I called for a ride they answered quickly and responded quickly BUT also I left my phone in the car…read moreand I wish I got his name my driver turned around and brought it to me! I am so grateful ! What a blessing !

Called for a ride just 3 blocks I was told $10 there and…read more$10 back I merely stated, that seemed kinda high for just 3 blocks, he then told me, when I find something cheaper to call him then hung up I'm disabled totally unprofessional

I called for information. They did not let me explain why I was calling and hung up on me. I said…read more"I'm having a wedding" then the guy just said "we don't don't do appointments" and talked over me as I tried to explain I simply wanted to provide a number for my guests just in case they need it, and he hung up on me. Designated Driver Taxi (815) 992-8100 and City Cab (815) 224-8294 were friendly and took the time to help me. Our money will be going to them next Saturday.

Missed my flight to be with my sister in her time of need. My ride was a no show this morning. All…read morecalls went straight to voicemail. Never heard anything back. Due to time restraints there was no other option for me but to unpack and try to book another flight out. Out money and valuable time with my sister. Goes without saying I know but steer clear of this guy. Is there a way to rate 0 stars?????

This service has been excellent every time we used it in the last 5 years. Always there even when…read moreour flights were delayed. Friendly service. Would gladly recommend them.

Arrived at the Pontiac Amtrak station and needed to get to our hotel. We waited over 10 minutes to…read morebe connected with either an Uber or a Lyft but no drivers were in the area. Called Good Times and a cab arrived in 5 minutes. Car was clean and driving was safe with affordable rates! Ask for Nancy!!

I do not recommend this business. Caveat Emptor -- buyer beware. The male driver didn't know where…read moreany of the banks were downtown, and shortchanged me when he saw me withdrawing money and then tried to tell me that I didn't give him the correct cash, then told me after I gave 20 dollars over, that I only gave him 5 dollars over and shortchanged me. Don't waste your time, money, or sanity. I don't care how cold it is, just walk.

I scheduled a pickup. I was told driver will be there in 32 minutes. I called to confirm he's…read morecoming and I was told I didn't accept the message with the charge for the trip. I didn't get any txt. Plus I told the driver I confirm the trip and I'm waiting for him. Called the office again. He said he will check where the driver is and will get back to me. Never happened. I called again. No answer. Don't waste your time with these people

I scheduled a pick up from the airport days in advance. I was told they monitor flight status and…read morewould be here when my plane arrived. I texted dispatch that my flight was leaving and arriving on time. They said my ride would be here. My ride was not here. Texted dispatch again and they had to call the driver, 20 minutes later the driver calls and asks if I'm ready for pick up at the terminal and he would be another 20 minutes, @#$#$$%%^^WTF!!!!!!!! THIS IS WHY I SCHEDULED A RIDE TO AVOID THIS BS!!!!!

Easy to book and Neil made sure we made our flight from O'Hare and texted with the exact door to…read morelook for him for return flight . Will book again in the future.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

Called Adan to book a ride to the airport for a planned vacation. Driver never showed up and had…read moreto last minute find alternative transportation at 5 a.m. I called and texted him after waiting and never received a text back or call back to apologise. I even called him the day prior to confirm. Response was " no issues, we will be there". Called him back after returning from my trip to ask why they didn't show up. He placed me on hold and then hung up! Didn't yell or get really upset just wanted and explanation. Wouldn't have written this review if they just came clean and stated "we messed up" doesn't deserve 1 star.

From the owner: We offer flat rate taxi & private car service to or from Chicago Airports.We specialize in airport…read moretransportation, we have SUVs and mini vans for your luggage.Our drivers are professional & responsible, call us to find out your rate.