My first United flight in some time. Airframe itself seemed to be outdated, it has tv screens, but…read moreyou have to negotiate for your neighbor to not use their armrest in order to use the remote for them. Trash was left and not picked up between flights, there was a half drank water bottle at my feet. The entirety of the flight was just hot, even up at altitude, we all kind of felt like cattle. Staff were friendly, but the experience felt like that of a budget airline, such as Spirit or Frontier. Quite frankly, I'd take Frontier over United any day, as the price is more appropriate, and they have better jets with better overall experiences in my opinion. Additionally, many passengers had tight connecting flights that were far away from our inbound gate, causing most people significant stress. Overall, just not worth the price or the hype...

Flew out of ORD on the a321neo the other day and it was a mediocre experience. Boarding for the…read morenarrowbody began 50 minutes prior to departure which is absurd compared with Asia. The highlight was the brand new bird. Cabin attendants didn't seem to engaged and were rather snappy, typical of United... Pre-ordered a patty melt and it was delivered during the cart service. The patty melt was surprisingly decent, with a toasted bread and a piece of ground beef in between. This was served with a pack of ketchup and mustard. There were no vegetables insiide... IFE featured Starlink which wasn't that fast surprisingly. My IFE froze before we took-off and I didn't dare raise my hand to get it reset on a domestic carrier. Our bird took off on time and arrived a few minutes after scheduled arrival due to a go-around at the last minute. The legroom on the E+ seat was bearable for the 4.75 hour flight...

I know ppl don't think this is a good airline but it is so cost effective and now that I have…read moreSilver status I get free upgrades and enjoy big seats or priority seating. Why not. The Terminal at Ohare (T2) has been upgraded also to include some American Airlines next to Spirit and nice amenities. Charging station and family lounge.

Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

This is basically a beautified greyhound in the air!…read more Pros- 1. Cheap, you are here because you want a cheap way to travel. 2. Good for small distance travels, the leg space and chairs are not bad. Cons- 1. Forget luxury, this airlines is for the bare minimum. 2. Extra charges for checkin and cabin bags!

I wish you could less than one star. Horrible customer service. I have to imagine they will not be…read morein business much longer

Welp, 1st time to this airport (I think)…read more It's pretty huge (pause). I definitely compare this to other international airports visited in size. I must admit, the signage can be a little confusing. For example the arrows for certain directions/ destinations are misleading. Process of elimination got me through coming and going. This airport is very clean, and has helpful, personable staff. They could use a few more different food and beverage places. I think that's it.

I mostly have stayed at the United Club lounges and haven't really gone around the airport - it's…read morepretty big so can get confusing. It has what you expect from an airport, gets pretty busy.

I recently been taking lots of cross-country trips and have flown on different airlines and in my…read moreopinion, American is the worst one of all. First of all, their seats don't have TVs, and the only entertainment option you have on a long flight is to log into their Wi-Fi and watch something on your phone. Second, their legroom is probably one of the worst across the major airlines. If the person in front of you reclines their seat, you are stuck. I am 5'9" and the back of the chair in front of me hit my knees for the whole flight across the country. Third, their planes are filthy. Sure they come through and wipe down the seats, but the ceilings and overhead bins were filthy and stained. Overall, there are better choices to fly cross-country, and I would not go out of my way to fly on American again.

We used AA for flying to Chicago as well as returning to Miami. Everything went well and our…read moreflights took off on time. No complaints. No.incidents. We were on an AirBus each way and they are more comfortable than the Boeing 737. There's an inch more in roominess in the seating area. The flight attendants were friendly and we received the delicious Biscoff cookie with our coffee. We had purchased snacks at Hudson's anyways so all was good.

This airline is worse than spirit…read more 1) same bag fee BS and wanting to charge u for ANYTHING 2) what airline doesn't even give u a bag of peanuts for a 8 hour flight?? 3) they charge u basically $30 for BS meal and charge y for headphones to watch a movie on a 8 hour flight ICELANDAIR - I really pray to god you MF'ers go bankrupt! Worst airline around!!!

You just have to set your expectations correctly, Icelandair is the Spirit of European airlines,…read moreand if you compare to Spirit, then this is actually a four star experience. Same cheap nickel and dime tactics, you have to pay extra for everything, but honestly aren't all American airlines going the way of Spirit? Here's what's better, the food was good, the flight attendants fluent in multiple languages and better at English than most American airline attendants. I love Icelandic chocolate bars, not sure why. The entertainment was a little different, lots of Icelandic music, movies, and travel videos. Seats as uncomfortable as any American airline, they use American planes like Boeing. Flights were delayed but changing planes in Reykjavic isn't so bad (small airport, decent food, not too uncomfortable). Bottom line, is the bottom line, I wouldn't have been able to afford my last trip or two without Icelandair's prices.

Emirates Airlines has spoiled me, and I feel like every subsequent airline experience will now be…read moremeasured up to this -- and this from just flying in coach. I flew on Emirates Airlines via O'Hare on my recent trip to India, with a layover in Dubai. And from the start, it became clear that this would be unlike other flights I've been on. We sat down in our seats to find a video screen in the back of the seat in front of us for our entertainment. OK, fine -- that's not revolutionary. But this had 150+ HD movies, including some new releases. I'm on a bit of a Marvel kick at the moment, and there was a section for pretty much every recent MCU movie. The video consul also had a plethora of TV shows to watch. Suddenly my 13-hour flight didn't look so bad. The flight attendants soon came around to give each passenger a zippered pouch containing an eye mask, ear plugs, socks, toothbrush and toothpaste. Definitely not too shabby. They also handed out menus for our flight. Considering this was an international flight, I was hoping we could get some meals on it. But these meals surpassed expectations. We got two full meals with a pizza snack during the longest legs of our trip. And the meals reflected our destination. The Indian and Middle Eastern fare was pretty delicious, with the chicken biryani and rice pudding being my faves. We also got free beer and wine on the trip, which helped a bit with trying to sleep on the flight. The chairs in coach were decently comfortable, and the staff was friendly and helpful. The planes appeared modern and clean. Whenever I go international again, I'll look to see if I can take an Emirates Airlines flight.

the flight was good and service attentive but the staff at the business class lounge gave me a lot…read moreof grief since I was traveling with my 2 teens and wouldn't allow all of us to relax in the lounge . I was informed I need to pay for one of my children.Overall an ok experience

We flew Delta recently nonstop between Atlanta and Chicago O'Hare. Delta continues to be a…read moreconsistently good airline for us. Roundtrip airfare in "Delta Main Classic" (V) and (K) cost $551.96 each. Delta operates out of Terminal 5, Concourse M. If you're arriving at O'Hare via Delta and want to call an Uber or Lyft, you have to take O'Hare's train system to Terminal 2 (follow the signs). It's a bit inconvenient. Rideshares can, however, drop you off at Terminal 5. The Sky Club here is great. It's located between Gates M14 and M11. It's big (over 22,000 square feet) and has a Chicago-style hot dog cart. It opened in 2022 and still feels relatively fresh and modern. Great service. Overall, no delays or issues. Delta is solid.

Delta terminal is very convenient. Charging stations between the chairs as pictured. They keep the…read moreterminal clean. No problems with sitting in chairs for the hour and a half delay. It seems like this is the now norm with airlines. Delay delay delay. I do remember when the airlines operated like clockwork. Very few delays if any. That was 20 plus years ago. I get it if the weather is bad. But when you have clear skies throughout the country, just bad management is to be accounted for. The attendants on the aircraft are pleasant and accommodating. They smile and actually speak with you. I am glad I am not time constrained these days. But i believe Delta can do better and I am sure they are working on it.

Love Virgin Atlantic. Whenever I head to London, it's always my #1 choice of airline- except if I…read morego in the fall/winter, I have to choose another airline because Virgin's ORD/LHR route is only in the summer. Boooo. Everyone at Virgin (they are actually employees for Continental, I believe, but with all the mergers lately that may have changed...) have always been nice and helpful. Organized boarding system, rarely a line to get to the counter, and every single time I've flown from ORD, the Virgin crew has been lovely. I swear they hire femme-bots as flight attendants, they are all crazy gorgeous (and yes, they are all great at their jobs, too!). The only thing I took a star off was for the ORD lounge. If you fly Upper Class or are a Gold Member, you get to use the lounge. Now, I realize that with one flight a day, only in the summer, they can't set up their own lounge, however, they share it with Swissair, and it's just sad. I know, total #firstworldproblem, but if I were paying full price for a ticket (which I never do....Watch the sales!), I'd be annoyed. Last time I was in there, they were out of almost everything to eat, were out of bottled water, and had all but a few bags of peanuts left. This, again, is because they are a shared lounge, so it's first come first serve with all the other airlines. I've flown out of Boston, and they also have one flight a day to LHR, and man, that lounge is incredible. Small, but just wonderful- it's a shared lounge as well, but Virgin runs it, and it's awesome. (also, if you ever get the chance, the Virgin London Arrivals Revivals Lounge at LHR is insane, and the London Virgin Clubhouse for outbound flights should seriously be on your bucket list.) So yeah, Virgin rocks....I can't wait until my next Virgin trip to London.

Because Lufthansa went on a strike I got the chance to shift to one of Virgin Atlantic's flights to…read moreLondon. Fucking brilliant. Everything was simply, brilliant. Just as the other reviewer stated, from the short time with the ticket agents, checking in baggage, seating on the plane, in-flight dealings with the lovely attendants to finally leaving the plane, everything was fucking brilliant. Yeah! LoL. The flight out to London wasn't full so I was able to relax, every time my glass was half full a sweet Brit would ask me if I needed a reload. First question out of their mouth was which alcoholic beverage could they bring to me. And what a selection they had! The little passenger's baggie you find in the seat pocket had all kinds of interesting flight trinkets, the typical eye shades for sleeping, a little note pad with the Virgin logo with a pen and a little rubber ducky to float in the sink if you so chose to do so. Some other things which I looted home which I can't remember now. But everything in that baggie was something cooler than the usual crap you find in that baggie on any other International flight. You can imagine that the owner of Virgin said.. "I want this flight to be perfect to the littlest details" It was. I was lucky to get bumped onto this flight, it was way more expensive than my original flight with Lufthansa.. Thanks to their employees for striking and creating a new Virgin Atlantic customer out of me. The only hang up for me was the baggage allotment. Flying to Asia you usually get alot more baggage weight allotted. Flying to London there was a difference, but they gave me free bags to move articles to and carry in hand. Awesome.