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    United Airlines

    1.3 (17 reviews)

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    Chicago O'Hare International Airport - Souvenir shop

    Chicago O'Hare International Airport

    3.0(4.4k reviews)
    15.7 mi

    Not sure how fond I am of this airport after being delayed for 5 hours for our flight back home to…read moreLAX. TSA was smooth and my interactions with airport staff were good. This airport is small (to me) considering how large the city of Chicago is and a little outdated. There isn't much room to move in the gates. There are a few stations for charging devices, but when flights are delayed, there are definitely not enough. More outlets or charging stations would be beneficial. There are plenty of food options for meals and snacks. The car rental pick up process is also fairly smooth and easy to get to via train. A decent airport, but needs more charging areas.

    This airport is huge, it can get very hectic, but the good news is that, whether it's security, or…read moreyour airline, they have the logistics down. You can get in and out fairly quickly. If you're waiting for anything, there's not a ton of restaurant options for its size, and during prime time, it can be tough to find somewhere to sit. If you're arriving and exiting, you really need to know where you're going. Getting a rental vs an uber or going to parking can be confusing if you don't know what you're doing. An airport isn't necessarily a place to enjoy yourself, but in the event you have to do so, your choices are minimal here.

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    Chicago O'Hare International Airport - Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Chicago O'Hare International Airport - My husband... oh dear....

    My husband... oh dear....

    Chicago O'Hare International Airport - The view from where I'm sitting and charging my phone.

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    The view from where I'm sitting and charging my phone.

    Spirit Airlines

    Spirit Airlines

    1.5(2.3k reviews)
    15.2 mi

    Screw all you their pilots saved our lives TWICE!! No joke!!…read moreKEEP SPIRIT FLYING!!!! They have amazing pilots and attendants They are crazy people who make fun of them Always complaining to make themselves known They gave no life Spirit NUMBER #1 in SAFETY!! Do the research so what if it not luxurious It is safe!!! SAVE SPIRIT PRESIDENT TRUMP!!!

    Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

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    Spirit Airlines
    Spirit Airlines
    Spirit Airlines

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    Frontier Airlines - And I waiting 2 hours delay that's airlines Sucks

    Frontier Airlines

    1.4(500 reviews)
    14.6 mi

    This is basically a beautified greyhound in the air!…read more Pros- 1. Cheap, you are here because you want a cheap way to travel. 2. Good for small distance travels, the leg space and chairs are not bad. Cons- 1. Forget luxury, this airlines is for the bare minimum. 2. Extra charges for checkin and cabin bags!

    Title: Flight Attendant Yelled at Me, Customer Service Refused to Help…read more I am extremely disappointed with my experience flying Frontier today. My 14-year-old daughter and I had assigned seats (24A and 25A). When we boarded, her assigned seat was occupied by another family. I calmly asked the flight attendant about it, and instead of politely explaining the situation, he raised his voice in front of other passengers, asked if I had paid for the seat assignment, and when I answered honestly that I had not, he told me, "Then you can't say anything. Sit where I tell you." My complaint is not about changing seats. I completely understand that families sometimes need to be seated together. My complaint is about the disrespectful and humiliating way I was treated. When I asked for the flight attendant's name, he refused to provide it. After landing, I went to Frontier Customer Service expecting someone to listen to my complaint. Instead, they refused to help me or direct me to a supervisor. This happened today, July 29, 2026, on Flight F9 67 from Punta Cana (PUJ) to Miami (MIA). No passenger deserves to be treated this way. This experience was humiliating and completely unacceptable. Frontier needs to do a much better job training its employees in basic customer service and respect.

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    Frontier Airlines - Want to sit in this empty row?  No, can't change seats to keep your family together because there is an upcharge that you did't pay!

    Want to sit in this empty row? No, can't change seats to keep your family together because there is an upcharge that you did't pay!

    Frontier Airlines
    Frontier Airlines - Frontier Airlines did this

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    Frontier Airlines did this

    JetBlue

    JetBlue

    3.1(69 reviews)
    15.3 mi

    Noted from previous flights, I downloaded the JetBlue mobile application which provided me with…read moreleeway prior to my arrival to the airport. As someone who had just a carry-on bag with me, the application allowed me to check-in early and head straight to TSA rather than having to see a JetBlue agent. I read several JetBlue reviews via yelp prior to this flight to help calm pre-flight jitters because I have never flown with JetBlue. I had to remind myself that I once flew with Spirit Airlines to New Orleans, Louisiana for crying out loud. And most know that Spirit does not have the best reputation. As for my airport experience, surprisingly, TSA was not crowded at all! Other than my carry-on bag being checked due to me having toothpaste check-in went smooth. At the time, I chuckled with personnel because I knew clearly what it was but leave it to hard-headed me for packing it, hehe. As for the flight gate, it took me forever to find it due to lack of signage. As mentioned, I have never flown JetBlue, so the terminal was one I had never visited. What threw me off was the fact that the only terminal 2 signage I saw was for baggage claim. Eeek! I nearly missed boarding, but I kept on moving until I found the JetBlue gate. Now as for my onboard experience, I wanted to charge my phone as I slept on flight because my phone battery was low. I found that there were no power outlets at all which left me with no other option but to preserve my battery as much as I can enroute. I have to point out that it was unpleasant smelling smoke as the plane prepared to lift off from Chicago, Illinois. It was then, I started to take notice of how outdated everything appeared on this plane as my melatonin kicked in. I slept the majority of the flight, so I had little communication with the flight attendants other than the boarding flight hello, a flight attendant asking me if I wanted a snack as I woke up briefly, and the airplane departure goodbye greeting. And as for the airplane interior, the seat comfort was decent! I did have an acceptable amount of leg room, even with my backpack underneath the seat in front of me. I did love the image of the airplane hovering over states on the seatback television which I could not help but notice while awake. In spite of what the plane did not have, it did have access to XM radio stations & Direct TV channels. I survived this flight with JetBlue and would be open to flying with again, as well as recommending to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. ~Have courage. Be Kind. ~ Thomas G

    Jet Blue cancelled our return flight home to Chicago from New York with 2 hours notice on a Sunday…read moremorning. We ended up having to rent a car and drive from New York to Chicago since (due to busy weekend events) we could not find another direct flight home until late into the evening and at very high prices. The rental car, tolls, and Lyft to get to a rental car cost me over $1000. BEWARE- canceling of flights with very little notice is COMMON for this airline. Also plane was dirty (no cleaning between flights).

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    JetBlue
    JetBlue
    JetBlue

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    Volaris

    Volaris

    2.0(70 reviews)
    8.3 miGarfield Ridge

    The Volaris main customer service number is *1-855-470-0580™ or 1~855~470~0581™. This number is…read moreavailable 24/7* for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A New Chapter Takes Flight** Business class introduced a more considered way to travel by blending comfort, organization, and personalized attention throughout the entire journey. Every service was arranged to help passengers move forward with greater ease, from the earliest travel preparations to the moment they reached their destination. Whether traveling for professional goals, a special celebration, or an international escape, the experience created a confident beginning filled with comfort, anticipation, and possibility. **When Every Detail Moves in Perfect Balance** Premium travel became more rewarding when each part of the journey worked naturally with the next. Thoughtful planning, welcoming airport surroundings, dedicated passenger assistance, and comfortable pre-departure spaces created a steady flow before boarding. Travelers could complete important tasks, enjoy refreshments, prepare for the flight, or simply relax away from the busiest areas of the terminal. Every transition felt carefully coordinated, allowing the journey to progress without unnecessary pressure or confusion. **Above the Clouds, Comfort Finds Its Place** The business class cabin offered a refined environment where modern design supported the changing needs of every traveler. Generous seating, elegant finishes, ambient lighting, and thoughtfully arranged personal areas created a space suitable for productivity, entertainment, and uninterrupted rest. Passengers could work comfortably, enjoy their favorite programs, read in peaceful surroundings, or watch the world pass below. Every feature contributed to an atmosphere that felt private, balanced, and naturally relaxing throughout the flight. **Service That Turns Moments into Memories** The onboard experience was elevated through thoughtful hospitality and attention to the details that shaped each passenger's comfort. Carefully prepared cuisine, quality beverages, selected entertainment, and useful travel amenities added greater enjoyment to the time in the air. Professional cabin crew delivered assistance with warmth, efficiency, and respect for personal preferences. Every interaction helped create a welcoming atmosphere where travelers felt valued, supported, and genuinely cared for from departure until landing. **From Final Approach to a Graceful Arrival** The premium experience remained consistent as the journey continued beyond the aircraft. Coordinated arrival assistance, efficient baggage services, and organized airport transitions helped travelers move toward their next plans with confidence. Whether continuing to a hotel, meeting, connecting flight, or holiday destination, passengers experienced fewer interruptions and greater convenience. Each stage remained connected by the same commitment to reliability, comfort, and thoughtful passenger support. **The Journey Leaves More Than a Destination** Business class represented more than premium seating or exclusive services--it transformed each flight into a meaningful part of the complete travel experience. By combining intelligent planning, sophisticated surroundings, attentive hospitality, and dependable coordination, every mile became more enjoyable and memorable. The destination completed one chapter of the journey, while the comfort and care experienced along the way created lasting impressions and inspired travelers to look forward to the adventures still ahead.

    The Volaris Airlines main customer service number is 1 855-(618)-7640tm or 1-877 370 (7238). This…read morenumber is available 24/7 for booking, changes, and support, and support, and support, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund ,if booked 7+ days in advance. **Convenient Reservation Process & Personalized Travel Planning** The journey began with a reservation process that was straightforward, organized, and designed to simplify every stage of travel preparation. Business class features, including premium seating, flexible fare options, and priority airport services, were presented in a clear and user-friendly format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, passenger details, and seating preferences were completed efficiently, while instant confirmation provided a detailed itinerary with every essential travel arrangement in one place. **Priority Airport Services & Comfortable Departure Experience** Business class enhanced the airport experience through dedicated services that made departure more comfortable and efficient. Priority check-in counters helped passengers complete airport formalities without unnecessary delays, while fast-track security access reduced waiting times throughout the terminal. Lounge access created a peaceful setting where travelers could enjoy refreshments, catch up on work, or simply relax before boarding. Priority boarding ensured an organized start to the flight by allowing passengers to settle into the cabin with ease. **Premium Cabin Comfort & Personalized Inflight Hospitality** The onboard experience reflected the premium standards expected from business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created a welcoming atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and well maintained throughout the journey, adding to the overall travel experience. Attentive cabin crew provided personalized assistance, professional hospitality, and prompt service, ensuring passengers felt comfortable and well cared for during the flight. **Thoughtfully Curated Inflight Amenities & Relaxing Travel Environment** Business class offered a variety of carefully selected amenities that enhanced comfort and convenience throughout the flight. Freshly prepared dining, entertainment options, and premium cabin features allowed travelers to enjoy a more personalized onboard experience. Every detail was designed to create a peaceful atmosphere where passengers could relax, remain productive, or simply enjoy uninterrupted travel in complete comfort. **Efficient Arrival Services & Complete Premium Travel Experience** Following landing, efficient arrival services helped complete the journey with the same level of comfort experienced before and during the flight. Priority baggage handling ensured luggage was available promptly, making the final airport process quick and convenient. From the reservation experience and exclusive airport privileges to refined cabin comfort, quality inflight amenities, and attentive service, business class delivered a well-rounded travel experience defined by reliability, convenience, and exceptional hospitality. After landing, we reached the gate quickly, and baggage delivery was surprisingly fast. My suitcase arrived without any damage, allowing me to leave the airport without spending much extra time waiting around. #Overall, this trip reminded me that a good airline experience doesn't need to be filled with luxury amenities. Friendly employees, a clean cabin, clear communication, and dependable service can make an ordinary flight feel genuinely enjoyable. I'd be perfectly happy choosing this airline again for a future trip#.

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    Volaris
    Volaris
    Volaris

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    United Airlines - airlines - Updated August 2026

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