My driver was Oleksii. He was very professional. He contacted me to provide an ETA. He later stated…read morehe would be late due to the severe weather. I appreciated that he kept me informed. He delivered the vehicle at the time he promised. Thank you so much for the great service.

Did not make the appointment time, did not even call to say that they were running late.read more

Can't say enought great things about Bobby and Van 3 Auto Transport. I called him Tuesday evening…read moreto inquire about shipping our car, we finalized the deal Wednesday midday and our car was picked up by 4pm on Thursday. Full story: We had engaged another broker to transport our car from Boston to California and the other broker pulled a bait and switch tripling the originally quoted price. Needless to say we cancelled our order with that broker leaving us in a pinch. When I called Bobby, I was very skeptical of auto shippers because of the other broker. He was very patient with me, explaining everything and assuring us he would deliver on his promises. I had read all the great reviews on Yelp so I decided to go for it. Within an hour he had located a driver and had the driver's dispatch call me to coordinate a pick-up time and what we could expect upon delivery. When the truck arrived to pick-up our car, the driver was very professional and documented the condition of the car while keeping me informed of everything he was doing. When he finished, I was shown everything he had noted and was provided an electronic copy to my email. Our car was delivered right to our door and in excellent condition. I will never go with anyone else when shipping a car, Bobby and Van 3 Auto Transport are top notch.

I decided on Van3 to transport my car from GA to CA because it was a smidge cheaper than other…read morecompetitors without lacking good reviews, and the initial call with Bobby went well. However, we scheduled my car to be picked up on May 11/12, but it was actually picked up on May 18. Arrival was estimated to be 5-7 business days & my car was delivered on May 27. Since Van3 don't provide tracking, we put an airtag in the car and my car was sitting around Compton for a few days!! We didn't receive updates (usually a day after) unless we texted or called/left voicemail first. Turns out, it was national inspection week so truck drivers were being stopped or didn't want to accept transport. Being in the business for years, I would've expected professionals to be aware of that time of year.

I'm not very impressed with my experience using Googa Transport. We were given at least 4 different…read morepickup times and even 2 different pickup dates for my vehicle, but nothing was consistent. The communication between the broker and the driver seemed questionable, and in the end, I lost two full days of work waiting around with no clear updates. The only communication I ever received was from the broker -- I never heard directly from the driver, which added to the frustration. I went with this company because of their ratings, even though I had lower quotes from other transporters. Unfortunately, I can't understand how the ratings are so high because my own experience is confusing and disappointing... because they still haven't picked my car up for transport... They take your money quickly but after that... you get what you get and it's like they tell you to "Deal with it"...

Professional service and quick responses. Adam is very helpful and solve all of my concerns any…read moretime I have it. The cars delivery within 4 days, which is fast. Recommend Googa for everyone.

I've used this shipper every month in 2013 and my balikbayan boxes were delivered to my family in…read moregood condition. We visited their office/store one time when I have to give my cash payment because they informed me that they cannot process a check payment. The people there are nice and friendly and it seems like they have a lot of boxes from customers.

The car arrived safe and sound, which I am grateful for. The driver didn't speak a LOT of English,…read morebut he was very nice, which I am also grateful for. I feel like Montway was a bit deceptive in the quote however. The initial quote was raised because the car was "modified", but in reality it had been stretched 1.5 ft in the front. This was not an issue for the transport, as the driver had a trailer that hauled 2-3 vehicles. Montway rep said on the phone that $200-$300 would be charged to my credit card and the rest would go to the driver, and I received an email stating that $1370 would be owed to the driver on delivery. In reality, Montway charged my card $499, and sent another email stating to only pay the driver $1,100, which I did, but it felt deceptive. I am guessing that Montway got a way better deal from the driver than they anticipated, and instead of passing some of that saving on to me, or explaining, they just charged my card double what the rep said they would and kept all of the profit. Also, the rep promised tracking, which never happened - we had to call the driver a couple of times to find out the delivery time, because he hit traffic (which I understand he cannot control) and got held up by a couple of hours. All in all, it is done, but Montway didn't leave the best impression overall as a transport broker. Grateful I had a better driver than some of these other reviews...

This review is based on being charged cancellation fee even though I clearly request cancellation…read morewell before anyone was dispatched. On Monday, June 15th, 2026, at 7:59AM PST time, I sent a cancellation request on my outlook email as specified exactly in there terms and condition as followed to the email of info@montway.com. Section 9: c. Cancellation of an Order by Customer must be submitted in writing via email sent to info@montway.com. Cancellations made via telephone, text, chat or any other medium will not be accepted by Montway. No one was dispatched yet when that email was sent that. I have uploaded the receipt of the email to this complaint On Wednesday. June 17th, 11:37AM PST, I received an email that a driver was dispatched even though my cancellation was well before that. I was told on call on Wednesday that I would be charged because someone was dispatched. Why was someone dispatched when I clearly cancelled the order well before that? As specified in their terms and condition: a. Customer may cancel an Order at any time at no cost or cancellation fees as long as the Order has not yet been accepted by a Carrier. They claimed on call they could not find the email record and claimed I will be charged the cancellation fee. I would be happy to work with Montway, the BBB, and outlook, to show proof of this email receipt that was was sent to their email at info@montway.com. I have provided them the receipt of the email record on the phone call and in chat and it was still not resolved. As of now this is also a filed complaint with the BBB and will be disputed with my bank if it comes to that. Edit: I see the reply below and you could message me at-least to find out my order. Why would I post the order number publicly? Edit 6/22/2026: In my BBB complaint reply by Montway, it was confirmed that I did indeed DID contact them before. I am getting my refund and will keep track of this. For everyone who has or will have this issue, please file a BBB complaint and attach Montway's terms of service in addition to your email as track record if you ever encounter this issue.

USA auto transport did an excellency job transporting my car/my baby! After speaking with several…read moreother transport services that weren't able to get the job done USA auto transport made the happen, seamlessly. I met the driver who was a nice guy and assured me he would do everything possible to ensure a safe transport. Thank you USA auto transport, well done!

I had to ship a car from Chicago to Boston and after my experience with this company I cannot…read morerecommend them enough. I chose the shipping company based on reviews alone and the price being under $1,000 for my tank of an SUV was just a bonus. My first positive with this company is that unlike many of the more popular companies across the US, they are not just a broker and they actually hire and employ their own drivers, so they actually know the person who is delivering your car. This company also did such an amazing job with communication. Not only did they call and text me with updates but when I did call I mostly talked to the same person and they knew my info with just my name and number. Also, I gave them the contact of the agent at the dealership where they picked up from and they communicated beautifully with them as well. Lastly, my car arrived beyond earlier than expected and without a scratch on it! The car was picked up on Tuesday so I didn't expect it to arrive until the weekend or early the next week, but my car was dropped off early Friday morning and the driver called me himself when he was about 45 minutes away and called me again when he arrived to arrange the drop-off. Not to mention that I live in the inner city and the delivery driver unloaded the car like a true professio I can't recommend this company enough, thank you USA Auto Transport of Chicago!

I ordered a car from Santa Ana California and wanted it shipped to Arizona. First try , first call,…read moreI was followed up by a gentleman Steven. The transportation went perfect. Pick up date and delivery. This was just not an ordinary car. This was a Corvette ZR1. Enclosed carrier and a quick and easy process. Not a single scratch. I highly recommend.

Great experience, reliable and smooth move from California to St Louis. I will be using the company…read morein future as well.