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    Korean Air

    3.9 (14 reviews)

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    Landing at Incheon International Airport in Seoul.
    Howard L.

    On our first experience with Korean Air Lines, we spent a lot of time with them! On our outbound travel, we were 21 hours in the air going from ORD to Bangkok with a connection in Seoul. On the return, it was 17 hours in the air going from Hanoi back to ORD and again with a connection in Seoul. All in all, a very good experience and as been typical in our experience, Asian airlines are much much better than American airlines for long haul overseas trips. The biggest plus is that there is very good leg room in economy. The long flights still get a bit achy for my butt, but not much we can do there (if the economy seats were maybe 2" higher, it might have helped, but this is true for all of the airlines I think). We had a lot of their meals, and I would would rate the meals at about 4 stars airline quality, but the overall experience is still a 4.5+ rounded to 5. The movie and audio selections and controls were quite extensive and good. I watched 4 full movies on the first flight which was 15 hours! Their website works well for making and changing seat selections. All of the stewardesses were very courteous and very Korean with strong accents but it was all manageable. They knew when to keep the whole cabin dark, which was most of the time, and which helped with sleep time. Thank you and I wouldn't hesitate at all to fly with Korean Air Lines again.

    Prestige class (not my seat...sigh)
    A B.

    Flew Korean Air Lines for the first time from Chicago to Bangkok with a layover in Incheon. Overall, great experience. The quality of service, cleanliness of the airplane, friendliness of staff, etc. all far exceed the US based airlines. Each meal consisted of three choices. The Korean food choices were, by far, the better meal options but, I was not overly impressed with the food. I did enjoy the free wine with my meals. The English movie selections seemed to be comprised of a few blockbuster hits, a few kid friendly choices, and a majority of lesser known and indie films, most of which I wouldn't watch if I weren't strapped to a seat for approximately 40 hours (round trip). However, there were many movie titles and I probably only watched about half of the offerings. When flying to Asia in the future, we will most likely fly Korean.

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    United Airlines - We are all settling in to the "rarer" Boeing 767-400, the narrowest of twin-aisle commercial aircraft (with 2-3-2 seating, thus comfortable)

    United Airlines

    1.7(1.5k reviews)
    0.3 mi

    united airlines is now "my favorite airlines"…read more i am not a frequent flyer.. i took the bus and train all the way from the other side of town.. i go to check in and angela de la pena comes over with a big smile and helps me out big time.. i was so relieved.. then i get to tsa with my temporary real id and mikayla guides me step by step and doesn't make me feel inept then i speak with a pilot i believe that pointed me in the right direction.. i eent to the desk when i arrived and showed the agent ticket .. she told me when i board and where to stand everyone had a great attitude and were happy to help

    Everybody could work, but going to work with a heart and correct mindset are not very common. But…read moreSamir Mezzi, a United Ground vendor have done those. I am writing this review with gratitude to a representative who went above and beyond, along with his co-workers, to help make our flight happen as planned. I wanted to write this review as soon as I got back, but I have been busy until now. United Ground department, I hope Samir didn't get in trouble for spending an extensive time helping a customer. His compassionate ways have made my mom's relocation possible. I highly encourage recognition of such working ethics. Good workers make great companies. It was the weekend of May 30, 2026, flight # UA2373. My mom was a frail disabled senior over 80 years old. I came to NY to fly her to CA, as she had been requesting. The flight was long, she got very tired and became very difficult to deal with. She was walking around the area with a cane, being uncooperative with me. She found Samir Mezzi and got very comfortable with him. She only trusted him and no one else. Samir was on duty but was very willing to help her. My flight was close to departure when she refused to enter the TSA checkpoint for the security screening process. When I explained to him the situation, he didn't hesitate to help, he was very determined to successfully help us fly. After some time spent being patient with my mom, he called his colleagues to figure out some ways. They figured to team up and help us out. There were several of them, from various departments. They comforted her, were gentle and patient with her. They even bought her a soda. The TSA checkpoint was successful. The manager of United Airlines came and offered solutions to the challenging situation, of a complimentary onsite hotel stay or delay it, in wanting to help make the flight an easier and more comfortable experience. She was also very patient and genuine. We passed the TSA checkpoint and went on with proceeding to the check-in gate. I wanted to let her know of my decision, but it would be a hassle and leave my mom for a moment to come back to talk to her. So, I didn't. I hope she understands. But I did speak to her about my appreciation. Samir kindly helped my mom all the way until she was seated on the plane. He said some comforting kind words to her before he left. We appreciate everything he has done. My mom is now happy and healthier living in CA with me. Congratulations to United Ground for having such a stella worker. He well represented the department and the airline. Thank you, Samir, his coworkers, United Airline manager, United Ground, and United Airlines for making it possible. Much appreciated.

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    United Airlines - Diet Coke in a glass

    Diet Coke in a glass

    United Airlines - Premiere Access

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    United Airlines - This little lady is headed to Dublin

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    This little lady is headed to Dublin

    Spirit Airlines

    Spirit Airlines

    1.5(2.3k reviews)
    0.4 mi

    Screw all you their pilots saved our lives TWICE!! No joke!!…read moreKEEP SPIRIT FLYING!!!! They have amazing pilots and attendants They are crazy people who make fun of them Always complaining to make themselves known They gave no life Spirit NUMBER #1 in SAFETY!! Do the research so what if it not luxurious It is safe!!! SAVE SPIRIT PRESIDENT TRUMP!!!

    Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

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    Spirit Airlines
    Spirit Airlines
    Spirit Airlines

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    JetBlue

    JetBlue

    3.1(68 reviews)
    0.2 mi

    Noted from previous flights, I downloaded the JetBlue mobile application which provided me with…read moreleeway prior to my arrival to the airport. As someone who had just a carry-on bag with me, the application allowed me to check-in early and head straight to TSA rather than having to see a JetBlue agent. I read several JetBlue reviews via yelp prior to this flight to help calm pre-flight jitters because I have never flown with JetBlue. I had to remind myself that I once flew with Spirit Airlines to New Orleans, Louisiana for crying out loud. And most know that Spirit does not have the best reputation. As for my airport experience, surprisingly, TSA was not crowded at all! Other than my carry-on bag being checked due to me having toothpaste check-in went smooth. At the time, I chuckled with personnel because I knew clearly what it was but leave it to hard-headed me for packing it, hehe. As for the flight gate, it took me forever to find it due to lack of signage. As mentioned, I have never flown JetBlue, so the terminal was one I had never visited. What threw me off was the fact that the only terminal 2 signage I saw was for baggage claim. Eeek! I nearly missed boarding, but I kept on moving until I found the JetBlue gate. Now as for my onboard experience, I wanted to charge my phone as I slept on flight because my phone battery was low. I found that there were no power outlets at all which left me with no other option but to preserve my battery as much as I can enroute. I have to point out that it was unpleasant smelling smoke as the plane prepared to lift off from Chicago, Illinois. It was then, I started to take notice of how outdated everything appeared on this plane as my melatonin kicked in. I slept the majority of the flight, so I had little communication with the flight attendants other than the boarding flight hello, a flight attendant asking me if I wanted a snack as I woke up briefly, and the airplane departure goodbye greeting. And as for the airplane interior, the seat comfort was decent! I did have an acceptable amount of leg room, even with my backpack underneath the seat in front of me. I did love the image of the airplane hovering over states on the seatback television which I could not help but notice while awake. In spite of what the plane did not have, it did have access to XM radio stations & Direct TV channels. I survived this flight with JetBlue and would be open to flying with again, as well as recommending to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. ~Have courage. Be Kind. ~ Thomas G

    These guys are genuinely ridiculous! I feel as a responsible adult I need to make sure the world is…read moreaware that this company is unethical and absolutely useless. First time using them they hung us out to dry giving us no options within 24 hours to even get home. We lost over $1000 and they didn't do a thing to help after making us suffer for 6 hours from 1:00 in the morning to now 7:30 in the morning because they probably have 2 total (incompetent) reps. If I could give negative stars or go on the news to make sure this is known, then I would.

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    JetBlue
    JetBlue
    JetBlue

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    Lufthansa

    Lufthansa

    2.5(86 reviews)
    0.5 mi

    Lufthansa Airlines U.S. reservations hotline operates 24/7. Call +1 833 462 0279, the airline's…read moremain 'customer service' telephone number, for new reservations, ticket changes, cancelations, rebooking, refund requests, group booking and all travel requirements. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    *I needed assistance and decided to call this business at + 1 844/521/5105 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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    Lufthansa
    Lufthansa
    Lufthansa

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    United Airlines

    United Airlines

    1.4(33 reviews)
    4.8 mi

    TRAINING CENTER. NOT the page for the O'hare United gates or airline. Most of these reviews are all…read morecomplaints and not the appropriate page to begin with. I digress. Pretty spacious area with wifi and all the corporate amenities you can expect. Nice seating areas with local and national news on. Friendly receptionists and about a million meeting rooms of every size imaginable. Clean restrooms and ample outlets for charging any devices mid meeting. Training for flight ops, inflight, ramp, customer service and gate agents. As well as training courses moving forward with new products and platforms. BIG things are happening here. Some parking out front and around the nearby buildings. If you're here for a meeting or training they'll fill you in on Uber/Taxi/Lyft drop off and pick up specifics. Otherwise it's United and United partners ONLY. Fly the Friendly Skies!

    Everything , they are the worst airline I've ever been on. We flew into Chicago and they may just…read morewait on the tarmac for 45 minutes to an hour. So we missed our flight going first class from Chicago to San Antonio. Then I was unable to get anybody to help me none of the gate agents could do anything I called for a supervisor. Finally, when the supervisor got there he wanted me to fly the next day. I said no I need to get out tonight and I understand there is a flight out 9 o'clock on American reluctantly he got me tickets on the American flight. I will never fly United again

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    United Airlines
    United Airlines
    United Airlines

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    Korean Air - airlines - Updated July 2026

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