1. Honest Value Media Design

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Hillsborough, CA

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Honest Value Media Design

5.0 (1 review)

Services - Honest Value Media Design

Web design

Website development

Website maintenance

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Astound | San Mateo

Astound | San Mateo

(315 reviews)

Pros: cheap and reliable wifi. Cons: customer support…read more Tried to cancel once and they offered me a very low price for 1Gbps wifi and a $200 gift card. They followed through on the lower rate but never sent the gift card. When I tried to follow up about the gift card 6 months later, it was 40-minutes of a painful back-and-forth of verifications, sending me over to a different department, not having records of a previous interaction, etc. All the while being unable to read the room and trying to upsell me multiple times with offers on mobile lines. Enjoyed the cheap wifi. And it was reliable. But not worth the pain of having to contact their customer support. Update: they did finally send the $200 Visa card. But if I knew it was going to be this painful, I wouldn't have done it.

STAY AWY FROM THEM. They were a good company many years ago back when they were Wave Broadband…read more When Astound acquired Wave they became predators. Every few months they played games with pricing, would increase it by $5 just to see if you noticed, if not a couple months later it cost $10 more, and they would keep doing it until you called. Best part: when I cancelled service they didn't bill my credit card for the last invoice, no email, no mail, and 1.5 years later it shows up as a collection on my credit report. I paid them when I found out, but it could've been solved with an email - didn't need to get collections involved. Yet, they still send me a marketing post card every week to ask for us back.

Honest Value Media Design - web_design - Updated October 2026

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