Professional, prompt, polite, all the alliterations…read more I hired Top Fleet to take my daughter (and me) to her COVID vaccination appointment. The driver was kind and kid friendly. They truly helped make something that could have been scary into a special memory. Every detail was easy. They were communicative, responsive, and clear on all aspects of the job. I will call them again and again. Thank you.

Top Fleet Limo is amazing to work with. They have the most professional drivers and are always…read moredependable. I Would never use another car service. From their SUVs to their Sprinters... cars are clean, comfortable and they have a great selection in all sizes.

Wow, it never occurred to me to pre-review a regulated cab company but I should have... and I would…read morehave assertively skipped this brand for any other. We debated Lyft/Uber vs taxi from O'Hare to downtown on this 9am Saturday arrival. Opting for immediacy since we had a packed, one-day agenda in town, we approached the first cab in line at the United Airlines exit area. The flash cab was an older Toyota Sienna minivan - not atrocious on the outside but, as we boarded, frightening on the inside. All standard seats were gone. In place were plastic/institutional benches, like you might find on a prisoner van. Doors lacked padding and seatbelts were nowhere to be found. The driver spoke broken English and only enough to get us suckered into his youth-hostile kidnap van. Thereafter he put earpods in and had a 40 minute conversation with (what sounded like) his wife. To his (lone) credit, it was in a very quiet tone. And his personal convo likely prevented us from enduring some random, inevitably too loud, crappy music choice. The minivan seemed further "stripped" beyond the seating, such that road noise was unusually loud... everywhere - through the metallic/unlined doors and uncarpted floor. There was a video camera affixed above the rearview mirror but it was tilted towards the ceiling. I then glanced at the side windows and there were warnings that occupants would be subject to videotaping (and a $200 fee for vomit cleanup... fair). I understand the unfortunate security/deterrence necessary in America but I have no confidence that a stranger won't later post their "taxicab confessions" somewhere (obviously without our explicit consent) so we kept our own conversations minimal, no names, home, personal/bio details, city plans, etc. We know the route and tracked it on Waze just the same and it was assuringly correct. However, the other huge concern was that the dash on this dilapidated minivan showed TWO active warning lights - a yellow exclamation triangle and a yellow engine-shaped light. That's frankly appalling. The entire journey we prayed that this wouldn't be the one trip leaving all three of us stranded on the side of the hwy. Our schedule was too tight to even accommodate a comped rescue ride... and that's assuming the flagged mechanical failure didn't cause a crash. Ugh... probably should be 1-star. Further clue to run: nearly 600 reviews with only a 1.7 average and zero interest from the company (its Yelp position remains unclaimed and unconcerned).

24/7, my ass. This company used to camp out in front of the Palatine Metro station all the time…read more There is not a single cab in that cab corral that we paid $400,000 for. Worse yet, I called these bozos and asked for a car at the Palatine Metro during rush-hour trains. You would think everyone is using a taxi at that time. You would think there would be cars everywhere. I waited 30 minutes. They called me back: "We're still looking for a car." Another 20 minutes pass, and I decide just to walk to my residence from there. After I'm almost to my residence, they call back again, and at that point I just said, "F off." (Anonymous operator. Sorry but your company earned it. Nothing personal) When you wait 50 minutes for a time-sensitive cab and you say, "Yes, I am ready for pickup at the train station and need to go," then it probably means: send a car with some sort of form of urgency (HoW Do YoU HaNdLE CORPORATE!!!). This is why cabs are dying against Uber, because with Uber, I know where my damn car is within 5 minutes of booking the goddamn thing. With Uber, I know where my car is on the way to me, and they give me a credit if I wait too long. With the taxis, you could be waiting for hours, and they don't give you crap except for a rude driver and a smelly car. I thought these taxis were supposed to be a tightly regulated industry, better than ride sharing. They're not. They're worse than ride sharing. It's no wonder why they're so dirt cheap. They suck. Pay the premium, ride a nice car, actually have your car be transparent about its location, and actually have a decent driver, because half of these drivers are assholes. (I know from prior airport trips. Like the one place theyre useful. And in the loop of Chicago. And even then I'd rather take a damn Uber because these drivers are assholes who just talk non stop and will curse in front of everyone in the car with no care. They also are disrespectful to trans and disabled people.) To hell with flash can 303 taxi and all the Chicago taxi companies. Tried them all. They all suck.

Always on time and price is great. Drivers are always helpful as I am handicapped and need some…read moreassistance.

Be aware of the scam being run by a Flashcab driver in the theater district in Chicago's Loop,…read morewhich we have experienced twice in the last year. When approached by a theater patron for a ride after a show, the driver will ask for the destination and then will quote a flat, exorbitant price, which is illegal. When asked to use the meter, suddenly the driver says he has another customer to pick up. DO NOT FALL FOR THIS SCAM. DRIVERS MUST TURN ON THE METER ! Note the taxi number of this cab, the time and place and file a complaint with the city. They will follow up and administer a fine. (This company really doesn't deserve any review stars)

Post-Renovation Review:…read more Berwyn station was closed when I moved to Chicago. Recently, the renovated station opened, and looking at old photos, the CTA made excellent choices! It seems like the old Berwyn resembled the current Thorndale - too narrow and cramped. The new Berwyn is clean (for now), wide, has more than ample, clear signage, and is fully accessible. While not the work of art some of Sweden's T-Bana are, the lobby has splashes of color, and the platform is sleek, modern, and offers protection from the elements. My biggest criticism is to do with the benches. The angled, metal benches that require sustained effort to not slide off are more discomfort than they're worth. So much so I chose to stand rather than sit for 10-ish minutes. I get it, the CTA wants to discourage loitering, but it seems they've done so almost *too* well.

I get a lot of crap from my girlfriend for reviewing CTA stops, but I still think it is important…read more Truth is, despite the fact that CTA regulates all stops, not all stops are created equal. As a rule, I never give less than three stars to a transit stop simply because they do what I need them to do... get me from somewhere to somewhere else. I really enjoy the Berwyn stop. For a station pretty far out of the loop, it is generally clean and feels safe at all hours of the day. With the recent construction on the Argyle stop, I have had the choice between walking to the Lawrence stop or Berwyn for my Red Line needs... and though Lawrence is a bit closer I go to Berwyn more often than not because it is a more pleasant experience. Now I understand that this stop will be going through some maintenance. Hopefully this will only make one of my favorite stops better.

We used Yellow Cab from Midway Airport to Embassy Suites Downtown Friday afternoon and again Monday…read morearound noon to return. Driver going from airport to hotel was great. I would not have been comfortable driving in Chicago. Yes-I gripped my seat a couple times when other drivers seemed to be dive bombing into our car to get into our lane. We arrived at the Embassy Suites whole and intact and the cost without tip was about $40 . Our driver had been with the company for over 20 years. The drive back to midway. The following Monday was also in a yellow cab, and with the driver who had more than 15 years experience. I was not as happy with his driving he sped the entire time. And would just honk his horn. Every time he was passing someone to make sure they didn't venture out. I've never had that kind of experience again we did get there in one piece. Cost was the same. Might sound high for a taxi, but frankly to rent a car would've been much more money and to have to drive in that traffic might've caused me to have a stroke !!! These two cab rides were the first ones I've ever taken in my life !!! if I ever make it to New York, I'll be walking!!! We would use this service again.

Preordered taxi 24 hours in advance, still 24 mins later than order…read more Driver was lovely and rapidly got my mom to Docs aptmnt.. assisted woth wheel chair and transfer! Will try them again ! Cheaper than Uber and Lyft by 15-17.00 dollars!

I use Uber much more than Lyft. But I don't often use ride share out of town. My trip to Chicago…read moreover a long duration I did use ride share exclusively for a week. Note I also used Uber much more and would compare prices. Not one or the other was always more reasonable. However, they were always different fares. In my option ride share is the way to go if in the city of Chicago. There are too many issues with parking and the high price that makes it counterproductive to rent. The functionality of the app was fine, but I preferred Ubers. I utilized Lyft around 4-6 times and found on average the rides arrived in under 12 minutes. Some were within a few, but others were longer. The drivers were almost all foreign, but spoke English. They were professional and mostly knew their way around. More instances of problems with Lyft that brings the review down to A-OK. I would recommend Uber over Lyft, but both were reliable and I would not hesitate using Lyft. Always tip your drivers.

Last night I took a ride from Indiana to Chicago. The driver did not want to take the route using…read morethe tollway because the tolls decreased his fare payment. After I insisted he follow the route he went into the lane for credit card and told me I should pay the tolls, and I refused. He then got on his phone and started yelling in a foreign language, drove very aggressively well over the speed limit and glared at me through the rear view mirror. After I reported the issue to customer safety, they removed the charge for the ride. This morning I woke up to a $75 "damage fee" on my debit card. The CRAZY driver (Abdul) submitted a fully contrived picture showing some liquid on the seat and claimed I spilled some oily food in his car. I had no food or drink with me. They refused to take it off even though I explained he was retaliating against me for not paying the toll.

Really solid airline. No stupid nickel and dime tactics. Checked bag fee? Nope. Tons of free first…read morerate movies included? Check. Easy access to checkin. Yup. We were easily able to score aisle seats in the second coach row for all flights. No up charge like united. Now this wasn't coach plus or business but who expects blood from a stone. Only weird thing was our plane from Munich to prague was in the middle of the runway and we had to take a bus there. Would be beat in bad weather. Also old lady in front of me had issues climbing the steep steps so i carried her bag for her. Seat was comfortable and I'm no fly weight. Drinks are free as well (I know, how crazy is that) but alas I only had coke zeros. Planes were all super clean and modern. Wish they flew domestic flights in US!

Having a major problem with CS. Our travel partners had a…read moredeath in their family so my wife called to explore our options. We know that we cannot get a refund but she was discussing a credit as an option or we would still take the trip. Once she got off the phone she received an email showing that our tickets had been CANCELLED! She never asked that to be done. We did not want to be out $2000+. Trying to reconnect and get someone to help us has been a nightmare! So far, no one can help. They made the mistake and we are paying for it!

My first United flight in some time. Airframe itself seemed to be outdated, it has tv screens, but…read moreyou have to negotiate for your neighbor to not use their armrest in order to use the remote for them. Trash was left and not picked up between flights, there was a half drank water bottle at my feet. The entirety of the flight was just hot, even up at altitude, we all kind of felt like cattle. Staff were friendly, but the experience felt like that of a budget airline, such as Spirit or Frontier. Quite frankly, I'd take Frontier over United any day, as the price is more appropriate, and they have better jets with better overall experiences in my opinion. Additionally, many passengers had tight connecting flights that were far away from our inbound gate, causing most people significant stress. Overall, just not worth the price or the hype...

Flew out of ORD on the a321neo the other day and it was a mediocre experience. Boarding for the…read morenarrowbody began 50 minutes prior to departure which is absurd compared with Asia. The highlight was the brand new bird. Cabin attendants didn't seem to engaged and were rather snappy, typical of United... Pre-ordered a patty melt and it was delivered during the cart service. The patty melt was surprisingly decent, with a toasted bread and a piece of ground beef in between. This was served with a pack of ketchup and mustard. There were no vegetables insiide... IFE featured Starlink which wasn't that fast surprisingly. My IFE froze before we took-off and I didn't dare raise my hand to get it reset on a domestic carrier. Our bird took off on time and arrived a few minutes after scheduled arrival due to a go-around at the last minute. The legroom on the E+ seat was bearable for the 4.75 hour flight...

I know ppl don't think this is a good airline but it is so cost effective and now that I have…read moreSilver status I get free upgrades and enjoy big seats or priority seating. Why not. The Terminal at Ohare (T2) has been upgraded also to include some American Airlines next to Spirit and nice amenities. Charging station and family lounge.

Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

Due to a fractured foot I needed delivery to the doctors office. Was right on time and very…read morecomfortable ride. Will use in a pinch again if needed!

I was with my mother twice as she was being transported by Out and About, and both drivers were…read moreknowledgeable, friendly, and kind. I highly recommend them!