This business offers outstanding service -- provided you know when someone will be there to assist! They are expert when it comes to phones, extremely responsive and caring, and rapid in arriving at solutions. I've been enormously impressed and grateful. read more

WARNING: DO NOT take your devices here! I brought my iPhone 15 Pro Max in with minor water damage after a trip. I told them upfront about the issue and clearly said that if it couldn't be fixed, I'd just go through insurance. The staff promised they could repair it and quoted me around $300, so I trusted them and left my phone. After that, it was one delay after another--they kept saying my new screen was "on the way." When I finally got my phone back, it started flickering and shutting off within just a few days. I brought it back, thinking it was under warranty, only to be told that they wouldn't fix it and that the flicker "wasn't covered." The manager, Brennan, will say whatever you want to hear just to get you to leave your device. It's all talk until you've paid, and then suddenly the story changes. I feel completely taken advantage of. If you value your phone, your time, or your money--go somewhere else or use your insurance instead. This location is unreliable, misleading, and not worth the risk. Easily the worst repair experience I've ever had. read more

Took my MacBook Pro laptop for a battery replacement and couldn't be happier!! Quick turnaround and no complaints

So helpful with everything I needed. Highly recommend. We have used them before. Always have been good with communication.

I took my computer to get the outlet repaired and they did such a great job! I also had the screen on my iPad replaced. I plan on bringing other Otto's to them in the future. The price was reasonable and the service was quick. I loved the text updates! read more

Foremost I wanted to say how amazing employee Brennan is. I msg the company on here to get an estimate since my phone dies rapidly and my charging port isn't working. I got quick reply within minutes and got helped immediately. I was able to fix my phone on the same day with no issues at all. I really appreciate the good service and quick response . Definitely would come here again ! read more

I had gone to get my phone cleaned and my sisters phone fixed and it was $30 to get my phone clean which is fine because i have a 10% off coupon and it was 220 for my sister to get her phone fixed and i gave them the 10% off and he only took $11 off instead of 22 which is basic math so it just depends on who helps you to be honest. read more

Having my iPad screen fixed was a breeze! I googled places near me and voila; right near my home! Then I go in and the guys working there were extremely helpful, the price reasonable and my iPad was fixed PERFECTLY in less than one hour! I'll be going back to get a new screen protector for my phone and for any other issues that come up. I am 10 out of 10 happy with this company. Also, something to consider. This is a small business located within our community of Orangecrest so please consider them for any computer, phone, iPad or tablet repairs. I personally prefer using a small business whenever possible. Quick, knowledgeable, nice, reasonably priced! All great in my book! Definitely 5 stars read more

Came here for a repair issue with my phone. I was worried it was irreparable or would cost more than the phone was worth. Brennan was very helpful. It turned out to be a simple fix, however, he took the time to really look at the phone and rule out issues. And the service was timely and I received updates throughout the process. read more

My iPad wasn't charging so brought it here. Greeted instantly and was told my part was in stock and at a reasonable price (compared to buying a new one). It was done in 2 hours. THANK YOU FIXENTER! read more

Needed the charging port replaced in my wife's iPad. Fixcenter jumped right on it. Ordered the part and scheduled me back in quickly for the repair. I've used them before, and I am always satisfied with their work. Highly recommend! read more

Brennan was the catalyst to resolving my anxiety in a very stressful situation. I broke my phone, the screen was destroyed along with the speaker. The audio and charging port were not working before I cracked the screen. I quickly realized when the phone wouldn't turn on, how much valuable information I lost. Thankfully Brennan was able to completely restore my phone. Not only does the audio, charging port and screen work but the memory and information was all there completely intact. I'm extremely grateful and I will forever take all my phones to Brennan. Thank you again. read more

I was having firmware issues with my phone, and although it took a while to fix the issue, they somehow managed to flash my phone and fix my S10+. I never would have figured it out myself, leaving me with a nonfunctional phone. Although I was initially promised that the cost of software repair like this would be around $70 including diagnosis, it cost me around $140 in total, but considering they're the only ones who managed to figure out the problem, I can't complain too much read more

UPDATED: The owner contacted me due to my review. It was an issue which was resolved to my satisfaction. I am impressed by the responsiveness of the owner and will consider using this service in the future. IMO, sometimes things don't work out, but if there is an effort to make it right, I am much more inclined to look past the initial mistakes and give a second chance. I think that customer service is still a strong part of this business. I am satisfied with this result. INITIAL REVIEW: I attempted to visit during the hours posted on their website, specifically on a Sunday, which showed hours 9:00 am to 6:00 pm. First problem, the door to the business shows Sunday open time at 10:00 am. Since it was 9:55 am, I decided to wait. Second problem, waited until 10:20 am and still no one showed up to the store. Calls and texts went unanswered. Third problem, stopped by to check later, at about 10:50 am, still not open. Really disappointed. I was referred by a computer repair shop that this business was great. My phone is still broken. I will be looking elsewhere for service. read more

I went to have my motherboard fixed, and the owner went above and beyond to help me out and paid a reasonable amount when I thought it would be more expensive, so I was more than satisfied. read more

Took my daughter's phone to get replacement screen, the staff are very friendly and very clear , good experience.

My phone screen cracked for the first time since owning it for 14 months. I had it replaced at FixEnter for $140. 24 hr later, the phone was dropped and the screen broke instantly. I took it to be repaired again and asked for a discount but they could only give me $5 off if I checked in on Yelp. So I did and paid $135. Less than a week later the phone was dropped and again the screen cracked. I found it odd it broke so easily on 2 unrelated drops, when I'd probably dropped it 50+ times the first 14 months of owning it. This time I went somewhere else. They told me the glass was not secured by proper screws and that there was a missing bumper around the whole screen that always helps absorb the impact of a fall. I returned to FixEnter to asked for a refund (or store credit) for the most recent fix and they accepted no fault what so ever. I find that to be poor customer service. read more

Daz was incredible, same day, within the hour repair!! Phone would not charge, Highly recommend this location for phone repair!!

My iPhone needed repair, and the service technician Corey was a delight to deal with. I would definitely recommend this business, but the customer service of Cory really put it over the top for me. If you live in the Riverside area this is the place to go to. read more

Dont count on an honest answer over the phone. They don't stick to their word. The little girl in the front had a bad attitude and pretty said she didn't want to fix my iPad because she didn't like to fix them " they are a pain in the ass" her words. Not only that your language in front of customers are not ok. So don't bring your kids in. Not family friendly. Don't waste your time!!!!! read more

Great service! Korey was very friendly and knowledgeable. Also gave me a great deal! Excellent quality and fantastic prices. Best in Riverside in my opinion. read more

After sitting on my iPad and cracking the screen with my buns of steel, it took me nearly a year to take it in to have the screen repaired. Spoke to him by phone to get a quote, price was slightly under other places but the reason why I chose this place over others, he agreed to have it ready by the end of my work day. This establishment is operated by the owner himself so maybe that's why he went the extra mile to get it back to me the same day. Highly recommended read more

Fixenter - iPad is like new - Mobile Phone Repair Near Me - Riverside, California

My 2 year old broke her IPad screen of course right before we were going to leave for a vacation, Fixenter came through in the clutch and got it fixed the same day! Not only did they get it done so quick, they were also very reasonably priced. I would recommend this business. read more

Fixenter did an excellent job in repairing my fried motherboard on my ASUS laptop. I was afraid my computer might need microsoldering services, but they were very honest with me to minimize costs and labor. Additionally, they returned the laptop to me in excellent condition and in the same business day! Definitely go with Fixenter for your more serious electronic repair needs - they're trustworthy a thorough job. read more

This shop is awesome. After talking to Brennan through this app I showed up at the shop with my project. Even though it was 5:30 (or so) Brennan dove right into the job instead of having me leave it to pick up another time. He actually allowed me to basically stand over his shoulder while he worked, and as he asked questions about what went where. To me this displayed an incredible amount of confidence in his ability. Looking around I noticed expressions on the wall that demonstrated a positive work ethic that they clearly seem to demonstrate here. Good jobs guys!!! Thank you for your help. read more

so I went here with my Xbox because it stopped displaying the image on the tv. they told me they had to order parts and they would contact me when It was done. this was over a year ago. nobody ever reached out to me and sometime later I went back to the store and they told me it had been burglarized and they did not know if they had my console or not but they would look and contact me. nobody ever did and no options were given to me if they did not. so a year later I go back just to see if they had any more information as nobody ever spoke to me sbout anything regarding my console. they told me again they would look for my console. a few days later I go back again to see if they found it or not or what my options were and they said they did have it and it still had the repair parts taped to it and was not repaired and was told to give them a few days and they would contact me when it was done. now 5 days after that nobody has reached out to me and my console is still not repaired. this process has gone on for over a year and has been to say the least a very unpleasant experience. poor communication well no communication was ever exchanged unless I initiated it. very unclear with the status of anything or options for the situations I could fall into. never received anything on what it would cost for any service. I am quite unhappy and honestly extremely upset with the service provided with them handling a 400-500 dollar console. I can't say i would ever bring anything here again not that it would matter to them I think they have clearly displayed that I am of no importance to them as a customer. I just hope I can at least get my console back in one piece or at all at this point. read more

My mom has come during the time they were supposed to be open & were closed.. today I went & they had a sign that they would be back from break at 4:30 & I showed up a little after 5 & no one was there. Lights were off & I know they didn't close up shop cause they didn't have the protective gate on. It's frustrating when a business claims they're open & going and they're not. read more

They were able to fix my iPhone 13 Pro Max's shattered rear screen quickly and for a fraction of the price that that apple or Best Buy would have charged. read more

Last Friday I dropped my 2017 MacBook Pro. Not a long drop but it hit hard on a dirt driveway. I Opened it up and it won't work. So I took it back the office and plugged it in and it worked. So I knew it was a battery issue. I thought of taking it to the Apple store but instead went to Fixenter in Woodcrest Riverside. Much closer to home. Droped it off around 2:00 pm and thought I would be without it for a few days. Well I got a call the next day. The tech asked me what happened and I told him. He said the the drop must have just loosen the battery connection because he had already looked at it and reconnected it (plugged it back into the battey. I went over to the store right before closing the same day and when I walked in they handed me the machine and said here you go all done. I ask about payment and they said no charge for just plugging in a loose cord. I am a complete non techie and they could have sold me a battery or charged me a service fee and I would have paid it. IThis is not the first time they have help me with an iPhone repair and other computer issues. Always repairs are comp0leted quickly and at a reasonable price. I highly recommend this locally owned and operated business. I have been a small business owner for over 40 years. This is the kind of place I want my business customers experience to be like. Thank you all for being a great place in our community. Sincerely, Doug Shepherd Real Estate Broker and business owner. read more

Outstanding customer service. I highly recommend this place and I'm very thankful for how honest they are

I will start by saying. Do not take your devise to Fixenter. They are not a reputable, trustworthy, honest business. I took an Apple Watch to have screen fix. The screen was loose. Brennan told me he could fix it because he has seen a lot of videos on Youtube teaching him the repairing methods. That should have been my first red flag. He kept watch for 2 weeks just to have screen fixed, nothing was wrong with the actual watch. I kept calling and he would tell me he was still working on it. I dropped by one day and saw him gluing a part in the inside working part of the watch. He told me something had come loose. I picked up the watch without any repairs to the screen. The watch had a loose part and a totally cracked screen. I told him that the screen was not mine. He said that screens always get cracked somewhat during repairs. Brennan refused to give me my original screen, which did not have a single crack. I lost a good and expensive Apple Watch at his hands. Please do not make the same mistake I made. I should have taken it to a reputable Apple Service store. read more

Fixenter - This is the original Apple Watch I took in to Fixenter - Mobile Phone Repair Near Me - Riverside, California

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I always come here to get my electronics fixed when they need to be repaired . The people are very friendly and professional , and also have reasonable prices read more

They're the best. I take all my technology to them. They are very fair. Even when there was an issue, they took triple the amount of time to ensure we were happy. So glad to have them near by read more

Called on a Sunday afternoon to get a friends iPhone fix and they were open. Service was great, fast and friendly. Got the phone fixed in 15 mins at an affordable price. Come check this place out if you have any cellular phone problems. read more

Definitely recommend this place to fix your phones and tablets. I have taken multiple electronics here. Great service!

They are a joke. They quoted me 99 to pull out a piece of cardboard from my sons brand new Xbox. The lied and said I needed more parts it was going to cost 200 additional to complete the repair. It's been 4 months and my console isn't fixed and they can't tell me what the issue is because there wasn't any issues with the unit aside from a piece of cardboard that my toddle put into the disk drive! This place is a joke and crooked and not worth your time or money! read more

I went here to get my Xbox fixed. great customer service very friendly would recommend.

Got my galaxy s8+ screen fixed and it looks brand new. I tried looking at other shops but they all were going to charge me double, I'm glad I found this place. If I ever need to get my phone fix I'll come back here again. read more

Fixenter - Mobile Phone Repair Near Me - Riverside, California

This place is awesome. I dropped an iPhone 6s that fell in the washer which was also sitting for almost a year. The technicians went above and beyond the call of duty trying to fix my phone. After a few tests they realized there was one part of the phone that couldn't be replaced due to apple regulations, so they replaced everything else so it would still be of use to me. I will be ominous back here for any and all repairs. Thanks guys! read more

Got a bunch of quotes to replace screen on an iPhone and an iPad. Finally went to Fixenter. They did a great job ! Great service, no complaints. Will definitely be coming back . read more