Good service in a town where Taxi service is lacking. The other companies have yet to enter the…read moredigital age. "Call them and leave a message is what I got from RTS and STS. Hail A Taxi drivers are helpful, knowledgeable, and friendly. I had no problems in the three days I was in the area. Prices are acceptable. The drivers deserve a tip. I figure 20% of the fare is fair. Most excellent service.

So grateful for taxi service in DeKalb. Kristina was my driver and she texted me telling me she…read morewas on her way and told me what kind of car to look for (which was really important to me). She then texted me when she arrived. Her car was covered in plastic so I felt safe. She is an excellent driver and a really nice person. She has happy music on the radio and is a good conversationalist. She got me right to my appointment and came back to pick me up exactly when I needed her. I am so happy to have had her help and I would gladly use her again. She made my trip easy and stress free.

REVIEWS Hired this…read moreservice to safely take our children to and from prom on the night of 05/01/2015. Driver (Robert) took off after being handsomely tipped to be careful and ignored all stop signs before leaving our subdivision. Driving was less than ideal and on the way home with our children, received a warning from an officer for not only going around a stopped vehicle but for wearing stereo headphones in both ears while driving. The owner, Tim, clearly not hearing my concerns (and slurring his words), chose to believe his driver and ignored us. DO YOURSELF A FAVOR AND WALK RATHER THAN RISK IT FOR $2.50 per mile plus tax and gratuity. I'd rate this ZERO stars if I could!

The guy who answered the phone was very rude and gave me short, curt responses. It sounded like I…read morewas on a terrible speaker phone and couldn't hear a thing he was saying, and every time I asked him to repeat something, he sounded more and more irritated each time and eventually just interrupted me saying he couldn't service my location. Terrible customer service--we will definitely be taking our business elsewhere!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

The guys who answer the phone are very rude. They spoke to me like i was getting on thier nerves…read moreand like i eas wasting thier time. They have gotten me lost on occasion and they passed my residence three times while i was in the car! They talk to fast and they are pushy.

This is the crankiest old man you will ever encounter. He is very rude, he hangs up on the phone on…read moreyou when you try to ask him his availability. Almost as if he hates his job and does not want any customers. Once he picks the phone he is already so rude and insulting. STAY AWAY FROM THIS GUY, HE CLEARLY DOES NOT CARE FOR HIS BUSINESS AND WILL KEEP DRIVING CUSTOMERS AWAY.

This was my third time using Americar Shuttle and I was once again pleased with the reservation…read moreprocess, professionalism and flexibility with reservations details. My driver was friendly, on time and arrived with a clean car. My only con would be the lack of refreshments. I am not sure if this is guaranteed within their service but the last few times I booked the driver had bottle waters available. I just expected this amenity to be consistent considering gratuity is included within the pricing. Overall the service was great but I believe this company may outsource their drivers so I may use another company that has a standard when it comes to vehicle model etc.

Got no showed. Main company number doesn't work. Driver's goes straight to voicemail. No reply on…read moreemail sent.

Van Galder Shuttle Service to Chicago O'Hare, Midway, and Downtown Chicago is professional,…read morereliable, courteous, affordable. Rockford is very fortunate to have Van Galder!

Had an evening meeting in Rockford & had to get back to O'Hare. It was easy to book the service. My…read moredriver Calvin called me 24-48 hrs before, he was on time, and was great company as he drove. Thanks to Calvin!

Great service. Took me and my my family from and to Midway Airport. Was on time to and from…read moreMidway and provided excellent communication. Highly recommend this business.

Great service. Needed to get picked up at 4:00 a.m and Bernie texted the night before to let us…read moreknow he would be there. Showed up on time in a nice clean vehicle. Fabulous experience. Will definitely use them again.

This is the second time we have used this service and we will keep using them. The bus was…read moreimmaculate and our driver Dante was fabulous. We all had an amazing time!

We had a wonderful experience with Midwest for our daughter's wedding. They provided two coach…read morebuses to shuttle guests between the hotel and venue, and everything ran perfectly. The buses were clean, comfortable, and always on time, which made the evening stress-free for everyone. Mel and Amy, the coordinators we spoke with by phone, were especially helpful--friendly, knowledgeable, and very professional. Their clear communication made planning easy. We highly recommend this company for any event requiring reliable group transportation.