What else can I say about Race Communications that hasn't said. I have great service, I always have…read moreInternet unless of course there is t electricity. It's never slow I mean I love it! I had it for almost 2 years and never had a problem. My plan stays the same $ never goes up! Thanks for that!! Do I recommend it!? You bet 100 %!!

Race Communications are total frauds! They brag about being cheaper to suck you in then they…read moreincreased my bill by $10.00 a month after a only a year! Total BS! Needless to say I will not be a loyal long-term customer that's for sure!

They are attentive and professional. Remo is incredibly prompt in contacting you to make sure they…read moreunderstand your needs and to ensure everything is done correctly. I've had them install StarLink at 2 separate locations including once with a 2nd specific audiophile connection. Both times were seamless. I also contacted Remo after a storm affected our connection. He got back to me within an hour to troubleshoot the problem. An easy 5 stars. -PM

Requested service for installing StarLink at our home. Quick response from the company. Day of…read moreappointment they arrived on time and were very professional. They explained the reason for placement of the starlink, setup everything, and connected to our existing mesh relay system. Cleaned up after themselves. Appointment was completed in the two hour allotted. Highly recommend this company!

I feel compelled to write this review because I saw so many bad reviews here…read more Actually, I was worried the internet quality very much when I was moved in San Bruno and saw these reviews. Also when opening account at this company, I had a bad experience, which worried me even more. When I open the internet with this company, I had to go the office after checking website and then found it's closed on that day without notice in advance. I saw a notice on the door about office hours which are different from what they had on their website. I had to visit their office the other day bringing the document to open an account. This was not a good experience and it's just like what municipal service usually does :) This made me surer that San Bruno CityNet wouldn't provide any good internet availability. I work at a tech company as an engineer and I need internet connection almost 24/7. I was so distressed that I imagined how terrible the connection would be. Why I gave it 5 stars? The internet stability is extremely good. When I was living in Millbrae, I had comcast and yes I had internet outage often. People here say SanBruno cable is even worse than comcast and they even wish comcast was here. It's unbelievable to me. As a sw engineer who uses internet extremely for work, I'm 100% happy with San Bruno cable. The outage was just for 15mins on one day for these 10 mo! This is amazing availability. Internet speed is also stable and almost at the level of upper limit of my contract. I suspect that something is wrong with the house where people blame San Bruno cable on internet connection quality. Old house usually is equipped with old cable infrastructure but it's not cable company's responsibility but the house owner's responsibility. Thanks San Bruno CityNet Services, you're definitely great.

Probably one of the worst run Cable TV companies on the planet. They purposely keep their hours…read more8am-4pm M-F so absolutely NO actual customer service can occur. My family and I work all week during their business hours, so I am unable to drop off the cable equipment at their front desk. They offer no other service for those customers that work M-F 8am-5pm. City Net is unapologetic in their failure to provide customer services that actually benefit their customers. City Net's current customer service phone tree actually says their hours are 8:30-5pm on Wednesday. Their phone representative says that they changed those hours 3 years ago and just haven't updated their phone system message. It's obvious to see why San Bruno City Net has failed miserably and was recently sold to a competitor. Mismanagement is their customer service plan and it shows.

Kevin M was great! Personable. Spent hrs with us making sure all our doohickies connected right and…read moregave all kinds of advice. Connection is big improvement over Spectrum. Only complaint is it took so long for a fiber option to arrive in our neighborhood.

The service was great - until it wasn't. TLDR my connection has been down for a day and will…read morecontinue to be down for even more days. This week my connection started dropping at least 50% of packets. I called right away on Wednesday morning at 9am. They said the ONT needed to be replaced and that they would ship one out to me that day and that I should expect it the next day. I asked if I could pick it up, or any other option to not be down for a day and they said there wasn't. They shipped the ONT UPS Ground Saver from Santa Rosa, it won't be here until Friday at 9pm at the earliest so I called back twice and they said there was nothing they would do to help me. They also said that if the ONT doesn't resolve the issue I would have to wait for a tech appointment which would be another few days. --- Update: Sonic came through and dispatched a great technician, Guillermo, today who brought a new ONT and did extra work to make sure everything was working. I'm back online and very happy again.

Thomas is an asset to AT&T! Sunday I found our service on…read morethe ground, 1 call and 45 minutes later Thomas called and said he be there in 30 minutes, right on time! My wife and I found Thomas to be very punctual, professional, and patient. We were very impressed.. It was very thorough and knowledgeable and relayed information to us very clearly. Thank you so much for all of your help and attention to our issues with the Internet. Sincerely Michael and Dianne Tambornini

So I work out of the house and require internet. My daughter is a student and my wife works out of…read morethe home as well. So we decided to up based on ATT recommendations. 1) they showed up 6 hours late 2) set off my fire alarm 3) left and within the hour it stopped working when it was running fine before the "UPGRADE " call 4) that was yesterday now today we were on hold 3 hours then called back to finally get ahold of someone with no real solution other than a wait longer than a week. Finally the CSR asked if I would like to talk to a manager when I waited 10 additional minutes to get hung up on. 5) currently been. On hold .... 6) worst customer service ever we are changing service providers and you should too!!!

We had a great first meeting and were waiting for a quote that never came. We were straight-up…read moreghosted. We reached out multiple times in a variety of ways and never heard back. We can only speculate that somehow our project needs were not big enough for them to want to work with us? We can't know what happened because they simply stopped communicating with us. Sad but true. For this reason, I have to say their business is not to be reccomended.

Wow just realized I never updated the review. After paying Cham to come out, and to come back, and…read moreto come back, and to come back...each time a new person who complain d bout the last persona work. I finally gave up and went with another service. He was great when it was new and a big bill. Not great when you need to get his worked fixed right.

Love the entire staff. I am treated first class. I live across the st. No matter they take the time…read moreto help me with my problems. I can't do on my cell. They are the best!

I've coming to New leaf for 7 years. Truly by far the entire staff.All 3 beautiful gorgeous girls…read more Kevin give me roylality. I feel whenever! I feel like a Queen! Very serious about their work. They all do amazing Job. Then they know how to laugh. I enjoy each every visit.

I have used Barton twice now and both times have been very positive for me…read more About 6 years ago I moved into a new house. I found Barton online and he came out and installed my dish. He was on time, professional and fair with his prices. This week I had him come out because after some outside repairs, my dish needed to be realigned as I was not getting a full signal. When I called him, he answered the phone and remembered me (he had saved my number in his phone as a customer). He came back out, text me along the way, so I would know his schedule and fixed the dish. Again at a fair price. He was friendly and no fuss. Gets in, gets the job done and gets out. Thank you Barton, I appreciate it

Called this business up and he was very nice to answer while he was out of town. He stated he is…read morenot working at this point in time 2/15/2021.

Kurtis helped us design a great network and entertainment setup and personally ensured everything…read morewent smoothly. he was flexible with his approach and the work is very high quality

I've worked with Kurtis for years now on a couple of different fronts. On home internet, he's been…read morecritical in designing a system with multiple access points on different floors so we've got consistent strong internet throughout the house, which is old and therefore has lots of rooms and lots of plaster walls. He's also sourced and installed several TVs for us over the years, including most recently recommending and installing two frame TVs and updating the surround sound so everything sounds theater quality. He's trustworthy, responsive, respectful of the home and does great work. You can't go wrong with Kurtis.

Fast, painless fix -- highly recommend! Cracked my iPhone…read morescreen and was dreading the whole ordeal, but this place turned it around way faster than I expected. Walked in, got a quote upfront, and had my phone back looking brand new within the hour. Screen quality feels exactly like factory original, no weird touch sensitivity issues or discoloration. Staff was friendly and clearly knew what they were doing -- no upselling, no runaround. If you need a quick, reliable screen repair, this is the spot. Will be back if I'm ever clumsy enough to need it again!

Thank you for fixing my phone's screen so quickly! It literally took only 30 minutes…read more The service was fast, professional, and affordable. My phone works perfectly again, and I'm very happy with the repair. I would definitely recommend this shop!