Exceptional service - prompt, reasonable rates, clean cars. Out here in the exurbs there are few…read moretaxi services and I was extremely happy to find this company.

The guys who answer the phone are very rude. They spoke to me like i was getting on thier nerves…read moreand like i eas wasting thier time. They have gotten me lost on occasion and they passed my residence three times while i was in the car! They talk to fast and they are pushy.

This is the crankiest old man you will ever encounter. He is very rude, he hangs up on the phone on…read moreyou when you try to ask him his availability. Almost as if he hates his job and does not want any customers. Once he picks the phone he is already so rude and insulting. STAY AWAY FROM THIS GUY, HE CLEARLY DOES NOT CARE FOR HIS BUSINESS AND WILL KEEP DRIVING CUSTOMERS AWAY.

REVIEWS Hired this…read moreservice to safely take our children to and from prom on the night of 05/01/2015. Driver (Robert) took off after being handsomely tipped to be careful and ignored all stop signs before leaving our subdivision. Driving was less than ideal and on the way home with our children, received a warning from an officer for not only going around a stopped vehicle but for wearing stereo headphones in both ears while driving. The owner, Tim, clearly not hearing my concerns (and slurring his words), chose to believe his driver and ignored us. DO YOURSELF A FAVOR AND WALK RATHER THAN RISK IT FOR $2.50 per mile plus tax and gratuity. I'd rate this ZERO stars if I could!

The guy who answered the phone was very rude and gave me short, curt responses. It sounded like I…read morewas on a terrible speaker phone and couldn't hear a thing he was saying, and every time I asked him to repeat something, he sounded more and more irritated each time and eventually just interrupted me saying he couldn't service my location. Terrible customer service--we will definitely be taking our business elsewhere!

I wish I could rate them at zero stars. Super unprofessional. Cursed me out over the phone, even…read morewhen I remained calm. When I hung up, they followed up with a nasty text message. Denied service to a woman with dementia, even though she'd be traveling with her son. Told me they could "deny service to anyone they choose." The BBB told me to contact the State's Attorney and see if they agree ...

Extremely rude , unprofessional, their service is a true bad joke!!! . If you want to be treated…read morelike dirt , the hub shuttle will do it. You are better off walking .

We stayed at the Best Western in South Beloit over the weekend for Old Settler's Days in Rockton…read more We called Flying AJ's and the sweetest lady ever picked us up. We told her we would be looking for a ride back at the end of the concert and she told us to just give her a call and she'd be back. Sure enough, the same sweet lady came and scooped us up. What a great experience!

I called for a ride they answered quickly and responded quickly BUT also I left my phone in the car…read moreand I wish I got his name my driver turned around and brought it to me! I am so grateful ! What a blessing !

Called for a ride just 3 blocks I was told $10 there and…read more$10 back I merely stated, that seemed kinda high for just 3 blocks, he then told me, when I find something cheaper to call him then hung up I'm disabled totally unprofessional

Well I called and they charge $20 to take me down the street. Plus she wasn't nice about it…read more My back went out and I can't carry my bags or walk.

The women who answers the phone is always rude. You can barely hear her and then she gets an…read moreattitude when you ask her to repeat. I've called two different times and both times it was the same deal. If you don't know how to deal with the public, get another job

Rude jerk! Hurt my elbow and needed a ride to the hospital. I don't start til 8 am. Called at 8 am…read morefor a ride back to truck stop. Jerk as said I am in Chicago and hung up!

From the owner: Taxi cab rides read more