I needed to replace my laptop battery, but I couldn't get the screws on my back panel out. I even…read morestripped one of my screws due to me being dumb. Took it over to the store and Kendrick and Pedro worked their magic. They were able to help remove that back panel for me in just twenty minutes. Kendrick also hooked me up with a replacement set of screws as well without me asking. Overall thank you for the quick and efficient work!

We visited Central Computers in San Mateo twice lately and been helped with a very…read moreknowledgeable,patient and helpful team member by the name Sterling. Him and the rest of a personel are very nice as well. We like their services and will definitely come back for all our computers needs. Will of course recommend them to our friends and family!

Amazing place, great service. They replace my phone screen protector in a flash!! I'm glad i found…read morethis place !!!

I walked into this store today to get a price to replace my screen on my Google Pixel XL today…read more After a year of dropping it my poor phone had dozens of hairline fractures on it. The man behind the counter apologized for not having the screen in stock but would order one for me. I handed him my phone so he could figure out what screen to order. He looked at it for less than a minute and smiled. He said "your screen isn't cracked, your screen protector is" I was wondering why the screen protector came in a 3-pack! If he had said - it's $250 and you have to prepay, I would have. I'm really happy to report that this phone repair shop in downtown Burlingame is run by a smart and honest man. I will definitely do business with this store in the future. Can't thank him enough. My phone looks brand new!

Unbelievable service, they saved my irreplaceable photos!…read more YeaMac was absolutely amazing! I brought in my iPhone 12 Pro Max for water damage. When I called them, they laid out all the possible paths we could take, as well as an honest assessment of whether the phone was worth saving. The staff was super nice and explained every step clearly. My phone was stuck in a boot loop (constantly turning on and off), making it impossible to perform a backup. I had very important photos that weren't saved to iCloud, so I paid the initial $79 diagnostic fee for them to open it up and assess the damage. A few days later, they managed to get into the phone and even sent me a picture of it working! They successfully triggered an iCloud backup, and I was able to see all my saved photos on my new phone. They gave me a completely honest breakdown: because of internal corrosion, making it fully water-resistant again would be costly, so they suggested just keeping it as a backup device. The Apple Store quoted me $600 for a replacement unit and refused to repair my device or recover my data. YeaMac charged me the $79 diagnostic fee plus $200 for the repair/corrosion cleaning, saving my data and saving me money. 10/10 customer service! I'd choose them over Apple any day.

Yea Mac is amazing. I have a MacBookPro 2015 and it is the 2nd time the battery is getting…read moreswallowed and causing all sorts of problems. Previous time, I toke it to apple store. It has taken 10 business days, and about $600 to repair. Yea Mac repaired it by $200 and only 2 hours. How cool is that? Besides, he has cleaned up my filthy mac and delivered it to me nice and clean which I really appreciate. For my feature mac repairs, they will be my goto shop for sure.

I had a great visit to the Meta Store in Burlingame. Nick was fantastic and patiently walked me…read morethrough the Meta Ray Ban display, taking the time to explain the differences between the Ray Ban Meta Gen 2 and Gen 1 models. As someone completely new to this updated technology (got an oculus as swag at a Samsung party in 2016 but never used), I really appreciated how approachable and thorough he was. Nick showed me how to use the wristband controls, send texts, look up directions, take photos and videos, export content, and use live translation between English, Spanish, French, Italian, German, and Portuguese. It was a lot of tech to absorb, but it never felt overwhelming thanks to his clear explanations and patience. Everyone else in the showroom was equally friendly and welcoming, which made the whole experience relaxed and enjoyable. The store itself is in a very cool area of Burlingame, making it an easy and pleasant stop even if you are just exploring the neighborhood. Highly recommend this location if you are curious about Meta Ray Ban glasses, especially if you are a beginner and want a hands on, low pressure introduction.

Ordered prescription Meta glasses from the Meta Store in Burlingame and had a very disappointing…read moreexperience. I drove out on Valentine's Day with my family to get custom-fitted for prescription lenses and paid close to $1,000, expecting a premium product and service to match. Unfortunately, that time, effort, and cost ended up feeling like a complete waste. After waiting over a month, I received multiple generic updates from different support reps with no clear status or timeline. I was repeatedly told my case was being "prioritized," but no real progress was ever communicated. Eventually, after all the follow-ups and delays, I was informed that my order could not even be located in their system and was cancelled entirely. I understand that delays and issues can happen, but at this price point, the level of communication, organization, and overall customer experience fell far short of expectations. For a premium-priced product, this experience did not deliver anything close to premium service.

Ok I like this place. TheRe is a lot of stuff here. More than you expect. Everything you need…read more Some of the stuff has been on the shelves, in the sun a long time. I have never went there and not found what I need plus a few other things. If you want something you may have to ask for it. I didn't have a problem. I will be back.

So the range of opinion here is valid in terms of customer service and selection. It isn't really a…read moretypical hardware store. An odd mix of contractor oriented wholesaler and an old school neighborhood hardware store in terms of parts and "hardware". The reason for my high(er) score, is that if I am looking for plumbing/faucet parts, or nuts/bolts/screws, I am more likely to find it here than one of the Ace Hardware stores, or even Home Depot or Lowe's, which really surprises me.

My Pixel phone suddenly died. Techloop ordered a new screen and when that didn't solve the…read moreproblem, because they determined it was ultimately caused by a chip failure, they a) sent the screen back and refunded my money and b) did not charge me anything for i) trying to diagnose and fix the phone and ii) helping me migrate to a new phone I had purchased online. Overall, great service and declined payment for their efforts to repair my phone.

My hero! Helped me remove a tiny stripped screw on a Dyson. I didn't catch his name, but he was…read morenice and willing to help. Thank you so much.

The man who works here, Randala is a very angry, insecure person who becomes hot headed with his…read morecustomers. The iPods I bought wouldn't sync via Bluetooth so I bought another pair via apple at a cheaper price. After explaining the reason for my return he asked me if I just used it for my flight. It seemed accusatory especially when I already explained why I was bringing them back. Hopefully this little man gets out of this job, he's clearly unhappy and unkind to his guests.

We passed by this store in the SFO airport before our flight and saw the neck pillows with tag 50%…read moreoff. The girl in the counter condescendingly told us that it's buy 1 take the other 50% off. That's confusing. Not only that she ruined our stay in San Francisco, she is also is not very welcoming. She should be removed from your store because it's as if she doesn't like her job.

Clean and easy to get to location. Staff is friendly and quick to help with purchases.read more

UPDATE: I escalated the incident to a senior advisor in corporate apple support, and after…read moreexplaining the issue to him, he was able to get me a replacement phone. He agreed that the claim of liquid damage based on a visual photo of a part was subjective, and no liquid contact indicator had been triggered. After about 12 hours of my family time wasted over Easter weekend and spilling into the following week, I was finally able to get this resolved. But it shouldn't have had to come down to all this. Raphael / Rafael and the technician who "repaired" (more like damaged) my phone should be terminated for incompetence and lack of integrity. At the very least learn to communicate better and recognize when the cookie cutter script from the company training manual just isn't working for the situation. I went into this service appointment thinking about signing up for the Apple credit card since I manage apple device purchases for my family and extended family (a dozen folks and multiple devices per), and I came out of it thinking I might finally pull us all completely out of the Apple ecosystem.