Everybody could work, but going to work with a heart and correct mindset are not very common. But…read moreSamir Mezzi, a United Ground vendor have done those. I am writing this review with gratitude to a representative who went above and beyond, along with his co-workers, to help make our flight happen as planned. I wanted to write this review as soon as I got back, but I have been busy until now. United Ground department, I hope Samir didn't get in trouble for spending an extensive time helping a customer. His compassionate ways have made my mom's relocation possible. I highly encourage recognition of such working ethics. Good workers make great companies. It was the weekend of May 30, 2026, flight # UA2373. My mom was a frail disabled senior over 80 years old. I came to NY to fly her to CA, as she had been requesting. The flight was long, she got very tired and became very difficult to deal with. She was walking around the area with a cane, being uncooperative with me. She found Samir Mezzi and got very comfortable with him. She only trusted him and no one else. Samir was on duty but was very willing to help her. My flight was close to departure when she refused to enter the TSA checkpoint for the security screening process. When I explained to him the situation, he didn't hesitate to help, he was very determined to successfully help us fly. After some time spent being patient with my mom, he called his colleagues to figure out some ways. They figured to team up and help us out. There were several of them, from various departments. They comforted her, were gentle and patient with her. They even bought her a soda. The TSA checkpoint was successful. The manager of United Airlines came and offered solutions to the challenging situation, of a complimentary onsite hotel stay or delay it, in wanting to help make the flight an easier and more comfortable experience. She was also very patient and genuine. We passed the TSA checkpoint and went on with proceeding to the check-in gate. I wanted to let her know of my decision, but it would be a hassle and leave my mom for a moment to come back to talk to her. So, I didn't. I hope she understands. But I did speak to her about my appreciation. Samir kindly helped my mom all the way until she was seated on the plane. He said some comforting kind words to her before he left. We appreciate everything he has done. My mom is now happy and healthier living in CA with me. Congratulations to United Ground for having such a stella worker. He well represented the department and the airline. Thank you, Samir, his coworkers, United Airline manager, United Ground, and United Airlines for making it possible. Much appreciated.

Wow! What a horrible experience. I've flown millions of miles and have never been treated this…read morepoorly. Flight was direct from Chicago to Shannon and was supposed to leave at 6pm but kept getting delayed due to mechanical issues. Fast forward over 8 hours and multiple delays they cancelled the flight. Saw the crew leaving the plane so we knew we were going to fly however they took forever to cancel it because nobody has any authority. Seems like this is normal for United to give people zero power so they can pass the buck. They had no hotel rooms in inventory so everybody had to fend for themselves. People ended up sleeping on the airport floor. I paid for a direct flight and upgraded seat and neither of them will happen when we hopefully are able to reach our destination over a day later. Thank you for giving my a fifteen dollar voucher for food so I can buy a coffee and a doughnut. Your net promoter score is a zero and if I could give zero stars I would. Customer service didn't care about any of my concerns.

This was my first time actually flying into Chicago O'Hare to stay in Chicago. I think I've only…read morebeen through O'Hare before for a layover. It's definitely a big, busy airport lots of hustle and bustle and LOTS of people but overall, I found it pretty easy to navigate. The train station is farrr. One thing I liked was that there were plenty of food options and food courts throughout the airport. That's definitely a plus! Of course, the food was ridiculously overpriced, but hey, that's airport food for you. They could fix those prices if they wanted to but I digress. The bathrooms I used were pretty clean, which is always important. The one thing I did notice was that some of the gate areas seemed really small. Maybe it's just the way they're set up, but with so many people waiting to board, they definitely felt cramped. Overall, though, getting in, getting around, and getting out was pretty easy. For such a large and busy airport, I didn't have any major issues navigating O'Hare.

If you're flying United and going coast to coast and not to a major hub endpoint, chances are…read moreyou're making a connection in each direction here and yes siree, as millions annually can testify to, it makes no difference if it's 5am or 1pm, this place is a shit show sea of humanity. I honestly shouldn't complain as the walk from gate to gate in each direction wasn't horrendous. 5 minutes one time and 7 minutes the other time. All things considered, not bad. What's of course bad are the concourses are far too narrow/small for all of the people/staff needing to get from A to B. Expect getting checked into a wall hockey style on your way in and out of any restrooms. Lines for any food are usually nuts. Pricing is of course, not of this world and expect a lot of things will be out or take forever. 20 minutes for a basic iced coffee at Caffee Mercato at Noon on a Wednesday? Yepper. I guess it could have been worse. It could have been an International flight which would equaled a commute of miles, insane tight connections that could have only been done via Star Trek transporting or I could have left from a different origin hub which might have bypassed the need for a connection but..... This place is a necessary evil but if possible, avoid.

Had a layover through here. Not bad of a setup though i think the back end is a little crowded as…read moremost of the flights did cone through this section.

I still enjoy fly Southwest every now and again depending on where I'm going. I am highly bummed…read moreout that they now charge to check bags and assigned seating. Southwest is like the other airlines now. I've also noticed the customer service whether over the phone or in person has gone downhill drastically. It's unfortunate Southwest took the charm it once had away.

Screw all you their pilots saved our lives TWICE!! No joke!!…read moreKEEP SPIRIT FLYING!!!! They have amazing pilots and attendants They are crazy people who make fun of them Always complaining to make themselves known They gave no life Spirit NUMBER #1 in SAFETY!! Do the research so what if it not luxurious It is safe!!! SAVE SPIRIT PRESIDENT TRUMP!!!

I know ppl don't think this is a good airline but it is so cost effective and now that I have…read moreSilver status I get free upgrades and enjoy big seats or priority seating. Why not. The Terminal at Ohare (T2) has been upgraded also to include some American Airlines next to Spirit and nice amenities. Charging station and family lounge.

I needed assistance and decided to call this business at 1-(888) (672)0350 The response time was…read morereasonable, and the representative was courteous and did their best to assist me. Although I was transferred once, the second representative was knowledgeable and provided the correct information I needed. Overall, the experience wasn't flawless, but it was satisfactory and the issue was resolved. I'm sharing this review simply to describe my personal experience with their customer service.

I needed assistance and decided to call this business at 18556689025. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

This is basically a beautified greyhound in the air!…read more Pros- 1. Cheap, you are here because you want a cheap way to travel. 2. Good for small distance travels, the leg space and chairs are not bad. Cons- 1. Forget luxury, this airlines is for the bare minimum. 2. Extra charges for checkin and cabin bags!

Title: Flight Attendant Yelled at Me, Customer Service Refused to Help…read more I am extremely disappointed with my experience flying Frontier today. My 14-year-old daughter and I had assigned seats (24A and 25A). When we boarded, her assigned seat was occupied by another family. I calmly asked the flight attendant about it, and instead of politely explaining the situation, he raised his voice in front of other passengers, asked if I had paid for the seat assignment, and when I answered honestly that I had not, he told me, "Then you can't say anything. Sit where I tell you." My complaint is not about changing seats. I completely understand that families sometimes need to be seated together. My complaint is about the disrespectful and humiliating way I was treated. When I asked for the flight attendant's name, he refused to provide it. After landing, I went to Frontier Customer Service expecting someone to listen to my complaint. Instead, they refused to help me or direct me to a supervisor. This happened today, July 29, 2026, on Flight F9 67 from Punta Cana (PUJ) to Miami (MIA). No passenger deserves to be treated this way. This experience was humiliating and completely unacceptable. Frontier needs to do a much better job training its employees in basic customer service and respect.

Noted from previous flights, I downloaded the JetBlue mobile application which provided me with…read moreleeway prior to my arrival to the airport. As someone who had just a carry-on bag with me, the application allowed me to check-in early and head straight to TSA rather than having to see a JetBlue agent. I read several JetBlue reviews via yelp prior to this flight to help calm pre-flight jitters because I have never flown with JetBlue. I had to remind myself that I once flew with Spirit Airlines to New Orleans, Louisiana for crying out loud. And most know that Spirit does not have the best reputation. As for my airport experience, surprisingly, TSA was not crowded at all! Other than my carry-on bag being checked due to me having toothpaste check-in went smooth. At the time, I chuckled with personnel because I knew clearly what it was but leave it to hard-headed me for packing it, hehe. As for the flight gate, it took me forever to find it due to lack of signage. As mentioned, I have never flown JetBlue, so the terminal was one I had never visited. What threw me off was the fact that the only terminal 2 signage I saw was for baggage claim. Eeek! I nearly missed boarding, but I kept on moving until I found the JetBlue gate. Now as for my onboard experience, I wanted to charge my phone as I slept on flight because my phone battery was low. I found that there were no power outlets at all which left me with no other option but to preserve my battery as much as I can enroute. I have to point out that it was unpleasant smelling smoke as the plane prepared to lift off from Chicago, Illinois. It was then, I started to take notice of how outdated everything appeared on this plane as my melatonin kicked in. I slept the majority of the flight, so I had little communication with the flight attendants other than the boarding flight hello, a flight attendant asking me if I wanted a snack as I woke up briefly, and the airplane departure goodbye greeting. And as for the airplane interior, the seat comfort was decent! I did have an acceptable amount of leg room, even with my backpack underneath the seat in front of me. I did love the image of the airplane hovering over states on the seatback television which I could not help but notice while awake. In spite of what the plane did not have, it did have access to XM radio stations & Direct TV channels. I survived this flight with JetBlue and would be open to flying with again, as well as recommending to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. ~Have courage. Be Kind. ~ Thomas G

Jet Blue cancelled our return flight home to Chicago from New York with 2 hours notice on a Sunday…read moremorning. We ended up having to rent a car and drive from New York to Chicago since (due to busy weekend events) we could not find another direct flight home until late into the evening and at very high prices. The rental car, tolls, and Lyft to get to a rental car cost me over $1000. BEWARE- canceling of flights with very little notice is COMMON for this airline. Also plane was dirty (no cleaning between flights).

I needed assistance and decided to call this business at +1*888 (462) 1105 tm or 1 888.550.2961 The…read moreresponse time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

The United Airlines main customer service number is 1.888.462.1105tQ Or 1.888.550.2961tL. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Where Every Journey Begins with Greater Possibility Exceptional travel begins before the destination appears--it begins with the experience of getting there. Business class transformed air travel into an elevated journey where refined comfort, intelligent technology, and thoughtful hospitality worked together naturally. Every detail was designed to create a sense of calm, confidence, and excitement from the first stage of departure through final arrival. Created for Every Purpose and Ambition Every traveler carries a different purpose, destination, and expectation into each journey. Business class was created to complement every type of travel, whether pursuing global opportunities, exploring inspiring destinations, celebrating meaningful milestones, attending important occasions, or reconnecting with family and friends. Flexible services, dependable support, and premium conveniences were carefully arranged to respond naturally to individual priorities. A Sophisticated Retreat Above the World The business-class cabin offered an elegant environment where contemporary design and advanced technology created a seamless balance between comfort and functionality. Spacious seating, refined interiors, immersive entertainment, effortless connectivity, ambient lighting, and thoughtfully integrated amenities transformed the cabin into a personal space suited to productivity, relaxation, and enjoyment. Whether working, dining, resting, or watching the changing landscape below, every feature contributed to a more rewarding experience in the sky. Hospitality That Makes Every Detail Matter Exceptional hospitality is shaped by genuine care, thoughtful attention, and an understanding of individual preferences. Carefully curated dining experiences, premium refreshments, sophisticated onboard amenities, and attentive cabin professionals worked together to create an atmosphere of warmth and refinement. Every interaction reflected personalized service, helping travelers feel welcomed, appreciated, and completely comfortable throughout the flight. Effortless Progress Through Every Stage The business-class experience continued beyond the aircraft through coordinated services designed to make each transition simple and efficient. Priority airport assistance, streamlined check-in, organized boarding, dependable baggage handling, and carefully managed arrival support helped travelers move smoothly from one stage of the journey to another. Every process was thoughtfully arranged to provide greater convenience, confidence, and peace of mind throughout the complete travel experience. Every Destination Creates a New Beginning Business class became more than a premium way to travel--it became an important part of the experience surrounding every destination. By combining sophisticated comfort, innovative technology, personalized hospitality, and dependable service, every flight became a memorable connection between one opportunity and the next. Each arrival introduced fresh places, people, ideas, and experiences, encouraging travelers to move forward with greater curiosity and embrace everything waiting beyond the next horizon.

I needed assistance and decided to call this business at +1 888672(0350) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

!!!!..... To Talk with Live Person at Lufthansa Air Lines call +1888..-404-..0510..**OR +1 ..866…read more. 747.. 0325..BC for '24/7 customer service' assistance with new bookings(Business/First Class), changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through the their website. Every memorable destination deserves a journey that reflects the same sense of excellence. Business class transformed modern air travel into an experience where refined sophistication, intelligent innovation, and exceptional hospitality blended effortlessly. Every stage of the journey was thoughtfully designed to deliver comfort, efficiency, and inspiration, making every flight an experience to enjoy rather than simply complete. ###........Thoughtfully Designed for Every Traveler......### Every journey begins with a purpose, and business class was created to adapt naturally to every travel experience. Whether traveling to pursue international opportunities, discover remarkable destinations, celebrate personal milestones, attend meaningful events, or reunite with family and friends, every service evolved around individual expectations. Each experience delivered flexibility, reliability, and premium comfort that enhanced every moment of travel. ###........An Elegant Space Above the World.......### The cabin welcomed travelers into an atmosphere where contemporary design and advanced technology created perfect harmony. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and carefully integrated amenities combined to create an environment that encouraged relaxation, productivity, and quiet reflection. Every mile in the sky became an opportunity to enjoy a more rewarding way to travel. ###........Personalized Hospitality Without Compromise........### Exceptional travel is defined by thoughtful service that feels natural and effortless. Carefully crafted culinary experiences, premium refreshments, elegant onboard comforts, and attentive cabin professionals came together to deliver an atmosphere of genuine warmth and professionalism. Every interaction reflected a dedication to creating meaningful moments that transformed every flight into a memorable experience. ###.........Smooth Transitions at Every Stage.......### Business class extended its premium philosophy beyond the cabin through services designed to simplify every part of the journey. Priority airport assistance, efficient check-in, priority boarding, dependable baggage handling, and organized arrival support ensured every transition remained seamless and stress-free. Every process reflected a commitment to convenience, confidence, and complete peace of mind. ###..........Every Destination Deserves an Exceptional Beginning........### Business class became more than an elevated travel option--it became a complete expression of modern travel excellence. By combining timeless comfort, innovative technology, personalized service, and dependable reliability, every flight became an inspiring part of the adventure. Every destination welcomed new opportunities, while every journey encouraged travelers to explore the world with greater confidence, comfort, and excitement..!!!

TRAINING CENTER. NOT the page for the O'hare United gates or airline. Most of these reviews are all…read morecomplaints and not the appropriate page to begin with. I digress. Pretty spacious area with wifi and all the corporate amenities you can expect. Nice seating areas with local and national news on. Friendly receptionists and about a million meeting rooms of every size imaginable. Clean restrooms and ample outlets for charging any devices mid meeting. Training for flight ops, inflight, ramp, customer service and gate agents. As well as training courses moving forward with new products and platforms. BIG things are happening here. Some parking out front and around the nearby buildings. If you're here for a meeting or training they'll fill you in on Uber/Taxi/Lyft drop off and pick up specifics. Otherwise it's United and United partners ONLY. Fly the Friendly Skies!

Everything , they are the worst airline I've ever been on. We flew into Chicago and they may just…read morewait on the tarmac for 45 minutes to an hour. So we missed our flight going first class from Chicago to San Antonio. Then I was unable to get anybody to help me none of the gate agents could do anything I called for a supervisor. Finally, when the supervisor got there he wanted me to fly the next day. I said no I need to get out tonight and I understand there is a flight out 9 o'clock on American reluctantly he got me tickets on the American flight. I will never fly United again