needed my phone repaired from broken glass this morning and got it done same day. Happy with my experience . Even got a discount for purchasing a second item. Younan is the man. No rookies here. Would have been nice though, if they warned me about the different resolution/color display and given me an option to choose between the screens before going ahead and doing the job. read more

I purchased a iPad Air through financing Jesus helped me. Great store to go to get IPads. I recommend this store to anyone that needs financing on any items!!! read more

I came to this store and they found out that my iPhone was stolen. They sold me a new one for a great price if you have issues with your phone this is a honest place I'm not just saying they were straight up the whole time and gave me a great deal too!!!!! read more

ComputerAnnexUSA - Electronics Near Me - Chino, California

I bought a used iPhone 5C in the past and replaced it with a used iPhone 6S recently. Then I purchased another iPhone 6S for a friend last week and have had nothing but positive experiences with these people. I will definitely continue to do business here and highly recommend them. read more

I consider myself fairly handy with computers until I had the battery of my MacBook explode and mess with the screw on the inside. Computer Annex was able to help me out in a pinch and got my Mac running again and they did it quickly too. No complaints from me! read more

This place does not stand behind their product. Customer service was thrown out the window. I bought a laptop for $500.00 It did not performed as they promised. When I tried to return, they would not take it back. I tried to trade it in for service on another product and only get $150.00 credit; they said no; they would only credit $50.00. Find someone that stands behind their product and services. I will not utilize this business again or recommend anyone using it. read more

I did not like this place at all. They lied to me about pricing to fix my computer, and they did a sloppy job. I would go anywhere but here. Sorry to have to say that, but it's the truth. read more

GREAT CUSTOMER SERVICE!! This place was awesome to find. I bought three HTC one M8 phones for well under price. Everyone else was selling for a lot more. I will definitely come back here for other phones in the future. Saved me $150 from other stores. Thanks guys! read more

This guy sold me a junk computer then tried to ask me out because he knew I didn't have any money and wanted it fixed. Would never shop there again, even the employees know he's a dog. He also flags all his bad reviews trying to get everything removed. Half the reviews of this place have been removed and flagged by this guy. Total scammer. read more

Called looking for a refurbished S5 Galaxy phone. I spoke with Deed (not sure of spelling his name). He had a cpl of phones. I drove over checked them out and got a nice phone for 129.00. Some places charge close to that to replace the screen. I've only had it for 1 day and it's working great. Friendly people and I'm recommending my brother to go get a phone from them. read more