Owner, Sam has very long experience repairing computer and very reliable. I would not go anywhere else. read more

I am writing this for my brother. He has used Tuniss computers before. This time, Sam was able to clone a SSD from an old computer and build a mini-computer that was an exact replica of the old one. It is amazing that you can get such power in such a small box!! Thanks for the excellent service!! read more

Sam and his team did us a solid when they assisted in firing up a older DOS motherboard. They even gave us a new cabinet for the motherboard. Additionally, they installed a video card and power supply. As a software techie myself, I feel I am qualified to know a great computer company. Thanks to the team at Tuniss. read more

Personalized, communicative. After 2 bad experiences with geek squad I now rely on Sam to help fix pos and other systems issues for my parents' business. Couldn't be better! read more

This place is a heaven send! It's walking distance from my house. ‍I woke up and turned on my laptop computer and couldn't connect to the internet. The only reason I have a laptop is to connect to my printer to print my receipts or return labels. Sam analyzed my computer and found I had a virus, my keyboard had keys that didn't work, and my battery was dying too fast. Sam cleared the virus, installed a new keyboard, gave me a new battery, and plug, because mine was exposing wires. Donna is at the front desk and makes everything there better. Thanks guys! read more

Sam made an appointment with me, but did not call to tell me he either wasn't coming or was running late. My time is valuable. I waited for thirty minutes and called him. Why make an appointment if you can't honor it? read more

NEVER AGAIN!! I took my laptop into Tuniss to remove a virus, just as I had 3 times before...They remove the virus and charge me 125.00. Well, this time they removed my Microsoft Office (without my knowledge) and then told me to reinstall it from my cd's (which I misplaced when I moved 3 times in the last 3 years) So now I can't even read and of my documents that was done on Microsoft Office (which was almost ALL of them). So, I'm out about 300.00 there. Then they misplaced my power cord and tired to give me someone elses that didn't even fit my laptop. So, that costs another 85.00. So...all in all. I paid 125.00 to remove the virus (which they did)...about 300.00 for Microsoft Office....85.00 for a new power cord. The more I talk about it with friends and local business owners I'm finding out that interesting things happen alot at Tuniss. **BE SURE TO TAG OR MARK ALL YOUR THINGS WITH YOUR INFO ON IT IF YOU TAKE ANYTHING THERE. AND BACK UP...BACK UP...AND BACK UP. I will be contacting BBB and any other consumer advocacy I can find to listen..... read more

Check this out; I go to find out what's wrong with my pc. They say it's the graphics card, they put a new one in. Get home, same issue. After many parts and being told this and that (still didn't work right as it turns out it was something completely different, too long to write here), I go to another place. They are amazed how much I was charged for a 3 year old card ($89.00). I then decided to call Tunis Computer later that day to see if they have a card in stock that would work with my pc. George said yes and then continued on to try and sell me the exact same, 3 year old card for 89.00. When I stated to him that the same 3 year old card is for sale online for 40.00, George said that "oh we must have a old price" I then told George that he had sold me that same exact card for 89.00. George then said; "I don't think I was here then, what do you want an apology?" that was it. Unless the staff turnover for Tunis is monthly, It could have only been 1 of three or so people that are working there. We as customers can only assume that the staff are all on the same page with the owner and the goods they are selling and their prices. :( (One would think a computer store would have more reviews, well that's assuming their customers have working computers long enough to post a review) my surprised face (( 0-0 )) You are a fool to shop here. Even if you are a long time dedicated customer as I "was" you can not trust them to be giving you a fair and honest deal. (( do your research before you buy here if you absolutely must) I give them 1 star for making their rent each month read more

I found out about this place about 2 years ago after meeting the owner and his cousin by accident in a sushi bar! He was a very cool guy... Two days ago my laptop stopped turning on. I didnt know if the problem was really bad or just the power cord, I didnt have a way to test it. First place I thought of was Tuniss, so off I went... Sam the owner wasn't there but I met Derrick (sp?) who helped diagnose my laptop in a jiffy while he was juggling two other people and the computers he was trying to fix. I got lucky, it was just the power cord. I was in and out of there quick. Luckily I didnt have to deal with checking my machine in, waiting, etc..., still, I have to appreciate Derrick and the store for helping me out in the manner they did. read more

I had been through a lot of computer hacks in my years, and none of them were worth a S**t. I was recommended to Tuniss several years ago. Sam has built for me a few computers at a reasonable cost and they have always served me well. I have read some of the negative reviews and I can only say that they don't reflect any experience that I have had with Tuniss. No, Sam and I are not close friends and I have nothing to gain by writing this review and Sam won't even know who wrote this. All I can tell you is that Sam and Tuniss Computer has never failed to deliver what they said they would. read more

Sam, the owner, is so knowledgeable about so many facets of PC repair. He has helped me with basic PC repair, rebuilding complex PBX's and data recovery. I am in the IT support field and if there is ever an issue I can't resolve, I call Sam. His prices are very fair and he has always been highly responsive. He has often helped me same day or next day when I have had emergencies arise. read more

They've been my go to place for more years and reasons than I can remember. Was there again last week. Kudos, especially to Shaun. read more

I've had two repair jobs done in the last year. One laptop repair was done well, but the final price was increased 15% beyond the estimate w/o my consent. poor form. The other desktop was replaced with one of their builds and the data transferred Price was reasonable but I still cannot find any of my data on the computer. I will have to spend a yet to be determined amount to have my data reinstalled so that it can be used. All in all not the best value. Not the most service oriented folk, The best thing about them is that they are close by, but I can't say I trust the work. If they were just more service oriented, I could see using them more....... read more

My ASUS Zenbook had a faulty keyboard. I tried repairing it myself, but the fix wouldn't stick. I used it with an external keyboard for years. Then I finally took it to Tuniss Computers and they fixed it fast, along with an external keyboard I brought in that had a faulty key. Good fair price. They were knowledgeable, fast, and fun to deal with. They quickly won my trust. I wish I had gone in years ago! What a great Burlingame resource. read more

We were not at all happy with the "non service" that we got at Tuniss computers. When the owner wanted to sell us something, he was charming, but when we brought our computer in for service, we left with more problems than we had before we entrusted our computer to them. The response we got when we went back for help was a little shrug of the shoulder and the smallest "sorry" that you have ever heard. We were leaving town in just a couple of days, and they could not fit us into their busy schedule to solve the problems that they had created on our computer. read more

Love this computer shop, located in the heart of Burlingame. It is quite a bizzy area, but rest assured tuniss will take care of you. I got a nasty virus on my computer. Not to mention I have A LOT of data. They were able to keep a lot of my program files intact, and were able to save all of my data without problem. They even spotted other issues with my comp, and were able to address them on the spot. Definitely come here for all my computer issues. Thanks guys and keep up the great work. read more

Sam made a house call to look at my printer which was wonky. Sometimes worked, sometimes didn't. My Quicken had also stopped running. Sam figured out what the issue was with my printer, fixed my problem with Quicken and helped me better align my checks for Quickbooks. All this in less than an hour. Will definitely call Sam again should something go wrong. read more

i have gone to tunnis4 times. *my client recommend them. i then walked in and my laptop needed a simple fix- they did not charge me for it. *once when they came into my business to fix the computer. * they sold me a computer a couple years ago. * finally last week when my computer would not start they had it up and running "almost new" by the end of the day. (thanks george) i can not say enough for this company that rescued my business many times. they are smart fair and fast!! read more

Met him through a personal friend of mine. I purchased my computer and most accessories from him. Both Sam and Eric are knowledgable,helpful in repairs,advice,etc. read more

We've been using Tuniss for all sorts of home-office computer needs since 2002. We keep coming back because: -- they do the simple stuff quickly, reliably and at a good price -- they conduct themselves very professionally and competently when jobs don't turn out to be so simple after all. They explain where the snarls are. They tell us what different solutions are possible, and how much each one will cost; how long it will take, and how fully/partially it will address our needs. -- they're proud of their reputation. They've stayed on some tricky jobs, on a fixed-price basis, way past the point that they were making money. They just wanted to solve it properly. We appreciate that. We've got full value from them every time, and in a few cases, getting care from Tuniss has been an amazing bargain. If you've got a realistic sense of what can and can't be done with your (ailing) computer, you'll be very happy with the work that Tuniss provides. read more

My husband and I just had cameras installed all over our house using this company. The first day they were installed we found a stolen car with individuals stealing property over the Thanskgiving weekend. We contacted the police and they wanted copies of the video. Tuniss has been very unhelpful in helping us get video to the police. We just got the cameras and are not familiar with how to use them. They gave us software to open the files, which does NOT work. No Sam, who installed the cameras will not return our calls, of course, because he has our money. The cops go to court tomorrow to put this guy in jail. They need this video and this company is NONRESPONSIVE and very unhelpful. read more

My wife and I have been customers of Sam and his business for many years. He has always been patient with our lack of knowledge and tales of woe, but he and his team are all dedicated problem-solvers. Repairs are performed quickly and efficiently at reasonable prices,, and this company is always there if there are follow-up questions or problems. Should you need a new desktop or laptop, they can create a system that fits your exact needs without the bloatware you get when you buy a unit in an electronic warehouse -- and they stand behind their work. You absolutely can't go wrong if you choose Tuniss -- they are the best! read more

Two stars because they tried. However, after 6 (six!) return trips they failed to even diagnose/fix problem. Cmptr would, at random times, restart itself. This is a cmptr they themselves built for me. Once they replaced fan. That fan when started up at home almost immed made strange noise. my guess is they only oiled up existing fan. they replaced that fan with actual new one. take it home, same self restart prob. How about replacing OS? OK. THAT didn't work either. Finally, "maybe you need new cmptr". Well it ain't gonna be a Tuniss-built one. read more

DONT EVEN TRY!! I brought my desktop in for repair twice . They charged me both times and it still isn't working. Their response is after 48 hours they have to charge me again. But it was never fixed the THE FIRST TIME !!! read more

Tuniss did everything they could to try to revive my laptop. It was like watching a scene from the TV show "ER". But in the end they could not get it to work. They did not charge me for all this effort, because they said they charge only for repaired machines and all this was included in the "diagnostics". I will definitely go back and gladly pay for it the next time. read more

I took my computer to Tuniss on my father's recommendation. He has a friend who had his own business, and had Tuniss take care of all of his computer repair needs. I have a five-year old Dell computer that was beginning to run extremely slowly, then unbelievably slowly. After cleaning the dust out of the CPU and running my own check, ie Norton, etc. I was at wits end. I took the computer to Tuniss and they had it running better than new in just a couple days. The staff is very knowledgeable and the price was extremely reasonable! read more