These guys helped me with a PC motherboard issue and everything about the experience from the initial phone call I made to John to the way they treated me in their store to the last step - the price was outstanding. I sincerely hope to do business there again. read more

I brought in my I phone 5 to CE group after it was damage. It was by far the worst damage to the phone they have seen. John was very professional and knowledgeable. He was able to retrieve the hard drive. John is amazing he even transfer everything on my old phone to my new phone. I definitely will be back for any tech issues for anything I have. Great service!! read more

CE Group is great to work with. They are a nice group of employees that are super efficient and fast. They have successfully fixed my daughters iphone and my sons mac. Thank you CE Group read more

Just fabulous. Dropped my phone this morning. Had to acknowledge (to self) that the prospect of being without it for a couple of days--total fear--confirmed my addiction. Called CE. John understood my addiction, said come by in an hour, and replaced the iphone 6 screen while I waited. There is absolutely nothing they could have done better. Breaking the screen was almost worth it to have found this group. read more

I brought my laptop and printer/scanner into CE Group for a repair. I am self employed so being without my gear for even a short amount of time can be very, very painful. The staff there were able to diagnose and correct my problems in under five minutes and with a minimum of effort. When I asked to pay, they kindly declined and told me to think of them when I need a more major service down the road. When it comes to service of your important electronic devices, it is easy for service and repair organizations to take advantage of situation where you need it fixed and they have the skill to do so. I was most, most, most appreciative of CE Group's ability to help me and even more appreciative of them not charging me for an inconsequential repair. Sadly, I didn't have any cash on me to leave in their tip box but will be heading back in the next couple of days to drop some in. read more

Fixed the cracked screen on my iPhone quickly and for a reasonable price. Hopefully I don't need them anytime soon, but will definitely do business with them if I do. Glad to have a good repair shop in st. Helena! read more

Speechless, I had a problem around 9pm and somehow got very lucky to get my issue resolved. Quality of customer service is beyond expectations across the board. As well as a job well done on everything they do. Once you go CE Group you can't go anywhere else. read more

Came in with a clear problem with my fan, even had a screen shot of the error message, yet they still charged me 75$ for a diagnostic. Ok, I understand that they would want to run the diagnostic, by why not add that "deposit" to the fix, if you don't find anything else wrong. Got over that, then the tech gets back to me to confirm the fan needs to be replaced and adds that the "my computer is getting old" and the "hard drive might need to be replaced." The computer is less than two years old, and if you know anything about PC's, you know if you have to replace the hard drive you might as well by a new computer. This seemed like praying on the uniformed, and I didn't appreciate that. Wait, there is more. They sent me the bill before they even received the part, and naively I paid it assuming they had fixed it and the laptop was ready to be picked up. Who does that? It was another two weeks after I paid the bill that I had to call CEG back and ask them what's up with my computer? They had completed the repair and never got back to me. Trying to be on the positive side, a few weeks later and the laptop is still working, but 2 stars might be too high of a rating. read more

Helpful team and knowledgeable people for computer or smart phone issues. All kinds of issues.

I took an iPhone 4S, iPhone 5S and iPad 2 to CEG to have cracked screens repaired. They had both of my iPhones fixed the same day and the iPad the next day. Prices were fair (better than at least one big box store in Napa), the work was done fast and they were very helpful. What more can you ask for? Highly recommended. read more

Please drive to another town if you have to but dont go to this company. It cost $216 for iphone 6 glass replace and a tablet that had no issues but needed a new cord. How is this good pricing. It took over a month and everytime I called they could not find my info in the system. I waitied on a front facing camera and it took to long so I said forget it and when i got my phone back there was no issue with it. The problem was the microphone. The device was returned to me with a dead battery unable to show the device even worked and then refused to lend me a charger until I picked up my tablet. Even worse they refuswd to discount the $ 10.00 charging cord I was forced to buy if i wanted to use the phone that day. When I repaired my own microphone i found many screws were missing including the one of 2 pentelobes on the outside of the phone. The reviews I have seen must be internal and falsified. I have 2 friends who also will never go back. This place is a joke. read more

Had computer issues today. It's finals week and was super stressing. Brought MacBook in at 9am. Israel jumped right on the diagnostics check. I called him at the agreed upon time and he was just finishing up last few scans. Got it back 4ish and everything was running smoothly. They cleaned it up and made it look new again. I will never go anywhere else! Thank you Israel, you have no idea the relief you gave me! Awesome service! 5 Stars A+ pizza coming soon to you and coworkers! read more

These guys are friendly and knowledgable. Went in to fix my computer that had a burnt out power supply and they did it with no problem at a reasonable price. This will be my go-to computer repair place from now on. read more

Took one look at my screen and said my screen protector was cracked... Not my screen. Great service! Thank you.

Brought my dad's iPad in with a cracked screen. After getting it fixed, there were issues with the sensor when opening/closing the cover. Brought it back to the store and they said they still had his original sensor and the issue was with the replacement sensor they installed (found out it wasn't OEM). A few weeks later same issue reoccurred but couldn't bring it back because my dad lives on the east coast. Had to bring it to another store where he lives to get it fixed right this time. Wasted $100 here. read more

There is a new Manager" Ron" who doesn't have the first clue when it come to customer service etiquette. Not only did he attempt to engage me in an argument over the phone, but refused to refund us our money for a service that was never completed on our laptop. So very disappointed . Prior to his management, we have always had top notch service. Sorry to say they will no longer be our go to computer guys. read more

CE Group is such an amazing neighbor to have! I'm super lucky to have their expertise right around the corner. These guys really took care of me and they provide excellent service with a kind and professional attitude. I will definitely be back for any of my computer or cellphone needs! read more

I've read multiple reviews and quite a few have had similar problems. Got my phone screen fixed. It was having really weird problems like things pressing on their own, the screen sensitivity being extremely sensitive, even in your pocket (my phone has locked itself several times in my pocket), the screen not being calibrated correctly (I would try to press p but it would press o. I would try to press a, it would press s on the keyboard) etc. Battery life went down quickly too. It's not exactly a keylogger but my guess is something is installed to cause all this. I reset my phone and all the problems went away. It's like my phone is brand new. Not coming back here, I was only visiting Napa from LA too. Just my cup of tea for this place. If my theory is correct, there should definitely be lawsuits. If it's something else like the OS just getting screwed up by them, then I apologize for this review. It's just too fishy that my phone screen is working damn near perfectly after resetting. read more

Roger saved my life, twice! For work related documentation on Mac that needed to be translated to be readable by PC. Extremely knowledgeable and fast service! A+++++!!! Thank you so much! read more

Deleted my hard drive and they were able to redeem 90% of it which included over 20,000 photos!!!!! So thankful for these guys and the magic they can do!!! read more

Yikes...iPhone 6 destroyed by these guys! Took in for cracked screen, all else was working great, ended up with fatal error 53. Owner, Jorge, will not call me to review their error related to an issue any tech should have been aware of but apparently these guys weren't. They say they guarantee their work but don't be fooled, they don't. Highly recommend Icracked instead. read more

Do not have your phones or iPads repaired here. Sub par work and fix quality, at the highest price level. I took an iPhone 6 to have the outer lens cover for the rear camera replaced. The camera was fine. When I received the finished repair, the photos had birds eyes all over them. The glue they used was all over the phone around the lens. They said I needed a new camera, but after reviewing the pictures on the phone that were taken prior to them receiving it for the lens replacement, they showed no signs of a damaged camera. Just a total rip off to have to buy a new camera that the tech destroyed due to poor repair craftsmanship. read more

I brought my Samsung Galaxy s7 to these guys when my screen cracked. Other companies had a week or more turn around time, CE Group got it done in the same day and for cheaper. I was so happy with the customer service and professionalism that I brought back my old iphone just to get the screen fixed on it too! read more

Hi my name is David Castaneda and I have been a customer of Jorge's for about 5 years now and I own a Farmers agency and Jorge has helped me with my networking and with my computers. Very dependable, accurate, and always available. I am very happy with his work and the service. Highly recommended. read more

I was having problems with my iPhone 5 recognizing the charging cord. Israel helped me and did a great job getting it to work again. He was very helpful and honest. If I ever have a phone or computer problem in the future I will definitely take it here. read more

It was not the best experience, but in the end Jorge the owner of the shop fixed the issue and fixed my ipad. It still works great and I will definitely come back for future repairs. read more

These guys are the best! Twice I've had to take my desktop in for work, and Israel performed his magic to fix the problems quickly and quite inexpensively. I;m definitely going back if I need work done in the future. read more

Very pleased with the service here! This is the second time I came here and once again they were able to fix my phone the same day I brought it in, and I'm leaving as a satisfied customer! See Scott he's great! read more

CE Group is awesome!! I've been going to them for years and finally decided to share this with everyone! They have helped me with all of my household laptops, iPhones and iPods! The turn around is quick and they are affordable. Not to mention the customer service they provide is out of this world. Thank you very much CE Group! read more

My laptop had needed some repair and being new to Napa I didn't know who to take it to. I chose Computer Engineering Group from the web, called them and they were the most helpful, nicest people! I took it in for the attention it needed and they did a wonderful job. I was most pleased with their work and how easy they were to do business with. Now today I had another issue (scanner and laptop not working together) so I called them. Again so helpful!! They fixed it over the phone and the technician (Will) was so patient and knowledgeable. I would highly recommend this company. They are like you want all companies to be but aren't! read more

My friend recommended their services to repair my smartphone screen that cracked during the earthquake. It took them a lot longer than they estimated to repair the screen, but they only charged me the original amount quoted, and they worked after hours to complete the phone to make sure they did the repair correctly. They even brought it to my home because I needed to catch a plane early the next morning. Amazing service! read more

We are so lucky to have a branch of this business in St. Helena now. They are very skilled, fairly priced and work quickly. Located right in the center of town, they are a welcome addition! read more

Fantastic! I dropped my NEW iPhone 6 in my pool - I dried it off immediately and put it in rice overnight but alas it was too late :( That is, until I brought it to Computer Engineering Group and they fixed it! With TWO replacement parts, it still came in under $200 - what a steal!!!! Lifesavers! read more

Fast, accommodating, smart, and interesting group of young men who fixed my broken Nexus 4 Android. Slightly less expensive than other companies in the area that i contacted, but far more accommodating. Highly recommend and will take my future electronic repairs there first. read more

Great service. Replaced my iPhone screen in 2 hours even though they were very busy (they stayed late to finish it). Better price than the mall and they even gave me a case. Top notch place. read more

Great service - efficient, friendly, fair prices. Took in my shattered phone and it was fixed within twenty minutes, give or take. Absolutely would use again! Fingers crossed for it to not be a shattered screen :) read more

Manager Ron is a true professional. He went above and beyond what was called for and kept me updated on every step of my computer repair. Easily a 10 star experience. read more

I was recommended by a friend to repair my iphone 6 screen here. Had my screen replaced for a reasonable price but soon after I noticed some defects. Home button was super loose compared to when I bought the phone. Two days later my home button gets jammed and as I pressed on it my screen cracked. I went in a few days later to let them know but they said it wasn't covered under warranty because I had done the damage. All i can say is that this was terrible customer service. The screen was super cheap and glitchy but mainly they were not able to fix a mistake they had done on their part. I recommend you avoid this place and head over to some real professionals. read more

A very belated review for these guys. I was visiting family in Napa, and was having trouble with my iPhone - it simply refused to charge. I took it to this shop to see if there was anything they could do - an lo and behold, they fixed it there and then....for free! It turned out that there was just some dirt and lint in the lightning port, and some compressed air did the trick. Really blown away that they'd just help me out for free. If I need tech help in Napa again, they'll be my first port of call! read more

I have had 2 iPhone 6 screen replaced here. The first time the screen broke again after only a week for what appeared to be no reason. I looked down at it one day and it had a small crack again that started to expand then slowly chipped and broke away. Giving the benefit of the doubt that it could of been my fault I came had my screen replaced again at another cost of $200 to me. This time the screen was immediately malfunctioning and not reading my touch correctly, opening and closing apps on its own. The very next day I pull the phone out of my pocket and the screen is cracked is multiple places for what appears to be no reason other than a cheap screen. When I decided to go back this time they said I can't prove that I didn't drop the phone and there was nothing they can do for. So 1 month and $400 later I still have a broken screen. And it is very clear to me that they are using a cheap non apple replacement screen for their repairs. Very upset and will never be going back for any type of work from them. You can tell they're not factory screens because once they get a small crack the screen does not read the touch from your finger at all anymore. read more