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    PC HOUSE NOW RIVERSIDE

    4.5 (47 reviews)
    Closed 10:30 am - 4:30 pm
    Updated 2 months ago

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    microscopic image of my motherboard.
    Jazmin C.

    Was meaning to write this review months ago but I was past the word limit and gave up, but i'm writing it now after finally having the energy to do so again. I brought my laptop in due to heating issues and *he* cleaned it. It worked perfectly, and he then suggested I should replace the fans and repaste the laptop. ok i don't mind. He ordered the fans and **thermal paste**. Odd that he didn't have paste in stock at his PC store, but whatever. Day came by to replace then he states I needed liquid metal for my laptop(msi rog gu502lu). Odd that he just now told me, but I agreed and he **ordered** the liquid metal. Finally, he did his thing, and i received the laptop. Did i mention i paid for 1 full gram of liquid metal, and paid for new thermal paste, only to not receive what was left? I essentially paid to restock their shelves. Anywho, my laptop's graphics card wasn't working when I got it back. He said i could bring it back, so i did. He took a whole week only to update me by sending a freaking malwarebytes scan when it was a clear hardware issue. I knew something was up. I wasn't having it since I did notice he uninstalled and reinstalled GeForce experience during his one week endeavor of trying to figure out the software issue that was preventing my gpu from being detected. he definitely knew my card wasn't being read, but said nothing. I called him out, he didn't like it and began blaming me, so I took the laptop back and then to a reputable shop. (he at some point towards the end did say it was a hardware issue and to replace the motherboard for 559$, labor included. I was not about to spend more money especially since i no longer felt he was credible.) The new shop told me liquid metal was spilled all over the motherboard. sent me pictures and videos about it. telling me how the person who handled it had no idea what they were doing. messaged *him* back and he refused to take accountability. Kept blaming me, which was slightly funny, given the proof i showed him. The new shop cleaned the liquid metal off my motherboard, and my gpu was finally being detected :). Oh yeah, did I mention that when I confronted him and showed him proof, he tried refuting my proof by sending me a picture of someone else's dusty laptop fans ? He only realized when I commented on it. :P did i also mention that he boldly claimed that the liquid metal wouldn't damage the gpu? (just search up what liquid metal can do) Anyways, I would avoid this place if you can. Most of the reviews here are from people who only have 1 review, AND give this place 5 stars without giving any detailed info on the services they received . It's odd. Find *small businesses* or *family owned* that are reputable. Other places in Riverside charge less for labor anyway. They also probably won't essentially gaslight you into thinking you were the one at fault :,^] Or you can test your luck and hope you don't end up in a situation like mine, lol. || "Your lack of not taking care of this machine has caused the problem not any technician or liquid metal or thermal paste." || for giggles, i am linking a picture of "my" laptop (for clarification, this is the picture he sent to me to refute my arguments. it is NOT MY laptop. he sent me the incorrect picture, which was funny. That is the picture of the laptop with dusty fans)

    My build
    Zachariah M.

    PC house helped me complete my build and they were very helpful. Everyone was so knowledgeable and updated me with everything they were doing to my machine. If you need help with building a pc or any other type of hardware, this is the place to go.

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    8 years ago

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    7 days ago

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    1 month ago

    Too expensive would not recommend would sell you pc parts thats not even needed also the cable management is bad

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    Gilbert N.

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    1 year ago

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    Gilbert N.

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    2 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    4 years ago

    PC House goes above and beyond for their customers. Grissom was super helpful in troubleshooting my custom-built PC! 100% would recommend.

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    8 years ago

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    7 years ago

    I had a SSD upgraded and cloned within 1 hour great place to install new hardware and software.

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    10 years ago

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    7 years ago

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    5 years ago

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    10 years ago

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    5 years ago

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    6 years ago

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    Gilbert N.

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    7 years ago

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    9 years ago

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    8 years ago

    Mike is so nice. He fixed my computer quickly he explained what he was doing and charges a reasonable price. Would recommend to anyone.

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    6 years ago

    Always great service! We have been taking our computers here for several years. Very honest and trustworthy!

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    5 years ago

    RGB greatness. Shout out to Brian for putting together my dream pc. Tremendous thanks to Mike for all the help.

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    9 years ago

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    10 years ago

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    8 years ago

    This is a great place and good price. mike will take care of you and give top notch customer service

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    12 years ago

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    10 years ago

    Good place, caring family ppl. Knowledgeable and friendly.

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    11 years ago

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    11 years ago

    Amazing! Owner was super nice. Sold me a very hard to find CPU fan for my 5820K Intel i7. They were the only store in Riverside that had it.

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    11 years ago

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    11 years ago

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    Brian L.

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    10 years ago

    Great service!! He was SUPER helpful and honored the 5$ off coupon. I finally got my computer fixed! Yay! Thank you guys!

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    Page 1 of 2

    Ask the Community - PC HOUSE NOW RIVERSIDE

    Do they buy used computers? Because I want to know what mine is worth.

    Sometimes we purchase used computers depending on the age and condition, but if you bring your computer by the shop, we can give an estimate on upgrade options or possibly an estimate on what the computer is worth

    View All 2 Questions

    Review Highlights - PC HOUSE NOW RIVERSIDE

    I've bought cables and other hardware here, and Mike always has just what I need for a really good price.

    Mentioned in 11 reviews

    Read more highlights

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    Wayne, Words cannot…read morebegin to describe the process from start to finish. I had a 512GB sd card that went bad a few days ago and I was frantically searching for places to assist in this recovery. I sent out a yelp project request and Wayne was one of the few people that was willing to take on the request. Mind you I asked on a weekend and Wayne said to bring it on in for an evaluation. WITHIN MINUTES, saw it was recoverable and so the rest is history. Wayne and his team made sure I knew what was going on through reports and multiple phone calls. I paid additional for rush but STILL ALL WORTH EVERY CENT. Exceeded the standards for sure. Best part is not only the level of service and hospitality, but my data has been saved. So thank you very much Wayne and your team! It may sound as if I'm overexaggerating but honestly come to Wayne and his team and you'll understand where I'm coming from. I will return for future recoveries! -John

    I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at Data Recovery Man (aka Alandata.com). He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

    PC HOUSE NOW RIVERSIDE - datarecovery - Updated May 2026

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