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    Spirit Airlines

    1.5 (2.3k reviews)

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    karina k.

    I know ppl don't think this is a good airline but it is so cost effective and now that I have Silver status I get free upgrades and enjoy big seats or priority seating. Why not. The Terminal at Ohare (T2) has been upgraded also to include some American Airlines next to Spirit and nice amenities. Charging station and family lounge.

    If I could give 1 million times 1 star, I would do it!) If I could help every person in this world give Spirit Airlines 1 star, I would volunteer to do it. Daylight robbery! At first they sell cheap tickets, but then come endless hidden fees, rude service, and unfair treatment. I was on flight #2343 from Orlando to Chicago, gate 8. Before boarding, they announced they needed volunteers to leave the plane with a $700 offer including hotel, but no one volunteered. Since I was in the last boarding group (Group 5), they targeted me -- it felt like they wanted to kick me out of the plane just because I was last group. At the gate, Mrs. Jennifer suddenly made a huge problem. She told me I could only bring one bag. I had just 1 small handbag and 1 small carry-on, but she forced me to combine everything into one. Then she made me check the size and demanded my credit card to charge $99 for one bag. Another staff member even asked her, "Did you charge her yet?" Then they threatened us, saying we had only 2 minutes or they would not let us on the plane. This felt like racist discrimination, because my sister (also Asian) was forced to do the same thing. Worst airline ever. I will never fly Spirit again.

    Crazy waits for baggage at Spirit airlines, O'Hare.

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    Ask the Community - Spirit Airlines

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    JetBlue

    JetBlue

    3.1(68 reviews)
    0.2 mi

    Noted from previous flights, I downloaded the JetBlue mobile application which provided me with…read moreleeway prior to my arrival to the airport. As someone who had just a carry-on bag with me, the application allowed me to check-in early and head straight to TSA rather than having to see a JetBlue agent. I read several JetBlue reviews via yelp prior to this flight to help calm pre-flight jitters because I have never flown with JetBlue. I had to remind myself that I once flew with Spirit Airlines to New Orleans, Louisiana for crying out loud. And most know that Spirit does not have the best reputation. As for my airport experience, surprisingly, TSA was not crowded at all! Other than my carry-on bag being checked due to me having toothpaste check-in went smooth. At the time, I chuckled with personnel because I knew clearly what it was but leave it to hard-headed me for packing it, hehe. As for the flight gate, it took me forever to find it due to lack of signage. As mentioned, I have never flown JetBlue, so the terminal was one I had never visited. What threw me off was the fact that the only terminal 2 signage I saw was for baggage claim. Eeek! I nearly missed boarding, but I kept on moving until I found the JetBlue gate. Now as for my onboard experience, I wanted to charge my phone as I slept on flight because my phone battery was low. I found that there were no power outlets at all which left me with no other option but to preserve my battery as much as I can enroute. I have to point out that it was unpleasant smelling smoke as the plane prepared to lift off from Chicago, Illinois. It was then, I started to take notice of how outdated everything appeared on this plane as my melatonin kicked in. I slept the majority of the flight, so I had little communication with the flight attendants other than the boarding flight hello, a flight attendant asking me if I wanted a snack as I woke up briefly, and the airplane departure goodbye greeting. And as for the airplane interior, the seat comfort was decent! I did have an acceptable amount of leg room, even with my backpack underneath the seat in front of me. I did love the image of the airplane hovering over states on the seatback television which I could not help but notice while awake. In spite of what the plane did not have, it did have access to XM radio stations & Direct TV channels. I survived this flight with JetBlue and would be open to flying with again, as well as recommending to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. ~Have courage. Be Kind. ~ Thomas G

    These guys are genuinely ridiculous! I feel as a responsible adult I need to make sure the world is…read moreaware that this company is unethical and absolutely useless. First time using them they hung us out to dry giving us no options within 24 hours to even get home. We lost over $1000 and they didn't do a thing to help after making us suffer for 6 hours from 1:00 in the morning to now 7:30 in the morning because they probably have 2 total (incompetent) reps. If I could give negative stars or go on the news to make sure this is known, then I would.

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    Spirit Airlines - airlines - Updated May 2026

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