Great service. On time, clean car, polite and professional. I will use them every time…read more Jim J

Our family enjoys taking Route. 47 Taxi because it has Dependable Service every time. We have been…read morea customer of theirs for over 20 years.

Brian did a great job ! Efficient and timely…read more. In town for business and he was my "personal chauffeur " x 2 days. Kudos and thanks Brian! Will definitely use him when in town again!!

These guys are awesome. Went out to watch a Bulls game and I didn't want to drive so I called A &…read moreM taxi. Picked me up and brought me home for about $10. What a great deal. I'll be using these them again. Thanks.

Great service! Called for a pick up from crystal lake train station to Woodstock with only a 2 hr…read morenotice and we're still able to accommodate me. They came through when 3 other surrounding services wouldn't take my business. Not the newest of vehicles in their fleet but it was very clean and the driver was polite also they have the ability to run a card if you don't carry cash. Definitely stored the number and they will now be my go to for scheduled rides.

Fernando always delivers! He is on time and very professional. I'd definitely recommend him!!!!read more

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

I just called to confirm the price listed on website. It went from $55 on the website to $89…read more I feel like this is a bait and switch. PLEASE confirm price before booking. Don't rely on the website.

The website quotes $45 from O'Hare to Elgin. I called to make a reservation and was quoted $85!…read more Lyft is cheaper!

What great service and good people,I will always recommend them. They really did me a solid…read moretoday,help me haul a small sofa and ottoman to Cary from Woodstock. Small miracle! Super nice people helped me out big time! Right on time friendly and professional very clean SUV! Thank you good people! 5 Stars are well deserved !!!

Great taxi -- nice people, accurate ETA, good price, etc…read more I don't understand the bad reviews here at all!

SAFER Friendly Drivers…read moreGood Service Clean Just like family Worth the ride Feel at home

I was very happy with my booking and service through Suburban Rides. I was comparing responses and…read moreprices among a few town car companies and in the end went with SR due to their pricing & service exemplified. On the morning of my very early pick-up, I had scheduled 5am but it ended up being about 5:15 am as the driver had issues finding my office. I ended up walking to the main street to help him in finding me. He played classical music on the way there which in turn made me feel classy. He also chatted quite a bit which I can appreciate most of the time but for whatever reason that morning, I just wanted to kind of zone out in my solitude. Either way, I was pleased for the most part and would book Suburban Rides again for an airport trip.

We used Swift Shuttle for our wedding. They were very easy to work with. The price was reasonable…read moreas well. I would use them again.

We called for a quote and got a very reasonable price. we thought it was to cheap. we made sure to…read moreask if this was a round trip and they told us it was and that was the total. Come to find out it was not round trip. the next day our card was charged double. when we called to ask about it the owner of the company would not do anything about it.... even though we asked if it was round trip.

I used to use these Gentlemen when I worked in Hanover Park. I used them in Carpentersville and…read morethey are very punctual, nice, and answer the phone!

My cab driver was 30 minutes late. I made it to the airport with 20 minutes to get to my gate. He…read morekept making wrong turns and was going to charge me for it. This was the worst travel experience of my life.

The Uber app crashed while I was getting a ride, and I couldn't cancel it…read more I sent the email below to their investor address because it is the only contact info on their web site. This was their reply: "Thank you for your email. Investor@uber.com will only respond to investor inquiries. All support inquiries should be directed to in-app support. Uber Investor Relations Team" I have contacted them about problems in the past. I found the archived messages on their site. But now they don't allow customers to contact them. Going forward, Lyft will be my go-to and Uber is last resort. Almost 2 hours later, their app is still not working. --------------------------------- Uber no longer provides a way for its customers to contact them, so I'm writing to you. Please be so kind as to forward this on to the appropriate people. Earlier today, Sunday, November 16, I needed a ride home from the grocery store. I called an Uber. Then I got a different ride, so I wanted to cancel the Uber. The app wouldn't let me. It stayed frozen on the promo screen and would not do anything. The menu buttons at the bottom weren't there. The Where To? at the top was not there. Only the promos. It stayed like that for my entire ride with the other service, even though I tried several times to access it. I was receiving the notifications from Uber but when I tapped on them, it went back to the promo screen. It is still doing that now, more than an hour later. So the driver wasted his time coming to pick me up, waiting for me and then canceling because Uber's app did not work. I've spent my entire lunchtime on the Uber site, trying to find a way to message them. I have been able to message Uber about problems in the past. I found the archived messages in my file. But Uber no longer allows customers to contact them. At one point while trying to find a way, I marked that the driver didn't have a face mask. I don't actually know what the driver did or wore. I never saw him. Please take that off his record. I am fortunate to have a good job so I don't mind paying the cancellation fee. I do mind very much a company that does not allow its customers to contact them with problems. Going forward, Lyft will be my go-to and Uber will be last resort. Please forward this to the appropriate people. Thanks very much for your help! :)

BE aware of the scam Uber places on your credit card for UBER One…read more while in Chicago the app asked about Uber One with no explanation that I is a monthly charge of $9.99 per month with out signing or describing any benefits. I have been getting $9.99 monthly charges on my credit card that I have to lock and now have to cancel bc YOU CANNOT CONTACT UBER DIRECTLY. You have to go thru an app Help.Uber which is an AI site that asks you questions. With out resolving the Uber One membership issue,it just tries to sell you one. Then when you get it an answer site on the help site a day later it says, We are unable to retrieve your conversation. Please try again later. This has been going on for over a month. Do NOT RIDE UBER in CHICAGO use Flash cab! Faster Servive, pricing always the same, no in crease at busy times, always there at the train stations, and much more reliable. UBER ONE IS A SCAM THAT TRICKS YOU ON THE APP TO SAY YES, TO SOMETHNG THAT DOES NOT EVEN SAY WHAT IT IS. UBER HAS NO PHONE NUMBER FOR CUSTOMER SERVICE ONLY AN APP WITH ZERO HELP OR RESOLUTION! Horrible company to riders and their drivers!